WO2003094472A3 - Web site having a zone layout - Google Patents

Web site having a zone layout Download PDF

Info

Publication number
WO2003094472A3
WO2003094472A3 PCT/EP2003/004544 EP0304544W WO03094472A3 WO 2003094472 A3 WO2003094472 A3 WO 2003094472A3 EP 0304544 W EP0304544 W EP 0304544W WO 03094472 A3 WO03094472 A3 WO 03094472A3
Authority
WO
WIPO (PCT)
Prior art keywords
web site
zone layout
web page
layout
processing device
Prior art date
Application number
PCT/EP2003/004544
Other languages
French (fr)
Other versions
WO2003094472A2 (en
Inventor
Pierre-Alain Cotte
Original Assignee
Web De Ag
Pierre-Alain Cotte
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from EP02009777A external-priority patent/EP1359702A1/en
Priority claimed from EP02016138A external-priority patent/EP1383272A1/en
Priority claimed from US10/201,446 external-priority patent/US20040019629A1/en
Priority claimed from US10/354,303 external-priority patent/US20040148340A1/en
Priority claimed from US10/395,951 external-priority patent/US20040205196A1/en
Application filed by Web De Ag, Pierre-Alain Cotte filed Critical Web De Ag
Priority to AU2003232233A priority Critical patent/AU2003232233A1/en
Priority to EP03747443A priority patent/EP1504585A2/en
Publication of WO2003094472A2 publication Critical patent/WO2003094472A2/en
Publication of WO2003094472A3 publication Critical patent/WO2003094472A3/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/102Gateways
    • H04L65/1023Media gateways
    • H04L65/103Media gateways in the network
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/46Multiprogramming arrangements
    • G06F9/54Interprogram communication
    • G06F9/542Event management; Broadcasting; Multicasting; Notifications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/102Gateways
    • H04L65/1033Signalling gateways
    • H04L65/104Signalling gateways in the network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/102Gateways
    • H04L65/1043Gateway controllers, e.g. media gateway control protocol [MGCP] controllers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1069Session establishment or de-establishment
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1083In-session procedures
    • H04L65/1094Inter-user-equipment sessions transfer or sharing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40Support for services or applications
    • H04L65/401Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40Support for services or applications
    • H04L65/403Arrangements for multi-party communication, e.g. for conferences
    • H04L65/4038Arrangements for multi-party communication, e.g. for conferences with floor control
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/14Session management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/2866Architectures; Arrangements
    • H04L67/30Profiles
    • H04L67/306User profiles
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/55Push-based network services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/56Provisioning of proxy services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/56Provisioning of proxy services
    • H04L67/567Integrating service provisioning from a plurality of service providers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/38Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42136Administration or customisation of services
    • H04M3/42153Administration or customisation of services by subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4938Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/54Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/56Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/56Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H04M3/567Multimedia conference systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/0024Services and arrangements where telephone services are combined with data services
    • H04M7/003Click to dial services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/12Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/1225Details of core network interconnection arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/0016Arrangements providing connection between exchanges
    • H04Q3/0029Provisions for intelligent networking
    • H04Q3/0037Provisions for intelligent networking involving call modelling techniques, e.g. modifications to the basic call state model [BCSM]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/0016Arrangements providing connection between exchanges
    • H04Q3/0029Provisions for intelligent networking
    • H04Q3/0045Provisions for intelligent networking involving hybrid, i.e. a mixture of public and private, or multi-vendor systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00Network arrangements, protocols or services for addressing or naming
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/08Protocols for interworking; Protocol conversion
    • H04L69/085Protocols for interworking; Protocol conversion specially adapted for interworking of IP-based networks with other networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/18Multiprotocol handlers, e.g. single devices capable of handling multiple protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/36Memories
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/20Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2066Call type detection of indication, e.g. voice or fax, mobile of fixed, PSTN or IP
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/20Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2072Schedules, e.g. personal calendars
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/60Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
    • H04M2203/6054Biometric subscriber identification
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/22Automatic class or number identification arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42042Notifying the called party of information on the calling party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42085Called party identification service
    • H04M3/42093Notifying the calling party of information on the called or connected party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42348Location-based services which utilize the location information of a target
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42382Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931Directory assistance systems

Abstract

A web site for providing communications includes a web page corresponding to a specific entity and a processing device. A layout of the web page includes a plurality of zones. The processing device is configured to provide, upon an accessing of the web page, private communications between an end user unit and the specific entity.
PCT/EP2003/004544 2002-04-30 2003-04-30 Web site having a zone layout WO2003094472A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2003232233A AU2003232233A1 (en) 2002-04-30 2003-04-30 Web site having a zone layout
EP03747443A EP1504585A2 (en) 2002-04-30 2003-04-30 Web site having a zone layout

Applications Claiming Priority (10)

Application Number Priority Date Filing Date Title
EP02009777.0 2002-04-30
EP02009777A EP1359702A1 (en) 2002-04-30 2002-04-30 Communications environment comprising a telecommunications web site
EP02016138.6 2002-07-19
EP02016138A EP1383272A1 (en) 2002-07-19 2002-07-19 Communications environment comprising a telecommunications web site
US10/201,446 2002-07-23
US10/201,446 US20040019629A1 (en) 2002-07-23 2002-07-23 Communications environment
US10/354,303 US20040148340A1 (en) 2003-01-29 2003-01-29 Web site having a zone layout
US10/354,303 2003-01-29
US10/395,951 2003-03-24
US10/395,951 US20040205196A1 (en) 2003-03-24 2003-03-24 Signaling protocol

Publications (2)

Publication Number Publication Date
WO2003094472A2 WO2003094472A2 (en) 2003-11-13
WO2003094472A3 true WO2003094472A3 (en) 2004-04-01

Family

ID=29408089

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/EP2003/004544 WO2003094472A2 (en) 2002-04-30 2003-04-30 Web site having a zone layout

Country Status (3)

Country Link
EP (1) EP1504585A2 (en)
AU (1) AU2003232233A1 (en)
WO (1) WO2003094472A2 (en)

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5689641A (en) * 1993-10-01 1997-11-18 Vicor, Inc. Multimedia collaboration system arrangement for routing compressed AV signal through a participant site without decompressing the AV signal
WO2000057621A1 (en) * 1999-03-19 2000-09-28 Estara, Inc. Public web phone system
WO2000069140A1 (en) * 1999-05-10 2000-11-16 Telefonaktiebolaget Lm Ericsson (Publ) A distributed system to intelligently establish sessions between anonymous users over various networks
WO2001015423A1 (en) * 1999-08-24 2001-03-01 Gte Laboratories Incorporated Systems and methods for providing unified multimedia communication services
WO2001077859A2 (en) * 2000-04-06 2001-10-18 Siemens Aktiengesellschaft Method for producing an interface of a portal site, especially for transmitting data and for communication, whereby said interface can be personified
WO2001084859A2 (en) * 2000-05-04 2001-11-08 Telemaze, Inc. Telephone call control system for the public switched telephone network

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20010054064A1 (en) * 1997-07-02 2001-12-20 Pallipuram V. Kannan Method system and computer program product for providing customer service over the world-wide web

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5689641A (en) * 1993-10-01 1997-11-18 Vicor, Inc. Multimedia collaboration system arrangement for routing compressed AV signal through a participant site without decompressing the AV signal
WO2000057621A1 (en) * 1999-03-19 2000-09-28 Estara, Inc. Public web phone system
WO2000069140A1 (en) * 1999-05-10 2000-11-16 Telefonaktiebolaget Lm Ericsson (Publ) A distributed system to intelligently establish sessions between anonymous users over various networks
WO2001015423A1 (en) * 1999-08-24 2001-03-01 Gte Laboratories Incorporated Systems and methods for providing unified multimedia communication services
WO2001077859A2 (en) * 2000-04-06 2001-10-18 Siemens Aktiengesellschaft Method for producing an interface of a portal site, especially for transmitting data and for communication, whereby said interface can be personified
WO2001084859A2 (en) * 2000-05-04 2001-11-08 Telemaze, Inc. Telephone call control system for the public switched telephone network

Non-Patent Citations (4)

* Cited by examiner, † Cited by third party
Title
BROCKBANK R ET AL: "CLICK DIAL WEB-ENABLED CTI", BRITISH TELECOMMUNICATIONS ENGINEERING, LONDON, GB, vol. 18, no. 1, April 1999 (1999-04-01), pages 18 - 24, XP000829903, ISSN: 0262-401X *
COMMWEB: "Avaya UC Platform Ties Mobile Workers to the Office", INTERNET CITATION, 15 March 2002 (2002-03-15), XP002210056, Retrieved from the Internet <URL:http://www.commweb.com/article/COM20020315S0005> [retrieved on 20020816] *
DON PETERSON: "Goldman Sachs Communications Technology Retreat", GOLDMAN SACHS ANNUAL CONFERENCE, 4 March 2002 (2002-03-04), Santa Barbara, California, XP002210057 *
HYONG SOP SHIM ET AL: "An example of using presence and availability in an enterprise for spontaneous, multiparty, multimedia communications", INTERNET TELEPHONY WORKSHOP 2001, 3 April 2001 (2001-04-03), XP002252324, Retrieved from the Internet <URL:http://www.iptel.org/2001/pg/final_program/> [retrieved on 20030825] *

Also Published As

Publication number Publication date
WO2003094472A2 (en) 2003-11-13
AU2003232233A1 (en) 2003-11-17
EP1504585A2 (en) 2005-02-09

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