WO2008097311A1 - Reward points issuance and redemption using product coded wireless communication protocols - Google Patents
Reward points issuance and redemption using product coded wireless communication protocols Download PDFInfo
- Publication number
- WO2008097311A1 WO2008097311A1 PCT/US2007/061676 US2007061676W WO2008097311A1 WO 2008097311 A1 WO2008097311 A1 WO 2008097311A1 US 2007061676 W US2007061676 W US 2007061676W WO 2008097311 A1 WO2008097311 A1 WO 2008097311A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- reward
- customer
- reward points
- service
- product
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
Definitions
- the present invention relates, in general, to customer reward programs.
- the product or service of purchase transaction is electronic based and is triggered when the customer uses a loyalty card, credit card, debit card, or in the case of telephone or cellular phone loyalty programs, makes a call using his or her phone.
- a method and apparatus for operating a wireless reward points issuance, accumulation and redemption program at least part of which utilizes wireless communication of input product and service ID codes by a program customer.
- a method of operating a wireless data rewards issuance program includes the steps of establishing a central rewards processor controlling the input, authentication and management of reward codes associated with products and services corresponding to incremental accumulation of preset reward points on behalf of at least one reward points issuing entity, transmitting at least part of the input reward codes on a wireless communication gateway including wireless communication from a customer originating device, and verifying the customer ID and product/service ID in each message received by the processor and storing reward points associated with the product ID or service ID according to preset reward program rules in a customer account for one reward point issuing entity.
- a rewards program apparatus includes discrete product ID and service DD applied to each discrete product and service covered by a reward points program, a central rewards server adapted for receiving customer ID, product ID, and service ID through a communications gateway from a customer device, at least part of the communication gateway including a wireless communication, a business loyalty account server provided for at least one business entity participating in the reward program, an individual customer account of reward points established in at least one of the central rewards server and the business loyalty account server, the central rewards server accumulating individual customer reward points, and at least one of the central rewards server and the business loyalty account server comparing individual customer accumulated points with a reward threshold and allowing redemption of at least some of the reward points when an individual customer accumulated points exceeds a reward point threshold.
- Fig. 1 is a block diagram of a reward points issuance, accumulation management and redemption apparatus
- Fig. 2 is a detailed block diagram of the apparatus shown in Fig. 1;
- FIG. 3 is a more detailed block diagram of the apparatus shown in
- a central management system manages a communication link to mobile stations in a computer network and translates packets in the payloads of SMS, MMS or Internet messages containing specific content created by a mobile user located remote from a central rewards server 24 implemented as a feature of communication link, such as a wireless carrier network 22, which may be implemented as a Short-Message-Service-Center (SMSC) and Mobile-Multimedia-Service-Environment (MMSE) or an Internet network 12, manages concurrent mobile-originating transmissions representing mobile and/or wireless user inputs.
- SMS Short-Message-Service-Center
- MMSE Mobile-Multimedia-Service-Environment
- At least a portion of the carrier network 22 may include wireless communication.
- the central rewards server 24 addresses a host network server via HTTP, for example, that maintains a master set of customer data, product and service ID codes, etc.
- the server 24 receives mobile input information from the carrier network 22 or the Internet 12,
- Specific actions initiated by a mobile user 16, 18, 20 including product and service ID's or a wireless PC 21 are received at the central server 24.
- the server 24 interfacing the carrier network 22 or the Internet 12 and one or more business loyalty by account servers 10 operates on a scheduled peer session interval to authenticate users, determine the content of the event and handle submission of inputs.
- a mobile communication device or user interface typically a mobile wireless communication device, such as a cellular telephone 16, a PDA 18, or a computer 20, 21 as non-limiting examples only, communicates with the communication network 22.
- the communication link or network 22 may be any type of communication provider either wireless or not, such as, but not limited to, WiFi, Internet, direct cable connection, Ethernet, GSM 5 GPRS, UMTS, EDGE, Token ring etc.
- a network 22 may have as a subset, a Short Message Service Center (SMSC) adapted for short text messaging, an Internet protocol having displayable drop down menus allowing user input selections, or a multimedia service (MMS) providing audio and graphic data.
- SMSC Short Message Service Center
- MMS multimedia service
- each individual product or service event be provided with a unique TD or identifier.
- each individual beverage container in the six pack will carry a unique product identifier.
- Any suitable identification protocol can be employed, such as a 128 bit, alphanumeric character.
- the product identifier can be printed directly on the container or applied to the container by other suitable means, such as stick-on label, etc.
- Each individual product or service event may also include the SMS address for the customer to input the product or service ID. Alternately, the SMS address for the product or service ID input may be provided to the customer by separate means, such as in a separate SMS message, advertising, etc.
- SMS address which would typically include a large number of alphanumeric characters, may be provided in a short form, such as a four or five digit short form address, similar to the use of short Internet domain names for the full Internet address.
- An appropriate SMS address such as "1414" for example, is entered by the user through the communication device 16, 18, 20, or 22 to identify the loyalty program service.
- Text messages formed of UNICODE or ASCII characters are then input by a user through the user interface 16, 18, or 20 to identify the product or service ID. For example, a text message of "AB 123" can be input by a user through the communication device 16, 18, 20, or 21.
- the AB 123 ID can identify a particular beverage product and container. In addition, the product or service ID may also be used to distinguish geographic areas, individual stores, etc. [0023] These signals are transmitted to the SMSC where the customer ID is validated. The location of the customer is transmitted from the SMSC to the server 24 by hard wire and/or wireless communication. The server 24 receives the data from the SMSC and communicates with the business loyalty account network servers 10. [0024] Individual customer ID, reward point totals, may be verified, accumulated and stored in the server 24 or, alternately, in each of the business loyalty account servers 10.
- Each server 10 may, when the reward total for an individual customer exceeds a predetermined threshold qualifying a customer for a reward, communicate the reward information through the server 24 to the customer via an SMS text message. Internet e-mail, etc.
- the customer can choose to redeem his or her reward points by selecting a particular reward as offered by the reward point issuing entity in return message or after reviewing an online catalog of various rewards which the customer can select based on the size of the reward total and other factors.
- the server 24 can also establish an independent reward point account for each of the plurality of servers 10.
- the reward point redemption can either be on a specific reward point issuing entity basis wherein the number of points accumulated by a customer for that one particular reward issuing entity enables the customer to collect a reward only from that one entity.
- the server 24 can implement a reward point sharing program wherein reward points accumulated for a particular customer at one issuing reward point entity can be transferred under reward program rules to a different reward point entity for redemption.
- the server 24 is also capable of sending a message through the SMSC to the customer thanking the customer for entering the data. This will confirm that the input has been implemented, At the same time, the message to the customer 16 can include other messages, such as an offer to buy additional products or services.
- Figs. 2 and 3 depict block diagrams of the major components of the apparatus.
- the server 24 includes a so-called m-Venue server 61 which communicates with the business network servers 10.
- Fig. 3 also depicts the transmission or communication of digital data signals from the customer interfaces or devices 16, 18, 20, and 21 through the signal carrier network 22 as described above in conjunction with Fig. 1, or through the Internet 12.
- the server 24, as described above, can receive input data from any source.
- the server 24 checks the signal for validity, processes it, stores it in a database, and forwards the data to the network server 10 in the aspect shown in Fig. 1.
Abstract
Description
Claims
Priority Applications (11)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CA002676727A CA2676727A1 (en) | 2007-02-06 | 2007-02-06 | Reward points issuance and redemption using product coded wireless communication protocols |
KR1020097017271A KR20100014806A (en) | 2007-02-06 | 2007-02-06 | Reward points issuance and redemption using product coded wireless communication protocols |
MX2009008375A MX2009008375A (en) | 2007-02-06 | 2007-02-06 | Reward points issuance and redemption using product coded wireless communication protocols. |
EP07756679A EP2109848A4 (en) | 2007-02-06 | 2007-02-06 | Reward points issuance and redemption using product coded wireless communication protocols |
RU2009133302/08A RU2458400C2 (en) | 2007-02-06 | 2007-02-06 | Issuing and returning bonus points using wireless communication protocols of encoded product |
BRPI0721227-5A BRPI0721227A2 (en) | 2007-02-06 | 2007-02-06 | issuing and redeeming reward points using product-coded wireless communication protocols |
CN200780050965A CN101681467A (en) | 2007-02-06 | 2007-02-06 | Reward points issuance and redemption using product coded wireless communication protocols |
JP2009548229A JP2010518482A (en) | 2007-02-06 | 2007-02-06 | Apparatus and method for reward point issuance, cumulative management, and redemption using a communication protocol for product encoded radio |
AU2007346699A AU2007346699A1 (en) | 2007-02-06 | 2007-02-06 | Apparatus and method for reward points issuance, accumulation management and redemption using product coded wireless, communication protocols |
PCT/US2007/061676 WO2008097311A1 (en) | 2007-02-06 | 2007-02-06 | Reward points issuance and redemption using product coded wireless communication protocols |
IL200221A IL200221A0 (en) | 2007-02-06 | 2009-08-03 | Reward points issuance and redemption using product coded wireless communication protocols |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
PCT/US2007/061676 WO2008097311A1 (en) | 2007-02-06 | 2007-02-06 | Reward points issuance and redemption using product coded wireless communication protocols |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2008097311A1 true WO2008097311A1 (en) | 2008-08-14 |
Family
ID=39681991
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2007/061676 WO2008097311A1 (en) | 2007-02-06 | 2007-02-06 | Reward points issuance and redemption using product coded wireless communication protocols |
Country Status (11)
Country | Link |
---|---|
EP (1) | EP2109848A4 (en) |
JP (1) | JP2010518482A (en) |
KR (1) | KR20100014806A (en) |
CN (1) | CN101681467A (en) |
AU (1) | AU2007346699A1 (en) |
BR (1) | BRPI0721227A2 (en) |
CA (1) | CA2676727A1 (en) |
IL (1) | IL200221A0 (en) |
MX (1) | MX2009008375A (en) |
RU (1) | RU2458400C2 (en) |
WO (1) | WO2008097311A1 (en) |
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20110161154A1 (en) * | 2009-12-31 | 2011-06-30 | Mclaughlin Michael | Electronic Management of Reward Credits |
CN102369548A (en) * | 2009-03-24 | 2012-03-07 | A·安屈莱特 | System for the registration, compensation, management and analysis of product or content customized purchase or selling |
WO2014058995A2 (en) * | 2012-10-10 | 2014-04-17 | Caland Philippe | Location based affinity program |
Families Citing this family (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2019190573A1 (en) * | 2018-03-26 | 2019-10-03 | Charles Chang | Method and system for integration of businesses' loyalty & incentive program rewards by digital currency-universal complimentary digital currency (ucdc) system |
Citations (4)
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US20020123359A1 (en) * | 2000-12-01 | 2002-09-05 | Multiscience System Pte Limited | Network for information transfer for mobile stations |
US20040176081A1 (en) * | 2001-06-15 | 2004-09-09 | Datasquirt Limited | Intelligent wireless messaging system |
US20050075889A1 (en) * | 2003-10-01 | 2005-04-07 | Gomes Dennis C. | Progressive customer reward program |
US20060258397A1 (en) * | 2005-05-10 | 2006-11-16 | Kaplan Mark M | Integrated mobile application server and communication gateway |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
RU2192049C1 (en) * | 2001-12-26 | 2002-10-27 | Гаврилов Сергей Анатольевич | Method for distributing publicity information messages |
JP4029928B2 (en) * | 2002-03-28 | 2008-01-09 | 日本アイ・ビー・エム株式会社 | Communication apparatus, device user registration method, and program |
RU2240596C2 (en) * | 2002-04-29 | 2004-11-20 | Изотов Александр Валерьевич | System for presenting data and server for storing and presenting data |
AU2006232913A1 (en) * | 2005-04-06 | 2006-10-12 | Shoptext, Inc. | Integrated mobile application server and communication gateway |
-
2007
- 2007-02-06 JP JP2009548229A patent/JP2010518482A/en active Pending
- 2007-02-06 RU RU2009133302/08A patent/RU2458400C2/en not_active IP Right Cessation
- 2007-02-06 EP EP07756679A patent/EP2109848A4/en not_active Withdrawn
- 2007-02-06 AU AU2007346699A patent/AU2007346699A1/en not_active Abandoned
- 2007-02-06 CN CN200780050965A patent/CN101681467A/en active Pending
- 2007-02-06 WO PCT/US2007/061676 patent/WO2008097311A1/en active Application Filing
- 2007-02-06 KR KR1020097017271A patent/KR20100014806A/en not_active Application Discontinuation
- 2007-02-06 CA CA002676727A patent/CA2676727A1/en not_active Abandoned
- 2007-02-06 MX MX2009008375A patent/MX2009008375A/en not_active Application Discontinuation
- 2007-02-06 BR BRPI0721227-5A patent/BRPI0721227A2/en not_active IP Right Cessation
-
2009
- 2009-08-03 IL IL200221A patent/IL200221A0/en unknown
Patent Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20020123359A1 (en) * | 2000-12-01 | 2002-09-05 | Multiscience System Pte Limited | Network for information transfer for mobile stations |
US20040176081A1 (en) * | 2001-06-15 | 2004-09-09 | Datasquirt Limited | Intelligent wireless messaging system |
US20050075889A1 (en) * | 2003-10-01 | 2005-04-07 | Gomes Dennis C. | Progressive customer reward program |
US20060258397A1 (en) * | 2005-05-10 | 2006-11-16 | Kaplan Mark M | Integrated mobile application server and communication gateway |
Non-Patent Citations (1)
Title |
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See also references of EP2109848A4 * |
Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN102369548A (en) * | 2009-03-24 | 2012-03-07 | A·安屈莱特 | System for the registration, compensation, management and analysis of product or content customized purchase or selling |
US20110161154A1 (en) * | 2009-12-31 | 2011-06-30 | Mclaughlin Michael | Electronic Management of Reward Credits |
WO2014058995A2 (en) * | 2012-10-10 | 2014-04-17 | Caland Philippe | Location based affinity program |
WO2014058995A3 (en) * | 2012-10-10 | 2014-06-19 | Caland Philippe | Location based affinity program |
Also Published As
Publication number | Publication date |
---|---|
BRPI0721227A2 (en) | 2013-01-01 |
RU2458400C2 (en) | 2012-08-10 |
CN101681467A (en) | 2010-03-24 |
EP2109848A4 (en) | 2012-03-21 |
AU2007346699A2 (en) | 2009-10-22 |
EP2109848A1 (en) | 2009-10-21 |
JP2010518482A (en) | 2010-05-27 |
KR20100014806A (en) | 2010-02-11 |
CA2676727A1 (en) | 2008-08-14 |
IL200221A0 (en) | 2010-04-29 |
MX2009008375A (en) | 2009-09-04 |
RU2009133302A (en) | 2011-03-20 |
AU2007346699A1 (en) | 2008-08-14 |
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