This invention combines the modeling capabilities of causal models, business process models, and dimensional reporting to allow the locating of root causes of problems. The causal models let the user explore the effects of other parts of the system have on the process in question through accessing dimensional...http://www.google.com.au/patents/US7949500?utm_source=gb-gplus-sharePatent US7949500 - Integration of causal models, business process models and dimensional reports for enhancing problem solving
