WO2001017170A3 - A system, method and article of manufacture for implementing a hybrid network - Google Patents

A system, method and article of manufacture for implementing a hybrid network Download PDF

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Publication number
WO2001017170A3
WO2001017170A3 PCT/US2000/024270 US0024270W WO0117170A3 WO 2001017170 A3 WO2001017170 A3 WO 2001017170A3 US 0024270 W US0024270 W US 0024270W WO 0117170 A3 WO0117170 A3 WO 0117170A3
Authority
WO
WIPO (PCT)
Prior art keywords
network
hybrid network
implementing
article
manufacture
Prior art date
Application number
PCT/US2000/024270
Other languages
French (fr)
Other versions
WO2001017170A2 (en
WO2001017170A9 (en
Inventor
Michel K Bowman-Amuah
Original Assignee
Accenture Llp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Accenture Llp filed Critical Accenture Llp
Priority to AU71112/00A priority Critical patent/AU7111200A/en
Publication of WO2001017170A2 publication Critical patent/WO2001017170A2/en
Publication of WO2001017170A3 publication Critical patent/WO2001017170A3/en
Publication of WO2001017170A9 publication Critical patent/WO2001017170A9/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0631Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/04Network management architectures or arrangements
    • H04L41/046Network management architectures or arrangements comprising network management agents or mobile agents therefor
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08Configuration management of networks or network elements
    • H04L41/0803Configuration setting
    • H04L41/0806Configuration setting for initial configuration or provisioning, e.g. plug-and-play
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003Managing SLA; Interaction between SLA and QoS
    • H04L41/5019Ensuring fulfilment of SLA
    • H04L41/5025Ensuring fulfilment of SLA by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5041Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the time relationship between creation and deployment of a service
    • H04L41/5054Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08Configuration management of networks or network elements
    • H04L41/0876Aspects of the degree of configuration automation
    • H04L41/0883Semiautomatic configuration, e.g. proposals from system
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003Managing SLA; Interaction between SLA and QoS
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5029Service quality level-based billing, e.g. dependent on measured service level customer is charged more or less
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5032Generating service level reports
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5061Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
    • H04L41/5064Customer relationship management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5061Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
    • H04L41/5074Handling of user complaints or trouble tickets
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/06Generation of reports
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0876Network utilisation, e.g. volume of load or congestion level

Abstract

A system, method and article of manufacture are provided for implementing a hybrid network. Orders for network capacity are issued based on a forecasted demand in order to develop a hybrid network. The hybrid network is analyzed to identify network problems. Then, the hybrid network is provisioned in accordance with the network problems and service requests. Usage of the hybrid network is determined and network usage control functions are initiated based on the determined usage.
PCT/US2000/024270 1999-08-31 2000-08-31 A system, method and article of manufacture for implementing a hybrid network WO2001017170A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU71112/00A AU7111200A (en) 1999-08-31 2000-08-31 A system, method and article of manufacture for implementing a hybrid network

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/386,898 US6611867B1 (en) 1999-08-31 1999-08-31 System, method and article of manufacture for implementing a hybrid network
US09/386,898 1999-08-31

Publications (3)

Publication Number Publication Date
WO2001017170A2 WO2001017170A2 (en) 2001-03-08
WO2001017170A3 true WO2001017170A3 (en) 2001-08-02
WO2001017170A9 WO2001017170A9 (en) 2001-09-07

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/024270 WO2001017170A2 (en) 1999-08-31 2000-08-31 A system, method and article of manufacture for implementing a hybrid network

Country Status (3)

Country Link
US (1) US6611867B1 (en)
AU (1) AU7111200A (en)
WO (1) WO2001017170A2 (en)

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