A method and apparatus for providing a telephone user with information concerning a caller. The call by the caller causes information concerning the caller to be transferred over a communication channel, separate from the one used by the telephone user, connected to a PC located near the telephone user....http://www.google.com.au/patents/US5533102?utm_source=gb-gplus-sharePatent US5533102 - Telephone auto attendant system for delivering chosen greetings to callers while on the phone