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Images of a Samsung S7 phone before and after exploding
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Samsung Note 7 smartphone allegedly EXPLODES again following global recall of overheating devices

South Korean firm faces fresh heat from mobile owner who claims his blower went BANG

A CHINESE owner of the Samsung Note 7 has claimed his device exploded while charging, raising fears of fresh battery issues hitting the South Korean company's phones after a massive recall.

The news comes after Samsung was forced to recall 2.5 million Note 7 handsets shipped to the US, South Korea and other markets, following complaints that faulty batteries caused the phones to explode while charging.

 Before and after . . . a Samsung Galaxy S7 which became a charred shell
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Before and after . . . a Samsung Galaxy S7 which became a charred shell

Samsung currently sources batteries from a number of companies. The electronics giant has not named the maker behind the faulty battery but uses a different supplier for the Chinese market, where sales were not suspended.

Earlier this month, the company investigated two claims that Note 7 phones bought online in China had exploded, but found that the problem was caused by an external heat source, Bloomberg News reported.

In the latest incident on Sunday morning, a Chinese customer who goes by the name Hui complained that his Note 7 "phablet" - purchased on Saturday - exploded and scorched his Macbook nearby.

 Sarah, from Essex, said her phone exploded whilst she was sitting in a busy cafe
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Sarah, from Essex, said her phone exploded whilst she was sitting in a busy cafeCredit: Nick Obank

Samsung representatives offered to refund Hui's money and compensate him for the ruined laptop if he turns in the phone, he said, but he has refused to hand it over because he wants the company "to make a statement about the issue".

A Samsung statement said it was "in contact with the customer and will conduct a thorough examination of the device in question once we receive it".

The Note 7 was meant to kick start growth this year as Samsung struggles to boost sales, squeezed by Apple in the high-end sector and Chinese rivals in the low-end market.

With images of charred phones flooding social media, the unprecedented recall has been a humiliation for Samsung and could cost the firm $3 billion in the long run, analysts say.


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