An exemplary method for identifying process elements includes the steps of obtaining a plurality of relevant request-response pairs including request identifiers, mapping the request identifiers to corresponding artifacts, identifying actions based on the artifacts, and mapping the actions to process...http://www.google.com.au/patents/US7761398?utm_source=gb-gplus-sharePatent US7761398 - Apparatus and method for identifying process elements using request-response pairs, a process graph and noise reduction in the graph