Google Workspace Status Dashboard

Google Workspace Status Dashboard
Incidents
**Summary:** A subset of customers may be experiencing UI issue when files are uploaded via Chat to Google Workspace Support. **Description:** We are experiencing an intermittent issue with Google Workspace Chat Support beginning at Friday, 2025-11-14 10:05 PST. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-11-16 20:30 PST with current details. We apologize to all who are affected by the disruption. **Symptoms:** A subset Customers using Chat to Google Workspace Support might encounter a UI issue where uploaded files appear as a blank message instead of showing the file directly in the chat interface. Despite this UI issue, files are successfully uploaded and accessible by clicking on the blank message. **Workaround:** None at this time.

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Available
Service information
Service disruption
Service outage

Incident affecting Google Workspace Support

Incident began at 2025-11-14 18:05 and ended at 2025-11-17 03:10 (times are in Coordinated Universal Time (UTC)).

	Date	Time	Description
	Nov 17, 2025	4:11 AM UTC	Summary: A subset of customers might have experienced UI issue while uploading the files to Google Support via Chat. Description: The issue with Google Cloud Support has been resolved for all affected users as of Sunday, 2025-11-16 19:10 PST. The issue was due to a recent code change. Our engineers have mitigated the issue by rolling back the system to a previous version. We thank you for your patience while we worked on resolving the issue. Symptoms: A subset of customers using Chat to Google Support might have encountered a UI issue where uploaded files appeared as a blank message instead of showing the file directly in the chat interface. Despite this UI issue, files were successfully uploaded and accessible by clicking on the blank message. Workaround: Not applicable as the issue has been resolved. None at this time.
	Nov 17, 2025	2:29 AM UTC	Summary: A subset of customers may be experiencing UI issue when files are uploaded via Chat to Google Workspace Support. Description: We are experiencing an intermittent issue with Google Workspace Chat Support beginning at Friday, 2025-11-14 10:05 PST. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-11-16 20:30 PST with current details. We apologize to all who are affected by the disruption. Symptoms: A subset Customers using Chat to Google Workspace Support might encounter a UI issue where uploaded files appear as a blank message instead of showing the file directly in the chat interface. Despite this UI issue, files are successfully uploaded and accessible by clicking on the blank message. Workaround: None at this time.

Date

Time

Description

Nov 17, 2025

4:11 AM UTC

Summary:

A subset of customers might have experienced UI issue while uploading the files to Google Support via Chat.

Description:

The issue with Google Cloud Support has been resolved for all affected users as of Sunday, 2025-11-16 19:10 PST.

The issue was due to a recent code change. Our engineers have mitigated the issue by rolling back the system to a previous version.

We thank you for your patience while we worked on resolving the issue.

Symptoms:

A subset of customers using Chat to Google Support might have encountered a UI issue where uploaded files appeared as a blank message instead of showing the file directly in the chat interface. Despite this UI issue, files were successfully uploaded and accessible by clicking on the blank message.

Workaround: Not applicable as the issue has been resolved.

None at this time.

Nov 17, 2025

2:29 AM UTC

Summary:

A subset of customers may be experiencing UI issue when files are uploaded via Chat to Google Workspace Support.

Description:

We are experiencing an intermittent issue with Google Workspace Chat Support beginning at Friday, 2025-11-14 10:05 PST.

Our engineering team continues to investigate the issue.

We will provide an update by Sunday, 2025-11-16 20:30 PST with current details.

We apologize to all who are affected by the disruption.

Symptoms:

A subset Customers using Chat to Google Workspace Support might encounter a UI issue where uploaded files appear as a blank message instead of showing the file directly in the chat interface. Despite this UI issue, files are successfully uploaded and accessible by clicking on the blank message.

Workaround:

None at this time.

Times are listed in Coordinated Universal Time (UTC)