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Grand Hyatt Melbourne

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Grand Hyatt Melbourne

5-star hotel
123 Collins St, Melbourne VIC 3000, Australia+61 3 9657 1234
3,318 reviews
Top-rated
Spa
Pool
Fitness centre
Great breakfast
Near public transport
Popular with guests from the US
Great location
Great service
Popular with couples
Popular with business travellers
Posh high-rise property offering refined quarters with city views, plus an indoor pool & a spa.
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Check availability

Check in
Sun, 7 Jun
Check out
Mon, 8 Jun
Discover the best prices and deals for your trip
Contact this property
Call or visit website for rates and availability

Location summary

4.8
Neighbourhood: CBD
Excellent for visitors
Business and cultural hub, with Federation Square museums and laneways with chic eateries and bars.

Review summary

Some review summaries provided by TrustYou.
4.5
Excellent
3,318 Google reviews

People often mention

Service
Mentioned in 691 Google reviews
89% positive
Property
Mentioned in 580 Google reviews
87% positive
Food
Mentioned in 244 Google reviews
80% positive
Business
Mentioned in 108 Google reviews
67% positive
Breakfast
Mentioned in 159 Google reviews
87% positive
Location
Mentioned in 296 Google reviews
94% positive
Atmosphere
Mentioned in 232 Google reviews
91% positive
Gym
Mentioned in 64 Google reviews
94% positive
Fitness
Mentioned in 81 Google reviews
88% positive
Couples
Mentioned in 40 Google reviews
80% positive
Restaurant
Mentioned in 75 Google reviews
84% positive
Amenities
Mentioned in 145 Google reviews
77% positive
Parking
Mentioned in 72 Google reviews
47% positive
Bathroom
Mentioned in 73 Google reviews
49% unfavourable
Cleanliness
Mentioned in 109 Google reviews
77% positive
Sleep
Mentioned in 72 Google reviews
53% positive
Nightlife
Mentioned in 33 Google reviews
79% positive
Kitchen
Mentioned in 35 Google reviews
69% positive
Wellness
Mentioned in 19 Google reviews
79% positive
Nature
Mentioned in 23 Google reviews
96% positive
Bar
Mentioned in 19 Google reviews
53% positive
Entertainment
Mentioned in 16 Google reviews
75% unfavourable
Spa
Mentioned in 15 Google reviews
80% positive
Safety
Mentioned in 10 Google reviews
50% positive
Pool
Mentioned in 16 Google reviews
75% positive
Accessibility
Mentioned in 13 Google reviews
54% positive
Transit
Mentioned in 19 Google reviews
79% positive
Family
Mentioned in 14 Google reviews
71% positive
Wi-fi
Mentioned in 12 Google reviews
58% positive
Air conditioning
Mentioned in 8 Google reviews
50% positive
What guests are saying
Majid Khan"Service and staff were excellent, just had to wait a long time for drinks"
Girish Dhameja"Their breakfast is a must - amazing selection of bread, pastries and eggs."
Edward Wells"Wonderful place to stay, rooms are big and well appointed, the bed very comfy."

Photos

Exterior
Rooms
From property
From visitors

About this hotel

Near shops and restaurants in the Central Business District, this posh high-rise hotel is a 7-minute walk from buzzy Federation Square, and a 14-minute walk from the National Gallery of Victoria.

Check-in time: 2:00 pm
Check-out time: 11:00 am

Popular amenities

Spa
Pool
Fitness centre
Wi-Fifree
Virginia, USA - From your Internet address
Learn more
Displayed currencies may differ from the currencies used to book hotels.
Learn more
Ads

Check availability

Check in
Sun, 7 Jun
Check out
Mon, 8 Jun
Discover the best prices and deals for your trip
Contact this property
Call or visit website for rates and availability
Virginia, USA - From your Internet address
Learn more
Displayed currencies may differ from the currencies used to book hotels.
Learn more

Review summary

Some review summaries provided by TrustYou.
Rooms3.6Location4.8Service4.2

Ratings by traveller type

  • Couples
    4.3/5
    Rooms
    3.5
    • Guests liked the beds, though some noted the rooms could be quieter
    • Rooms had views
    • Guests liked the large rooms, though some said they were dated & maintenance could be improved
    Location
    4.8
    • Shopping, sightseeing, restaurants & bars nearby
    Service
    4.3
    • Guests spoke highly of the reception staff, though some said housekeeping could be improved
    • Guests enjoyed the fitness center
  • Families
    4.3/5
    Rooms
    3.3
    • Guests liked the large rooms, though some said they were dated & cleanliness could be improved
    • Rooms had views
    Location
    4.8
    • Near the city center; shopping & sightseeing nearby
    • Easily accessible by car
    Service
    4.1
    • Guests spoke highly of the reception staff, though some said housekeeping could be improved
    • Guests appreciated the professional staff
  • Solo
    4.3/5
    Rooms
    3.2
    • Some guests commented maintenance could be improved
    Location
    4.8
    Service
    4.2
    • Guests appreciated the friendly staff
    • Guests spoke highly of the reception staff
  • Business
    4.2/5
    Rooms
    3.6
    • Guests liked the comfortable beds
    • Rooms had views
    Location
    4.8
    • Shopping nearby
    Service
    4.3
    • Guests appreciated the friendly staff

Reviews

People often mention

Service
Mentioned in 691 Google reviews
89% positive
Property
Mentioned in 580 Google reviews
87% positive
Food
Mentioned in 244 Google reviews
80% positive
Business
Mentioned in 108 Google reviews
67% positive
Breakfast
Mentioned in 159 Google reviews
87% positive
Location
Mentioned in 296 Google reviews
94% positive
Atmosphere
Mentioned in 232 Google reviews
91% positive
Gym
Mentioned in 64 Google reviews
94% positive
Fitness
Mentioned in 81 Google reviews
88% positive
Couples
Mentioned in 40 Google reviews
80% positive
Restaurant
Mentioned in 75 Google reviews
84% positive
Amenities
Mentioned in 145 Google reviews
77% positive
Parking
Mentioned in 72 Google reviews
47% positive
Bathroom
Mentioned in 73 Google reviews
49% unfavourable
Cleanliness
Mentioned in 109 Google reviews
77% positive
Sleep
Mentioned in 72 Google reviews
53% positive
Nightlife
Mentioned in 33 Google reviews
79% positive
Kitchen
Mentioned in 35 Google reviews
69% positive
Wellness
Mentioned in 19 Google reviews
79% positive
Nature
Mentioned in 23 Google reviews
96% positive
Bar
Mentioned in 19 Google reviews
53% positive
Entertainment
Mentioned in 16 Google reviews
75% unfavourable
Spa
Mentioned in 15 Google reviews
80% positive
Safety
Mentioned in 10 Google reviews
50% positive
Pool
Mentioned in 16 Google reviews
75% positive
Accessibility
Mentioned in 13 Google reviews
54% positive
Transit
Mentioned in 19 Google reviews
79% positive
Family
Mentioned in 14 Google reviews
71% positive
Wi-fi
Mentioned in 12 Google reviews
58% positive
Air conditioning
Mentioned in 8 Google reviews
50% positive

Neighbourhood – CBD

As much a culture and dining hub as it is a business district, the CBD has plenty of clubs, bars and chic eateries on its street art–plastered laneways. Shoppers throng the ornate 19th-century arcades and sprawling Queen Victoria Market, known for its gourmet food halls. Federation Square offers Australian art at the Ian Potter Centre, and art-house films and movies at the Australian Centre for the Moving Image.

Hotel location score

4.8
Excellent location overall for sightseeing, recreation, dining and getting around
4.9 Excellent for proximity to things to do
4.9 Excellent for proximity to restaurants
5.0 Excellent for proximity to transit
3.8 Great for airport access
Scores are calculated based on data from Google Maps and Google reviews
123 Collins St, Melbourne VIC 3000, Australia
1. Federation Square
Abstract buildings flank this block-size plaza, filled with restaurants, museums and arts venues.
Rating (1,434)
4.4
Distance
6 min
2. Flinders Street Railway Station
Iconic, domed railway and metro hub, opened in 1909, with a yellow facade and an arched entrance.
Rating (1,384)
4.3
Distance
5 min
3. Queen Victoria Market
Longtime market selling food, clothing & more in a historic landmark spanning 2 city blocks.
Rating (33,101)
4.5
Distance
8 min
4. Eureka Skydeck
Gold-plated observation deck on the 88th floor with panoramic city views & a protruding glass cube.
Rating (10,844)
4.5
Distance
11 min
5. Royal Botanic Gardens Victoria - Melbourne Gardens
36-hectare botanic garden founded in 1846, planted with Australian species and non-native gardens.
Rating (9,567)
4.8
Distance
6 min
6. SEA LIFE Melbourne Aquarium
Interactive multilevel aquarium housing 10,000+ animals, including sharks & saltwater crocodiles.
Rating (10,558)
4.3
Distance
10 min
7. Melbourne Museum
Modern building of an institution founded in 1854 containing dinosaur and regional history exhibits.
Rating (9,331)
4.6
Distance
14 min
8. National Gallery of Victoria
Public gallery with vast, varied collection of noted Australian and international art and artefacts.
Rating (12,595)
4.7
Distance
8 min
9. Royal Exhibition Building
Landmark 19th-century exhibition centre, topped with a dome, and set amid landscaped gardens.
Rating (3,546)
4.6
Distance
13 min
10. Crown Melbourne
Sprawling riverside entertainment complex with 3 hotels, spas, casino, plus restaurants and bars.
Rating (36,227)
4.4
Distance
15 min
11. Old Melbourne Gaol
Now a museum with self & guided tours, this storied tri-level jail once housed notorious inmates.
Rating (2,092)
4.5
Distance
14 min
12. Melbourne Zoo
Modelled on London Zoo, this family-friendly establishment has animals from all around the world.
Rating (2,056)
4.3
Distance
17 min
13. Shrine of Remembrance
Shrine with colonnaded porticos, commemorating World War I with memorials, exhibitions and gardens.
Rating (5,396)
4.8
Distance
6 min
14. Melbourne Star Observation Wheel
Enormous rotating observation wheel with 360-degree views & glass-enclosed cabins for up to 20.
Rating (3,480)
4.4
Distance
13 min
15. State Library Victoria
Victorian landmark, opened in 1856, consisting of 23 classical buildings, with a grand reading room.
Rating (1,593)
4.7
Distance
11 min
From
Melbourne Airport
Taxi 30 min
Public transport 42 min
From
Avalon Airport
Taxi 49 min
Public transport 1 hr 22
From
Essendon Fields Airport
Taxi 26 min
Public transport 39 min
Nearby
Public Transport stops
Flinders Street Railway Station 6 min
Southern Cross Station 10 min
Russell Street - Stop 6 2 min
101 Collins Street - Stop 7 2 min
101 Collins St 2 min

About this hotel

Check-in time: 2:00 pm
Check-out time: 11:00 am

Address & contact information

123 Collins St, Melbourne VIC 3000, Australia
+61 3 9657 1234

AmenitiesGoogle collects information about hotel amenities from a variety of sources. If you notice any errors, please let us know.

Popular amenities

Spa
Pool
Fitness centre
Wi-Fifree

Internet

Wi-Fifree

Policies & payments

Smoke-free property

Children

Child-friendly

Parking & transport

Parkingextra charge

Accessibility

Accessible

Pets

No pets

Food and drink

Restaurant
Bar
Room service
Breakfastextra charge
Breakfast buffet

Services

Front desk24-hour
Full-service laundry

Pools

Indoor pool
Hot tub

Wellness

Fitness centre
Spa

Business & events

Business centre

Rooms

Air conditioning
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Grand Hyatt Melbourne
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