WO2007149352A3 - Customer loyalty system and method - Google Patents

Customer loyalty system and method Download PDF

Info

Publication number
WO2007149352A3
WO2007149352A3 PCT/US2007/014129 US2007014129W WO2007149352A3 WO 2007149352 A3 WO2007149352 A3 WO 2007149352A3 US 2007014129 W US2007014129 W US 2007014129W WO 2007149352 A3 WO2007149352 A3 WO 2007149352A3
Authority
WO
WIPO (PCT)
Prior art keywords
customer
information
proprietor
personal information
business
Prior art date
Application number
PCT/US2007/014129
Other languages
French (fr)
Other versions
WO2007149352A2 (en
Inventor
Thomas L Bridges
Anthony P Galluscio
Original Assignee
Thomas L Bridges
Anthony P Galluscio
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/454,270 external-priority patent/US20080010131A1/en
Priority claimed from US11/606,530 external-priority patent/US20080010151A1/en
Priority claimed from US11/653,169 external-priority patent/US20080010160A1/en
Application filed by Thomas L Bridges, Anthony P Galluscio filed Critical Thomas L Bridges
Publication of WO2007149352A2 publication Critical patent/WO2007149352A2/en
Publication of WO2007149352A3 publication Critical patent/WO2007149352A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce

Abstract

A method and apparatus for storing and communicating information between a customer and proprietor, enabling the proprietor to build a database of customer information and enabling the customer to build a database of information from businesses participating in the inventive system. The proprietor may analyze customer habits and communicate special offers or rewards to specific classes of customers. The customer utilizes a handheld personal information device to store personal information. The personal information unit transmits said personal information to, and may receive information from, an information exchange unit upon a customer's entry onto the proprietor's business premises. Customer personal information and shopping metrics are recorded in a relational database. The business proprietor establishes reward criteria specific to his business and utilizes the inventive system to analyze customer shopping habits, demographic information, and geographic information; and the system of the invention is furthermore used to reward customer loyalty.
PCT/US2007/014129 2006-06-16 2007-06-18 Customer loyalty system and method WO2007149352A2 (en)

Applications Claiming Priority (14)

Application Number Priority Date Filing Date Title
US11/454,270 2006-06-16
US11/454,270 US20080010131A1 (en) 2006-06-16 2006-06-16 Customer loyalty system and method
US11/606,530 2006-11-30
US11/606,530 US20080010151A1 (en) 2006-06-16 2006-11-30 Consumer loyalty system and method with centralized processing
US87219606P 2006-12-01 2006-12-01
US87210806P 2006-12-01 2006-12-01
US60/872,196 2006-12-01
US60/872,108 2006-12-01
US87626206P 2006-12-21 2006-12-21
US60/876,262 2006-12-21
US11/653,169 US20080010160A1 (en) 2006-06-16 2007-01-12 Point of sale specific interface
US11/653,169 2007-01-12
US92885307P 2007-05-11 2007-05-11
US30/928,853 2007-05-11

Publications (2)

Publication Number Publication Date
WO2007149352A2 WO2007149352A2 (en) 2007-12-27
WO2007149352A3 true WO2007149352A3 (en) 2008-07-24

Family

ID=38834024

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/014129 WO2007149352A2 (en) 2006-06-16 2007-06-18 Customer loyalty system and method

Country Status (1)

Country Link
WO (1) WO2007149352A2 (en)

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6129274A (en) * 1998-06-09 2000-10-10 Fujitsu Limited System and method for updating shopping transaction history using electronic personal digital shopping assistant
US20020174188A1 (en) * 2001-04-30 2002-11-21 Objectsoft, Inc. Method and apparatus for exchanging contact information

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6129274A (en) * 1998-06-09 2000-10-10 Fujitsu Limited System and method for updating shopping transaction history using electronic personal digital shopping assistant
US20020174188A1 (en) * 2001-04-30 2002-11-21 Objectsoft, Inc. Method and apparatus for exchanging contact information

Also Published As

Publication number Publication date
WO2007149352A2 (en) 2007-12-27

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