Reviews
3.6
239 reviews
113 Halloween lane· Review provided by homedepot.com · August 29, 2024
We returned this item because every time we have gone to Home Depot the skelly dogs head has broke at the neck if you touch the head .

Poor design, a lot of kids will automatically touch the head when they walk up to it .

We witnessed this happen 4 times.

For the price the quality is not there .

I had originally ordered one from Home Depot website and after a week never received a tracking number.

Went in to store and they had just set their display so we grabbed one .

But returned it before opening because of the issues we witnessed with the dog .

Was also told by 2 different Home Depot employees that a lot were being returned because they were broke .

Sad because I was looking forward to this product ever since it was announced.

We replaced it with the fear Valley wolf .

Will visit Home Depot stores in our area again after Labor Day weekend to see how well the wolf stands up to the public .
TERESA· Review provided by homedepot.com · August 14, 2024
Let’s start with the fact that it was fraudulently displayed as 7 feet tall and it’s not even 7 feet wide as the make up photo suggests!! Electronic panel doesn’t work, connection for the tail broke off. Customer service, manufacturer AND Home Depot are horrendous! I told them that I needed part K from the very beginning and even labeled the email that way I have spoke with no less than half a dozen people via email and phone call to try to get this problem solved. It’s been over two weeks of back-and-forth. The part to attach the tail is finally getting shipped, but as for the electronics, they basically told me too bad. At one point, they offered me a $50 refund that I still have yet to see. I absolutely would not, I repeat not recommend this product!
Skelly's best friend!
Tony· Review provided by homedepot.com · August 18, 2024
People complain about this and that but I had no issues putting him together. Every screw lined up and tighten just right. I guess I am a pro as I have been putting way harder props together. He is Skelly's best friend and will look awesome standing next to him. People wanna complain about the size. lol. Well in real life. we have tiny dogs to great Dane! lol. HOME DEPOT WINS AGAIN WITH THIS PROP! Thank you for bring him out this year. LOVE HIM!
Eyes Don't work - No info in instructions
Frustratedskellydogowner· Review provided by homedepot.com · September 1, 2024
Completely Assembled; plugged it in and the two 'power button' led lights are blinking red. Eyes won't turn on; remote doesn't work. I completely disassembled it and checked all of the wiring connectors; everything is good. WHY DON'T YOU TELL US WHAT THE BLINKING LIGHTS MEAN?!? I've looked everywhere on the internet and this problem is not listed. I've had the 12-foot skeleton for more than 2 years with no issues. VERY FRUSTRATING!!!
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