WO2012075055A3 - System and method for obtaining competitive pricing for vehicle services - Google Patents

System and method for obtaining competitive pricing for vehicle services Download PDF

Info

Publication number
WO2012075055A3
WO2012075055A3 PCT/US2011/062480 US2011062480W WO2012075055A3 WO 2012075055 A3 WO2012075055 A3 WO 2012075055A3 US 2011062480 W US2011062480 W US 2011062480W WO 2012075055 A3 WO2012075055 A3 WO 2012075055A3
Authority
WO
WIPO (PCT)
Prior art keywords
vehicle
operator
quotes
repair
automatically
Prior art date
Application number
PCT/US2011/062480
Other languages
French (fr)
Other versions
WO2012075055A2 (en
Inventor
Charles Michael Mcquade
Brett Brinton
Original Assignee
Zonar Systems, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US12/956,961 external-priority patent/US20120136802A1/en
Priority claimed from US13/157,184 external-priority patent/US10600096B2/en
Priority claimed from US13/157,203 external-priority patent/US20120136743A1/en
Application filed by Zonar Systems, Inc. filed Critical Zonar Systems, Inc.
Priority to EP11845242.4A priority Critical patent/EP2646969A4/en
Publication of WO2012075055A2 publication Critical patent/WO2012075055A2/en
Publication of WO2012075055A3 publication Critical patent/WO2012075055A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016—After-sales
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/08—Auctions
    • G06Q50/40—

Abstract

Vehicle performance data is collected from an input by an operator, a portable device used during an inspection, or at least one sensor. The performance data (or a request for quotes or a reverse auction by repair vendors transmitted by the operator) is conveyed in real-time to a remote computing device that monitors the data to determine if a mechanical fault has occurred in the vehicle, and also automatically responds to operator requests for service. In response, the remote computing device automatically requests repair quotes from vendors interested in repairing the vehicle and located within a predefined distance of a desired location. The operator of the vehicle is automatically informed of the mechanical fault and the repair quotes. In at least one embodiment, the repair quotes are generated using a reverse auction hosted by the monitoring service operating the remote computer or a third party.
PCT/US2011/062480 2010-11-30 2011-11-29 System and method for obtaining competitive pricing for vehicle services WO2012075055A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP11845242.4A EP2646969A4 (en) 2010-11-30 2011-11-29 System and method for obtaining competitive pricing for vehicle services

Applications Claiming Priority (6)

Application Number Priority Date Filing Date Title
US12/956,961 2010-11-30
US12/956,961 US20120136802A1 (en) 2010-11-30 2010-11-30 System and method for vehicle maintenance including remote diagnosis and reverse auction for identified repairs
US13/157,184 2011-06-09
US13/157,203 2011-06-09
US13/157,184 US10600096B2 (en) 2010-11-30 2011-06-09 System and method for obtaining competitive pricing for vehicle services
US13/157,203 US20120136743A1 (en) 2010-11-30 2011-06-09 System and method for obtaining competitive pricing for vehicle services

Publications (2)

Publication Number Publication Date
WO2012075055A2 WO2012075055A2 (en) 2012-06-07
WO2012075055A3 true WO2012075055A3 (en) 2012-10-04

Family

ID=46172513

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2011/062480 WO2012075055A2 (en) 2010-11-30 2011-11-29 System and method for obtaining competitive pricing for vehicle services

Country Status (2)

Country Link
EP (1) EP2646969A4 (en)
WO (1) WO2012075055A2 (en)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20140229213A1 (en) * 2011-09-20 2014-08-14 Jivi Pty Ltd Automated system and method for job estimating, scheduling and administration
US20130338873A1 (en) * 2012-06-15 2013-12-19 Harman International Industries, Inc. Vehicle service auction systems and methods
US9336244B2 (en) * 2013-08-09 2016-05-10 Snap-On Incorporated Methods and systems for generating baselines regarding vehicle service request data
WO2016179494A1 (en) * 2015-05-07 2016-11-10 Chalumeau Consulting Services, Llc Merchant-traveler messaging systems and methods
US20180082312A1 (en) * 2016-09-21 2018-03-22 Ford Global Technologies, Llc Feedback for Vehicle Dealership or Service Providers
US11615660B2 (en) 2020-11-17 2023-03-28 Caterpillar Inc. Identifying a failed turbocharger of a plurality of turbochargers

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080040129A1 (en) * 2006-08-08 2008-02-14 Capital One Financial Corporation Systems and methods for providing a vehicle service management service
US20090062978A1 (en) * 2007-08-29 2009-03-05 Benjamin Clair Picard Automotive Diagnostic and Estimate System and Method
KR20100023434A (en) * 2008-08-22 2010-03-04 엘지전자 주식회사 Telematics device and method for providing car error service thereof
US20100257104A1 (en) * 2008-08-14 2010-10-07 Reza Bundy Method and apparatus for repair procedure

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7877176B2 (en) * 2004-06-24 2011-01-25 General Motors Llc Method and system for remote telltale reset
US7239946B2 (en) 2004-10-25 2007-07-03 General Motors Corporation Vehicles fault diagnostic systems and methods
WO2007033311A2 (en) 2005-09-14 2007-03-22 Wobb R W Reverse auctioning system for automobile repair services
JP2007102336A (en) 2005-09-30 2007-04-19 Car Bid Japan:Kk System and method for automobile repair auction

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080040129A1 (en) * 2006-08-08 2008-02-14 Capital One Financial Corporation Systems and methods for providing a vehicle service management service
US20090062978A1 (en) * 2007-08-29 2009-03-05 Benjamin Clair Picard Automotive Diagnostic and Estimate System and Method
US20100257104A1 (en) * 2008-08-14 2010-10-07 Reza Bundy Method and apparatus for repair procedure
KR20100023434A (en) * 2008-08-22 2010-03-04 엘지전자 주식회사 Telematics device and method for providing car error service thereof

Also Published As

Publication number Publication date
WO2012075055A2 (en) 2012-06-07
EP2646969A2 (en) 2013-10-09
EP2646969A4 (en) 2014-06-11

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