According to one embodiment of the present invention, a method of arranging a call with a service provider is disclosed. The method includes: determining whether the service provider accepts arranged calls; if it is determined that the service provider does not accept arranged calls, contacting the service...http://www.google.com.au/patents/US20040252820?utm_source=gb-gplus-sharePatent US20040252820 - Systems and methods for arranging a call
