A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone switch having a computer, a master file and client file stored in the computer, and means to dynamically link the master file with the client file at routing time...http://www.google.com.au/patents/US20020076029?utm_source=gb-gplus-sharePatent US20020076029 - AUTOMATED TELECOMMUNICATIONS CALL PROCESSING METHOD 
