Boost online customer service by improving first response times. Learn its importance, how to calculate it and the best ways to improve it.
2 months ago

One of the popular guesses is that Kamabla means 'Kamala blah blah blah'. Some theories say Kamabla is a mix of Kamala and Obama but there is no...
2 months ago

If your hesitance to make and receive calls causes symptoms of severe anxiety such as shortness of breath or a racing heart, you might have phone anxiety.
2 months ago

Ramsey defines gossip as “discussing anything negative with someone who can't help solve the problem.” That means criticism has to go straight to leadership.
1 month ago

If it packs a GPU, a processor that boasts a neural processing unit and can handle VNNI and Dp4a instructions, it qualifies – at least according to Robert...
7 months ago

“Getting 'left on read' refers to one person sending a text communication to someone else without getting a response back.
8 months ago

The right to disconnect means you can reasonably refuse to be contacted outside of work hours. For people tied to the 'digital leash' of...
1 month ago

He says the new definition could affect groups such as Patriotic Alternative, and the Muslim Association of Britain.
7 months ago

What is interactive voice response (IVR)?. Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information...
31 months ago

'Eid' translates to English as 'celebration' whilst 'Mubarak' means 'blessed' – so together the phrase means 'blessed celebration'.
4 months ago