A method, system, and computer program product for storing information configured to be used for a plurality of communication protocols to access a monitored device among distinct devices communicatively coupled to a network. The method includes accessing an external information storage unit to obtain...http://www.google.com.au/patents/US20050071483?utm_source=gb-gplus-sharePatent US20050071483 - Method and system for supporting multiple protocols used to monitor networked devices in a remote monitoring system