WO2015137619A1

WO2015137619A1 - Messenger service system, and messenger service method and apparatus using useful phrase in system

Info

Publication number: WO2015137619A1
Application number: PCT/KR2015/000660
Authority: WO
Inventors: 오길훈; 이재하
Original assignee: 에스케이플래닛 주식회사
Priority date: 2014-03-11
Filing date: 2015-01-22
Publication date: 2015-09-17

Abstract

The present invention relates to a messenger service system, and a messenger service method and apparatus using a useful phrase in the system, and during a chat in which a messenger service is executed such that a terminal device performs chatting with at least one counterpart terminal device by transceiving instant messages, when a situation in which a user cannot respond in a chat occurs, the terminal device is controlled so as to extract a preset useful phrase corresponding to the user condition and transmit a useful phrase instant message including the extracted useful phrase to the counterpart terminal device, or the terminal device is controlled so as to search a previous chat record for words corresponding to chat input information inputted from the user, extract, as one or more useful phrases, one or more phrases including the searched words, and transmit a useful phrase instant message including the one or more extracted phrases to the counterpart terminal device.

Description

Messenger service system, messenger service method and apparatus using boilerplate in the system

The present invention relates to a messenger service, and more particularly, to a messenger service system that can perform a conversation using a boilerplate, and a messenger service method and apparatus using the boilerplate in the system.

The contents described in this section merely provide background information on the embodiments, and do not constitute a prior art.

Recently, thanks to the remarkable development of information and communication technology and semiconductor technology, the spread and use of portable terminals is increasing rapidly. In particular, recent portable terminals have reached the stage of mobile convergence that encompasses the range of other terminals instead of staying in their own traditional areas.

Typically, a mobile terminal has a TV viewing function (e.g., a mobile broadcasting such as Digital Multimedia Broadcasting (DMB) or Digital Video Broadcasting (DVB)), a music playback function (e.g., an MP3) MPEG Audio Layer-3), picture taking function, and internet access function are being added.

In addition, recent mobile communication terminals have developed various types of user functions based on an open OS, and provide various conveniences and entertainments as users can install them arbitrarily. The application can be easily obtained, and the high performance can handle many functions processed by the PC.

Commonly used services in a mobile communication terminal include a message service that other users can exchange messages with, such as a short message service (SMS), a multimedia message service (MMS), an instant messenger or a messenger service such as a mobile messenger. Such a message service is very expensive because it is inexpensive compared to a call service and can transmit a person's intention or a message to a counterpart user more easily than a direct call, and has recently been provided separately. Is integrated into one, and development is being made in the form of an integrated message service that can use various additional functions such as file transfer and content sharing.

In particular, the messenger service is a service that can chat (chat) with a specific user on the Internet, and can transmit and receive texts and various files in real time. These messenger services are simply downloaded and installed from a web store, etc., and users who have installed messenger programs are rapidly spreading and being used in recent years as real-time conversations are possible anytime and anywhere.

However, the existing messenger service transmits / receives instant messages including conversation contents input by the user between terminal devices when a conversation is performed through a messenger. To this end, in the existing messenger service, a user inputs a conversation content that he / she wants to convey to the other party in order to create an instant message. It is inconvenient to select and enter.

In addition, the existing messenger service responds to the other party's conversation when it is possible to resume the conversation without a special action if a situation occurs in which the user cannot respond to the other party's conversation due to a specific situation. Done. Accordingly, the other party must wait for a response or end the conversation at random, and there is a problem in that a smooth conversation cannot be performed since the user cannot know at all what state the user is in.

The present invention has been proposed to solve the conventional inconvenience, and when the terminal device, when the user is unable to respond to the conversation when the conversation is executed via the messenger by executing the messenger service, The present invention provides a messenger service system for extracting a set boilerplate and automatically transmitting a boilerplate instant message including the extracted boilerplate to a counterpart terminal device, and a messenger service method and apparatus using the boilerplate in the system.

In addition, the present invention has been proposed in order to solve the conventional inconvenience, when using the messenger to extract the boilerplate text corresponding to the dialogue input information input from the user in the previous conversation record when performing the conversation instead of the dialogue input information The present invention provides a messenger service system for transmitting to a counterpart in an instant message, a messenger service method and apparatus using a boilerplate in the system.

According to an aspect of the present invention, there is provided a terminal device including: a communication unit configured to perform communication for a messenger service in association with a service device through a communication network; And executing a messenger service and performing an instant message transmission / reception with at least one counterpart terminal device, when a user cannot respond to the conversation, extracts a preset boilerplate word corresponding to the user context, and extracts the extracted boilerplate text. And a controller for controlling the boilerplate instant message to be transmitted to the counterpart terminal device through the communication unit.

In this case, the user context list including preset user contexts and a storage unit for storing the boilerplate corresponding to the preset user contexts may be further included.

The controller may be configured to use a preset boilerplate that corresponds to the user situation, using information previously received from the service device, or among prestored user life pattern information according to diary information created by a user and user location and movement information. More than one can be used.

In this case, the control unit automatically generates the boilerplate text in the form of text using the user lifestyle pattern information, and synthesizes the generated textlet in the form of one or more of emoticons, stickers, pictures, and voices corresponding to the user lifestyle pattern information. To generate boilerplate.

In addition, the controller may be unable to respond to the conversation by monitoring one or more of other functions currently being executed, whether an instant message is transmitted for response within a preset time, wireless signal strength, and whether the Internet is connected. To determine whether or not

According to an aspect of the present invention, there is provided a terminal device including: a communication unit configured to perform communication for a messenger service in association with a service device through a communication network; And searching for words corresponding to conversation input information input from a user in a previous conversation record and performing at least one instant message transmission / reception with the at least one counterpart terminal device by executing the messenger service, and searching for one or more phrases including the searched word. And a control unit which extracts the boilerplate as a boilerplate and transmits the boilerplate instant message including the extracted boilerplate to the counterpart terminal device through the communication unit.

In this case, the controller may determine the current user's situation and execute a preset boilerplate recommendation mode according to the identified user's situation.

The controller may extract the boilerplate text corresponding to the input information by executing the boilerplate recommendation mode in a speech mode when the current situation of the user is in a call, and displaying the extracted boilerplate text as a text on an area of the conversation screen. The extracted boilerplate can be converted into speech and output.

Here, when the current user's situation is not able to input the contents of the conversation as text, the controller executes the boilerplate recommendation mode in a speech mode to receive input information by voice and extracts the boilerplate phrase corresponding to the input voice information. The extracted boilerplate text may be displayed as text in one area of the conversation screen, and the extracted boilerplate text may be converted into voice and output.

The controller may be configured to execute the boilerplate recommendation mode in a text mode when the current user's situation allows input of the conversation content in text. The boilerplate text corresponding to the text form may be extracted, and the extracted text form boilerplate may be displayed in one area of the conversation screen.

In addition, when the user requests or the user selects one or more of an image, a sticker, and a video as input information, the controller executes the boilerplate recommendation mode in a sticker mode and extracts the boilerplate phrase corresponding to the dialogue input information. The extracted boilerplate can be displayed in one area of the conversation screen.

The controller may extract one or more stickers corresponding to the conversation input information from one or more of a sticker stored in the previous conversation record, a sticker provided by the service device, and a sticker created by the user when the sticker mode is executed. The boilerplate list including the extracted one or more stickers may be generated, and the generated boilerplate list may be displayed in one area of the dialog screen.

The counterpart device may generate a list of the extracted boilerplate text, display the generated boilerplate text on a region of a conversation screen, and display an autotext phrase including a boilerplate selected by a user in the displayed boilerplate list. Can be controlled to be sent.

In this case, the controller extracts a frequently used word on a preset basis from a stored previous conversation record, generates one or more phrases including the extracted word as boilerplate, and presets the generated boilerplate as boilerplate to be used in a conversation. The at least one preset word phrase corresponding to the input conversation input information may be extracted.

According to an aspect of the present invention, there is provided a service apparatus including: a communication unit configured to perform communication for a messenger service by interworking with two or more terminal apparatuses through a communication network; And when it is determined that a situation in which one terminal device cannot respond to a conversation occurs while two or more terminal devices are connected through the messenger service, extracts a preset boilerplate phrase corresponding to the situation of the corresponding terminal device, And a messenger service providing unit configured to transmit an boilerplate instant message including the extracted boilerplate to at least one counterpart terminal device that is performing a conversation with the terminal device.

In this case, when the messenger service provider receives the boilerplate service request message from the terminal device, the messenger service provider checks the user context using information on the user context included in the received boilerplate service request message, and corresponds to the identified user context. Pre-registered boilerplate can be extracted.

In addition, when the instant message received from the at least one counterpart terminal device is not transmitted to the terminal device, the messenger service providing unit may be configured to use a user by using at least one of internet access address information and wireless signal strength of the terminal device. Understand the situation.

In addition, the messenger service provider, when the response instant message received from the at least one counterpart terminal device is not received for a predetermined time after the instant message is delivered to the terminal device, the terminal device to the conversation in the conversation; It can be determined that a situation that cannot be responded to has occurred.

In addition, the messenger service provider, when extracting a preset boilerplate corresponding to the situation of the terminal device, collects the user life pattern information of the terminal device, and corresponds to the user situation generated by using the collected user life pattern information Pre-stored boilerplate can be extracted.

According to an aspect of the present invention, there is provided a service apparatus including: a communication unit configured to perform communication for a messenger service by interworking with two or more terminal apparatuses through a communication network; And storing the conversation input information included in the instant message transmitted / received between the terminal devices as a conversation record while the two or more terminal devices are connected through the messenger service, and extracting a word based on a predetermined criterion from the conversation record. And a messenger service provider configured to generate and store one or more phrases including the word, as boilerplate, and to provide the terminal device with one or more phrases that are stored in advance corresponding to the conversation input information input from any one terminal device. Can be configured.

In this case, the messenger service provider may generate a boilerplate list including at least one boilerplate mapped to the detected word and provide the generated boilerplate list to the terminal device periodically or upon request.

In a messenger service system according to a preferred embodiment of the present invention for achieving the above object, a situation in which a user cannot respond to a conversation when executing a conversation by performing a messenger service and transmitting / receiving a message with at least one counterpart terminal device When this occurs, the terminal device for extracting a preset boilerplate corresponding to the user situation, and transmits a boilerplate instant message including the extracted boilerplate to the counterpart terminal device; And a service device providing the messenger service and transmitting the boilerplate instant message transmitted from the terminal device to the counterpart terminal device.

The messenger service system according to a preferred embodiment of the present invention for achieving the above object, the conversation inputted from the user in the previous conversation record when the conversation is performed by sending and receiving a message with at least one counterpart terminal device by executing the messenger service A terminal device for searching for words corresponding to the input information, extracting one or more phrases including the found word as boilerplate, and transmitting a boilerplate instant message including the extracted one of the boilerplate to the counterpart terminal device; And a service device providing the messenger service and transmitting the boilerplate instant message transmitted from the terminal device to the counterpart terminal device.

According to a preferred embodiment of the present invention, a messenger service method using a boilerplate in a terminal device according to a preferred embodiment of the present invention provides a user with a message when at least one counterpart terminal device executes a message and performs a conversation. Determining whether a situation occurs that prevents the conversation from responding; If a situation in which the user cannot respond to the conversation as a result of the determination occurs, extracting a preset boilerplate phrase corresponding to the user situation; And transmitting the boilerplate instant message including the extracted boilerplate to the counterpart terminal device.

The messenger service method using the boilerplate in the service apparatus according to the preferred embodiment of the present invention for achieving the above object, in a state in which two or more terminal devices are connected through a messenger service, the conversation service in any one terminal device; Determining whether an unresponsive situation occurs; If it is determined that a situation in which a response cannot be made to a conversation occurs, extracting a preset boilerplate phrase corresponding to the situation in the terminal device; And transmitting the boilerplate instant message including the extracted boilerplate to at least one counterpart terminal device having a conversation with the terminal device.

The messenger service method using the boilerplate in the terminal device according to the preferred embodiment of the present invention for achieving the above object, the previous conversation when executing a chat by transmitting and receiving a message with at least one counterpart terminal device by executing a messenger service Retrieving words corresponding to conversational input information input from the user in the record; Extracting one or more phrases containing the retrieved word as one or more boilerplate; And transmitting the boilerplate instant message including the extracted boilerplate word to the counterpart terminal device.

In a messenger service method using a boilerplate in a service apparatus according to a preferred embodiment of the present invention for achieving the above object, an instant message transmitted and received between the terminal apparatuses while two or more terminal apparatuses are connected through a messenger service. Storing the conversation input information included in the conversation record; Extracting a word from the conversation record on a predetermined basis and generating and storing one or more phrases including the extracted word as boilerplate; and previously stored one corresponding to the conversation input information input from the one terminal device. And transmitting the above boilerplate to the terminal device.

In the computer-readable recording medium of the present invention for achieving the above object, a program for executing a messenger service method using a commercial phrase is recorded.

According to the present invention, when a user cannot respond to a conversation when a conversation is performed through a messenger, the user may extract a preset boilerplate word corresponding to the user's situation, and automatically send the boilerplate instant message including the extracted boilerplate to the counterpart. In addition, the user's situation can be notified to the other party without any special action of the user, and the user can provide a messenger service that can be used more conveniently.

In addition, the present invention extracts the boilerplate words corresponding to the dialogue input information input from the user in the previous conversation record when the conversation is carried out through a messenger, and transmits the extracted boilerplate to the other party by including the extracted boilerplate in an instant message instead of the dialogue input information. Since it is not necessary to enter the contents of the conversation to be communicated to the other party one by one, the conversation can be easily transmitted.

1 is a diagram illustrating a configuration of a messenger service system according to embodiments of the present invention.

2 is a diagram illustrating a configuration of a terminal device in a messenger service system according to embodiments of the present invention.

3 is a diagram illustrating a configuration of a service apparatus in a messenger service system according to embodiments of the present invention.

4 is a diagram illustrating a method for a messenger service using boilerplate text in a terminal device according to a first embodiment of the present invention.

5 is a diagram illustrating another method for a messenger service using boilerplate text in a terminal device according to a first embodiment of the present invention.

6 is a diagram illustrating a messenger service method using a boilerplate in a service apparatus according to a second embodiment of the present invention.

7 is a diagram illustrating a messenger service method using boilerplate text in a terminal device according to a second embodiment of the present invention.

8 is a diagram illustrating a messenger service method using a boilerplate in a service apparatus according to a second embodiment of the present invention.

9 and 10 are diagrams illustrating screen examples using the boilerplate output from the terminal device according to an exemplary embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. However, in the following description and the accompanying drawings, detailed descriptions of well-known functions or configurations that may obscure the subject matter of the present invention will be omitted. In addition, it should be noted that like elements are denoted by the same reference numerals as much as possible throughout the drawings.

The terms or words used in the specification and claims described below should not be construed as being limited to ordinary or dictionary meanings, and the inventors are appropriate as concepts of terms for explaining their own invention in the best way. It should be interpreted as meanings and concepts in accordance with the technical spirit of the present invention based on the principle that it can be defined. Therefore, the embodiments described in the present specification and the configuration shown in the drawings are only the most preferred embodiments of the present invention, and do not represent all of the technical ideas of the present invention, and various alternatives may be substituted at the time of the present application. It should be understood that there may be equivalents and variations.

Prior to the description, the instant message referred to according to the embodiments of the present invention is a message that is transmitted and received in real time for a conversation with a counterpart via the Internet in a messenger service, and means a message for transmitting a conversation content as text. . Here, a message for transmitting / receiving an image, a sticker, an emoticon, a video, and a voice including a boilerplate among instant messages transmitted and received through a messenger will be referred to as a multimedia message. In addition, the boilerplate instant message refers to a message transmitted to the counterpart including the boilerplate in a situation where the user cannot respond to the conversation.

In addition, prior to the description, the instant messaging device and method using the boilerplate in the present invention may be described according to various embodiments. In the first embodiment of the present invention, when a situation in which a counterpart cannot respond to a conversation when a conversation occurs, a messenger service for transmitting a boilerplate instant message including a preset boilerplate to a counterpart terminal device will be described. do. In the second embodiment of the present invention, a messenger service capable of searching for words corresponding to conversation input information input from a user in a previous conversation record when performing a conversation, and extracting and managing one or more phrases including the searched words as boilerplate words. This will be described.

First, a messenger service system according to embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Referring to FIG. 1, a messenger service system may include one or more terminal devices 100 and a service device 200 connected through a communication network 10.

The terminal device 100 refers to a terminal capable of transmitting and receiving various data via the communication network 10 according to a user's key manipulation, and may be a tablet PC, a laptop, or a personal computer. ), A smart phone, a personal digital assistant (PDA), a smart TV, and a mobile communication terminal (Mobile Communication Terminal).

In addition, the terminal device 100 is a terminal for performing voice or data communication using the communication network 10, and stores a browser, a program, and a protocol for communicating with the service device 200 via the communication network 10. It refers to a terminal having a microprocessor for operating and controlling various programs. That is, the terminal device 100 can perform server-client communication with the service device 200, and any terminal can be used as long as it can execute a messenger service, and all communication computing devices such as a notebook computer, a mobile communication terminal, and a PDA can be used. It is a broad concept to include. On the other hand, the terminal device 100 is preferably manufactured in the form having a touch screen, but is not necessarily limited thereto.

In particular, the terminal device 100 according to the first embodiment of the present invention performs communication for a messenger service by interworking with the service device 200 through the communication network 10, and performs a messenger service from the service device 200. The application can be provided for installation and storage. In addition, the terminal device 100 executes a messenger service according to a request of the user, and when a situation occurs in which the user cannot respond to the conversation when the conversation is performed through the messenger, the terminal apparatus 100 extracts a preset boilerplate phrase corresponding to the user situation. In addition, the boilerplate instant message including the extracted boilerplate may be generated. Accordingly, the terminal device 100 may automatically transmit the generated boilerplate instant message to the counterpart terminal device 100.

In addition, the terminal device 100 according to the second embodiment of the present invention executes a messenger service according to a user's request, and when a conversation is performed through a messenger, a word corresponding to conversation input information input from the user in a previous conversation record. These words may be searched for, and one or more phrases including the searched words may be extracted as one or more boilerplate words and displayed on a conversation screen. The terminal device 100 generates an instant message including the selected boilerplate text when the user selects any one of the boilerplate text from the one or more boilerplate text displayed on the conversation screen, and generates the generated instant message through the service device 200. May transmit to the device 100.

In addition, the terminal device 100 according to the embodiments of the present invention may pre-set information on one or more user situations indicating a situation in which the user cannot respond to the conversation and a boilerplate corresponding to each user situation before performing the conversation.

The service device 200 may provide a program or an application related to a messenger service by interworking with one or more terminal devices 100 through the communication network 10, and the messenger service is executed in the terminal devices 100 to transmit and receive. One or more instant messages and boilerplate instant messages, multimedia messages, and voice call messages may be transmitted and received, and messages related to a messenger service. In addition, the service device 200 preliminarily displays information on one or more user contexts indicating a situation in which the terminal apparatus 100 cannot respond to a conversation performed through a messenger, and a boilerplate corresponding to each user context before the conversation. You can register.

In addition, when a situation in which the terminal device 100 is unable to respond to a conversation occurs when the terminal device 100 performs a conversation, the service device 200 extracts a pre-registered boilerplate in accordance with the current user situation, and the boilerplate instant including the extracted boilerplate. The message may be transmitted to the counterpart terminal device 100.

In addition, the service device 200 of the present invention transmits and receives an instant message for a conversation performed through a messenger between the terminal devices 100, and stores conversation input information included in the instant message transmitted and received as a conversation record, and is stored. You can save and manage the generated boilerplate text by creating the boilerplate text for the next conversation. In addition, the service device 200 may provide the boilerplate text stored in the terminal device 100 periodically or on request to recommend the boilerplate text corresponding to the dialogue input information input from the user when the conversation is performed.

The terminal device 100 and the service device 200 are interworked through the communication network 10. The communication network 10 uses an internet protocol using various wired / wireless communication technologies such as an internet network, an intranet network, a mobile communication network, and a satellite communication network. A network that can send and receive data. In addition, the communication network 10 is combined with the service device 200 to store computing resources such as hardware and software. Such a communication network 10 is not only an open network such as a local area network (LAN), a wide area network (WAN), an open network such as the Internet, but also code division multiple access (CDMA) and wideband code division (WCDMA). It is a concept that collectively refers to networks such as Multiple Access (GSM), Global System for Mobile Communications (GSM), Long Term Evolution (LTE), and Evolved Packet Core (EPC), as well as next-generation networks and computing networks to be implemented.

The configuration of a terminal device according to embodiments of the present invention in the messenger service system configured as described above will be described in detail with reference to the accompanying drawings.

Referring to FIG. 2, the terminal device 100 may include a control unit 110, an input unit 120, a communication unit 130, a storage unit 140, and an output unit 150.

The control unit 110 according to the embodiments of the present invention performs overall control of the terminal device 100, and in particular, may control an operation related to a boilerplate service in a messenger service and a messenger service. To this end, the controller 110 may be configured to include a messenger service execution module 111 for a messenger service.

The messenger service execution module 111 according to the embodiments of the present invention is functionally connected with the communication unit 120 to install a messenger program or an application received from the service device 200, and then services the service through the communication network 10. In connection with the device, a messenger service may be executed at the user's request.

In addition, the messenger service execution module 111 according to the first embodiment of the present invention extracts a preset boilerplate word corresponding to the user situation when a situation occurs in which the user cannot respond to the conversation when the conversation is performed through the messenger. In addition, the boilerplate instant message including the extracted boilerplate may be generated. Accordingly, the service execution module 111 may control to automatically transmit the generated boilerplate instant message to the counterpart terminal device 100.

Meanwhile, the messenger service execution module 111 according to the second embodiment of the present invention searches for words corresponding to the conversation input information input from the user in the previous conversation record when the messenger service is executed and the conversation is performed through the messenger, One or more phrases containing the retrieved words may be extracted as one or more boilerplate. Accordingly, the messenger service execution module 111 may display the extracted one or more boilerplate words on the conversation screen and recommend the boilerplate contents inputted to the user, that is, the boilerplate words corresponding to the input words. In addition, the messenger service execution module 111 may transmit an instant message including the boilerplate selected by the user on the conversation screen to the counterpart terminal device 100 that is the conversation partner through the service device 200.

In addition, the messenger service execution module 111 according to the embodiments of the present invention records previous conversation contents, presets one or more user situations indicating a situation in which a conversation cannot be responded to when the conversation is performed, and sets a set user situation. The boilerplate corresponding to can be preset. In addition, the messenger service execution module 111 may control the storage unit 140 to store information in the boilerplate DB by mapping the set user context information and the set boilerplate.

In this case, the messenger service execution module 111 may generate a user context list by receiving a user context list from the service device 200 or by constructing a user context directly through a setting menu. Accordingly, the service execution module 111 may output a user context list on a setting screen through a setting function, and receive a desired user context from the output user list. Then, the service execution module 111 may output one or more boilerplate words corresponding to the selected user context in one region of the current setting screen, and select the output one or more boilerplate phrases to preset the boilerplate to be applied to the selected user context.

In addition, when the service execution module 111 selects a user context desired by the user from the user context list output on the setting screen through the setting function from the service apparatus 200, the service execution module 111 receives an input of a boilerplate corresponding to the selected user context from the user, You can also pre-set AutoText to apply to the selected user context.

When setting the user context and the boilerplate, the messenger service execution module 111 pre-stores the boilerplate phrase corresponding to one or more user contexts included in the preset user context list according to the diary information created by the user and the location and movement information of the user. One or more of the user life pattern information may be set for each time zone.

Specifically, the service execution module 111 reads out stored diary information, user's location and movement information, etc. according to the function of interworking with other functions such as a diary function and a navigation function, and uses the read information. By analyzing time zones, that is, time, day, week, month or year, the user's events and life patterns may be analyzed, and user life pattern information may be generated through the analyzed information. In addition to such information, various information may be used to generate user life pattern information in conjunction with various functions. For example, the service execution module 111 may determine the class time according to the class schedule when the occupation of the user is a teacher and the class schedule is stored from Monday to Friday as the diary information. Accordingly, the service execution module 111 may set a boilerplate phrase corresponding to the identified class time.

In addition, the messenger service execution module 111 automatically generates the boilerplate text in the form of text using user life pattern information, and generates one or more of the generated text form boilerplate corresponding to the user life pattern information. It can also be synthesized with to generate boilerplate. In addition, the messenger service execution module 111 may generate and set the boilerplate text as well as text in advance.

In addition, the messenger service execution module 111 according to the embodiments of the present invention monitors one or more of other functions currently being executed, whether to send an instant message for response within a preset time, wireless signal strength, and whether the Internet is connected. By checking the current user's situation, you can check whether the situation can not respond to the conversation. In particular, when a situation in which the user cannot respond to a conversation occurs, the messenger service execution module 111 determines the exact situation of the current user using information stored according to the operation of other functions currently being executed, and the identified user situation. Preset boilerplate corresponding to the extracted can be extracted.

In addition, when the messenger service execution module 111 does not transmit an instant message for responding to a conversation of the other party within a preset time, the messenger service execution module 111 may determine that the messenger service is idle due to a busy state, for example, during a call or driving. Can be. The status of such a call or driving can be checked through other functions currently being executed.

In addition, the messenger service execution module 111 may check the current user situation by identifying a state in which the wireless signal strength is weak or the Internet connection is disconnected.

Meanwhile, the messenger service execution module 111 according to the embodiments of the present invention does not directly set a user context and a boilerplate, but uses boilerplate mapped to one or more user contexts and one or more user contexts from the service device 100. A user context list including a may be received and stored periodically or on request.

In addition, the messenger service execution module 111 according to another embodiment of the present invention checks the user's situation as described above, executes a preset boilerplate recommendation mode according to the user's situation, and displays the boilerplate list according to the executed mode. You can print

For example, when the user is currently in a call, the messenger service execution module 111 executes the boilerplate recommendation mode in the speech mode to extract the boilerplate text corresponding to the input information, and extracts the boilerplate text as a text in one area of the conversation screen. While displaying, the extracted boilerplate can be converted to speech and output. In addition, the messenger service execution module 111 executes the boilerplate recommendation mode in the speech mode when the user cannot input the contents of the conversation in text, receives the input information by voice, and extracts the boilerplate phrase corresponding to the input voice information. can do. At this time, the messenger service execution module 111 may display the extracted boilerplate text as a text on an area of the conversation screen, and convert the extracted boilerplate text into a voice.

As another example, when the user inputs the conversation content through the current text, the messenger service execution module 111 executes the boilerplate recommendation mode in the text mode, extracts the boilerplate text corresponding to the input information, and extracts the text form. AutoText can be displayed in one area of the conversation screen. For example, as shown in FIG. 9A, when a user inputs "Seoul station" as dialogue input information in an input window, a boilerplate list corresponding to the input "Seoul station" (for example, " Seoul Station Exit 3 "," Seoul Station Underground Shopping Mall ", etc.) 62 can be extracted. In this case, the messenger service execution module 111 may display that the current mode is the text mode in the area displaying the boilerplate list on the conversation screen.

Accordingly, when the user selects the displayed exit phrases as shown in (b) of FIG. 9, the messenger service execution module 111 performs an instant message including the exit phrases of the selected exit number 3 of Seoul Station. 63), and the instant message 63 transmitted on the chat screen can be displayed.

As another example, the messenger service execution module 111 executes the boilerplate recommendation mode in a sticker mode when the user requests or the user selects one or more of an image, a sticker, and a video as input information. AutoText can be extracted and the extracted AutoText can be displayed on one area of the interactive screen. In this case, the messenger service execution module 111 may include one or more stickers corresponding to conversation input information in one or more of a sticker stored in a previous conversation record, a sticker received and stored from the service device 200, and a sticker created by a user when the sticker mode is executed. Can be extracted. In addition, the messenger service execution module 111 may generate a boilerplate list including the extracted one or more stickers, and display the generated boilerplate list in one region of the conversation screen. For example, as shown in FIG. 10A, when the user inputs "Seoul Station" as the dialogue input information 71 in the input window, the messenger service execution module 111 may enter " The boilerplate list corresponding to "Seoul Station", that is, the sticker boilerplate 72 may be displayed. The sticker boilerplate may be extracted from a sticker storage box or a conversation record DB that stores previously transmitted and received stickers, and may be a sticker produced by using a photograph or a map image or received from a service device 200. Here, when the inputted conversation input information indicates a location and a specific place, the messenger service execution module 111 searches for a corresponding location in conjunction with a navigation function and a search function, and captures and captures a map of the searched location. The generated image may be displayed in one area of the conversation screen by generating the generated image as a sticker boilerplate. In addition, the messenger service execution module 111 may generate a URL address as a boilerplate text in a text mode and display it in one area of a conversation screen when the location search through the web is set by the user.

Accordingly, when the messenger service execution module 111 selects one sticker boilerplate from the boilerplate list 72 as illustrated in FIG. 10B, the messenger service execution module 111 may transmit an instant message 73 including the selected sticker boilerplate. .

Meanwhile, the boilerplate recommendation mode may be executed according to a user's selection through a menu displayed on a conversation screen regardless of the user's situation, and when the conversation input information is input, for example, all of the text mode, speech mode, and sticker mode are used. You can also provide a list of boilerplate text.

In the above-described embodiment of the present invention, when the conversation input information is input, the boilerplate words corresponding to the conversation input information input from the conversation record are extracted and provided, but in another embodiment of the present invention, the boilerplate phrase is used by using the previous conversation record. If the dialogue input information is input when the conversation is performed, the preset boilerplate may be extracted.

In detail, the messenger service execution module 111 extracts a frequently used word from a stored previous conversation record based on a preset criterion, and generates one or more phrases including the extracted word as a boilerplate word to use the generated boilerplate word in a conversation. It can be set as boilerplate in advance. Accordingly, the messenger service execution module 111 may extract one or more preset boilerplate words corresponding to the dialogue input information input from the user when the messenger service is executed to perform a conversation through the messenger. In addition, the messenger service execution module 111 may control the instant message including the extracted boilerplate to be transmitted to the receiving terminal device 100 of the conversation partner through the service device 200.

In addition, the messenger service execution module 111 receives a boilerplate list generated periodically or in response to a request from the service apparatus 200 using an instant message transmitted and received in a previous conversation, and sets the received boilerplate list in advance. You can also set it in advance as an AutoText to use during the conversation.

The communication unit 120 according to the embodiments of the present invention may communicate with the service apparatus 200 through the communication network 10 to transmit and receive messages related to a messenger service, and in particular, respond to a conversation of a counterpart during a messenger service. In a situation where it is impossible to do so, it is possible to send and receive messages for transmitting boilerplate text. The communication unit 120 may transmit and receive data through various communication methods as well as wired and wireless methods. In addition, the communication unit 120 may transmit and receive data using one or more communication methods, and for this purpose, the communication unit 120 may include a plurality of communication modules that transmit and receive data according to different communication methods.

The input unit 130 according to the embodiments of the present invention may generate a user input signal corresponding to a user's request or information according to a user's operation, and may be implemented by various input means that are currently commercialized or that can be commercialized in the future. For example, not only a general input device such as a keyboard, a mouse, a joystick, a touch screen, a touch pad, but also a gesture input means for detecting a user's motion and generating a specific input signal, and a voice recognition means for recognizing a user's voice. It may include. The input unit 130 transmits input information such as boilerplate text and conversation contents input from the user to the controller 110, and executes a messenger service on an execution screen (main screen, call screen, conversation screen, setting screen, etc.) according to execution of a messenger service. The signal input for the control unit 110 may be transmitted.

The storage unit 140 according to the embodiments of the present invention stores information necessary for the operation of the terminal device 100, and in particular, a program or application for a messenger service for a voice call received from the service device 200; The controller may store information related to the boilerplate setting and store the input information according to the execution of the messenger service, and store information about the preset user context and the preset boilerplate in the boilerplate DB (not shown). In addition, the storage 140 may store conversation contents with the counterpart terminal device 100 from the user, that is, an instant message, a multimedia message, a voice call message, and the like. The storage unit 140 may include an optical media such as a magnetic media such as a hard disk, a floppy disk, and a magnetic tape, a compact disk read only memory (CD-ROM), and a digital video disk (DVD). And magneto-optical media such as floppy disks and ROM, random access memory (RAM), and flash memory.

In addition, the storage 140 may store the screen image to be output to the display unit, as well as the application program required for the operation of the function according to embodiments of the present invention. The storage unit 140 may store a key map or a menu map for operating the touch screen when the display unit is configured as the touch screen. Here, the key map and the menu map may be in various forms. That is, the key map may be a keyboard map, a 3 * 4 key map, a qwerty key map, or the like, or may be a control key map for operation control of an currently activated application program. In addition, the menu map may be a menu map for controlling the currently running application program. The storage 140 is an operating system (OS) for booting the terminal device 100 and operating the above-described components, and various user functions, for example, a user for supporting a call function of the terminal device 100. Function, an MP3 user function for playing other sound sources, an image output function for playing an image such as a photo, and an application program for supporting a video playing function, respectively.

The output unit 150 according to the embodiments of the present invention is a means for providing the user to recognize the operation result or state of the terminal device 100. For example, a display unit for visually outputting through a screen; And a speaker for outputting an audible sound. In particular, in the present invention, the execution of the messenger service driven by the terminal device 100 may output, for example, a screen related to the main screen of the messenger service, a call screen, a conversation screen, and the boilerplate text. AutoText instant messages, multimedia messages and the like can be displayed.

Next, the configuration of a service apparatus according to embodiments of the present invention in a messenger service system will be described in detail with reference to the accompanying drawings.

Referring to FIG. 3, the service device 200 may include a communication unit 210, a messenger service providing unit 220, and a storage unit 230.

The communication unit 210 may transmit and receive an instant message, such as a commercial phrase instant message, a multimedia message, a voice call message, and the like, through a messenger service and a messenger with one or more terminal devices 100 through the communication network 10. The communication unit 210 may transmit and receive data through various communication methods as well as wired and wireless methods. In addition, the communication unit 210 may transmit and receive data using one or more communication methods, and for this purpose, the communication unit 210 may include a plurality of communication modules that transmit and receive data according to different communication methods.

The messenger service provider 220 according to the embodiments of the present invention controls an operation for a messenger service by interworking with two or more terminal devices 100 through the communication network 10, and is functionally connected to the communication unit 210. When a conversation occurs between the terminal devices 100 through a messenger, a situation in which the counterpart cannot respond to the conversation of the other party occurs, and thus, the boilerplate instant message including the received boilerplate may be transmitted to the counterpart terminal device 100.

In particular, the messenger service provider 220 according to the present invention preliminarily displays information on one or more user contexts indicating a situation in which a user cannot respond to a conversation performed through a messenger, and a boilerplate phrase corresponding to each user context before performing a conversation. You can register. To this end, the messenger service provider 220 receives information on a user situation and a corresponding boilerplate from each terminal device 100 or collects relevant information to directly generate a user context list, and is included in the user context list. AutoText corresponding to each user situation can be directly set and stored. In this case, the messenger service provider 220 collects user life pattern information of each connected terminal device 100, generates a user context list using the collected user life pattern information, and uses a boilerplate phrase corresponding to each user context. Can be generated.

In addition, when a situation in which the first terminal device 100a does not respond to a conversation when a conversation occurs in the first terminal device 100a occurs, the messenger service provider 220 extracts a pre-registered boilerplate phrase according to the current user situation. The boilerplate instant message including the boilerplate may be transmitted to the second terminal apparatus 100b which is the counterpart terminal apparatus 100.

Here, when the messenger service provider 220 receives the boilerplate service request message from the first terminal device 100a, the messenger service provider 220 checks the user context using information on the user context included in the received boilerplate service request message, and confirms. The pre-registered boilerplate can be extracted according to the user situation.

In addition, when the messenger service provider 220 transmits and receives an instant message according to a conversation between terminal devices, and the instant message received from the second terminal device 100b is not transmitted to the first terminal device 100a, The user situation may be directly grasped using at least one of internet access address information and wireless signal strength of the first terminal device 100a.

In addition, after the messenger service provider 220 transmits the instant message received from the second terminal device 100b to the first terminal device 100a and there is no response for a predetermined time, the first terminal device 100a ), It can be determined that a situation has occurred that cannot respond to the conversation. Accordingly, the messenger service provider 220 may transmit a message for inquiring the current user situation to the first terminal device 100a, receive information on the current user situation from the first terminal device 100a, and receive the received message. The information can be used to pinpoint the current situation of the user. If there is no response from the first terminal device 100a, the current situation of the current user may be determined by considering whether the Internet is connected, the wireless signal strength, and the user's life pattern.

In addition, the messenger service provider 220 transmits and receives an instant message according to a conversation performed between the terminal devices 100, but when a situation occurs in which the first terminal device 100a cannot respond to the conversation, the first terminal device is provided. The user lifestyle pattern information of 100a may be collected, and the prestored boilerplate may be extracted according to the generated user situation using the collected user lifestyle pattern information.

In addition, the messenger service provider 220 of the present invention transmits and receives an instant message between the terminal devices 100, and stores conversation input information included in the instant message to be transmitted and received as a conversation record and performs the next conversation in the stored conversation record. AutoText can be used to store and manage the generated AutoText. In addition, the messenger service provider 220 may provide the boilerplate text stored in the terminal device 100 to recommend the boilerplate text corresponding to the dialogue input information input by the user when the conversation is performed. In this case, the messenger service provider 220 extracts a frequently used word on a preset basis from a stored conversation record, detects one or more phrases including the extracted word, and uses the detected phrase to perform the next conversation. Can be generated as

In addition, the messenger service provider 220 detects a word frequently used as a predetermined criterion from conversation input information included in an instant message to be transmitted and received, generates a phrase of the detected word as a boilerplate phrase, and generates the generated boilerplate phrase. Mapping with detected words can be done.

In addition, the messenger service provider 220 may generate a boilerplate list including at least one boilerplate mapped to the detected word and provide the generated boilerplate list to the terminal device 100 periodically or in response to a request.

The storage unit 230 may store information related to providing a messenger service using the boilerplate. Specifically, the storage unit 230 may store instant messages, such as instant messages, boilerplate instant messages, multimedia messages, and voice call messages, which are transmitted and received between the terminal devices 100, and may be used in response to a request of the terminal device 100. Information about a pre-registered user context for generating an instant message and pre-set boilerplate may be stored. In addition, the storage unit 230 may store collected life pattern information for each user, a generated user context list, and generated boilerplate text. The storage unit 230 may include an optical media such as a magnetic media such as a hard disk, a floppy disk, and a magnetic tape, a compact disk read only memory (CD-ROM), and a digital video disk (DVD). And magneto-optical media such as floppy disks and ROM, random access memory (RAM), and flash memory.

Next, a messenger service method using boilerplate words in the messenger service system according to the embodiments of the present invention configured as described above will be described in detail with reference to the accompanying drawings. First, a messenger service method using a boilerplate apparatus according to a first embodiment of the present invention will be described with reference to FIGS. 4 to 6.

First, a messenger service method using a boilerplate in a terminal device according to a first embodiment of the present invention will be described with reference to FIGS. 4 and 5.

4 is a diagram illustrating a messenger service method using boilerplate text in a terminal device according to a first embodiment of the present invention.

1 and 4, in step 1101, the terminal device 100 receives and installs a messenger application from the service device 200, and executes a messenger service according to a user's request.

In operation 1102, the terminal device 100 may set a user's situation in which the user cannot respond when talking through a setting function such as an environment setting of a messenger service. Among them, the boilerplate is set in advance corresponding to one or more situations, such as a power off state, a disconnected wireless Internet connection, a weak wireless signal state, and the like. Here, the terminal device 100 may not receive a boilerplate directly, but may request the service apparatus 200 to receive and store the boilerplate provided by the service apparatus 200. For example, the terminal device 100 provides a user context list (for example, including away, busy, driving, power off, weak wireless signal, and disconnected from the Internet) on a setting screen. If at least one or more is selected from the context list, examples of boilerplate words to be applied to the selected user context may be displayed in one area of the screen. Accordingly, when the user selects any one boilerplate, the selected boilerplate is mapped to the selected user context and stored.

Then, in step 1103, the terminal device 100 checks whether there is a chat request from the user, and when there is a chat request, in step 1104, the terminal device 100 performs a chat with the counterpart. To this end, the terminal device 100 receives the conversation input information and transmits an instant message including the input conversation input information to the counterpart terminal device 100 and outputs the instant message received from the counterpart terminal device 100 to the chat screen. do. At this time, if the boilerplate function is selected, the terminal device 100 monitors the user situation to determine whether a preset user situation has occurred. For example, after executing an instant message, the mobile terminal 100 may monitor whether an instant message for response is transmitted, a call state, a wireless signal is weak, an internet connection, etc. within a preset time after receiving the instant message from the counterpart terminal device 100. Can be.

Through such monitoring, in step 1105, the terminal device 100 checks whether a preset user situation has occurred. As a result of the check, if the user situation does not occur, the terminal device 100 continues with operation 1104.

On the other hand, if a user situation occurs, in step 1106, the terminal device 100 extracts the stored boilerplate corresponding to the generated user situation. For example, if the user has no response during the preset time during the conversation, the terminal device 100 recognizes the current user situation as the away situation, and recognizes the boilerplate phrase corresponding to the away ("away" state). Read out.

Accordingly, in step 1107, the terminal device 100 generates a boilerplate instant message including the extracted boilerplate and automatically transmits the generated boilerplate instant message to the counterpart terminal device 100. Then, in step 1108, the terminal device 100 outputs the transmitted boilerplate instant message on the current conversation screen. In this case, if the Internet connection is disconnected, the terminal device 100 may transmit the boilerplate instant message generated through the mobile communication network to the service device 200. Print an instant message. Accordingly, the service device 200 transmits the boilerplate instant message received through the mobile communication network to the counterpart terminal device 100 connected to the counterpart terminal device 100 through the internet network. Then, the counterpart terminal device 100 receives the boilerplate instant message through a messenger, and outputs the boilerplate instant message in one area or a pop-up window of a conversation screen.

Next, another method for a messenger service using a boilerplate in a terminal device according to a first embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 and 5, in step 2101, the terminal device 100 receives and installs a messenger application from the service device 200, and executes a messenger service according to a user's request. In operation 2102, the terminal device 100 presets the boilerplate phrase corresponding to the user's situation in which the user cannot respond when the user talks through a setting function such as an environment setting of the messenger service. Here, the terminal device 100 may not receive a boilerplate directly, but may request the service apparatus 200 to receive and store the boilerplate provided by the service apparatus 200.

In step 2103, the terminal device 100 checks whether there is a chat request from the user, and when there is a chat request, in step 2104, the terminal device 100 transmits and receives an instant message with the counterpart terminal device 100 to perform a chat with the counterpart. do. In this case, when the boilerplate function is selected, the terminal device 100 monitors the user situation in order to confirm whether a preset user situation has occurred. In step 2105, the terminal device 100 checks whether a preset user situation has occurred. .

As a result of the check, if the preset user situation does not occur, the terminal device 100 continuously performs step 2104. On the other hand, when a preset user situation occurs, the terminal device 100 transmits a boilerplate transmission request message including information on the user situation generated in the service device 200 in step 2106. Accordingly, the service apparatus 200 extracts the boilerplate using information on the user situation, and transmits the boilerplate instant message including the extracted boilerplate to the counterpart terminal device 100.

Then, in step 2107, the terminal device 100 receives and outputs the boilerplate instant message as a response message from the service device 200.

Referring to the messenger service method using the boilerplate in the service device according to the second embodiment of the present invention as follows.

1 and 6, in operation 2201, the service device 200 receives a registration message from the terminal device 100 to pre-register a boilerplate corresponding to a user situation. In this case, the service device 200 provides the terminal device 100 with information according to a setting function. To this end, the service device 200 may provide the terminal device 100 with a user context list including an example of situations in which it cannot respond. Accordingly, the service device 200 may receive and register information selected from the user context list in the terminal device 100. In addition, examples of the boilerplate mapped to the user context may also be provided to the terminal device 100.

Accordingly, in operation 2202, the service device 200 registers the user context information and the boilerplate corresponding to the user context. In this case, the service device 200 may register the user context information selected from the user context list included in the setting function and the selected or input boilerplate from the terminal device 100. In addition, the service apparatus 200 may directly set and store user phrases and boilerplate phrases corresponding to the user situations that may occur due to a situation in which a response cannot be performed when a conversation is performed without a user's selection.

In operation 2203, the service device 200 may transmit and receive an instant message as a conversation is performed between the terminal devices 100.

When performing the conversation, the service device 200 checks whether there is a boilerplate request from the terminal device 100 in step 2204. As a result of the check, if there is no boilerplate request, step 2203 is continued.

On the other hand, when the boilerplate transmission is requested, the service device 200 checks the user context included in the boilerplate transmission request message received from the terminal device 100 in step 2205, and extracts the boilerplate mapped to the registered user context. do.

Then, in step 2206, the service device 200 generates a boilerplate instant message including the extracted boilerplate and transmits the generated boilerplate instant message to the counterpart terminal device 100. In this case, the service device 200 transmits the generated boilerplate instant message to the requesting terminal device 100 as a response message.

Hereinafter, a messenger service method using a boilerplate apparatus according to a second embodiment of the present invention will be described.

1 and 7, in step 3101, the terminal device 100 receives and installs a messenger application from the service device 200, and executes a messenger service according to a user's request. At this time, the terminal device 100 executes the boilerplate recommendation function.

Thereafter, in step 3102, the terminal device 100 outputs a chat screen as the conversation is performed through a messenger, confirms whether the chat input information is input from the user through an input window of the chat screen, and then inputs the chat input information from the user. If it is input, the dialog input information input in step 3103 is analyzed.

Accordingly, in step 3104, the terminal device 100 searches for words corresponding to conversation input information input from the user in previously stored conversation records (conversation contents), and extracts one or more phrases as one or more phrases. In this case, the terminal device 100 determines the current user's situation by using other applications and other functions currently executed, and sets a preset boilerplate recommendation mode (for example, a text mode, a speech mode, and the like) according to the identified user's situation. One or more sticky modes) and extract one or more boilerplate text according to the executed boilerplate recommendation mode.

Then, in step 3105, the terminal device 100 generates a boilerplate list including the extracted one or more boilerplate, and expresses the generated boilerplate list in one area of the conversation screen.

Accordingly, in step 3106, the terminal device 100 checks which one of the boilerplate words is selected by the user from the list of boilerplate words displayed on the chat screen. If there is no selection, the terminal device 100 receives an instant message including the contents of the conversation input in step 3107. send.

On the other hand, if any one boilerplate is selected, in step 3108, the terminal device 100 includes the selected boilerplate in the instant message instead of the conversation input information, and transmits the instant message containing the boilerplate to the counterpart terminal device (100).

On the other hand, unlike the above-described embodiment of the present invention, the terminal device 100 may preset the boilerplate. Accordingly, the terminal device 100 extracts a word frequently used on a preset basis from a stored previous conversation record, generates one or more phrases including the extracted word as boilerplate, and pre-uses the generated boilerplate phrase as a boilerplate phrase to be used in a conversation. Set it.

Subsequently, when a messenger service is executed to conduct a conversation through a messenger, the terminal device 100 extracts one or more preset boilerplate words corresponding to the dialogue input information input from the user, and services an instant message including the extracted boilerplate text. The device 200 transmits the message to the reception terminal device 100 of the conversation partner.

Next, a messenger service method using a boilerplate in a service apparatus according to a second embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 and 8, in step 4101, the service device 200 performs a messenger service in association with two or more terminal devices through a communication network to transmit and receive instant messages between terminal devices.

In operation 4102, the service device 200 analyzes the conversation input information included in the instant message transmitted and received in the current conversation. In this case, the service device 200 stores the conversation input information included in the instant message transmitted and received as a conversation record.

Accordingly, in operation 4103, the service device 200 generates the boilerplate text to be used for the next conversation in the stored conversation record using the analyzed result. That is, the service apparatus 200 searches for words corresponding to the words detected in the conversation input information in the stored conversation record, and sets a phrase including words corresponding to the detected words as boilerplate. At this time, if the detected word is a certain number of times or more, for example, according to the number of times of use (searched number), the phrase including the word may be set as a boilerplate phrase.

In operation 4104, the service device 200 generates a boilerplate list including the set boilerplate, and stores and manages the generated boilerplate list. Thereafter, in operation 4105, when the next conversation is performed periodically or at a request, the service device 200 displays the boilerplate or boilerplate list stored in the terminal device to recommend the boilerplate corresponding to the dialogue input information input from the user. 100).

Meanwhile, the program instructions to be recorded may be those specially designed and constructed for the present invention, or may be known and available to those skilled in computer software. For example, the recording medium may be magnetic media such as hard disks, floppy disks and magnetic tapes, optical disks such as Compact Disk Read Only Memory (CD-ROM), digital video disks (DVD), Magnetic-Optical Media, such as floppy disks, and hardware devices specially configured to store and execute program instructions, such as ROM, random access memory (RAM), flash memory, and the like. do. Examples of program instructions may include high-level language code that can be executed by a computer using an interpreter as well as machine code such as produced by a compiler. Such hardware devices may be configured to operate as one or more software modules to perform the operations of the present invention, and vice versa.

Furthermore, a computer program (also known as a program, software, software application, script or code) mounted on an apparatus according to the invention and executing a method according to the invention comprises a compiled or interpreted language or a priori or procedural language. It can be written in any form of programming language, and can be deployed in any form, including stand-alone programs or modules, components, subroutines, or other units suitable for use in a computer environment. Computer programs do not necessarily correspond to files in the file system. A program may be in a single file provided to the requested program, in multiple interactive files (eg, a file that stores one or more modules, subprograms, or parts of code), or part of a file that holds other programs or data. (Eg, one or more scripts stored in a markup language document). The computer program may be deployed to run on a single computer or on multiple computers located at one site or distributed across multiple sites and interconnected by a communication network.

On the other hand, the embodiments of the present invention disclosed in the specification and drawings are merely presented specific examples for clarity and are not intended to limit the scope of the present invention. It is apparent to those skilled in the art that other modifications based on the technical idea of the present invention can be carried out in addition to the embodiments disclosed herein.

In addition, although the specification includes numerous specific implementation details, these should not be construed as limited to any invention or scope of the claims, but rather to features that may be specific to a particular embodiment of a particular invention. It should be understood as an explanation. Certain features that are described in this specification in the context of separate embodiments may be implemented in combination in a single embodiment. Conversely, various features that are described in the context of a single embodiment can also be implemented in multiple embodiments individually or in any suitable subcombination. Furthermore, while the features may operate in a particular combination and may be initially depicted as so claimed, one or more features from the claimed combination may in some cases be excluded from the combination, the claimed combination being a subcombination Or a combination of subcombinations.

Likewise, although the operations are depicted in the drawings in a specific order, it should not be understood that such operations must be performed in the specific order or sequential order shown in order to obtain desirable results or that all illustrated operations must be performed. Moreover, the separation of the various system components of the above-described embodiments should not be understood as requiring such separation in all embodiments, and the described program components and systems will generally be integrated together into a single software product or packaged into multiple software products. It should be understood that it can.

The present invention relates to a messenger service system and a messenger service method and apparatus using boilerplate in the system. When a situation in which a user cannot respond to a conversation occurs when a conversation is performed through a messenger, By extracting the AutoText and automatically sending the AutoText instant message including the extracted AutoText to the other party, it is possible to notify the other party of the user's situation without any special action of the user and to provide a messenger service that the user can use more conveniently. It has an effect.

The present invention also relates to a messenger service system and a messenger service method and apparatus using a boilerplate in the system, and extracts a boilerplate corresponding to dialogue input information input from a user from a previous conversation record when a conversation is performed through a messenger. By including the extracted boilerplate in an instant message instead of the conversation input information to the counterpart, the user does not need to input the conversation contents to be communicated to the counterpart, so that the conversation contents can be easily transmitted.

In addition, the present invention has industrial applicability because the present invention is not only sufficiently commercially available or commercially viable, but also practically clearly implemented.

Claims

A communication unit for communicating with a service device through a communication network for a messenger service; And

When executing a messenger service and performing a conversation by sending and receiving an instant message with at least one counterpart terminal device, if a situation in which the user cannot respond to the conversation occurs, extracts the preset boilerplate text corresponding to the user context and extracts the extracted boilerplate text. A control unit which controls to transmit the boilerplate instant message to the counterpart terminal device through the communication unit;

Terminal device comprising a.
The method of claim 1,

A storage unit for storing a user context list including preset user contexts and a boilerplate phrase corresponding to the preset user contexts;

Terminal device characterized in that it further comprises.
The method of claim 1, wherein the control unit,

The preset boilerplate corresponding to the user situation uses information previously received from the service device, or uses at least one of pre-stored user life pattern information according to the diary information created by the user and the location and movement information of the user. Terminal device.
The method of claim 3, wherein the control unit,

Automatically generate boilerplate text in text form using the user life pattern information, and generate boilerplate text by synthesizing the generated text boilerplate with one or more of emoticons, stickers, pictures, and voices corresponding to the user lifestyle pattern information. Terminal device characterized in that.
The method of claim 1, wherein the control unit,

Monitor one or more of the other functions currently running, whether an instant message has been sent for a response within a preset time, wireless signal strength, and whether or not you have an Internet connection to see if a situation occurs that prevents you from responding to the conversation. Terminal device characterized in that.
A communication unit for communicating with a service device through a communication network for a messenger service; And

When the IM service is executed and an instant message is exchanged with at least one counterpart terminal device, the word corresponding to the conversation input information input from the user in the previous conversation record is searched, and the one or more phrases including the searched word are searched for. A control unit configured to extract a multi-language instant message including the extracted multi-purpose boilerplate and transmit it to the counterpart terminal device through the communication unit;

Terminal device comprising a.
The method of claim 6,

The control unit

The terminal device, characterized in that the current user's situation is identified, and the preset boilerplate recommendation mode is executed according to the identified user's situation.
The method of claim 7, wherein the control unit,

If the current user's situation is in a call, the boilerplate word is executed in speech mode to extract the boilerplate text corresponding to the input information, and the extracted boilerplate text is displayed as a text in one area of the conversation screen. Terminal device characterized in that for outputting the converted.
The method of claim 7, wherein the control unit,

If the current user's situation is not able to input the dialogue content in text, the boilerplate recommendation mode is executed in the speech mode to receive input information by voice, extract the boilerplate text corresponding to the input voice information, and extract the extracted boilerplate text. And converting the extracted boilerplate text into a voice while displaying the text in one area of a chat screen.
The method of claim 7, wherein the control unit,

If the situation of the current user allows you to enter the transcript as text,

When the user inputs the conversation content through the current text, the boilerplate recommendation mode is executed in the text mode to extract the boilerplate text in the text form corresponding to the dialogue input information, and the extracted text form the boilerplate in one region of the conversation screen. Terminal device characterized in that displayed on.
The method of claim 6, wherein the control unit,

When the user requests or the user selects one or more of an image, a sticker, and a video as input information, the boilerplate recommendation mode is executed in a sticker mode to extract a boilerplate form corresponding to the dialogue input information, and extract the extracted boilerplate. Terminal device characterized in that displayed on one area of the chat screen.
The method of claim 11, wherein the control unit,

When the sticker mode is executed, one or more stickers corresponding to the conversation input information may be extracted from one or more of a sticker stored in the previous conversation record, a sticker provided by the service device, and a sticker created by the user, and the extracted one or more stickers may be extracted. A terminal device, comprising: generating a list of boilerplate text including a list of boilerplate text and displaying the generated boilerplate text on a region of a chat screen;
The method of claim 6, wherein the control unit,

Generating a list of the extracted boilerplate text, displaying the generated boilerplate text in a region of a dialog screen, and transmitting an autotext phrase instant message including a boilerplate selected by the user from the displayed boilerplate list to the counterpart terminal device; Terminal device characterized in that.
The method of claim 6, wherein the control unit

Extracts frequently used words from a preset stored conversation history, generates one or more phrases including the extracted words as AutoText, presets the generated AutoText as AutoText to be used in the conversation, and inputs the entered conversation And extracting one or more preset boilerplate words corresponding to input information.
A communication unit performing communication for a messenger service by interworking with two or more terminal devices through a communication network; And

When it is determined that a situation in which one terminal device cannot respond to a conversation occurs while two or more terminal devices are connected through the messenger service, a predetermined boilerplate phrase corresponding to the situation of the corresponding terminal device is extracted and extracted. A messenger service providing unit configured to transmit a boilerplate instant message including the boilerplate to at least one counterpart terminal device having a conversation with the terminal device;

Service device comprising a.
The method of claim 15, wherein the messenger service providing unit,

When receiving the boilerplate service request message from the terminal device, the user context is checked using the information on the user context included in the received boilerplate service request message, and the pre-registered boilerplate is extracted according to the identified user context. Characterized by a service device.
The method of claim 15, wherein the messenger service providing unit,

When the instant message received from the at least one counterpart terminal device is not delivered to the terminal device, the user situation is determined using at least one of internet access address information and wireless signal strength of the terminal device. Service device.
The method of claim 15, wherein the messenger service providing unit,

If a response instant message is not received from the terminal device for a predetermined time after the instant message received from the at least one counterpart terminal device is delivered to the terminal device, a situation occurs in which the terminal device cannot respond to a conversation. Service device, characterized in that the determination.
The method of claim 15, wherein the messenger service providing unit,

When extracting a preset boilerplate word corresponding to the situation of the terminal device, the user lifestyle pattern information of the terminal device is collected, and the previously stored boilerplate phrase is extracted according to the generated user situation using the collected user lifestyle pattern information. Characterized by a service device.
A communication unit performing communication for a messenger service by interworking with two or more terminal devices through a communication network; And

In a state in which two or more terminal devices are connected through the messenger service, conversation input information included in an instant message transmitted and received between the terminal devices is stored as a conversation record, and then the word is extracted from the conversation record based on a predetermined criterion. A messenger service provider configured to generate and store one or more phrases including a word as boilerplate and provide one or more prestored boilerplate phrases corresponding to conversation input information input from any one terminal device to the terminal device;

Service device comprising a.
The method of claim 20, wherein the messenger service providing unit,

And generate a boilerplate list including at least one boilerplate mapped to the detected word and provide the generated boilerplate list to the terminal device periodically or on request.
When executing a messenger service and performing a conversation by transmitting or receiving a message with at least one counterpart terminal device, if a situation in which the user cannot respond to the conversation occurs, extracts a preset boilerplate word corresponding to the user context, and includes the extracted boilerplate text. A terminal device for transmitting an instant message to the counterpart terminal device; And

A service device providing the messenger service and transmitting the boilerplate instant message transmitted from the terminal device to the counterpart terminal device;

Messenger service system comprising a.
When executing a message by executing a messenger service and transmitting / receiving a message with at least one counterpart terminal device, searching for words corresponding to conversation input information input from a user in a previous conversation record, and extracting one or more phrases containing the searched words as boilerplate words. And a terminal device for transmitting the boilerplate instant message including the extracted boilerplate to the counterpart terminal device; And

A service device providing the messenger service and transmitting the boilerplate instant message transmitted from the terminal device to the counterpart terminal device;

Messenger service system comprising a.
Determining whether a situation in which the user cannot respond to the conversation occurs when executing a message by transmitting and receiving a message with at least one counterpart terminal device by executing a messenger service;

If a situation in which the user cannot respond to the conversation as a result of the determination occurs, extracting a preset boilerplate phrase corresponding to the user situation; And

Transmitting an AutoText instant message including the extracted AutoText to the counterpart terminal device;

Messenger service method using a boilerplate in the terminal device comprising a.
Determining whether a situation occurs in which one terminal device cannot respond to a conversation while two or more terminal devices are connected through a messenger service;

If it is determined that a situation in which a response cannot be made to a conversation occurs, extracting a preset boilerplate phrase corresponding to the situation in the terminal device; And

Transmitting an boilerplate instant message including the extracted boilerplate to at least one counterpart terminal device having a conversation with the terminal device;

Messenger service method using a boilerplate in the service device comprising a.
Searching for words corresponding to conversation input information input from a user in a previous conversation record when the conversation is performed by transmitting and receiving a message with at least one counterpart terminal device by executing a messenger service;

Extracting one or more phrases containing the retrieved word as one or more boilerplate; And

Transmitting an AutoText phrase instant message including the extracted AutoText phrase to the counterpart terminal device;

Messenger service method using a boilerplate in the terminal device comprising a.
Storing conversation input information included in an instant message transmitted and received between the terminal devices as a conversation record while two or more terminal devices are connected through a messenger service;

Extracting a word based on a predetermined reference from the conversation record and generating and storing one or more phrases including the extracted word as boilerplate words; and

Transmitting one or more prestored boilerplate phrases corresponding to the conversation input information input from the one terminal device to the terminal device;

Messenger service method using a boilerplate in the service device comprising a.
A computer-readable recording medium having recorded thereon a program for executing a messenger service method using the boilerplate according to any one of claims 22 to 27.