WO2002063898A8 - Presence and availability management system - Google Patents

Presence and availability management system

Info

Publication number
WO2002063898A8
WO2002063898A8 PCT/US2002/003481 US0203481W WO02063898A8 WO 2002063898 A8 WO2002063898 A8 WO 2002063898A8 US 0203481 W US0203481 W US 0203481W WO 02063898 A8 WO02063898 A8 WO 02063898A8
Authority
WO
WIPO (PCT)
Prior art keywords
individual
availability management
management system
communication network
availability
Prior art date
Application number
PCT/US2002/003481
Other languages
French (fr)
Other versions
WO2002063898A1 (en
Inventor
Athanassios Diacakis
Daniel Cohen
Original Assignee
Personity Inc
Athanassios Diacakis
Daniel Cohen
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Personity Inc, Athanassios Diacakis, Daniel Cohen filed Critical Personity Inc
Priority to EP02709373A priority Critical patent/EP1366631A4/en
Publication of WO2002063898A1 publication Critical patent/WO2002063898A1/en
Publication of WO2002063898A8 publication Critical patent/WO2002063898A8/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/50—Address allocation
    • H04L61/5038—Address allocation for local use, e.g. in LAN or USB networks, or in a controller area network [CAN]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/043—Real-time or near real-time messaging, e.g. instant messaging [IM] using or handling presence information
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/48—Message addressing, e.g. address format or anonymous messages, aliases
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/45—Network directories; Name-to-address mapping
    • H04L61/4505—Network directories; Name-to-address mapping using standardised directories; using standardised directory access protocols
    • H04L61/4511—Network directories; Name-to-address mapping using standardised directories; using standardised directory access protocols using domain name system [DNS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/52—Network services specially adapted for the location of the user terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/54—Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/40—Network security protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/214—Monitoring or handling of messages using selective forwarding
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]

Abstract

A presence and availability management server (12) and a method for communicating communication network availability information (fig.4)regarding an individual to at least one subscriber (22) of the individual's availability information. According to one embodiment, the server (12) includes a presence detection engine (18) for detecting whether the individual is present on at least one communication network. The server (12) also includes an availability management engine (20) in communication with the presence detection engine (18) for publishing to the subscriber (22) via a network whether the individual is available on the communication network.
PCT/US2002/003481 2001-02-05 2002-02-05 Presence and availability management system WO2002063898A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP02709373A EP1366631A4 (en) 2001-02-05 2002-02-05 Presence and availability management system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US26655901P 2001-02-05 2001-02-05
US60/266,559 2001-02-05

Publications (2)

Publication Number Publication Date
WO2002063898A1 WO2002063898A1 (en) 2002-08-15
WO2002063898A8 true WO2002063898A8 (en) 2002-11-14

Family

ID=23015076

Family Applications (4)

Application Number Title Priority Date Filing Date
PCT/US2002/003478 WO2002063832A1 (en) 2001-02-05 2002-02-05 A system and method for filtering unavailable devices in a presence and availability management system
PCT/US2002/003479 WO2002063486A1 (en) 2001-02-05 2002-02-05 A method and device for displaying contact information in a presence and availability management system
PCT/US2002/003480 WO2002063489A1 (en) 2001-02-05 2002-02-05 A method of sending a communication from a first terminal to a second terminal via a host
PCT/US2002/003481 WO2002063898A1 (en) 2001-02-05 2002-02-05 Presence and availability management system

Family Applications Before (3)

Application Number Title Priority Date Filing Date
PCT/US2002/003478 WO2002063832A1 (en) 2001-02-05 2002-02-05 A system and method for filtering unavailable devices in a presence and availability management system
PCT/US2002/003479 WO2002063486A1 (en) 2001-02-05 2002-02-05 A method and device for displaying contact information in a presence and availability management system
PCT/US2002/003480 WO2002063489A1 (en) 2001-02-05 2002-02-05 A method of sending a communication from a first terminal to a second terminal via a host

Country Status (3)

Country Link
US (5) US20020116461A1 (en)
EP (3) EP1366631A4 (en)
WO (4) WO2002063832A1 (en)

Families Citing this family (306)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7010110B2 (en) * 1999-03-31 2006-03-07 Walker Digital, Llc Method and apparatus for monitoring telephone status
US7624172B1 (en) 2000-03-17 2009-11-24 Aol Llc State change alerts mechanism
US9246975B2 (en) 2000-03-17 2016-01-26 Facebook, Inc. State change alerts mechanism
US7979802B1 (en) 2000-05-04 2011-07-12 Aol Inc. Providing supplemental contact information corresponding to a referenced individual
US8132110B1 (en) * 2000-05-04 2012-03-06 Aol Inc. Intelligently enabled menu choices based on online presence state in address book
US9100221B2 (en) 2000-05-04 2015-08-04 Facebook, Inc. Systems for messaging senders and recipients of an electronic message
US8001190B2 (en) 2001-06-25 2011-08-16 Aol Inc. Email integrated instant messaging
WO2002063832A1 (en) * 2001-02-05 2002-08-15 Personity, Inc. A system and method for filtering unavailable devices in a presence and availability management system
US20030144862A1 (en) * 2001-04-24 2003-07-31 Peggy Smith Automated employment fulfillment system
ATE293871T1 (en) * 2001-05-11 2005-05-15 Nokia Corp MOBILE INSTANT MESSAGING AND PRESENCE SERVICE
US8868659B2 (en) * 2001-05-15 2014-10-21 Avaya Inc. Method and apparatus for automatic notification and response
US6697474B1 (en) * 2001-05-16 2004-02-24 Worldcom, Inc. Systems and methods for receiving telephone calls via instant messaging
US20020178227A1 (en) * 2001-05-25 2002-11-28 International Business Machines Corporation Routing instant messages using configurable, pluggable delivery managers
US7096232B2 (en) * 2001-06-06 2006-08-22 International Business Machines Corporation Calendar-enhanced directory searches including dynamic contact information
US7269627B2 (en) * 2001-07-27 2007-09-11 Intel Corporation Routing messages using presence information
US7035865B2 (en) * 2001-08-28 2006-04-25 International Business Machines Corporation Calendar-enhanced awareness for instant messaging systems and electronic status boards
US6920328B2 (en) * 2001-08-30 2005-07-19 Hewlett-Packard Development Company, L.P. Family calendar notification and tracking
US7349700B1 (en) 2001-08-30 2008-03-25 Aol Llc Communication system and method
US8644475B1 (en) 2001-10-16 2014-02-04 Rockstar Consortium Us Lp Telephony usage derived presence information
US7299286B2 (en) * 2001-12-27 2007-11-20 Nortel Networks Limited Personal user agent
EP1483597A4 (en) * 2002-02-14 2006-03-22 Avaya Technology Corp Presence tracking and name space interconnection techniques
US7206388B2 (en) * 2002-03-18 2007-04-17 Openwave Systems Inc. System and method for providing voice-activated presence information
US7227937B1 (en) * 2002-03-19 2007-06-05 Nortel Networks Limited Monitoring natural interaction for presence detection
US6658095B1 (en) 2002-03-19 2003-12-02 Nortel Networks Limited Customized presence information delivery
US7035923B1 (en) 2002-04-10 2006-04-25 Nortel Networks Limited Presence information specifying communication preferences
US7139797B1 (en) * 2002-04-10 2006-11-21 Nortel Networks Limited Presence information based on media activity
US7349000B2 (en) * 2002-04-30 2008-03-25 Tandberg Telecom As Method and system for display of video device status information
FI114773B (en) * 2002-06-20 2004-12-15 Nokia Corp A method and apparatus for transmitting activity-based presence information
US8495163B2 (en) 2004-03-18 2013-07-23 Avaya, Inc. Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptions
GB0219155D0 (en) * 2002-08-16 2002-09-25 Sleepydog Ltd Improvements relating to telecommunications
US7496631B2 (en) * 2002-08-27 2009-02-24 Aol Llc Delivery of an electronic communication using a lifespan
US7363345B2 (en) * 2002-08-27 2008-04-22 Aol Llc, A Delaware Limited Liability Company Electronic notification delivery mechanism selection based on recipient presence information and notification content
DE10241098A1 (en) * 2002-09-02 2004-03-25 Siemens Ag Method for displaying a list containing presence data
US7899879B2 (en) * 2002-09-06 2011-03-01 Oracle International Corporation Method and apparatus for a report cache in a near real-time business intelligence system
US7941542B2 (en) 2002-09-06 2011-05-10 Oracle International Corporation Methods and apparatus for maintaining application execution over an intermittent network connection
US7912899B2 (en) * 2002-09-06 2011-03-22 Oracle International Corporation Method for selectively sending a notification to an instant messaging device
US8165993B2 (en) 2002-09-06 2012-04-24 Oracle International Corporation Business intelligence system with interface that provides for immediate user action
US7412481B2 (en) 2002-09-16 2008-08-12 Oracle International Corporation Method and apparatus for distributed rule evaluation in a near real-time business intelligence system
US7945846B2 (en) * 2002-09-06 2011-05-17 Oracle International Corporation Application-specific personalization for data display
US8255454B2 (en) 2002-09-06 2012-08-28 Oracle International Corporation Method and apparatus for a multiplexed active data window in a near real-time business intelligence system
US7401158B2 (en) 2002-09-16 2008-07-15 Oracle International Corporation Apparatus and method for instant messaging collaboration
US8392609B2 (en) 2002-09-17 2013-03-05 Apple Inc. Proximity detection for media proxies
US20040059781A1 (en) * 2002-09-19 2004-03-25 Nortel Networks Limited Dynamic presence indicators
US7298836B2 (en) * 2002-09-24 2007-11-20 At&T Bls Intellectual Property, Inc. Network-based healthcare information systems
US7376704B2 (en) 2002-09-24 2008-05-20 At&T Delaware Intellectual Property, Inc. Methods, systems, and products for converting between legacy systems
US7555108B2 (en) * 2002-10-01 2009-06-30 Nortel Networks Limited Presence information for telephony users
FR2845500B1 (en) * 2002-10-08 2005-07-08 France Telecom DEVICE FOR MANAGING USER PRESENCE INFORMATION FROM A PLURALITY OF PRESENCE MANAGEMENT SYSTEMS
US7065197B1 (en) * 2002-10-23 2006-06-20 Cisco Technology, Inc. Status messaging using associated phone tags
US7590696B1 (en) 2002-11-18 2009-09-15 Aol Llc Enhanced buddy list using mobile device identifiers
US7899862B2 (en) 2002-11-18 2011-03-01 Aol Inc. Dynamic identification of other users to an online user
US8701014B1 (en) 2002-11-18 2014-04-15 Facebook, Inc. Account linking
US7640306B2 (en) 2002-11-18 2009-12-29 Aol Llc Reconfiguring an electronic message to effect an enhanced notification
US8122137B2 (en) 2002-11-18 2012-02-21 Aol Inc. Dynamic location of a subordinate user
US8965964B1 (en) 2002-11-18 2015-02-24 Facebook, Inc. Managing forwarded electronic messages
WO2004046867A2 (en) 2002-11-18 2004-06-03 America Online, Inc. People lists
US7428580B2 (en) 2003-11-26 2008-09-23 Aol Llc Electronic message forwarding
US8005919B2 (en) 2002-11-18 2011-08-23 Aol Inc. Host-based intelligent results related to a character stream
US7023980B2 (en) 2002-12-04 2006-04-04 Avaya Technology Corp. Outbound dialing decision criteria based
DE10257454B4 (en) * 2002-12-09 2005-02-10 Siemens Ag Method for monitoring an application in a packet-switched network
US8335860B2 (en) * 2002-12-19 2012-12-18 Nokia Corporation Filtering application services
US20040122901A1 (en) * 2002-12-20 2004-06-24 Nortel Networks Limited Providing computer presence information to an integrated presence system
US7257218B2 (en) * 2002-12-30 2007-08-14 Nortel Networks Limited Presence enabled queue management
US7573999B2 (en) * 2002-12-31 2009-08-11 At&T Intellectual Property I, L.P. Computer telephony integration (CTI) complete healthcare contact center
US7356139B2 (en) 2002-12-31 2008-04-08 At&T Delaware Intellectual Property, Inc. Computer telephony integration (CTI) complete hospitality contact center
US7620170B2 (en) * 2002-12-31 2009-11-17 At&T Intellectual Property I, L.P. Computer telephony integration (CTI) complete customer contact center
US7711810B2 (en) * 2003-01-03 2010-05-04 Nortel Networks Limited Distributed services based on presence technology
US7474741B2 (en) 2003-01-20 2009-01-06 Avaya Inc. Messaging advise in presence-aware networks
US8149823B2 (en) 2003-01-27 2012-04-03 At&T Intellectual Property I, L.P. Computer telephony integration (CTI) systems and methods for enhancing school safety
US7440567B2 (en) 2003-01-27 2008-10-21 At&T Intellectual Property I, L.P. Healthcare virtual private network methods and systems
US7248688B2 (en) 2003-01-27 2007-07-24 Bellsouth Intellectual Property Corporation Virtual physician office systems and methods
US20040162844A1 (en) * 2003-02-13 2004-08-19 J. J. Keller & Associates, Inc. Driver management system and method
US7769811B2 (en) 2003-03-03 2010-08-03 Aol Llc Instant messaging sound control
US7191329B2 (en) 2003-03-05 2007-03-13 Sun Microsystems, Inc. Automated resource management using perceptron prediction
US7152157B2 (en) 2003-03-05 2006-12-19 Sun Microsystems, Inc. System and method for dynamic resource configuration using a dependency graph
US20040210639A1 (en) 2003-03-26 2004-10-21 Roy Ben-Yoseph Identifying and using identities deemed to be known to a user
KR100877745B1 (en) * 2003-05-08 2009-01-12 빔플리시티 엘티디. Methods and systems for instant voice messaging and instant voice message retrieval
US6970547B2 (en) * 2003-05-12 2005-11-29 Onstate Communications Corporation Universal state-aware communications
US7124370B2 (en) * 2003-05-20 2006-10-17 America Online, Inc. Presence and geographic location notification based on a delegation model
US9607092B2 (en) 2003-05-20 2017-03-28 Excalibur Ip, Llc Mapping method and system
US8041020B2 (en) * 2003-07-14 2011-10-18 Cisco Technology, Inc. System and method for active mobile collaboration
US7653693B2 (en) 2003-09-05 2010-01-26 Aol Llc Method and system for capturing instant messages
US7302477B2 (en) * 2003-07-31 2007-11-27 International Business Machines Corporation Administration tool for gathering information about systems and applications including the feature of high availability
WO2005025181A1 (en) * 2003-08-29 2005-03-17 Siemens Aktiengesellschaft Method for supporting presence based services
GB0321424D0 (en) 2003-09-12 2003-10-15 Ericsson Telefon Ab L M Bearer setup in a multimedia service
US7202814B2 (en) * 2003-09-26 2007-04-10 Siemens Communications, Inc. System and method for presence-based area monitoring
US7403786B2 (en) * 2003-09-26 2008-07-22 Siemens Communications, Inc. System and method for in-building presence system
US7885665B2 (en) 2003-09-26 2011-02-08 Siemens Enterprise Communications, Inc. System and method for failsafe presence monitoring
US7224966B2 (en) * 2003-09-26 2007-05-29 Siemens Communications, Inc. System and method for web-based presence perimeter rule monitoring
US7606577B2 (en) * 2003-09-26 2009-10-20 Siemens Communications, Inc. System and method for alternative presence reporting system
US7315746B2 (en) * 2003-09-26 2008-01-01 Siemens Communications, Inc. System and method for speed-based presence state modification
US7546127B2 (en) * 2003-09-26 2009-06-09 Siemens Communications, Inc. System and method for centrally-hosted presence reporting
US7428417B2 (en) * 2003-09-26 2008-09-23 Siemens Communications, Inc. System and method for presence perimeter rule downloading
US7848760B2 (en) * 2003-09-26 2010-12-07 Siemens Enterprise Communications, Inc. System and method for presence alarming
US7848761B2 (en) 2003-09-26 2010-12-07 Siemens Enterprise Communications, Inc. System and method for global positioning system (GPS) based presence
US7333819B2 (en) 2003-09-26 2008-02-19 Siemens Communications, Inc. System and method for global positioning system enhanced presence rules
US8094804B2 (en) 2003-09-26 2012-01-10 Avaya Inc. Method and apparatus for assessing the status of work waiting for service
US20050071506A1 (en) * 2003-09-29 2005-03-31 Siemens Information And Communication Networks, Inc. System and method for mapping device context to identity context
US20050198321A1 (en) * 2003-09-29 2005-09-08 Blohm Jeffrey M. Method and system for workgroup presence availability
US7813488B2 (en) * 2003-09-29 2010-10-12 Siemens Enterprise Communications, Inc. System and method for providing information regarding an identity's media availability
US20050071429A1 (en) * 2003-09-29 2005-03-31 Siemens Information And Communication Networks, Inc. System and method for mapping identity context to device context
US20050071271A1 (en) * 2003-09-29 2005-03-31 Siemens Information And Communication Networks, Inc. System and method for providing information regarding an identity's true availability
US20050071361A1 (en) * 2003-09-29 2005-03-31 Siemens Information And Communication Networks, Inc. System and method for associating a device with a user
US20050108387A1 (en) * 2003-10-31 2005-05-19 Bingjun Li System and apparatus for a network management system using presence and instant message techniques
US6968185B2 (en) * 2003-11-05 2005-11-22 Interdigital Technology Corporation Mobile wireless presence and situation management system and method
US8612522B1 (en) 2003-11-26 2013-12-17 Apple Inc. System and method for allowing an orginating user to use contact information in a prioritized list to contact a destination user
US9118574B1 (en) 2003-11-26 2015-08-25 RPX Clearinghouse, LLC Presence reporting using wireless messaging
US7729688B2 (en) 2003-12-08 2010-06-01 Ipventure, Inc. Systems and processes to manage multiple modes of communication
US8443092B2 (en) * 2003-12-23 2013-05-14 Alcatel Lucent Presentity filtering for user preferences
US9398152B2 (en) 2004-02-25 2016-07-19 Avaya Inc. Using business rules for determining presence
DE102004013495B4 (en) * 2004-03-18 2006-11-23 Siemens Ag Method for controlling a multimodal communication application
US20050209990A1 (en) * 2004-03-18 2005-09-22 Ordille Joann J Method and apparatus for a publish-subscribe system with access controls
US8229454B1 (en) 2004-03-22 2012-07-24 Avaya Inc. Personal location information management
JP4202309B2 (en) 2004-03-30 2008-12-24 富士通株式会社 Presence system and presence management method
US8000989B1 (en) 2004-03-31 2011-08-16 Avaya Inc. Using true value in routing work items to resources
US7953859B1 (en) 2004-03-31 2011-05-31 Avaya Inc. Data model of participation in multi-channel and multi-party contacts
US7734032B1 (en) 2004-03-31 2010-06-08 Avaya Inc. Contact center and method for tracking and acting on one and done customer contacts
US7607096B2 (en) * 2004-05-01 2009-10-20 Microsoft Corporation System and method for a user interface directed to discovering and publishing presence information on a network
US7698307B2 (en) 2004-05-01 2010-04-13 Microsoft Corporation System and method for synchronizing between a file system and presence of contacts on a network
US8239452B2 (en) * 2004-05-01 2012-08-07 Microsoft Corporation System and method for discovering and publishing of presence information on a network
US20050249152A1 (en) * 2004-05-04 2005-11-10 Krisztian Kiss Method for processing messages
US7769154B1 (en) 2004-06-09 2010-08-03 Avaya Inc. Aggregated perceived presence
US8099395B2 (en) * 2004-06-24 2012-01-17 Oracle America, Inc. System level identity object
US7797293B2 (en) * 2004-06-24 2010-09-14 Oracle America, Inc. Adaptive contact list
US7921163B1 (en) 2004-07-02 2011-04-05 Aol Inc. Routing and displaying messages for multiple concurrent instant messaging sessions involving a single online identity
US7983148B1 (en) 2004-07-12 2011-07-19 Avaya Inc. Disaster recovery via alternative terminals and partitioned networks
US8738412B2 (en) 2004-07-13 2014-05-27 Avaya Inc. Method and apparatus for supporting individualized selection rules for resource allocation
US20060036712A1 (en) * 2004-07-28 2006-02-16 Morris Robert P System and method for providing and utilizing presence information
US7593984B2 (en) * 2004-07-30 2009-09-22 Swift Creek Systems, Llc System and method for harmonizing changes in user activities, device capabilities and presence information
US7580837B2 (en) 2004-08-12 2009-08-25 At&T Intellectual Property I, L.P. System and method for targeted tuning module of a speech recognition system
US7818379B1 (en) 2004-08-31 2010-10-19 Aol Inc. Notification and disposition of multiple concurrent instant messaging sessions involving a single online identity
US7949121B1 (en) 2004-09-27 2011-05-24 Avaya Inc. Method and apparatus for the simultaneous delivery of multiple contacts to an agent
US8234141B1 (en) 2004-09-27 2012-07-31 Avaya Inc. Dynamic work assignment strategies based on multiple aspects of agent proficiency
US20070198696A1 (en) * 2004-10-06 2007-08-23 Morris Robert P System and method for utilizing contact information, presence information and device activity
US20070198725A1 (en) * 2004-10-06 2007-08-23 Morris Robert P System and method for utilizing contact information, presence information and device activity
US7739246B2 (en) * 2004-10-14 2010-06-15 Microsoft Corporation System and method of merging contacts
US7669213B1 (en) 2004-10-28 2010-02-23 Aol Llc Dynamic identification of other viewers of a television program to an online viewer
US20060112177A1 (en) * 2004-11-24 2006-05-25 Microsoft Corporation Method and system for controlling access to presence information on a peer-to-peer basis
US9002949B2 (en) 2004-12-01 2015-04-07 Google Inc. Automatically enabling the forwarding of instant messages
US20060168204A1 (en) * 2004-12-01 2006-07-27 Barry Appelman Mobile blocking indicators on a contact list
US8060566B2 (en) 2004-12-01 2011-11-15 Aol Inc. Automatically enabling the forwarding of instant messages
US7730143B1 (en) 2004-12-01 2010-06-01 Aol Inc. Prohibiting mobile forwarding
US7242751B2 (en) 2004-12-06 2007-07-10 Sbc Knowledge Ventures, L.P. System and method for speech recognition-enabled automatic call routing
US20060149816A1 (en) * 2004-12-20 2006-07-06 Microsoft Corporation Method and system for providing notification when a user becomes available for communicating
US7356567B2 (en) * 2004-12-30 2008-04-08 Aol Llc, A Delaware Limited Liability Company Managing instant messaging sessions on multiple devices
US7751551B2 (en) 2005-01-10 2010-07-06 At&T Intellectual Property I, L.P. System and method for speech-enabled call routing
EP1681830A1 (en) * 2005-01-14 2006-07-19 France Telecom Method and device for obtaining information relating to presence and availability of user
US20060190600A1 (en) * 2005-02-18 2006-08-24 Siemens Communications, Inc. Group based presence availability management
US20060198208A1 (en) * 2005-03-07 2006-09-07 Lantronix, Inc. Publicasting systems and methods
US7991774B2 (en) 2005-03-09 2011-08-02 Ricoh Company, Ltd. Notification processor that notifies information and position information manager
US8358762B1 (en) 2005-03-21 2013-01-22 Aol Inc. Conference calls and meetings via electronic messaging interface
US7353034B2 (en) 2005-04-04 2008-04-01 X One, Inc. Location sharing and tracking using mobile phones or other wireless devices
GB2425853A (en) * 2005-04-12 2006-11-08 Christopher Gare Presence information and location monitor
US8781081B2 (en) * 2005-04-21 2014-07-15 At&T Intellectual Property I, L.P. Presence management system
US7571228B2 (en) * 2005-04-22 2009-08-04 Microsoft Corporation Contact management in a serverless peer-to-peer system
US8036140B2 (en) 2005-04-22 2011-10-11 Microsoft Corporation Application programming interface for inviting participants in a serverless peer to peer network
US20060248185A1 (en) * 2005-04-29 2006-11-02 Morris Robert P System and method for utilizing a presence service to advertise activity availability
US20060248184A1 (en) * 2005-04-29 2006-11-02 Alcatel System and method for managing user groups in presence systems
US7809127B2 (en) 2005-05-26 2010-10-05 Avaya Inc. Method for discovering problem agent behaviors
US8825370B2 (en) * 2005-05-27 2014-09-02 Yahoo! Inc. Interactive map-based travel guide
US7657020B2 (en) 2005-06-03 2010-02-02 At&T Intellectual Property I, Lp Call routing system and method of using the same
US8005204B2 (en) 2005-06-03 2011-08-23 At&T Intellectual Property I, L.P. Call routing system and method of using the same
US7567553B2 (en) * 2005-06-10 2009-07-28 Swift Creek Systems, Llc Method, system, and data structure for providing a general request/response messaging protocol using a presence protocol
US7826965B2 (en) * 2005-06-16 2010-11-02 Yahoo! Inc. Systems and methods for determining a relevance rank for a point of interest
US8392836B1 (en) 2005-07-11 2013-03-05 Google Inc. Presenting quick list of contacts to communication application user
US8681751B2 (en) * 2005-07-11 2014-03-25 Nokia Corporation Method and apparatus for providing presence information in support of wireless communication services
US9654427B2 (en) 2005-07-11 2017-05-16 Google Inc. Presenting instant messages
US7779042B1 (en) 2005-08-08 2010-08-17 Avaya Inc. Deferred control of surrogate key generation in a distributed processing architecture
US20070042791A1 (en) * 2005-08-16 2007-02-22 Sbc Knowledge Ventures, L.P. Presence and availability management over a public communication network
US8751582B1 (en) * 2005-08-22 2014-06-10 Google Inc. Managing presence subscriptions for messaging services
US20070050507A1 (en) * 2005-08-24 2007-03-01 Nokia Corporation Context discovery for DNS names
US20070061396A1 (en) * 2005-09-09 2007-03-15 Morris Robert P Methods, systems, and computer program products for providing service data to a service provider
US20070073889A1 (en) * 2005-09-27 2007-03-29 Morris Robert P Methods, systems, and computer program products for verifying an identity of a service requester using presence information
US7822587B1 (en) 2005-10-03 2010-10-26 Avaya Inc. Hybrid database architecture for both maintaining and relaxing type 2 data entity behavior
US7752230B2 (en) 2005-10-06 2010-07-06 Avaya Inc. Data extensibility using external database tables
US7787609B1 (en) 2005-10-06 2010-08-31 Avaya Inc. Prioritized service delivery based on presence and availability of interruptible enterprise resources with skills
WO2007047246A2 (en) * 2005-10-11 2007-04-26 Barry Appelman Enabling and exercising control over selected sounds associated with incoming communications
WO2007047485A1 (en) 2005-10-14 2007-04-26 Yahoo! Inc. Interactive mapping method and system
US20070088839A1 (en) * 2005-10-19 2007-04-19 Nortel Networks Limited Local time related presence automation and session control
US8787917B1 (en) 2005-10-24 2014-07-22 Avaya Inc. Selection of wireless network travel paths
US8942367B1 (en) * 2005-10-31 2015-01-27 At&T Intellectual Property Ii, L.P. Method and apparatus for routing a call in a communications network
US7991721B2 (en) 2005-11-07 2011-08-02 International Business Machines Corporation Differential availability determination and notification
US7941752B2 (en) 2005-11-18 2011-05-10 Alcatel Lucent System and method for representation of user preference and policy in contact list
US8701017B2 (en) 2005-11-18 2014-04-15 Alcatel Lucent System and method for representation of presentity presence states for contacts in a contact list
US20070130323A1 (en) * 2005-12-02 2007-06-07 Landsman Richard A Implied presence detection in a communication system
US20070136197A1 (en) * 2005-12-13 2007-06-14 Morris Robert P Methods, systems, and computer program products for authorizing a service request based on account-holder-configured authorization rules
US20070150441A1 (en) * 2005-12-23 2007-06-28 Morris Robert P Methods, systems, and computer program products for associating policies with tuples using a pub/sub protocol
US7512880B2 (en) 2005-12-23 2009-03-31 Swift Creek Systems, Llc Method and system for presenting published information in a browser
US7669228B2 (en) * 2005-12-27 2010-02-23 Cisco Technology, Inc. System and method for changing network behavior based on presence information
US7673010B2 (en) * 2006-01-27 2010-03-02 Broadcom Corporation Multi user client terminals operable to support network communications
US9105039B2 (en) 2006-01-30 2015-08-11 Groupon, Inc. System and method for providing mobile alerts to members of a social network
US20110093340A1 (en) * 2006-01-30 2011-04-21 Hoozware, Inc. System for providing a service to venues where people perform transactions
US8103519B2 (en) 2006-01-30 2012-01-24 Hoozware, Inc. System for marketing campaign specification and secure digital coupon redemption
US7788188B2 (en) * 2006-01-30 2010-08-31 Hoozware, Inc. System for providing a service to venues where people aggregate
US7856360B2 (en) 2006-01-30 2010-12-21 Hoozware, Inc. System for providing a service to venues where people aggregate
US7587450B2 (en) * 2006-02-01 2009-09-08 Swift Creek Systems, Llc HTTP publish/subscribe communication protocol
US8005073B2 (en) * 2006-02-13 2011-08-23 Nokia Corporation Representing network availability status information in presence information
US7406222B2 (en) * 2006-02-16 2008-07-29 Pavel Kornilovich Composite evanescent waveguides and associated methods
US8737173B2 (en) 2006-02-24 2014-05-27 Avaya Inc. Date and time dimensions for contact center reporting in arbitrary international time zones
US20070209081A1 (en) * 2006-03-01 2007-09-06 Morris Robert P Methods, systems, and computer program products for providing a client device with temporary access to a service during authentication of the client device
TW200735593A (en) * 2006-03-10 2007-09-16 Inventec Appliances Corp Communication exchange method between public switched telephone network (PSTN) and internet telephone network
JP2007255075A (en) * 2006-03-23 2007-10-04 Omron Corp Radio communication system and method, as well as portable radio communication device and method
US7945612B2 (en) * 2006-03-28 2011-05-17 Microsoft Corporation Aggregating user presence across multiple endpoints
US20070239869A1 (en) * 2006-03-28 2007-10-11 Microsoft Corporation User interface for user presence aggregated across multiple endpoints
CN101047523B (en) * 2006-03-29 2012-01-04 松下电器产业株式会社 Server and method for providing on-line person state
US9241038B2 (en) * 2006-05-23 2016-01-19 Microsoft Technology Licensing, Llc User presence aggregation at a server
US20070294397A1 (en) * 2006-06-16 2007-12-20 Microsoft Corporation Physical presence indication for a collaborative communication
JP4860365B2 (en) * 2006-06-19 2012-01-25 ソニー・エリクソン・モバイルコミュニケーションズ株式会社 Information processing device, information processing method, information processing program, and portable terminal device
US8842818B2 (en) * 2006-06-30 2014-09-23 Avaya Inc. IP telephony architecture including information storage and retrieval system to track fluency
US20080052377A1 (en) * 2006-07-11 2008-02-28 Robert Light Web-Based User-Dependent Customer Service Interaction with Co-Browsing
US7680098B2 (en) * 2006-07-20 2010-03-16 Avaya Inc. Determining group availability on different communication media
US8295206B2 (en) * 2006-07-20 2012-10-23 Avaya Inc. Rule-based system for determining user availability
US7680480B2 (en) * 2006-07-20 2010-03-16 Avaya Inc. Determining user availability based on a past event
US7616624B2 (en) * 2006-07-20 2009-11-10 Avaya Inc. Determining user availability based on the expected duration of a new event
US20080021998A1 (en) * 2006-07-20 2008-01-24 Rachel Wentink Presence-based resource locator
US8068847B1 (en) * 2006-08-09 2011-11-29 Avaya Inc. Method and apparatus for notifying a user of separation from a mobile device
US7936867B1 (en) 2006-08-15 2011-05-03 Avaya Inc. Multi-service request within a contact center
US8780925B2 (en) * 2006-08-17 2014-07-15 Fonality, Inc. Mobile use of a PBX system
US8391463B1 (en) 2006-09-01 2013-03-05 Avaya Inc. Method and apparatus for identifying related contacts
US8811597B1 (en) 2006-09-07 2014-08-19 Avaya Inc. Contact center performance prediction
US8938063B1 (en) 2006-09-07 2015-01-20 Avaya Inc. Contact center service monitoring and correcting
US20080075066A1 (en) * 2006-09-11 2008-03-27 Avaya Technology Llc Presence-Based Manager of Displayable Messages
US20080069331A1 (en) * 2006-09-18 2008-03-20 Siemens Communications, Inc. Apparatus and method for intelligent call waiting
US20080082578A1 (en) * 2006-09-29 2008-04-03 Andrew Hogue Displaying search results on a one or two dimensional graph
US7698648B2 (en) * 2006-10-23 2010-04-13 Microsoft Corporation Animation of icons based on presence
US10445703B1 (en) * 2006-10-30 2019-10-15 Avaya Inc. Early enough reminders
US20080147793A1 (en) * 2006-10-31 2008-06-19 Singh Munindar P Method And System For Coordinating A Synchronous Activity
US20080117921A1 (en) * 2006-11-20 2008-05-22 Morris Robert P Method And System For Presenting Command Information Associated With A Status
US20080126475A1 (en) * 2006-11-29 2008-05-29 Morris Robert P Method And System For Providing Supplemental Information In A Presence Client-Based Service Message
US9330190B2 (en) 2006-12-11 2016-05-03 Swift Creek Systems, Llc Method and system for providing data handling information for use by a publish/subscribe client
US8099084B2 (en) 2006-12-31 2012-01-17 Ektimisi Semiotics Holdings, Llc Method, system, and computer program product for creating smart services
US8150003B1 (en) 2007-01-23 2012-04-03 Avaya Inc. Caller initiated undivert from voicemail
US8693659B2 (en) * 2007-03-09 2014-04-08 Fonality, Inc. System and method for centralized presence management of local and remote users
US8098810B2 (en) 2007-03-09 2012-01-17 Fonality, Inc. Intelligent presence management in a communication routing system
US20080273678A1 (en) 2007-05-01 2008-11-06 Igor Balk Systems and methods for phone call management
US8379832B1 (en) 2007-05-03 2013-02-19 Fonality, Inc. Universal queuing for inbound communications
US20080285588A1 (en) 2007-05-16 2008-11-20 Unison Technologies Llc Systems and methods for providing unified collaboration systems with combined communication log
US20080285736A1 (en) 2007-05-16 2008-11-20 Unison Technolgies Llc Systems and methods for providing unified collaboration systems with conditional communication handling
US8711102B2 (en) * 2007-06-15 2014-04-29 Microsoft Corporation Graphical communication user interface with graphical position user input mechanism for selecting a display image
JPWO2008155858A1 (en) * 2007-06-21 2010-08-26 パナソニック株式会社 Information processing terminal, server, and presence distribution system
US10671600B1 (en) 2007-07-24 2020-06-02 Avaya Inc. Communications-enabled dynamic social network routing utilizing presence
KR101055109B1 (en) 2007-07-25 2011-08-08 엘지전자 주식회사 How to Move Sessions and How to Support Session Continuity
WO2009015412A1 (en) * 2007-07-27 2009-02-05 Eccosphere International Pty Ltd Communication between networked entities in a presence-based communication system
US20090037588A1 (en) * 2007-07-31 2009-02-05 Morris Robert P Method And System For Providing Status Information Of At Least Two Related Principals
US10097695B2 (en) 2007-08-10 2018-10-09 Fonality, Inc. System and method for providing carrier-independent VoIP communication
US8504534B1 (en) 2007-09-26 2013-08-06 Avaya Inc. Database structures and administration techniques for generalized localization of database items
US20100299615A1 (en) * 2007-09-28 2010-11-25 The Trustees Of Dartmouth College System And Method For Injecting Sensed Presence Into Social Networking Applications
US20100046731A1 (en) * 2007-10-02 2010-02-25 Douglas Gisby Method, apparatus and system for use of presence and location information in intelligent call routing
US20090279683A1 (en) * 2007-10-02 2009-11-12 Doug Gisby Method, apparatus and system for intelligent call routing
US20090106677A1 (en) * 2007-10-19 2009-04-23 Giyeong Son Mechanism for publishing presence information within a presence service and user interface for configuring same
US8856182B2 (en) 2008-01-25 2014-10-07 Avaya Inc. Report database dependency tracing through business intelligence metadata
US8370148B2 (en) 2008-04-14 2013-02-05 At&T Intellectual Property I, L.P. System and method for answering a communication notification
ITMI20080825A1 (en) * 2008-05-07 2009-11-08 Paolo Borlenghi INTERPERSONAL COMMUNICATION SYSTEM
US20090307374A1 (en) * 2008-06-05 2009-12-10 Morris Robert P Method And System For Providing A Subscription To A Tuple Based On A Schema Associated With The Tuple
US9014016B2 (en) * 2008-06-20 2015-04-21 Microsoft Corporation Techniques to manage presence information based on routing rules
US8473733B2 (en) * 2008-10-14 2013-06-25 Research In Motion Limited Method for managing opaque presence indications within a presence access layer
US20100093328A1 (en) * 2008-10-15 2010-04-15 Research In Motion Limited Interworking Function with a Presence Access Layer to Provide Enhanced Presence Aspect Indications
US8103730B2 (en) 2008-10-15 2012-01-24 Research In Motion Limited Use of persistent sessions by a presence access layer
US20100093366A1 (en) * 2008-10-15 2010-04-15 Research In Motion Limited Incorporating Non-Presence Information in the Calculation of Presence Aspects by a Presence Access Layer
US20100099387A1 (en) * 2008-10-16 2010-04-22 Research In Motion Limited Controlling and/or Limiting Publication Through the Presence Access Layer
US8751584B2 (en) * 2008-10-16 2014-06-10 Blackberry Limited System for assignment of a service identifier as a mechanism for establishing a seamless profile in a contextually aware presence access layer
US8386769B2 (en) * 2008-11-21 2013-02-26 Research In Motion Limited Apparatus, and an associated method, for providing and using opaque presence indications in a presence service
CN101448299B (en) * 2008-11-30 2011-01-19 中兴通讯股份有限公司 Terminal and method for avoiding interference
EP2371107B1 (en) * 2008-12-19 2012-10-24 Telefonaktiebolaget L M Ericsson (publ) A method and arrangement for handling resource data
US8719386B2 (en) 2009-01-08 2014-05-06 Fonality, Inc. System and method for providing configuration synchronicity
US9235842B2 (en) 2009-03-02 2016-01-12 Groupon, Inc. Method for providing information to contacts without being given contact data
US10318922B2 (en) 2009-03-16 2019-06-11 Fonality, Inc. System and method for automatic insertion of call intelligence in an information system
US9443244B2 (en) 2009-03-16 2016-09-13 Fonality, Inc. System and method for utilizing customer data in a communication system
US9588803B2 (en) * 2009-05-11 2017-03-07 Microsoft Technology Licensing, Llc Executing native-code applications in a browser
US8793319B2 (en) * 2009-07-13 2014-07-29 Microsoft Corporation Electronic message organization via social groups
US20110022580A1 (en) * 2009-07-21 2011-01-27 Telefonaktiebolaget Lm Ericsson (Publ) Exchange of service capabilities in communication networks
WO2011021884A2 (en) * 2009-08-21 2011-02-24 Samsung Electronics Co., Ltd. Method of managing contact item information, user device for executing the method, and storage medium thereof
US8301581B2 (en) 2009-09-24 2012-10-30 Avaya Inc. Group compositing algorithms for presence
US8565386B2 (en) 2009-09-29 2013-10-22 Avaya Inc. Automatic configuration of soft phones that are usable in conjunction with special-purpose endpoints
TWI409692B (en) * 2009-10-29 2013-09-21 Mitac Int Corp Method of simultaneously displaying states of a plurality of internet communication software of a plurality of contacts in address books of and related communication device
US9516069B2 (en) 2009-11-17 2016-12-06 Avaya Inc. Packet headers as a trigger for automatic activation of special-purpose softphone applications
US9509791B2 (en) * 2010-01-07 2016-11-29 Oracle International Corporation Policy-based exposure of presence
US9467858B2 (en) 2010-02-05 2016-10-11 Oracle International Corporation On device policy enforcement to secure open platform via network and open network
CA2731745A1 (en) * 2010-02-15 2011-08-15 Research In Motion Limited Contact objects
JP5708168B2 (en) * 2010-06-16 2015-04-30 株式会社リコー Transmission terminal, transmission system, transmission method, and program for transmission terminal
US8407530B2 (en) 2010-06-24 2013-03-26 Microsoft Corporation Server reachability detection
CN102413223B (en) * 2010-09-24 2016-08-10 深圳富泰宏精密工业有限公司 Contacts entries merges and dividing method and system
US9413556B2 (en) * 2011-06-03 2016-08-09 Apple Inc. Unified account list
US20130117374A1 (en) * 2011-11-07 2013-05-09 Dms Network Llc Social Network with Blocked Network Users and Accessible Network Users
US20130145293A1 (en) * 2011-12-01 2013-06-06 Avaya Inc. Methods, apparatuses, and computer-readable media for providing availability metaphor(s) representing communications availability in an interactive map
US9374328B1 (en) * 2012-01-11 2016-06-21 Google Inc. Selective messaging using online presence information
US20130239005A1 (en) * 2012-03-06 2013-09-12 Microsoft Corporation Techniques for remote presence subscription
US10735216B2 (en) 2012-09-21 2020-08-04 Google Llc Handling security services visitor at a smart-home
US9978238B2 (en) 2012-09-21 2018-05-22 Google Llc Visitor options at an entryway to a smart-home
US9626841B2 (en) * 2012-09-21 2017-04-18 Google Inc. Occupant notification of visitor interaction with a doorbell at a smart-home
US9640055B2 (en) 2012-09-21 2017-05-02 Google Inc. Interacting with a detected visitor at an entryway to a smart-home
US10332059B2 (en) 2013-03-14 2019-06-25 Google Llc Security scoring in a smart-sensored home
US9600645B2 (en) 2012-09-21 2017-03-21 Google Inc. Smart invitation handling at a smart-home
US9953514B2 (en) 2012-09-21 2018-04-24 Google Llc Visitor feedback to visitor interaction with a doorbell at a smart-home
US9959727B2 (en) 2012-09-21 2018-05-01 Google Llc Handling visitor interaction at a smart-home in a do not disturb mode
US9711036B2 (en) 2012-09-21 2017-07-18 Google Inc. Leveraging neighborhood to handle potential visitor at a smart-home
US9881474B2 (en) 2012-09-21 2018-01-30 Google Llc Initially detecting a visitor at a smart-home
US9960929B2 (en) 2012-09-21 2018-05-01 Google Llc Environmental sensing with a doorbell at a smart-home
US9652912B2 (en) 2012-09-21 2017-05-16 Google Inc. Secure handling of unsupervised package drop off at a smart-home
US9998530B2 (en) * 2013-10-15 2018-06-12 Nicira, Inc. Distributed global load-balancing system for software-defined data centers
US20150178100A1 (en) * 2013-12-23 2015-06-25 International Business Machines Corporation Trigger based portable device morphing
US11436618B2 (en) * 2014-05-20 2022-09-06 [24]7.ai, Inc. Method and apparatus for providing customer notifications
US10555246B2 (en) * 2016-01-08 2020-02-04 Qualcomm Incorporated Sharing network feedback information using a device-to-device link
US10348892B2 (en) 2016-06-15 2019-07-09 International Business Machines Corporation Scheduling telephone calls
US10448204B2 (en) 2017-03-28 2019-10-15 Microsoft Technology Licensing, Llc Individualized presence context publishing
US11212166B2 (en) * 2017-08-29 2021-12-28 Disney Enterprises, Inc. Standardized remote access and set-up for electronic devices
CN112099857B (en) * 2020-08-25 2022-05-17 深圳市元征科技股份有限公司 Dormancy awakening method of electronic equipment and electronic equipment

Family Cites Families (108)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4313035A (en) * 1980-01-18 1982-01-26 Bell Telephone Laboratories, Incorporated Method of providing person locator service
US4740788A (en) * 1986-10-06 1988-04-26 Konneker Lloyd K Method of providing location dependent visitor dispatching service
WO1991000664A1 (en) * 1989-06-30 1991-01-10 Nippon Telegraph And Telephone Corporation Personal communication system
US5646839A (en) * 1990-05-29 1997-07-08 Mcic Communications Corporation Telephone-based personnel tracking system
CA2048306A1 (en) 1990-10-02 1992-04-03 Steven P. Miller Distributed configuration profile for computing system
US5243645A (en) * 1990-11-01 1993-09-07 At&T Bell Laboratories Automatic system for forwarding of calls
US5239577A (en) * 1990-12-03 1993-08-24 Bell Communications Research, Inc. Network and method for providing cross-media connections
US5255306A (en) * 1991-01-10 1993-10-19 Bi Inc. Cellular interface unit for use with an electronic house arrest monitoring system
US5155689A (en) * 1991-01-17 1992-10-13 By-Word Technologies, Inc. Vehicle locating and communicating method and apparatus
US5208756A (en) * 1991-01-28 1993-05-04 Song Han L Vehicle locating and navigating system
US5315636A (en) * 1991-06-28 1994-05-24 Network Access Corporation Personal telecommunications system
US5329578A (en) * 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager
US5218367A (en) * 1992-06-01 1993-06-08 Trackmobile Vehicle tracking system
US5440620A (en) * 1992-08-28 1995-08-08 At&T Corp. Telecommunications system subscriber profile updating
JPH06188831A (en) * 1992-12-16 1994-07-08 Fujitsu Ltd Personal communication system
US5428678A (en) * 1992-12-30 1995-06-27 International Business Machines Corporation Telephone calling method and apparatus
US5436963A (en) * 1992-12-30 1995-07-25 International Business Machines Corporation Telephone answering method and apparatus
DE4310099C2 (en) * 1993-03-23 1997-09-04 Mannesmann Ag Path identification device
JP3425192B2 (en) * 1993-08-25 2003-07-07 富士通株式会社 Address information automatic setting processing method and address information setting device
IL111154A0 (en) * 1993-10-21 1994-12-29 Martino Ii John A Systems and methods for electronic messaging
US5436965A (en) * 1993-11-16 1995-07-25 Automated Systems And Programming, Inc. Method and system for optimization of telephone contact campaigns
JP2813536B2 (en) * 1993-11-19 1998-10-22 富士通株式会社 Camp-on communication management system
US5493692A (en) * 1993-12-03 1996-02-20 Xerox Corporation Selective delivery of electronic messages in a multiple computer system based on context and environment of a user
US5594782A (en) * 1994-02-24 1997-01-14 Gte Mobile Communications Service Corporation Multiple mode personal wireless communications system
US5497412A (en) * 1994-04-07 1996-03-05 Gte Telecommunication Services Incorporated Enhanced call delivery system for roaming cellular subscribers
GB2289149B (en) * 1994-05-02 1998-11-18 Ubique Ltd A co-presence data retrieval system
US6243714B1 (en) 1997-04-11 2001-06-05 Ubique Ltd. Co-presence data retrieval system
US6651050B2 (en) * 1994-05-02 2003-11-18 International Business Machines Corporation Co-presence data retrieval system which indicates observers of data
US5546442A (en) * 1994-06-23 1996-08-13 At&T Corp. Method and apparatus for use in completing telephone calls
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
US5754636A (en) * 1994-11-01 1998-05-19 Answersoft, Inc. Computer telephone system
US5550907A (en) * 1994-12-23 1996-08-27 Lucent Technologies Inc. Personal communication using intelligent terminals
US5592533A (en) * 1994-12-23 1997-01-07 Bell Atlantic Mobile Systems, Inc. Personal communication service registration system and method
US5577100A (en) * 1995-01-30 1996-11-19 Telemac Cellular Corporation Mobile phone with internal accounting
US5777989A (en) * 1995-12-19 1998-07-07 International Business Machines Corporation TCP/IP host name resolution for machines on several domains
US5742674A (en) * 1995-12-22 1998-04-21 At&T Corp. Automatic call-back system and method using data indicating best time to call
US5826039A (en) * 1995-12-29 1998-10-20 Lucent Technologies Inc. Universal connection point for resources and communication unrelated to a physical endpoint
US5767788A (en) * 1996-03-19 1998-06-16 Ness; James C. Computer aided dispatch and locator cellular system
US5802161A (en) * 1996-03-22 1998-09-01 Austin Logistics Inc. Method and system for optimized scheduling
US5774802A (en) * 1996-04-10 1998-06-30 Motorola Inc. Apparatus and method for billing in a wireless communication system
DE19617140C2 (en) * 1996-04-29 1999-07-15 Siemens Ag Radio station for sending and receiving digital information in a mobile communication system
US5872926A (en) * 1996-05-31 1999-02-16 Adaptive Micro Systems, Inc. Integrated message system
US5903845A (en) * 1996-06-04 1999-05-11 At&T Wireless Services Inc. Personal information manager for updating a telecommunication subscriber profile
US5901214A (en) * 1996-06-10 1999-05-04 Murex Securities, Ltd. One number intelligent call processing system
US5862331A (en) * 1996-06-21 1999-01-19 Sun Microsystems, Inc. Name service system and method for automatic updating on interconnected hosts
CA2180684C (en) * 1996-07-08 2001-08-21 Paul Erb Automatic call forwarding
IL119364A (en) * 1996-10-06 2000-11-21 Icq Inc Communications system
US5905789A (en) * 1996-10-07 1999-05-18 Northern Telecom Limited Call-forwarding system using adaptive model of user behavior
US6032175A (en) * 1996-10-17 2000-02-29 International Business Machines Corporation Enhanced directory services in compound wide/local area networks
US5930702A (en) * 1996-10-22 1999-07-27 At&T Corp. Personal mobility communication system
US5896448A (en) * 1996-12-17 1999-04-20 Bellsouth Corporation Method and apparatus for routing calls based on call success history
US5987113A (en) * 1996-12-23 1999-11-16 Northern Telecom Limited Long distance phone tag service
US6456852B2 (en) * 1997-01-08 2002-09-24 Trafficmaster Usa, Inc. Internet distributed real-time wireless location database
US6081705A (en) * 1997-02-06 2000-06-27 Telefonaktiebolaget L/M Ericsson (Publ) Cellular telephone network support of international mobile station identity (IMSI)
US5928325A (en) * 1997-02-24 1999-07-27 Motorola, Inc. Method of dynamically establishing communication of incoming messages to one or more user devices presently available to an intended recipient
US6125176A (en) * 1997-06-17 2000-09-26 At&T Corporation Method and system for routing calls based on conditions of electronic devices
US6023762A (en) * 1997-07-09 2000-02-08 Northern Telecom Limited Multi-view personalized communications agent
US6243451B1 (en) * 1997-10-09 2001-06-05 Alcatel Usa Sourcing, L.P. Service management access point
US6104799A (en) * 1997-10-24 2000-08-15 At&T Corp. Customer defined call setup
US5960442A (en) * 1997-11-12 1999-09-28 Genesys Telecommunications Laboratories, Inc. Real-time interactive directory
US6016512A (en) * 1997-11-20 2000-01-18 Telcordia Technologies, Inc. Enhanced domain name service using a most frequently used domain names table and a validity code table
US6138003A (en) * 1997-11-26 2000-10-24 Ericsson Inc. System and method for authorization of location services
US6018737A (en) * 1997-12-18 2000-01-25 Alcatel Usa Sourcing, L.P. Universal personal telecommunications service for an advanced intelligent network
DE69839087T2 (en) * 1998-03-18 2009-03-19 Sony Deutschland Gmbh IRC name translation protocol
US6154776A (en) * 1998-03-20 2000-11-28 Sun Microsystems, Inc. Quality of service allocation on a network
US6195698B1 (en) * 1998-04-13 2001-02-27 Compaq Computer Corporation Method for selectively restricting access to computer systems
US6104931A (en) * 1998-04-20 2000-08-15 Ericsson Inc. System and method for defining location services
US6134447A (en) * 1998-05-29 2000-10-17 Ericsson Inc. System and method for monitoring and barring location applications
US6219694B1 (en) * 1998-05-29 2001-04-17 Research In Motion Limited System and method for pushing information from a host system to a mobile data communication device having a shared electronic address
SE521263C2 (en) * 1998-06-22 2003-10-14 Ericsson Telefon Ab L M Device and method for establishing connection between a first and second subscriber by means of a public register
US6157953A (en) 1998-07-28 2000-12-05 Sun Microsystems, Inc. Authentication and access control in a management console program for managing services in a computer network
US6360102B1 (en) * 1998-09-10 2002-03-19 Ericsson Inc. System and method for defining a subscriber location privacy profile
US6195696B1 (en) * 1998-10-01 2001-02-27 International Business Machines Corporation Systems, methods and computer program products for assigning, generating and delivering content to intranet users
US6577865B2 (en) * 1998-11-05 2003-06-10 Ulysses Holdings, Llc System for intercept of wireless communications
US6332158B1 (en) 1998-12-03 2001-12-18 Chris Risley Domain name system lookup allowing intelligent correction of searches and presentation of auxiliary information
US6871224B1 (en) * 1999-01-04 2005-03-22 Cisco Technology, Inc. Facility to transmit network management data to an umbrella management system
US6212392B1 (en) * 1999-02-26 2001-04-03 Signal Soft Corp. Method for determining if the location of a wireless communication device is within a specified area
US6463288B1 (en) * 1999-03-18 2002-10-08 Ericsson Inc. System and method for monitoring positioning requests for mobile subscribers
US6671259B1 (en) * 1999-03-30 2003-12-30 Fujitsu Limited Method and system for wide area network load balancing
US6336117B1 (en) * 1999-04-30 2002-01-01 International Business Machines Corporation Content-indexing search system and method providing search results consistent with content filtering and blocking policies implemented in a blocking engine
US6564261B1 (en) * 1999-05-10 2003-05-13 Telefonaktiebolaget Lm Ericsson (Publ) Distributed system to intelligently establish sessions between anonymous users over various networks
US6301609B1 (en) * 1999-07-07 2001-10-09 Lucent Technologies Inc. Assignable associate priorities for user-definable instant messaging buddy groups
US6282427B1 (en) * 1999-07-14 2001-08-28 Telefonaktiebolaget L M Ericsson (Publ) Selection of location measurement units for determining the position of a mobile communication station
US6640241B1 (en) * 1999-07-19 2003-10-28 Groove Networks, Inc. Method and apparatus for activity-based collaboration by a computer system equipped with a communications manager
US6807423B1 (en) * 1999-12-14 2004-10-19 Nortel Networks Limited Communication and presence spanning multiple access networks
US7337210B2 (en) * 2000-01-13 2008-02-26 International Business Machines Corporation Method and apparatus for determining availability of a user of an instant messaging application
US6839735B2 (en) * 2000-02-29 2005-01-04 Microsoft Corporation Methods and systems for controlling access to presence information according to a variety of different access permission types
US6697840B1 (en) * 2000-02-29 2004-02-24 Lucent Technologies Inc. Presence awareness in collaborative systems
WO2001080524A2 (en) * 2000-04-17 2001-10-25 Circadence Corporation Method and system for overcoming denial of service attacks
US20020021307A1 (en) * 2000-04-24 2002-02-21 Steve Glenn Method and apparatus for utilizing online presence information
WO2001084812A2 (en) * 2000-05-03 2001-11-08 Daniel Schoeffler Method of enabling transmission and reception of communication when current destination for recipient is unknown to sender
US7562153B2 (en) * 2000-05-12 2009-07-14 AT&T Intellectual Property II, L. P. Method and apparatus for content distribution network brokering and peering
DE60125637T2 (en) * 2000-05-17 2007-10-04 International Business Machines Corp. System and method to detect the residence or availability of a telephone user and to publish the telephone number on the Internet
CN1430749A (en) * 2000-05-22 2003-07-16 新兴网络公司 System and methods of accessing network resources
US20020065828A1 (en) * 2000-07-14 2002-05-30 Goodspeed John D. Network communication using telephone number URI/URL identification handle
US20020085701A1 (en) * 2000-10-30 2002-07-04 Parsons Eric W. Method and system for providing unified communication management based on presence information
US7870196B2 (en) * 2000-11-08 2011-01-11 Nokia Corporation System and methods for using an application layer control protocol transporting spatial location information pertaining to devices connected to wired and wireless internet protocol networks
AU2002219796A1 (en) * 2000-11-20 2002-06-03 At And T Wireless Services, Inc. Systems for providing wireless communication presence information
US6484130B2 (en) * 2000-11-29 2002-11-19 International Business Machines Corporation Office accessibility information provider
AU2002239391A1 (en) * 2000-11-30 2002-06-11 Message Machines, Inc. Systems and methods for routing messages to communications devices
KR20020044823A (en) * 2000-12-06 2002-06-19 이계철 Apparatus and Method for Providing communication service based on personal identifier in Internet network
US7957514B2 (en) * 2000-12-18 2011-06-07 Paltalk Holdings, Inc. System, method and computer program product for conveying presence information via voice mail
US6441752B1 (en) * 2000-12-30 2002-08-27 Mundi Fomukong Method and apparatus for locating mobile units tracking another or within a prescribed geographic boundary
WO2002063832A1 (en) * 2001-02-05 2002-08-15 Personity, Inc. A system and method for filtering unavailable devices in a presence and availability management system
US20030023690A1 (en) * 2001-07-26 2003-01-30 Sunit Lohtia Method and apparatus for providing selective delivery of notifications to users of multiple devices over a network
US20030048195A1 (en) * 2001-08-31 2003-03-13 Dirk Trossen Apparatus and method to sense and subscribe to presence information
US20030135624A1 (en) * 2001-12-27 2003-07-17 Mckinnon Steve J. Dynamic presence management
US7751826B2 (en) * 2002-10-24 2010-07-06 Motorola, Inc. System and method for E911 location privacy protection

Also Published As

Publication number Publication date
EP1366631A4 (en) 2005-11-02
US20060259956A1 (en) 2006-11-16
EP1368740A1 (en) 2003-12-10
US20020120687A1 (en) 2002-08-29
WO2002063898A1 (en) 2002-08-15
EP1364491A1 (en) 2003-11-26
US20020116461A1 (en) 2002-08-22
WO2002063832A1 (en) 2002-08-15
EP1366631A1 (en) 2003-12-03
WO2002063486A1 (en) 2002-08-15
WO2002063489A1 (en) 2002-08-15
US20020120774A1 (en) 2002-08-29
US7246371B2 (en) 2007-07-17
US20020116336A1 (en) 2002-08-22

Similar Documents

Publication Publication Date Title
WO2002063898A8 (en) Presence and availability management system
WO2001041468A3 (en) Location services in a telecommunications system
WO2003055235A3 (en) System and method for managing interconnect carrier routing
AU2910300A (en) Method and system for obtaining identification information on a monitored party in a communication network
WO2006014504A3 (en) Self configuring network management system
GB2384637B (en) Systems and methods for providing information to users
EP0860966A3 (en) Distributed network computing system, and data exchange apparatus
WO2003054747A3 (en) Method and apparatus for managing components in an it system
EP1211845A3 (en) Method of determining a connection between a data emitting device and a data receiving device
WO2002025893A3 (en) A business to business engine and system for facilitating information interexchange using realtime data
GB0012354D0 (en) A method and system for providing location dependent information
CA2269584A1 (en) Method and apparatus for ip network call delivery
EP0812086A3 (en) Vlan control system and method
WO2003028343A3 (en) Communication system for location sensitive information and method therefor
WO2000021268A3 (en) Method and arrangement for complementing a telephone connection with additional information
WO2004010355A3 (en) Communication system for matching subscribers based on events
SE0200648D0 (en) A method and distributed rating system for determining rating data in a charging system
TW343301B (en) An information security system for tracing the information outflow and a method for tracing the same
WO1999000720A3 (en) Method and arrangement for detecting a non-authorised user access to a communications network
CA2397215A1 (en) Exchange of information in a communication network
EP1189385A3 (en) An apparatus and method for gathering, processing and locally storing information on access to a service made by an apparatus over a communications system
WO2003094494A3 (en) A method and system of rating in a charging system
EP1265417A3 (en) Device management system and method
WO2003023614A3 (en) System and method to automatically obtain a service
AU3812300A (en) Method and system for activating a packet data subscriber context for packet data

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A1

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BY BZ CA CH CN CO CR CU CZ DE DK DM DZ EC EE ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NO NZ OM PH PL PT RO RU SD SE SG SI SK SL TJ TM TN TR TT TZ UA UG US UZ VN YU ZA ZM ZW

AL Designated countries for regional patents

Kind code of ref document: A1

Designated state(s): GH GM KE LS MW MZ SD SL SZ TZ UG ZM ZW AM AZ BY KG KZ MD RU TJ TM AT BE CH CY DE DK ES FI FR GB GR IE IT LU MC NL PT SE TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

121 Ep: the epo has been informed by wipo that ep was designated in this application
AK Designated states

Kind code of ref document: C1

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BY BZ CA CH CN CO CR CU CZ DE DK DM DZ EC EE ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NO NZ OM PH PL PT RO RU SD SE SG SI SK SL TJ TM TN TR TT TZ UA UG US UZ VN YU ZA ZM ZW

AL Designated countries for regional patents

Kind code of ref document: C1

Designated state(s): GH GM KE LS MW MZ SD SL SZ TZ UG ZM ZW AM AZ BY KG KZ MD RU TJ TM AT BE CH CY DE DK ES FI FR GB GR IE IT LU MC NL PT SE TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

CFP Corrected version of a pamphlet front page
CR1 Correction of entry in section i

Free format text: PAT. BUL. 33/2002 UNDER (22) REPLACE THE EXISTING TEXT BY "20020205"

DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
WWE Wipo information: entry into national phase

Ref document number: 2002709373

Country of ref document: EP

WWP Wipo information: published in national office

Ref document number: 2002709373

Country of ref document: EP

REG Reference to national code

Ref country code: DE

Ref legal event code: 8642

WWW Wipo information: withdrawn in national office

Ref document number: 2002709373

Country of ref document: EP

NENP Non-entry into the national phase

Ref country code: JP

WWW Wipo information: withdrawn in national office

Country of ref document: JP