An electronic registration system facilitates authorized product returns and reduces the incidence of improper returns. A retailer sales associate is prompted to enter individual product identification information such as an individual serial number. This individual product identification information...http://www.google.com.au/patents/US8156026?utm_source=gb-gplus-sharePatent US8156026 - Method and apparatus for enabling purchasers of products to obtain return information and to initiate product returns via an on-line network connection
