Grand Hyatt Melbourne

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Grand Hyatt Melbourne

5-star hotel
123 Collins St, Melbourne VIC 3000(03) 9657 1234
3,321 reviews
This hotel has one of the best user ratings in the area
Only 20% of similar hotels nearby have a spa
Guests praised the breakfast at this hotel
Guests liked that this hotel is close to public transportation
Guests praised this hotel's location
Guests praised the service at this hotel
Guests liked the indoor and/or outdoor exercise facilities at this hotel
Couples like this hotel
Business travelers like this hotel
Posh high-rise property offering refined quarters with city views, plus an indoor pool & a spa.
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Review summary

Some review summaries provided by TrustYou.
4.5
Excellent
3,321 Google reviews

People often mention

Service
Mentioned in 690 Google reviews
89% positive
Property
Mentioned in 556 Google reviews
86% positive
Food
Mentioned in 242 Google reviews
79% positive
Business
Mentioned in 107 Google reviews
66% positive
Breakfast
Mentioned in 155 Google reviews
86% positive
Location
Mentioned in 291 Google reviews
94% positive
Atmosphere
Mentioned in 227 Google reviews
91% positive
Gym
Mentioned in 63 Google reviews
94% positive
Fitness
Mentioned in 80 Google reviews
88% positive
Couples
Mentioned in 41 Google reviews
80% positive
Amenities
Mentioned in 146 Google reviews
77% positive
Restaurant
Mentioned in 71 Google reviews
82% positive
Parking
Mentioned in 71 Google reviews
44% positive
Bathroom
Mentioned in 73 Google reviews
49% unfavorable
Cleanliness
Mentioned in 109 Google reviews
77% positive
Sleep
Mentioned in 73 Google reviews
52% positive
Nightlife
Mentioned in 36 Google reviews
78% positive
Kitchen
Mentioned in 35 Google reviews
69% positive
Wellness
Mentioned in 19 Google reviews
79% positive
Nature
Mentioned in 23 Google reviews
96% positive
Bar
Mentioned in 20 Google reviews
55% positive
Entertainment
Mentioned in 16 Google reviews
75% unfavorable
Safety
Mentioned in 10 Google reviews
50% positive
Pool
Mentioned in 16 Google reviews
75% positive
Spa
Mentioned in 14 Google reviews
79% positive
Accessibility
Mentioned in 13 Google reviews
54% positive
Transport
Mentioned in 19 Google reviews
79% positive
Family
Mentioned in 15 Google reviews
73% positive
Wi-Fi
Mentioned in 12 Google reviews
58% positive
Air conditioning
Mentioned in 8 Google reviews
50% positive
What guests are saying
Majid Khan"Service and staff were excellent, just had to wait a long time for drinks"
Girish Dhameja"Their breakfast is a must - amazing selection of bread, pastries and eggs."
Edward Wells"Wonderful place to stay, rooms are big and well appointed, the bed very comfy."
Bradley2 months ago
We always choose to stay at Grand Hyatt when staying in Melbourne. It’s our home away from home. Only gripe is the pricing fluctuations, depending on ...
Helen2 months ago
+Location was great. Staff were very friendly and helpful.
Hotels.com reviewer2 months ago
Hotel in a great location Stayed on the club level with some great inclusions. Price was very reasonable. Enjoyed my stay and would definitely book ag...
Wotif reviewer3 months ago
Whilst our room was large with a fantastic view, with beautiful bed linen, that was where it ended for us. For the cost per night of over 400 we ex...
Expedia reviewer3 months ago
The Grandhyatt was a beautiful hotel in an ideal location close to the most amazing restaurants, bars and shopping. The gym and class access was a maj...
Orbitz reviewer3 months ago
Ideal location very helpful staff and a pleasant atmosphere will certainly recommend to others and hopefully I’ll have the opportunity to stay at the ...
Trip.com Membera year ago
superb hotel with a great view from my room.
Travelocity reviewer4 years ago
Our main reason for going to Melbourne was to watch some tennis at the Australian Open. This hotel was within walking distance to the tennis center, ...

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Exterior
Rooms
From property
From visitors

About this hotel

Near shops and restaurants in the Central Business District, this posh high-rise hotel is a 7-minute walk from buzzy Federation Square, and a 14-minute walk from the National Gallery of Victoria.

Check-in time: 2:00 PM
Check-out time: 11:00 AM

Popular amenities

Spa
Pool
Fitness center
Wi-Fifree
Ashburn, VA - From your Internet address
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Displayed currencies may differ from the currencies used to book hotels.
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Ads

Check availability

Sun, Jun 7
Mon, Jun 8
Discover the best prices and deals for your trip
Contact this property
Call or visit website for rates and availability
Ashburn, VA - From your Internet address
Learn more
Displayed currencies may differ from the currencies used to book hotels.
Learn more

Review summary

Some review summaries provided by TrustYou.
Rooms3.7Location4.8Service4.3

Ratings by traveler type

  • Couples
    4.3/5
    Rooms
    3.7
    • Guests liked the beds, though some noted the rooms could be quieter
    • Rooms had views
    • Guests liked the large bathrooms, though some said cleanliness could be improved
    Location
    4.8
    • Shopping, sightseeing, restaurants & bars nearby
    Service
    4.3
    • Guests spoke highly of the reception staff, though some said housekeeping could be improved
    • Guests enjoyed the fitness centre
  • Families
    4.3/5
    Rooms
    3.4
    • Guests liked the large rooms, though some commented they were dated
    • Rooms had views
    Location
    4.8
    • Near the city centre; shopping & sightseeing nearby
    • Easily accessible by car
    Service
    4.0
    • Guests spoke highly of the reception staff, though some said housekeeping could be improved
    • Guests appreciated the professional staff
  • Solo
    4.4/5
    Rooms
    3.2
    • Guests liked the large rooms, though some commented maintenance could be improved
    Location
    4.8
    Service
    4.2
    • Guests appreciated the friendly staff
    • Guests spoke highly of the reception staff
  • Business
    4.2/5
    Rooms
    3.6
    • Guests liked the comfortable beds
    • Rooms had views
    Location
    4.8
    • Shopping nearby
    Service
    4.3
    • Guests appreciated the friendly staff

Reviews

People often mention

Service
Mentioned in 690 Google reviews
89% positive
Property
Mentioned in 556 Google reviews
86% positive
Food
Mentioned in 242 Google reviews
79% positive
Business
Mentioned in 107 Google reviews
66% positive
Breakfast
Mentioned in 155 Google reviews
86% positive
Location
Mentioned in 291 Google reviews
94% positive
Atmosphere
Mentioned in 227 Google reviews
91% positive
Gym
Mentioned in 63 Google reviews
94% positive
Fitness
Mentioned in 80 Google reviews
88% positive
Couples
Mentioned in 41 Google reviews
80% positive
Amenities
Mentioned in 146 Google reviews
77% positive
Restaurant
Mentioned in 71 Google reviews
82% positive
Parking
Mentioned in 71 Google reviews
44% positive
Bathroom
Mentioned in 73 Google reviews
49% unfavorable
Cleanliness
Mentioned in 109 Google reviews
77% positive
Sleep
Mentioned in 73 Google reviews
52% positive
Nightlife
Mentioned in 36 Google reviews
78% positive
Kitchen
Mentioned in 35 Google reviews
69% positive
Wellness
Mentioned in 19 Google reviews
79% positive
Nature
Mentioned in 23 Google reviews
96% positive
Bar
Mentioned in 20 Google reviews
55% positive
Entertainment
Mentioned in 16 Google reviews
75% unfavorable
Safety
Mentioned in 10 Google reviews
50% positive
Pool
Mentioned in 16 Google reviews
75% positive
Spa
Mentioned in 14 Google reviews
79% positive
Accessibility
Mentioned in 13 Google reviews
54% positive
Transport
Mentioned in 19 Google reviews
79% positive
Family
Mentioned in 15 Google reviews
73% positive
Wi-Fi
Mentioned in 12 Google reviews
58% positive
Air conditioning
Mentioned in 8 Google reviews
50% positive

Neighborhood - CBD

As much a culture and dining hub as it is a business district, the CBD has plenty of clubs, bars and chic eateries on its street art–plastered laneways. Shoppers throng the ornate 19th-century arcades and sprawling Queen Victoria Market, known for its gourmet food halls. Federation Square offers Australian art at the Ian Potter Centre, and art-house films and movies at the Australian Centre for the Moving Image.

Hotel location score

4.8
Excellent location overall for sightseeing, recreation, dining, and getting around
4.9 Excellent for proximity to things to do
4.9 Excellent for proximity to restaurants
5.0 Excellent for proximity to transit
3.8 Great for airport access
Scores are calculated based on data from Google Maps and Google reviews
123 Collins St, Melbourne VIC 3000
1. Federation Square
Abstract buildings flank this block-size plaza, filled with restaurants, museums and arts venues.
Rating (1,440)
4.4
Distance
6 min
2. Flinders Street Railway Station
Iconic, domed railway and metro hub, opened in 1909, with a yellow facade and an arched entrance.
Rating (1,386)
4.3
Distance
5 min
3. Queen Victoria Market
Longtime market selling food, clothing & more in a historic landmark spanning 2 city blocks.
Rating (33,184)
4.5
Distance
8 min
4. Eureka Skydeck
Gold-plated observation deck on the 88th floor with panoramic city views & a protruding glass cube.
Rating (10,856)
4.5
Distance
11 min
5. National Gallery of Victoria
Public gallery with vast, varied collection of noted Australian and international art and artefacts.
Rating (12,615)
4.7
Distance
8 min
6. Royal Botanic Gardens Victoria - Melbourne Gardens
36-hectare botanic garden founded in 1846, planted with Australian species and non-native gardens.
Rating (9,582)
4.8
Distance
7 min
7. Melbourne Museum
Modern building of an institution founded in 1854 containing dinosaur and regional history exhibits.
Rating (9,342)
4.6
Distance
14 min
8. SEA LIFE Melbourne Aquarium
Interactive multilevel aquarium housing 10,000+ animals, including sharks & saltwater crocodiles.
Rating (10,565)
4.3
Distance
10 min
9. Crown Melbourne
Sprawling riverside entertainment complex with 3 hotels, spas, casino, plus restaurants and bars.
Rating (36,257)
4.4
Distance
16 min
10. Royal Exhibition Building
Landmark 19th-century exhibition centre, topped with a dome, and set amid landscaped gardens.
Rating (3,552)
4.6
Distance
13 min
11. Melbourne Cricket Ground
Home of Australian football and the National Sports Museum, also serving as a music venue and more.
Rating (17,645)
4.7
Distance
7 min
12. Old Melbourne Gaol
Now a museum with self & guided tours, this storied tri-level jail once housed notorious inmates.
Rating (2,095)
4.5
Distance
14 min
13. State Library Victoria
Victorian landmark, opened in 1856, consisting of 23 classical buildings, with a grand reading room.
Rating (1,593)
4.7
Distance
11 min
14. Melbourne Zoo
Modelled on London Zoo, this family-friendly establishment has animals from all around the world.
Rating (2,060)
4.3
Distance
17 min
15. Shrine of Remembrance
Shrine with colonnaded porticos, commemorating World War I with memorials, exhibitions and gardens.
Rating (5,407)
4.8
Distance
6 min
From
Melbourne Airport
Taxi 30 min
Public transit 42 min
From
Avalon Airport
Taxi 49 min
Public transit 1 hr 17
From
Essendon Fields Airport
Taxi 26 min
Public transit 39 min
Nearby
Transit stops
Flinders Street Railway Station 6 min
Parliament 11 min
Southern Cross Station 10 min
Russell Street - Stop 6 2 min
101 Collins Street - Stop 7 2 min

About this hotel

Check-in time: 2:00 PM
Check-out time: 11:00 AM

Address & contact information

123 Collins St, Melbourne VIC 3000
(03) 9657 1234

AmenitiesGoogle collects information about hotel amenities from a variety of sources. If you notice any errors, let us know.

Popular amenities

Spa
Pool
Fitness center
Wi-Fifree

Internet

Wi-Fifree

Policies & payments

Smoke-free property

Children

Kid-friendly

Parking & transportation

Parkingextra charge

Accessibility

Accessible

Pets

No pets

Food & drink

Restaurant
Bar
Room service
Breakfastextra charge
Breakfast buffet

Services

Front desk24 hour
Full service laundry

Pools

Indoor pool
Hot tub

Wellness

Fitness center
Spa

Business & events

Business center

Rooms

Air conditioning
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Grand Hyatt Melbourne