A system and a method for structuring technical information in establishing a knowledge base and trouble shooting in technical equipment. An intelligent, electronical document is created in the quickiest and most efficient way for guidance training and troubleshooting of complex technical equipment....http://www.google.com.au/patents/US5548714?utm_source=gb-gplus-sharePatent US5548714 - Means for structuring technical information in establishing a knowledge base and troubleshooting in technical equipment