Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,136 reviews

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Description

Hotel extras

  • Featuring a 20m heated swimming pool, gym and yoga terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,136 reviews

TripAdvisor Rating  4.5/5  757 reviews

Certificate of excellence 2024

Very friendly and helpful staff.

Customer review rating 4.5/5

Deborah N. Friends - Confirmed reviews ALL

Easy walking distance from the attractions we wanted. Staff very helpful. In-house dining was very good.

Dear Deborah, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Nice location well presented lovely staff

Customer review rating 5.0/5

Wayne B. Couples - Confirmed reviews ALL

Partner recovering from surgery needed to stay in Brisbane. Never stayed here before but had adult sons birthday coming up so wanted to utilize membership for day certificates. They were most helpful

Dear Wayne, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. At Novotel we strive to improve the quality of our service, therefore we apologies for any inconvenience experienced during your stay. I made sure to forward your comments to our Food and Beverage Manager to review ways we can avoid a situation like this happening in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Good location. Pleasant stay but could be better.

Customer review rating 4.0/5

Annabel K. Friends - Confirmed reviews ALL

The good bits: location is excellent. Room set up was great. Place looks beautiful and coffee at the restaurant is excellent. Hotel supplies umbrellas in case of rainy weather. The not so good bits: Room and floor all felt damp. Kettle was a little grotty at the spout. Many stains on carpet and chairs. Coffee and tea not replaced daily and no milk. Many bathroom amenities not present due to trying to have less waste but I think you should have a welcome book that states what can be requested from housekeeping.

Dear Annabel, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. We would like to apologies for any inconvenience experienced during your stay. I made sure to forward your comments to our Housekeeping Manager to review and address your concerns regarding Cleanliness and Service. Thank you again for sharing your experience, and we hope to have the chance to welcome you back in the future. Sincerely, Demi, Sales and Marketing Coordinator

Everything was perfect

Customer review rating 5.0/5

Anton Couples - Confirmed reviews ALL

Excellent staff , great room , location, bar everything.

Dear Anton, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Great location and modern

Customer review rating 5.0/5

Steven R. Couples - Confirmed reviews ALL

This is a great hotel to stay at right next to Southbank. Close to QPAC, Southbank entertainment quarter and Brisbane CBD. Facilitate modern and the bar and restaurant are a pleasure to attend.

Dear Steven, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

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Other web-users rate our hotel

  • 1,704 reviews 8.9/10 Location
  • 2,590 reviews 8.4/10 Room
  • 2,755 reviews 9.1/10 Service
  • 52 reviews 6.4/10 WiFi
  • 1,032 reviews 7.7/10 Cleanliness
  • 990 reviews 7.7/10 Comfort
  • 860 reviews 7.8/10 Food
  • 712 reviews 8.5/10 Breakfast

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