Reviews
4.5
30,556 reviews
Love the Flip5, BUT Unstable Quality Control
Soulmi· Review provided by samsung.com · May 24, 2024
This was the first time I came into contact with a flip phone. Never had one before thus I was quite excited to try it out hoping it would be good enough to keep albeit the already bad reviews. First off, I love the concept very much and I actually had fun with it for the one week I was using it. It was nice, compact, when I go on walks, it was light enough I can hook it to my lanyard to put it around my neck/hand or I can tuck it in my pants pocket, and it will never fall out even when I run. I enjoy the outer screens as well with the convenience of checking weathers, calendar, timer, playing music, etc. although I had to download 3rd party app GoodLock to unlock more ways to use the small screen. Mini games and other apps were able to be access on the front outer screen thru GoodLock. The crease on the inner screen isn't noticeable when you stare straight at the screen but you will see it at other angles. As I use the phone, I forget that its there or sometimes I run my finger over it feeling amaze at the tech itself, thus it was not a big deal to me.

Drawbacks are that if you want to play the other real games or grant permissions/verifications to certain websites/apps/programs, it requires you flip to the inner big screen just to hit yes. Also, when you answer a call in cover screen, it will only allow you to be in speaker mode. I think it would be nice if they give you an option to set where even when you watch a video/using apps/calls and close the inner screen, the video/apps/calls will continue to play/move to the cover screen. Though overall, its a fairly creative phone.

Now the real dealbreaker for me is the quality of this phone. I made two purchases for the Flip5 phones to get the promotional discounts and both phones has small defects on them. The first phone, (just to clarify, I never drop nor mishandle the phone as I only either go on walks or stay indoors majority of time), after one week of used, the black trim that surround the inner screen easily pop out on one side as I flip it open. The second phone that I received has a loose hinge issue. While the first phone did not have any problem with the hinge, so I compare both phones. The second phone cannot stay open or hold in place at specific angles or flex modes but the first phone can because of the tighter hinge.

Both phones have small defects coming out of the box, so it makes me question the quality of these phones for long term usage and I rather not waste more time going through repair processes later. Even with the discounts along with my trade-in, I rather spend $800-$900 on a more solid phone. I really want to love this phone because of all of its convenience features, but its very important that a phone has reliability and durability, thus I returned both Flip5 Phones. I will not recommend this phones to others. If you want to get this phone, do so at your own risk. Who knows, you may be one of the lucky few with damage-free flip5.

I have no doubt Samsung will improve the Z Flip in the future, but for now, I think its still too soon for me to own a Flip phone with this quality.
[Rewarded Review] This phone in a few words "Refined to a Fault"
GalaxyKnight· Review provided by samsung.com · July 30, 2024
The Fold 6 is now my second foldable from Samsung to date. The Fold 5 was a great leap from my S22 Ultra and I feel that this tablet/phone form factor favors the OneUI software best. To simplify this review, I will use two terms that define this amazing piece of hardware: versatility and refinement. The latter is why I upgraded to the 6th generation. The design melds the best of foldable technology with traditional smartphone form factors. I feel there is little to no sacrifice from a Galaxy Ultra to a Fold. The multitasking, media consumption abilities along with the streamlined software experience makes this the everyday carry you don't know you need until you've experienced it.
Let's focus on Fold 6 specific software. Many companies are verging towards AI, but I feel that Samsungs Galaxy AI platform is the definition of what I call "useful AI". Creative professionals and amateurs alike can draw and edit photos with pro-level tools that are intuitive and make excellent quality of life updates to your content. Samsung Notes has been my go-to app for everything in my daily life...I simply haven't found a better solution. Now with the integration of AI summarization, handwriting correction and many other excellent tools for any project, it has secured itself as my main homescreen application.
In summary, the final push for the Fold 6 becoming my daily device was refinement. Increased durability features, modern design language and great performance!
Great phone
Sothea· Review provided by samsung.com · July 28, 2024
Coming from the fold 3 and fold 4, the fold 6 is definitely worth jumping into. The boxiness and light weight of the fold 6 helped made the decision for me to get the phone. It just feels so much better than the predecessors. If samsung started off with fold 6 as the first fold phone, no competitors would had come close to them.

However, it is not a perfect phone and does not have all the goodies a flag ship phone should have. I'm disappointed that samsung did not go with a titanium frame for the fold 6 like they had for the s24 ultra. This would had been justified for the price increase. In addition, having the same cameras setup as the s24 ultra would also help justified the price increase.

The colors this year was also not as great as I hoped for. The black looks nice with it texture like appearance but the rest of the color did not stand out too much. I got the pink just because it was different than what I usually go for. I definitely would like colors like deep yellow or fire red or sunburst orange. These bright color options would have made the phone standout even more.

Screen wise, nothing much had changed but the outer screen, even an increase of .1mm helped made the screen feels more bigger than the fold 4.

Overall, the 100 dollars increase in the phone was not warranted at based on what kind of updates were given to the phone. Samsung at this point should relax on their marketing strategies and focus more on developing the fold or any other phones they have in their lineup. Samsung is a house hold name now and more money should be put in r&d to develop a fold phone with a 1500 dollars price would be perfect. If they ever releases an ultra version, 1800 to 1900 would be the sweet spot for those phone.
Smart, reliable, efficient, and bold!
MegabotSG· Review provided by samsung.com · April 5, 2024
My initial foldable device was the Samsung Galaxy Z Fold 4, which I acquired upon its release in September 2022. Regrettably, after approximately a year of usage, the device experienced a malfunction due to air accumulating within the gap of the primary display. Consequently, I obtained a discounted replacement, the Samsung Galaxy Z Fold 5, from T-Mobile in September of the subsequent year. Similar to my previous device, the Fold 5 has proven to be exceptional in terms of performance and durability. Despite accidental drops onto concrete surfaces, it has remained unscathed.

The device exhibits reliability, swift performance, exceptional brightness, and an array of practical and enjoyable features while holding its' charge for a sufficient amount of time.

However, I must acknowledge a few concerns. Under bright lighting conditions, the main screen displays noticeable indentations. Additionally, the device tends to generate significant heat during multitasking or when deactivating power-saving mode. I attribute this to the numerous third-party and first-party applications running concurrently in the background. Nonetheless, the device effectively manages to cool down to a more comfortable temperature, demonstrating its intelligent design.

By the way, I let the built-in Galaxy AI feature rewrite my review in a 'professional' writing style!
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