The universal Internet based telephony system is implemented as a process that is accessible via an Internet WEB page and executes on the WEB server that hosts the WEB page and/or a back-end Internet telephony server which is accessed and controlled by the WEB server. The customer accesses the universal...http://www.google.com.au/patents/US6791974?utm_source=gb-gplus-sharePatent US6791974 - Universal internet based telephony system that provides ubiquitous access for subscribers from any terminal device