WO2009018451A3 - Warranty entitlement of image-forming device consumable item - Google Patents

Warranty entitlement of image-forming device consumable item Download PDF

Info

Publication number
WO2009018451A3
WO2009018451A3 PCT/US2008/071779 US2008071779W WO2009018451A3 WO 2009018451 A3 WO2009018451 A3 WO 2009018451A3 US 2008071779 W US2008071779 W US 2008071779W WO 2009018451 A3 WO2009018451 A3 WO 2009018451A3
Authority
WO
WIPO (PCT)
Prior art keywords
consumable item
computer program
image
unique identifier
usage information
Prior art date
Application number
PCT/US2008/071779
Other languages
French (fr)
Other versions
WO2009018451A2 (en
Inventor
Stephen L Testardi
Original Assignee
Hewlett Packard Development Co
Stephen L Testardi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hewlett Packard Development Co, Stephen L Testardi filed Critical Hewlett Packard Development Co
Priority to EP08796961A priority Critical patent/EP2174191A4/en
Publication of WO2009018451A2 publication Critical patent/WO2009018451A2/en
Publication of WO2009018451A3 publication Critical patent/WO2009018451A3/en

Links

Classifications

    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G15/00—Apparatus for electrographic processes using a charge pattern
    • G03G15/55—Self-diagnostics; Malfunction or lifetime display
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G15/00—Apparatus for electrographic processes using a charge pattern
    • G03G15/06—Apparatus for electrographic processes using a charge pattern for developing
    • G03G15/08—Apparatus for electrographic processes using a charge pattern for developing using a solid developer, e.g. powder developer
    • G03G15/0822—Arrangements for preparing, mixing, supplying or dispensing developer
    • G03G15/0863—Arrangements for preparing, mixing, supplying or dispensing developer provided with identifying means or means for storing process- or use parameters, e.g. an electronic memory
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G15/00—Apparatus for electrographic processes using a charge pattern
    • G03G15/50—Machine control of apparatus for electrographic processes using a charge pattern, e.g. regulating differents parts of the machine, multimode copiers, microprocessor control
    • G03G15/5075—Remote control machines, e.g. by a host
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/012—Providing warranty services
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G15/00—Apparatus for electrographic processes using a charge pattern
    • G03G15/55—Self-diagnostics; Malfunction or lifetime display
    • G03G15/553—Monitoring or warning means for exhaustion or lifetime end of consumables, e.g. indication of insufficient copy sheet quantity for a job
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G2215/00—Apparatus for electrophotographic processes
    • G03G2215/06—Developing structures, details
    • G03G2215/066—Toner cartridge or other attachable and detachable container for supplying developer material to replace the used material
    • G03G2215/0695—Toner cartridge or other attachable and detachable container for supplying developer material to replace the used material using identification means or means for storing process or use parameters
    • G03G2215/0697—Toner cartridge or other attachable and detachable container for supplying developer material to replace the used material using identification means or means for storing process or use parameters being an electronically readable memory

Abstract

A first computer program generates a code encoding a date when the code was generated, an at least substantially unique identifier of a consumable item for an image-forming device, and usage information regarding the consumable item (108). The at least substantially unique identifier and the usage information are retrieved from a memory of the consumable item. Upon a user returning the consumable item for warranty purposes, a second computer program decodes the code to obtain the date, the at least substantially unique identifier, and the usage information (116). The second computer program determines whether to entitle the consumable item for warranty purposes based on the date, the at least substantially unique identifier, and the usage information (122). The second computer program outputs whether the consumable item should be entitled for warranty purposes (124).
PCT/US2008/071779 2007-07-31 2008-07-31 Warranty entitlement of image-forming device consumable item WO2009018451A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP08796961A EP2174191A4 (en) 2007-07-31 2008-07-31 Warranty entitlement of image-forming device consumable item

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/831,811 2007-07-31
US11/831,811 US10295946B2 (en) 2007-07-31 2007-07-31 Warranty entitlement of image-forming device consumable item

Publications (2)

Publication Number Publication Date
WO2009018451A2 WO2009018451A2 (en) 2009-02-05
WO2009018451A3 true WO2009018451A3 (en) 2009-04-02

Family

ID=40305276

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2008/071779 WO2009018451A2 (en) 2007-07-31 2008-07-31 Warranty entitlement of image-forming device consumable item

Country Status (3)

Country Link
US (1) US10295946B2 (en)
EP (1) EP2174191A4 (en)
WO (1) WO2009018451A2 (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8313032B2 (en) * 2009-11-17 2012-11-20 Symbol Technologies, Inc. Method and apparatus for time and date stamping of image files
US20130290360A1 (en) * 2012-04-30 2013-10-31 John Cunningham Consumable identifier
WO2017123227A1 (en) * 2016-01-14 2017-07-20 Hewlett Packard Enterprise Development Lp Warranty code generation
CN113138548B (en) * 2021-04-22 2022-11-01 珠海奔图电子有限公司 Image forming apparatus, consumable chip, consumable, and communication method

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6227643B1 (en) * 1997-05-20 2001-05-08 Encad, Inc. Intelligent printer components and printing system
US6535697B2 (en) * 1998-09-28 2003-03-18 OCé PRINTING SYSTEMS GMBH Printer or copier system having re-employable container for consumables and method for the employment of the container
US6661978B2 (en) * 2002-01-16 2003-12-09 Xerox Corporation Method and apparatus for automated job recovery
WO2006031724A2 (en) * 2004-09-14 2006-03-23 Lexmark International, Inc. A method and system for providing technical support relating to an imaging cartridge

Family Cites Families (20)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5930553A (en) * 1997-04-25 1999-07-27 Hewlett-Packard Company Image forming and office automation device consumable with memory
US5894596A (en) * 1996-08-16 1999-04-13 Ericsson Inc. Method and apparatus for establishing activation date for a cellular telephone
US6085172A (en) * 1996-10-02 2000-07-04 Nintendo Of America Inc. Method and apparatus for efficient handling of product return transactions
US6018719A (en) * 1996-10-02 2000-01-25 Nintendo Of America Inc. Electronic registration system for product transactions
US6940613B1 (en) * 1997-04-11 2005-09-06 Xerox Corporation System for managing replaceable modules in a digital printing apparatus
US6163693A (en) * 1997-12-16 2000-12-19 Ericsson, Inc. Automated warranty registration
US6208853B1 (en) * 1998-02-24 2001-03-27 Lucent Technologies Inc. Methods for registering a warranty for a wireless device
US6039430A (en) * 1998-06-05 2000-03-21 Hewlett-Packard Company Method and apparatus for storing and retrieving information on a replaceable printing component
US6965866B2 (en) * 2000-05-01 2005-11-15 Elliot Klein Product warranty registration system and method
US20030018578A1 (en) * 2000-02-03 2003-01-23 Schultz Roger Stephen Product registration using an electronically read serial number
JP3949381B2 (en) * 2001-01-15 2007-07-25 シャープ株式会社 Replacement part management method and replacement part manufacturing method, replacement part management apparatus, replacement part management network system, and computer-readable recording medium storing a program for executing the replacement part management method
US20020165725A1 (en) * 2001-05-03 2002-11-07 Heusinkveld Rigby Jacobs Providing automated warranty fulfillment functionality from a consumable
US7373307B2 (en) * 2001-10-15 2008-05-13 Dell Products L.P. Computer system warranty upgrade method
US7047565B2 (en) * 2001-10-31 2006-05-16 International Business Machines Corporation Method and system for capturing in-service date information
US20030215248A1 (en) * 2002-05-17 2003-11-20 Xerox Corporation Machine post-launch process optimization through customer replaceable unit memory programming
US20040181310A1 (en) * 2003-02-10 2004-09-16 Stashluk Edward J. Merchandise return system with value added returns processing (data communications)
US7101014B2 (en) * 2004-01-12 2006-09-05 Hewlett-Packard Development Company, L.P. Printer component
US7401052B2 (en) * 2004-05-05 2008-07-15 Eastman Kodak Company Method for validating warranty compliance and ink compatibility assurance
JP4650780B2 (en) * 2004-05-17 2011-03-16 富士ゼロックス株式会社 Image forming apparatus equipped with replacement unit, image forming system, and method of controlling image forming apparatus
JP4970781B2 (en) * 2005-02-03 2012-07-11 株式会社リコー Image forming apparatus and method of controlling image forming apparatus

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6227643B1 (en) * 1997-05-20 2001-05-08 Encad, Inc. Intelligent printer components and printing system
US6535697B2 (en) * 1998-09-28 2003-03-18 OCé PRINTING SYSTEMS GMBH Printer or copier system having re-employable container for consumables and method for the employment of the container
US6661978B2 (en) * 2002-01-16 2003-12-09 Xerox Corporation Method and apparatus for automated job recovery
WO2006031724A2 (en) * 2004-09-14 2006-03-23 Lexmark International, Inc. A method and system for providing technical support relating to an imaging cartridge

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP2174191A4 *

Also Published As

Publication number Publication date
EP2174191A4 (en) 2012-02-22
WO2009018451A2 (en) 2009-02-05
EP2174191A2 (en) 2010-04-14
US20090037199A1 (en) 2009-02-05
US10295946B2 (en) 2019-05-21

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