An end-user requested service item may relate to a service item type having a developer defined label (DDL) that extends the attributes of the service item type by specifying an additional attribute for which a value may be collected from the end-user for creation of an end-user order for the service...http://www.google.com.au/patents/US7567923?utm_source=gb-gplus-sharePatent US7567923 - System and method for mapping information collected in connection with creation of end-user orders for communications services to the corresponding inter-provider orders
