WO2007021632A3 - Screening of calls in a packet-based network - Google Patents

Screening of calls in a packet-based network Download PDF

Info

Publication number
WO2007021632A3
WO2007021632A3 PCT/US2006/030687 US2006030687W WO2007021632A3 WO 2007021632 A3 WO2007021632 A3 WO 2007021632A3 US 2006030687 W US2006030687 W US 2006030687W WO 2007021632 A3 WO2007021632 A3 WO 2007021632A3
Authority
WO
WIPO (PCT)
Prior art keywords
packet
receiver
based call
caller
rmms
Prior art date
Application number
PCT/US2006/030687
Other languages
French (fr)
Other versions
WO2007021632A2 (en
Inventor
Matthew J Webster
Bruce E Lavigne
Original Assignee
Hewlett Packard Development Co
Matthew J Webster
Bruce E Lavigne
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hewlett Packard Development Co, Matthew J Webster, Bruce E Lavigne filed Critical Hewlett Packard Development Co
Priority to EP06800866.3A priority Critical patent/EP1920586B1/en
Priority to CN2006800382194A priority patent/CN101288292B/en
Publication of WO2007021632A2 publication Critical patent/WO2007021632A2/en
Publication of WO2007021632A3 publication Critical patent/WO2007021632A3/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42042Notifying the called party of information on the calling party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/436Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/22Automatic class or number identification arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527Centralised call answering arrangements not requiring operator intervention

Abstract

In a remote management messenger system (RMMS) (308), a method for screening a packet-based call originated from a caller via a caller telecommunication device (CTD)(302) to a receiver telecommunication device (RTD) (340/310) via the RMMS(308). The method includes activating, if a receiver associated with the RTD(340/310) does not respond to the packet-based call within a predetermined time period, an answering-and-recording function (ARF)(308b/338b) associated with the RMMS(308) to enable the ARF(308b/338b) to receive and record packets pertaining to the packet-based call while permitting the receiver to continue to hear the caller. The method also includes, if the receiver responds to the packet-based call after the ARF(308b/338b) is activated, permitting the receiver to continue the packet-based call with the caller.
PCT/US2006/030687 2005-08-12 2006-08-07 Screening of calls in a packet-based network WO2007021632A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
EP06800866.3A EP1920586B1 (en) 2005-08-12 2006-08-07 Screening of calls in a packet-based network
CN2006800382194A CN101288292B (en) 2005-08-12 2006-08-07 Screening of calls in a packet-based network

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/203,362 US8000462B2 (en) 2005-08-12 2005-08-12 Screening of calls in a packet-based network
US11/203,362 2005-08-12

Publications (2)

Publication Number Publication Date
WO2007021632A2 WO2007021632A2 (en) 2007-02-22
WO2007021632A3 true WO2007021632A3 (en) 2007-06-14

Family

ID=37492296

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2006/030687 WO2007021632A2 (en) 2005-08-12 2006-08-07 Screening of calls in a packet-based network

Country Status (4)

Country Link
US (1) US8000462B2 (en)
EP (1) EP1920586B1 (en)
CN (1) CN101288292B (en)
WO (1) WO2007021632A2 (en)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9014175B2 (en) * 2006-12-29 2015-04-21 Intel Corporation Routing of voice internet protocol packets to a selected processor
CN102244700A (en) * 2011-07-25 2011-11-16 中兴通讯股份有限公司 Method and system for realizing synchronous-ringing group-calling in click-to-dial service
US10659605B1 (en) * 2019-04-26 2020-05-19 Mastercard International Incorporated Automatically unsubscribing from automated calls based on call audio patterns

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2353666A (en) * 1999-08-23 2001-02-28 Mitel Corp Call control system
US6496501B1 (en) * 1997-12-29 2002-12-17 At&T Corp. Method and apparatus for screening computer-telephony calls

Family Cites Families (16)

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Publication number Priority date Publication date Assignee Title
US4277649A (en) * 1980-01-18 1981-07-07 Bell Telephone Laboratories, Incorporated Method and apparatus for screening telephone calls
US5471519A (en) * 1993-02-26 1995-11-28 Bellsouth Corporation Communications monitoring and control system
US5533103A (en) * 1994-04-28 1996-07-02 Electronic Information Systems, Inc. Calling system and method
US5652789A (en) * 1994-09-30 1997-07-29 Wildfire Communications, Inc. Network based knowledgeable assistant
US5651054A (en) * 1995-04-13 1997-07-22 Active Voice Corporation Method and apparatus for monitoring a message in a voice mail system
US5809128A (en) * 1996-11-01 1998-09-15 Interactive Telecom Inc. Method and apparatus permitting notification and control of blocked incoming calls over a data network
US5867559A (en) * 1996-02-20 1999-02-02 Eis International, Inc. Real-time, on-line, call verification system
US5946386A (en) * 1996-03-11 1999-08-31 Xantel Corporation Call management system with call control from user workstation computers
US5781613A (en) * 1996-06-17 1998-07-14 Casio Phonemate, Inc. Telephone answering device and method for screening incoming telephone calls with blocked calling party identification information
US5999965A (en) * 1996-08-20 1999-12-07 Netspeak Corporation Automatic call distribution server for computer telephony communications
US5835573A (en) * 1996-11-21 1998-11-10 At&T Corp Method and system for call screening
US7003087B2 (en) * 2003-06-13 2006-02-21 America Online, Inc. Intelligent call screening system
US7260205B1 (en) * 2003-07-21 2007-08-21 Aol Llc Call waiting using external notification and presence detection
US7412050B2 (en) * 2003-10-01 2008-08-12 Aol Llc, A Delaware Limited Liability Company Conference calls via an intelligent call waiting interface
US7602895B2 (en) * 2003-10-01 2009-10-13 Aol Llc Dynamic call response system
US7295660B1 (en) * 2003-10-23 2007-11-13 Aol Llc Telemarketer screening

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6496501B1 (en) * 1997-12-29 2002-12-17 At&T Corp. Method and apparatus for screening computer-telephony calls
GB2353666A (en) * 1999-08-23 2001-02-28 Mitel Corp Call control system

Also Published As

Publication number Publication date
EP1920586B1 (en) 2014-04-09
US8000462B2 (en) 2011-08-16
EP1920586A2 (en) 2008-05-14
WO2007021632A2 (en) 2007-02-22
US20070041524A1 (en) 2007-02-22
CN101288292B (en) 2012-03-14
CN101288292A (en) 2008-10-15

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