Quay West Suites Melbourne

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Quay West Suites Melbourne

5-star hotel
26 Southgate Ave, Southbank VIC 3006(03) 9693 6000
441 reviews
Top-rated
Great pool
Fitness center
Great breakfast
Near public transit
Great rooms
Great location
Great service
Stylish vibe
Popular with couples
Popular with business travelers
Polished hotel with a laid-back restaurant/bar, an indoor pool & a gym, plus a sauna & a hot tub.

Location summary

4.9
Neighborhood: Southbank
Excellent for visitors
Upscale arts area with the Crown entertainment complex and fine dining on the banks of the Yarra.

Review summary

Some review summaries provided by TrustYou.
4.6
Excellent
441 Google reviews

People often mention

Location
Mentioned in 124 Google reviews
94% positive
Service
Mentioned in 155 Google reviews
95% positive
Breakfast
Mentioned in 45 Google reviews
76% positive
Property
Mentioned in 128 Google reviews
90% positive
Amenities
Mentioned in 61 Google reviews
84% positive
Fitness
Mentioned in 24 Google reviews
79% positive
Pool
Mentioned in 18 Google reviews
89% positive
Restaurant
Mentioned in 25 Google reviews
68% positive
Food
Mentioned in 30 Google reviews
87% positive
Wellness
Mentioned in 11 Google reviews
73% positive
Kitchen
Mentioned in 19 Google reviews
74% positive
Spa
Mentioned in 11 Google reviews
73% positive
Cleanliness
Mentioned in 38 Google reviews
89% positive
Bathroom
Mentioned in 18 Google reviews
44% positive
Nature
Mentioned in 11 Google reviews
100% positive
Sleep
Mentioned in 24 Google reviews
62% positive
Gym
Mentioned in 8 Google reviews
88% positive
Couples
Mentioned in 6 Google reviews
100% positive
Family
Mentioned in 9 Google reviews
78% positive
Business
Mentioned in 8 Google reviews
88% positive
Atmosphere
Mentioned in 24 Google reviews
88% positive
Nightlife
Mentioned in 8 Google reviews
88% positive
Parking
Mentioned in 9 Google reviews
78% positive
Transport
Mentioned in 6 Google reviews
100% positive
What guests are saying
Jenni Flemming"We loved the room, and the view, and the service and breakfast were first rate."
lil' Kym"Great location, walking distance to central restaurants, bars and shopping etc."
Kapil Aggarwal"Huge apartment suite, excellent amenities & loaded kitchen !"
Lyn2 months ago
-Toilet cleanliness was a bit iffy..
Karen B.a month ago
Came to voluntarily self-isolate for a week before moving to care for my sister who is battling terminal cancer. Despite the current climate of the ...
Visited in April
Hotels.com reviewer2 months ago
We had a very comfortable 3 nights stay at Quay west suites. Booked the superior suite. The condition of the room was new and modern, amenities were a...
Wotif reviewer3 months ago
We stayed in a 3 bedroom apartment. It was stunning, spacious and very comfortable with a fantastic view. Location is perfect
Expedia reviewer3 months ago
The staff were great - very helpful and welcoming. Definitely went th extra mile for us!
Ka4 months ago
Very good location! The room is really big with kitchenware. The sofa bed is not ideal for sleeping, better to add an extra bed. Nice breakfast and go...
Trip.com Membera year ago
Very good location, extremely nice staff and very good breakfast.
Orbitz reviewer3 years ago
Great location and amazing professional and friendly staff.
Ebookers reviewer4 years ago
Nice hotel but aircon in our room broke and we was not offered a chance to move. We had to ask for a fan and their was no way it was going to be fixed...

Photos

Exterior
Rooms
From property
From visitors

About this hotel

Offering views of the Yarra River, this sleek hotel is a 4-minute walk from the nearest tram stop, and a 6-minute walk from both the National Gallery of Victoria and Federation Square.

Check-in time: 2:00 PM
Check-out time: 11:00 AM

Popular amenities

Pool
Fitness center
Breakfastfree
Wi-Fifree
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Review summary

Some review summaries provided by TrustYou.
Rooms4.3Location4.8Service4.8

Ratings by traveler type

  • Couples
    4.5/5
    Rooms
    4.5
    • Guests liked the large, clean, updated rooms, though some said maintenance could be improved
    • Rooms had views & kitchenettes
    Location
    4.9
    • Near the city centre; shopping, sightseeing, restaurants & bars nearby
    • Parking available
    Service
    4.8
    • Guests appreciated the friendly, professional staff
    • Guests liked the hotel management, reception & housekeeping
    • Guests enjoyed the pool
  • Families
    4.4/5
    Rooms
    4.2
    • Guests liked the large, clean, updated rooms, though some said maintenance could be improved
    • Rooms had views
    Location
    4.9
    • Near the city centre; shopping, sightseeing, restaurants & bars nearby
    • Near public transit
    • Parking available
    Service
    4.8
    • Guests appreciated the friendly, professional staff
    • Guests spoke highly of the reception staff & housekeeping
    • Guests enjoyed the pool
  • Business
    4.4/5
    Rooms
    4.3
    • Guests liked the large, clean, updated rooms, though some said maintenance could be improved
    • Rooms had views & kitchenettes
    Location
    4.9
    • Near the city centre; shopping nearby
    Service
    4.8
    • Guests appreciated the friendly, professional staff
    • Guests spoke highly of the reception staff & housekeeping
    • Guests enjoyed the pool
  • Solo
    4.5/5
    Rooms
    4.2
    • Rooms had views
    • Guests liked the comfortable beds
    • Guests liked the clean rooms
    Location
    4.7
    Service
    4.8
    • Guests appreciated the friendly, professional staff
    • Guests spoke highly of the reception staff

Reviews

People often mention

Location
Mentioned in 124 Google reviews
94% positive
Service
Mentioned in 155 Google reviews
95% positive
Breakfast
Mentioned in 45 Google reviews
76% positive
Property
Mentioned in 128 Google reviews
90% positive
Amenities
Mentioned in 61 Google reviews
84% positive
Fitness
Mentioned in 24 Google reviews
79% positive
Pool
Mentioned in 18 Google reviews
89% positive
Restaurant
Mentioned in 25 Google reviews
68% positive
Food
Mentioned in 30 Google reviews
87% positive
Wellness
Mentioned in 11 Google reviews
73% positive
Kitchen
Mentioned in 19 Google reviews
74% positive
Spa
Mentioned in 11 Google reviews
73% positive
Cleanliness
Mentioned in 38 Google reviews
89% positive
Bathroom
Mentioned in 18 Google reviews
44% positive
Nature
Mentioned in 11 Google reviews
100% positive
Sleep
Mentioned in 24 Google reviews
62% positive
Gym
Mentioned in 8 Google reviews
88% positive
Couples
Mentioned in 6 Google reviews
100% positive
Family
Mentioned in 9 Google reviews
78% positive
Business
Mentioned in 8 Google reviews
88% positive
Atmosphere
Mentioned in 24 Google reviews
88% positive
Nightlife
Mentioned in 8 Google reviews
88% positive
Parking
Mentioned in 9 Google reviews
78% positive
Transport
Mentioned in 6 Google reviews
100% positive

Neighborhood - Southbank

Southbank draws a sophisticated crowd to its cultural venues, which include the Malthouse theater, based in a restored brewery, and the state-of-the-art Melbourne Recital Centre which hosts classical concerts. There are clubs, food courts and designer shops in the sprawling Crown Casino complex. The lively riverside promenades feature al fresco fine dining and cargo sheds housing craft-beer bars.

Hotel location score

4.9
Excellent location overall for sightseeing, recreation, dining, and getting around
4.9 Excellent for proximity to things to do
4.8 Excellent for proximity to restaurants
4.7 Excellent for proximity to transit
4.0 Great for airport access
Scores are calculated based on data from Google Maps and Google reviews
26 Southgate Ave, Southbank VIC 3006
1. Federation Square
Abstract buildings flank this block-size plaza, filled with restaurants, museums and arts venues.
Rating (1,434)
4.4
Distance
5 min
2. Flinders Street Railway Station
Iconic, domed railway and metro hub, opened in 1909, with a yellow facade and an arched entrance.
Rating (1,384)
4.3
Distance
5 min
3. Eureka Skydeck
Gold-plated observation deck on the 88th floor with panoramic city views & a protruding glass cube.
Rating (10,844)
4.5
Distance
3 min
4. Royal Botanic Gardens Victoria - Melbourne Gardens
36-hectare botanic garden founded in 1846, planted with Australian species and non-native gardens.
Rating (9,567)
4.8
Distance
5 min
5. Queen Victoria Market
Longtime market selling food, clothing & more in a historic landmark spanning 2 city blocks.
Rating (33,101)
4.5
Distance
14 min
6. SEA LIFE Melbourne Aquarium
Interactive multilevel aquarium housing 10,000+ animals, including sharks & saltwater crocodiles.
Rating (10,558)
4.3
Distance
9 min
7. National Gallery of Victoria
Public gallery with vast, varied collection of noted Australian and international art and artefacts.
Rating (12,595)
4.7
Distance
6 min
8. Crown Melbourne
Sprawling riverside entertainment complex with 3 hotels, spas, casino, plus restaurants and bars.
Rating (36,227)
4.4
Distance
10 min
9. Melbourne Museum
Modern building of an institution founded in 1854 containing dinosaur and regional history exhibits.
Rating (9,331)
4.6
Distance
13 min
10. Shrine of Remembrance
Shrine with colonnaded porticos, commemorating World War I with memorials, exhibitions and gardens.
Rating (5,396)
4.8
Distance
11 min
11. Royal Exhibition Building
Landmark 19th-century exhibition centre, topped with a dome, and set amid landscaped gardens.
Rating (3,546)
4.6
Distance
12 min
12. Old Melbourne Gaol
Now a museum with self & guided tours, this storied tri-level jail once housed notorious inmates.
Rating (2,092)
4.5
Distance
12 min
13. Melbourne Zoo
Modelled on London Zoo, this family-friendly establishment has animals from all around the world.
Rating (2,056)
4.3
Distance
16 min
14. Melbourne Star Observation Wheel
Enormous rotating observation wheel with 360-degree views & glass-enclosed cabins for up to 20.
Rating (3,480)
4.4
Distance
12 min
15. Melbourne Cricket Ground
Home of Australian football and the National Sports Museum, also serving as a music venue and more.
Rating (17,623)
4.7
Distance
12 min
From
Melbourne Airport
Taxi 26 min
Public transit 40 min
From
Avalon Airport
Taxi 44 min
Public transit 1 hr 17
From
Essendon Fields Airport
Taxi 22 min
Public transit 47 min
Nearby
Transit stops
Flinders Street Railway Station 5 min
Southern Cross Station 11 min
Arts Precinct/St Kilda Rd 5 min
Flinders Street Station - Stop 13 5 min
Swanston St and Flinders St 7 min

About this hotel

Check-in time: 2:00 PM
Check-out time: 11:00 AM

Address & contact information

26 Southgate Ave, Southbank VIC 3006
(03) 9693 6000

AmenitiesGoogle collects information about hotel amenities from a variety of sources. If you notice any errors, let us know.

Popular amenities

Pool
Fitness center
Breakfastfree
Wi-Fifree

Internet

Wi-Fifree

Policies & payments

All inclusive available
Smoke-free property

Children

Kid-friendly

Parking & transportation

Parkingextra charge

Accessibility

Not accessible

Rooms

Air conditioning
Kitchen in some rooms

Food & drink

Restaurant
Bar
Room service
Breakfastfree
Breakfast buffet

Services

Front desk24 hour

Pools

Indoor pool
No hot tub

Wellness

Fitness center
No spa

Pets

No pets
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Quay West Suites Melbourne
$227Jun 7–8