WO2012151841A1

WO2012151841A1 - Message interaction method and system

Info

Publication number: WO2012151841A1
Application number: PCT/CN2011/080403
Authority: WO
Inventors: 尚国强; 卢艳; 陈军; 姚立哲
Original assignee: 中兴通讯股份有限公司
Priority date: 2011-05-11
Filing date: 2011-09-30
Publication date: 2012-11-15
Also published as: CN102780643A

Abstract

Disclosed are a message interaction method and system, a terminal and a server. The method includes: a first message client sending a message using first user identification information, with the message carrying second user identification information as reply address information; and a second message client receiving the message and taking the second user identification information as the receiver address information for replying this time in order to reply to the message when replying to the received message. The present invention can automatically reply with the information to the designated information sender side.

Description

Message interaction method and system

TECHNICAL FIELD The present invention relates to the field of communications, and more particularly to a message interaction method and system.

BACKGROUND In the existing communication system, whether it is wired communication or wireless communication, a calling display function is provided, which not only enables the called user to know who the calling user is, but also facilitates the called user to call back the calling user. . Similarly, SMS (Short Messaging Service), MMS (Multimedia Messaging Service), and Email (email) systems also have some basic ways to carry reply address information. However, the inventor of the present invention found that: the means for carrying the reply address information is relatively simple, such as only carrying the information of the calling number or the source of the message, and the receiving party can reply to the message or call back according to the reply address. Call, but did not consider the means to provide more reply addresses. For example, if the sender of the message has multiple user identifiers (the user identifier refers to the identifier that identifies the user's identity in a particular service system, such as the mobile phone number for sending and receiving short messages and the email address of the email service, etc.), the sender uses a The user ID sends a message but wants the receiver to reply the message to another identifier. For example, multiple terminals of the user use the same identifier to access the service, but the sender wants the receiver to reply only to one terminal. Based on this type of demand, there is currently no solution.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a message interaction method and system that overcomes the deficiencies that cannot be automatically returned to the designated side of the information sender. In order to solve the above problem, the present invention provides a message interaction method, the method includes: the first message client sends a message by using the first user identifier information, where the message carries the second user identifier information as the reply address information; as well as The second message client receives the message, and when replying to the received message, the second user identification information is used as the recipient address information of the reply to reply the message. In the method of the present invention,

The second user identifier information includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave identifier is used by the user to be different from the The identity information of the other message client of the first message client. In the method of the present invention, the step of using the second user identification information as the recipient address information reply message of the reply includes: using the primary identifier and the secondary identifier as the recipient address of the reply, and replying The message carries the primary identity and the secondary identity. The method of the present invention further includes: when the server that implements the message interaction receives the message replied by the second message client, according to the primary identifier and the slave identifier carried in the reply message, Only the reply message is forwarded to the message client corresponding to the slave identifier. The method of the present invention further includes: the server for implementing the message interaction, when receiving the message replied by the second message client, according to the primary identifier and the slave carried in the reply message And sending, by the message client corresponding to the identifier, the receiving of the message; and sending the reply message to the message when receiving the message obtaining request sent by the message client corresponding to the identifier From the identity of the corresponding message client.

In order to solve the above problem, the present invention further provides a message interaction system, the system includes: a first message client, configured to: send a message by using the first user identifier information, where the message carries the reply address information a second user identification information; and a second message client, configured to: receive the message, for the received message When the reply is made, the second user identification information is used as the recipient address information of the reply to reply the message. In the system of the present invention, the second user identification information carried in the message sent by the first message client includes a primary identifier and a secondary identifier, where the primary identifier is a user using the first message client Identification information, the identifier is identification information of another message client different from the first message client used by the user. In the system of the present invention,

The second message client is configured to reply the message by using the second user identification information as the recipient address information of the reply in the following manner: the second message client uses the primary identifier and the secondary identifier as The recipient address of the reply, the message in the reply carries the primary identity and the secondary identity. The system of the present invention further includes: a server for implementing the message interaction, configured to: when receiving the message replied by the second message client, according to the main message carried in the reply message The identifier and the slave identifier are forwarded only to the message client corresponding to the slave identifier; or the server for implementing the message interaction is configured to: receive the second message client And receiving, according to the primary identifier and the secondary identifier carried in the message that is replied, the message that is sent from the message client corresponding to the identifier, and receiving the message When the message obtaining request is sent from the message client corresponding to the identifier, the message of the reply is sent to the message client corresponding to the slave identifier.

In order to solve the above problem, the present invention further provides a terminal, where the terminal includes: a message receiving module, configured to: receive a message sent by the message sending terminal by using the first user identification information, where the message carries Replying to the second user identification information of the address information; The message sending module is configured to: when replying to the received message, use the second user identification information as a reply address information of the reply address information of the reply. In the terminal of the present invention,

The second user identification information includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave identifier is used by the user to be different from the first identifier. The identity information of another message client of a message client. In the terminal of the present invention, the message sending module is configured to reply the message by using the second user identification information as the recipient address information of the current reply in the following manner: the message sending module sets the primary identifier and the secondary identifier As the recipient address of the reply, the primary identifier and the secondary identifier are carried in the reply message.

In order to solve the above problem, the present invention further provides a server for implementing the message interaction, the server includes: a message receiving module, configured to: receive a message sent by the message sending terminal by using the first user identifier information, where The message carries the second user identification information as the reply address information; and the message that the receiving message receiving terminal responds to the received message after receiving the message sent by the message sending terminal, where the reply message And the second user identification information is used as the recipient address information of the current reply; and the message sending module is configured to: send the message sent by the message sending terminal to the message receiving terminal. In the server of the present invention,

The second user identification information includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave identifier is used by the user to be different from the first identifier. The identity information of another message client of a message client. In the server of the present invention, The message sending module is further configured to: when receiving the reply message, forward the message of the reply to the slave identifier according to the primary identifier and the slave identifier carried in the reply message The message sending module is further configured to: notify the slave identifier according to the primary identifier and the slave identifier carried in the reply message when receiving the message replied by the message receiving terminal Receiving, by the corresponding terminal, the message of the reply; and receiving the message sent by the terminal corresponding to the slave identifier

Compared with the prior art, the present invention can reply to messages and the like according to the sender's wishes, and can be generally applied in the field of communication.

1 is a flow chart of a message interaction method according to an embodiment of the present invention; FIG. 2 is a schematic flowchart of a message interaction method in an application example 1 of the present invention; and FIG. 3 is a schematic flowchart of a message interaction method in application example 2 of the present invention.

The embodiments of the present invention will be described in detail below with reference to the accompanying drawings. It should be noted that, in the case of no conflict, the features in the embodiments and the embodiments in the present application may be arbitrarily combined with each other. It should be noted that the user identification information in this document refers to: In a certain service system, the address information used to uniquely distinguish the user, such as PUI (Public User Identity) or Email address (ie, Email in a broad sense) Address, which refers to the information conforming to the RFC822 standard) or the address in a broad sense such as the mobile terminal number. A message interaction method, as shown in FIG. 1 , includes: Step 10: A sender having multiple user identifiers uses one of the user identifiers to pass the first cancellation The message client sends a message to the second message client, where the reply address information carried in the message is the second user identifier of the sender; wherein, when the message is in MIME (Multipurpose Internet Mail Extensions), the multipurpose Internet Mail Extensions When format encoding, the reply address information specified by the sender can be carried in the Reply-to field. Step 20: The second message client receives the message; when replying to the received message, the specified reply address information (ie, the second user identifier) is used as the recipient address of the reply to reply the message. In addition, the reply address information specified by the sender may include a primary identifier and a secondary identifier, where the primary identifier is the identifier information of the sender user, and the slave identifier is different from the terminal where the first message client is located (specifically, resides and runs) Identification information of another terminal of the client on the terminal. Correspondingly, when the server for implementing the message interaction receives the message that the receiver responds to the received message, according to the primary identifier and the secondary identifier in the recipient address carried by the message, only the message is forwarded to the message. The slave message client (which may be located on a different terminal than the terminal that sends the message) is received by the client using the slave identity message; or, the message client using the slave identity is notified to receive the message. And after receiving the message obtaining request sent by the message client using the slave identity, the message is sent to the message client using the slave identity. In this way, when multiple terminals of the user use the same identifier to access the service, the sender can set the receiver to return only the message to one of the designated terminals, but the other terminal does not receive the reply message. It ensures that the reply message is received according to the sender's wishes, which improves the user experience. Correspondingly, in this embodiment, a message interaction system includes: a first message client, configured to: send a message by using the first user identifier information, where the message carries a second user identifier that is the reply address information. a second message client, configured to: receive the message; and, when replying to the received message, replying the second user identification information as a recipient address information of the reply . More preferably, The second user identifier information carried in the message sent by the first message client includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave Identifying identification information of another message client used by the user that is different from the first message client. Preferably, the second message client is configured to reply the message by using the second user identification information as the recipient address information of the reply in the following manner: the second message client is in the reply message. The primary identity and the secondary identity are carried as the recipient address of the reply. Preferably, the system further includes: a server for implementing the message interaction, configured to: when receiving the message replied by the second message client, according to the message carried in the reply message The master identifier and the slave identifier forward only the reply message to the message client corresponding to the slave identifier; and/or the server for implementing the message interaction is set to: receive the first When the message replied by the message client is sent to the message client corresponding to the identifier to receive the message according to the primary identifier and the slave identifier carried in the message, and receiving And sending the reply message to the message client corresponding to the slave identifier when the message requesting request is sent from the message client corresponding to the identifier. The embodiment further provides a terminal, where the terminal includes: a message sending module, configured to: send a message by using the first user identifier information, where the message carries the second user identifier information as the reply address information, When the terminal that receives the message replies to the received message, the second user identification information is used as the recipient address information reply message of the reply. In this embodiment, the second user identifier information includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave identifier is used by the user. An identification information that is different from another message client of the first message client. The embodiment further provides a terminal, where the terminal includes: a message receiving module, configured to: receive a message sent by the message sending terminal by using the first user identifier information, where the message carries the reply address information And a message sending module, configured to: when replying to the received message, use the second user identification information as the recipient address information reply message of the reply. In this embodiment, the second user identifier information includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave identifier is used by the user. An identification information that is different from another message client of the first message client. The message sending module is configured to: use the second user identification information as the recipient address information reply message of the current reply in the following manner: the message sending module uses the primary identifier and the secondary identifier as the receipt of the reply The party address carries the primary identifier and the secondary identifier in the reply message. The embodiment further provides a server for implementing the message interaction, the server includes: a message receiving module, configured to: receive a message sent by the message sending terminal by using the first user identifier information, where the message is Carrying the second user identification information as the reply address information; and receiving the message that the message receiving terminal replies to the received message after receiving the message sent by the message sending terminal, where the reply message will be the first The second user identification information is used as the recipient address information of the reply; and the message sending module is configured to: send the message sent by the message sending terminal to the message receiving terminal. In this embodiment, the second user identifier information includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave identifier is used by the user. An identification information that is different from another message client of the first message client. In this embodiment, the message sending module is further configured to: when receiving the reply message, forward the message to the reply according to the primary identifier and the slave identifier carried in the reply message The message client corresponding to the identifier; or the message sending module is further configured to: when receiving the message replied by the message receiving terminal, according to the primary identifier and the slave identifier carried in the reply message, Notifying the receiving the message of the reply from the terminal corresponding to the identifier; and sending the reply message to the terminal corresponding to the slave identifier when receiving the message obtaining request sent by the terminal corresponding to the identifier.

Taking the voice mail service as an example, the following solutions are described below using two application examples. Application Example 1 In this example, the specified reply address information is other identification information of the same user. As shown in FIG. 1, user A is a message sender, user B is a message receiver, and user A has two pieces of identification information, namely ID1 (identity 1) and ID2 (identity 2). The entire message interaction process is as follows: Step 1: User A uses ID1 to edit a multimedia message through the sender client, sets the reply address of the message to ID2, and then sends the message, carrying the parameter ID2 through the Reply-to field. Here, ID1 or ID2 is an identifier that the message service system assigns to the user to distinguish the user in the system, and may be an email address format or a SIP (Session Initiation Protocol) URL (Universal Resource Locator) format. For example, ID1 and ID2 are: bob l@test. domain and bob2@test. domain„ User A sends the message via bobl@test.domain, but expects the receiver to reply the message to bob2@test. domain. Step 2: Server Receiving the above multimedia message, directly forwarding to the corresponding receiver or notifying the corresponding receiver to obtain the message, the message is finally received by the receiver message client; Step 3: After receiving the message, the receiver can extract the reply address, Determine to the sender The address to reply to, such as replying to the message bob2 @test. domain.

Application Example 2 In this example, the specified reply address information is the same address information of the same user on another terminal. As shown in Figure 2, user A is the sender of the message, and user B is the receiver of the message. User A uses the same identifier to send and receive messages on the two terminals (ie, the message client Clientl and the message client Client2). The address here is an identifier assigned to the user by the message service system to distinguish the user in the system, and may be an email address format or a SIP URL format, for example: bob@test.domain. The entire message interaction process is as follows:

Step 1: User A logs in to the message server using the message client Clientl and the message client Client2, respectively, and sends the unique identifiers of the two message clients, namely Client-ID1 and Client-ID2, to the server. The server obtains the unique identifier of the two clients. Step 2: User A uses the message client Clientl to obtain the ID2 information of the client client Client2 from the server. Similarly, user A uses the message client Client2 to obtain the ID information of the message client Client1 from the server; Step 3: After user A edits a multimedia message through Clientl (such as MIME format), the reply address of the message is set to Client-ID2. And then sending the message, carrying the address information of user A, that is, bob@test.domain, and carrying the identifier Client-ID2 through the Reply-to field; Step 4: The server receives the above multimedia message and directly forwards it to the corresponding receiver or notification The corresponding receiver obtains the message, and the message is finally received by the receiver client. Step 5: After receiving the information, the receiver can use the address as the receiving address by extracting the reply addresses bob@test.domain and Client-ID2. Reply to the message; Step 6: After receiving the above reply message, the server will reply the message to the user application on Client2 according to the end-to-end routing mode, that is, only Client2 will receive the reply message, and Clientl will not receive the message. Reply message. One of ordinary skill in the art will appreciate that all or a portion of the above steps may be performed by a program to instruct the associated hardware, such as a read only memory, a magnetic disk, or an optical disk. Alternatively, all or part of the steps of the above embodiments may also be implemented using one or more integrated circuits. Correspondingly, each module/unit in the foregoing embodiment may be implemented in the form of hardware, or may be implemented in the form of a software function module. The invention is not limited to any specific form of combination of hardware and software. The above is only the preferred embodiment of the present invention and is not intended to limit the scope of the present invention. In view of the present invention, various other modifications, equivalents, improvements, etc., should be made without departing from the spirit and scope of the invention. It is included in the scope of protection of the present invention.

Industrial Applicability The present invention can automatically return information to the designated side of the information sender, and can reply to the message or the like according to the sender's wishes. The invention can be widely applied in the field of communication.

Claims

Claim

A message interaction method, the method includes: the first message client sends a message by using the first user identifier information, where the message carries the second user identifier information as the reply address information; and the second message client receives The message, when replying to the received message, returns the second user identification information as the recipient address information of the reply.

2. The method of claim 1 wherein:

The second user identifier information includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave identifier is used by the user to be different from the The identity information of the other message client of the first message client.

3. The method according to claim 2, wherein: the step of using the second user identification information as the recipient address information reply message of the reply comprises: receiving the primary identifier and the secondary identifier as the receipt of the reply The square address, and the primary identifier and the secondary identifier are carried in the reply message.

The method according to claim 2 or 3, the method further comprising: when the server for implementing the message interaction receives the message replied by the second message client, according to the reply message Carrying the primary identifier and the secondary identifier, and forwarding only the reply message to the message client corresponding to the secondary identifier.

The method according to claim 2 or 3, the method further comprising: the server for implementing the message interaction, when receiving the message replied by the second message client, according to the reply Receiving, by the message client that is carried in the message, the message identifier and the slave identifier, and the message client corresponding to the identifier, and receiving the message; And when the message obtaining request sent by the message client corresponding to the identifier is received, the reply message is sent to the message client corresponding to the slave identifier.

A message interaction system, the system comprising: a first message client, configured to: send a message by using the first user identification information, where the message carries second user identification information as reply address information; The second message client is configured to: receive the message, and when replying to the received message, reply the message with the second user identification information as the recipient address information of the reply.

The system of claim 6, wherein: the second user identification information carried in the message sent by the first message client includes a primary identifier and a secondary identifier, where the primary identifier is a usage identifier The identification information of the user of the first message client, the slave identifier is identification information of another message client different from the first message client used by the user.

8. The system according to claim 7, wherein: the second message client is configured to reply the message by using the second user identification information as the recipient address information of the reply in the following manner: The second message client uses the primary identifier and the secondary identifier as the recipient address of the reply, and carries the primary identifier and the secondary identifier in the reply message.

The system of claim 7 or 8, the system further comprising: a server for implementing the message interaction, configured to: when receiving the message replied by the second message client, And sending, according to the primary identifier and the secondary identifier carried in the reply message, only the reply message to the message client corresponding to the slave identifier; or the server used to implement the message interaction The method is configured to: when receiving the message replied by the second message client, according to the primary identifier and the secondary identifier carried in the message that is replied to, Notifying the message that the reply is received by the message client corresponding to the identifier; and sending the reply message to the slave identifier when receiving the message acquisition request sent by the message client corresponding to the identifier Corresponding message client.

A terminal, the terminal includes: a message receiving module, configured to: receive a message sent by the message sending terminal by using the first user identifier information, where the message carries a second user identifier as the reply address information And a message sending module, configured to: when replying to the received message, use the second user identification information as the recipient address information reply message of the reply.

The terminal according to claim 10, wherein: the second user identification information includes a primary identifier and a secondary identifier, wherein the primary identifier is identifier information of a user using the first message client, and the slave Identifying identification information of another message client used by the user that is different from the first message client.

The terminal according to claim 10, wherein: the message sending module is configured to reply the message to the recipient address information of the reply as the second user identification information in the following manner: the message sending module The primary identifier and the secondary identifier are the recipient addresses of the reply, and the primary identifier and the secondary identifier are carried in the reply message.

A server for implementing the message interaction, the server comprising: a message receiving module, configured to: receive a message sent by the message sending terminal by using the first user identification information, where the message carries a reply a second user identification information of the address information; and a message that the receiving message receiving terminal replies to the received message after receiving the message sent by the message sending terminal, where the reply message is the second user identification information As the recipient address information of the reply; and a message sending module, the method is configured to: send the message sent by the message sending terminal to the message receiving terminal.

14. The server of claim 13 wherein:

The second user identification information includes a primary identifier and a secondary identifier, where the primary identifier is identifier information of a user using the first message client, and the slave identifier is used by the user to be different from the first identifier. The identity information of another message client of a message client.

The server according to claim 13, wherein: the message sending module is further configured to: when receiving the reply message, according to the primary identifier and the slave identifier carried in the reply message, Forwarding the replied message to the message client corresponding to the identities; or the message sending module is further configured to: when receiving the message replied by the message receiving terminal, according to the message carried in the replies message And receiving, by the master identifier, the message that the reply is received by the terminal corresponding to the identifier; and sending the reply message to the message obtaining request sent by the terminal corresponding to the identifier The slave identifies the corresponding terminal.