WO2002050724A3 - Method and system for creating a virtual team environment - Google Patents

Method and system for creating a virtual team environment Download PDF

Info

Publication number
WO2002050724A3
WO2002050724A3 PCT/CA2001/001750 CA0101750W WO0250724A3 WO 2002050724 A3 WO2002050724 A3 WO 2002050724A3 CA 0101750 W CA0101750 W CA 0101750W WO 0250724 A3 WO0250724 A3 WO 0250724A3
Authority
WO
WIPO (PCT)
Prior art keywords
team
vte
communications
members
collaboration services
Prior art date
Application number
PCT/CA2001/001750
Other languages
French (fr)
Other versions
WO2002050724A2 (en
Inventor
Christopher Thompson
Brian F Beaton
Clifford P Grossner
Douglas E Liversidge
Roman Romaniuk
Colin D R Smith
James F Zdralek
Jean J Bouchard
Stephane F Fortier
Denis Mercier
L Lloyd Williams
Original Assignee
Nortel Networks Ltd
Bell Canada
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nortel Networks Ltd, Bell Canada filed Critical Nortel Networks Ltd
Priority to AU2002215739A priority Critical patent/AU2002215739A1/en
Publication of WO2002050724A2 publication Critical patent/WO2002050724A2/en
Publication of WO2002050724A3 publication Critical patent/WO2002050724A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/40—Network security protocols
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/222—Monitoring or handling of messages using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/14—Session management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/54—Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/75—Indicating network or usage conditions on the user display
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
    • H04M3/42374—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity where the information is provided to a monitoring entity such as a potential calling party or a call processing server
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H04M3/567—Multimedia conference systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/003—Click to dial services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/42—Graphical user interfaces
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/50—Aspects of automatic or semi-automatic exchanges related to audio conference
    • H04M2203/5018—Initiating a conference during a two-party conversation, i.e. three-party-service or three-way-call
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/50—Aspects of automatic or semi-automatic exchanges related to audio conference
    • H04M2203/5063—Centrally initiated conference, i.e. Conference server dials participants
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/20—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems

Abstract

A system and a method for facilitating collaboration between members of a geographically dispersed team are disclosed. The system comprises a collaboration services suite and a graphical user interface. A collaboration services suite is adapted to support a plurality of integrated telecommunications services accessed by geographically dispersed team members using a virtual team environment (VTE) client that generates a graphical user interface (GUI) for each of the respective team members. Communications sessions are automatically set up by the collaboration services suite in response to request messages generated by the (VTE) client when a team member initiates a communications session request using the (GUI). Team members require no knowledge of another team member's communications device address in order to initiate a communications session. The collaboration services suite includes a (VTE) server that communicates with the (VTE) clients, a presence engine that collects and maintains a status of communications devices specified in a current profile of the team member; and, a call server for handling setup and control of a voice component of each communications session completed.
PCT/CA2001/001750 2000-12-18 2001-12-07 Method and system for creating a virtual team environment WO2002050724A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002215739A AU2002215739A1 (en) 2000-12-18 2001-12-07 Method and system for creating a virtual team environment

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/737,957 US20020075303A1 (en) 2000-12-18 2000-12-18 Method and system for creating a virtual team environment
US09/737,957 2000-12-18

Publications (2)

Publication Number Publication Date
WO2002050724A2 WO2002050724A2 (en) 2002-06-27
WO2002050724A3 true WO2002050724A3 (en) 2002-10-10

Family

ID=24965972

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CA2001/001750 WO2002050724A2 (en) 2000-12-18 2001-12-07 Method and system for creating a virtual team environment

Country Status (4)

Country Link
US (2) US20020075303A1 (en)
AU (1) AU2002215739A1 (en)
CA (1) CA2358345C (en)
WO (1) WO2002050724A2 (en)

Families Citing this family (178)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8255791B2 (en) 2000-11-29 2012-08-28 Dov Koren Collaborative, flexible, interactive real-time displays
US8156209B1 (en) * 2001-02-15 2012-04-10 Cisco Technology, Inc. Aggregation devices processing keep-alive messages of point-to-point sessions
US8494135B2 (en) * 2001-02-27 2013-07-23 Verizon Data Services Llc Methods and systems for contact management
US8472428B2 (en) 2001-02-27 2013-06-25 Verizon Data Services Llc Methods and systems for line management
US8503639B2 (en) 2001-02-27 2013-08-06 Verizon Data Services Llc Method and apparatus for adaptive message and call notification
US8751571B2 (en) * 2001-02-27 2014-06-10 Verizon Data Services Llc Methods and systems for CPN triggered collaboration
US8472931B2 (en) 2002-11-25 2013-06-25 Telesector Resources Group, Inc. Methods and systems for automatic communication line management based on device location
US8761363B2 (en) * 2001-02-27 2014-06-24 Verizon Data Services Llc Methods and systems for automatic forwarding of communications to a preferred device
US8472606B2 (en) 2001-02-27 2013-06-25 Verizon Data Services Llc Methods and systems for directory information lookup
US8798251B2 (en) * 2001-02-27 2014-08-05 Verizon Data Services Llc Methods and systems for computer enhanced conference calling
US8873730B2 (en) 2001-02-27 2014-10-28 Verizon Patent And Licensing Inc. Method and apparatus for calendared communications flow control
US6976017B1 (en) 2001-02-27 2005-12-13 Verizon Data Services Inc. Method and apparatus for context based querying
US8467502B2 (en) * 2001-02-27 2013-06-18 Verizon Data Services Llc Interactive assistant for managing telephone communications
US8503650B2 (en) 2001-02-27 2013-08-06 Verizon Data Services Llc Methods and systems for configuring and providing conference calls
US8774380B2 (en) 2001-02-27 2014-07-08 Verizon Patent And Licensing Inc. Methods and systems for call management with user intervention
US8488766B2 (en) 2001-02-27 2013-07-16 Verizon Data Services Llc Methods and systems for multiuser selective notification
US7912193B2 (en) 2001-02-27 2011-03-22 Verizon Data Services Llc Methods and systems for call management with user intervention
US7903796B1 (en) 2001-02-27 2011-03-08 Verizon Data Services Llc Method and apparatus for unified communication management via instant messaging
US8750482B2 (en) 2001-02-27 2014-06-10 Verizon Data Services Llc Methods and systems for preemptive rejection of calls
US8488761B2 (en) 2001-02-27 2013-07-16 Verizon Data Services Llc Methods and systems for a call log
JP4179880B2 (en) * 2001-03-16 2008-11-12 シャープ株式会社 System for synchronizing data, apparatus used in the system, and data synchronization method
US7269162B1 (en) * 2001-07-20 2007-09-11 Cisco Technology, Inc. Integration of presence services with a network enabled telephony device
GB0119819D0 (en) * 2001-08-14 2001-10-10 Ericsson Telefon Ab L M Communication networks
US6750897B1 (en) 2001-08-16 2004-06-15 Verizon Data Services Inc. Systems and methods for implementing internet video conferencing using standard phone calls
US20030046398A1 (en) * 2001-08-29 2003-03-06 Charles Buckley Method and system for managing a plurality of console devices in a network
US7603626B2 (en) * 2001-09-10 2009-10-13 Disney Enterprises, Inc. Method and system for creating a collaborative work over a digital network
JP2005518114A (en) 2002-02-14 2005-06-16 アバイア テクノロジー コーポレーション Presence tracking and namespace interconnect technology
US9392120B2 (en) 2002-02-27 2016-07-12 Verizon Patent And Licensing Inc. Methods and systems for call management with user intervention
US7412495B2 (en) * 2002-04-26 2008-08-12 Sun Microsystems, Inc. Method, system, and article of manufacture for a server side application
US7779076B2 (en) * 2002-05-31 2010-08-17 Aol Inc. Instant messaging personalization
US7689649B2 (en) * 2002-05-31 2010-03-30 Aol Inc. Rendering destination instant messaging personalization items before communicating with destination
US20030217098A1 (en) * 2002-05-15 2003-11-20 Microsoft Corporation Method and system for supporting the communication of presence information regarding one or more telephony devices
KR100869877B1 (en) * 2002-05-23 2008-11-24 주식회사 케이티 Apparatus and method for providing Integrated Presence service in fixed, mobile and internet convergence environment
US6757722B2 (en) * 2002-07-16 2004-06-29 Nokia Corporation System and method for providing partial presence notifications
US7912899B2 (en) 2002-09-06 2011-03-22 Oracle International Corporation Method for selectively sending a notification to an instant messaging device
US7941542B2 (en) 2002-09-06 2011-05-10 Oracle International Corporation Methods and apparatus for maintaining application execution over an intermittent network connection
US7412481B2 (en) 2002-09-16 2008-08-12 Oracle International Corporation Method and apparatus for distributed rule evaluation in a near real-time business intelligence system
US7899879B2 (en) * 2002-09-06 2011-03-01 Oracle International Corporation Method and apparatus for a report cache in a near real-time business intelligence system
US8165993B2 (en) 2002-09-06 2012-04-24 Oracle International Corporation Business intelligence system with interface that provides for immediate user action
US7945846B2 (en) 2002-09-06 2011-05-17 Oracle International Corporation Application-specific personalization for data display
US8255454B2 (en) 2002-09-06 2012-08-28 Oracle International Corporation Method and apparatus for a multiplexed active data window in a near real-time business intelligence system
US7401158B2 (en) * 2002-09-16 2008-07-15 Oracle International Corporation Apparatus and method for instant messaging collaboration
US8037150B2 (en) 2002-11-21 2011-10-11 Aol Inc. System and methods for providing multiple personas in a communications environment
US7636755B2 (en) 2002-11-21 2009-12-22 Aol Llc Multiple avatar personalities
US8112295B1 (en) 2002-11-26 2012-02-07 Embarq Holdings Company Llc Personalized hospitality management system
US7023980B2 (en) 2002-12-04 2006-04-04 Avaya Technology Corp. Outbound dialing decision criteria based
US7532628B2 (en) * 2002-12-30 2009-05-12 Cisco Technology, Inc. Composite controller for multimedia sessions
US7474741B2 (en) 2003-01-20 2009-01-06 Avaya Inc. Messaging advise in presence-aware networks
US7941762B1 (en) * 2003-02-14 2011-05-10 Shoretel, Inc. Display of real time information for selected possibilities
US7031842B1 (en) 2003-02-26 2006-04-18 3Dgeo Development, Inc. Systems and methods for collaboratively viewing and editing seismic data
US7908554B1 (en) 2003-03-03 2011-03-15 Aol Inc. Modifying avatar behavior based on user action or mood
US20040179039A1 (en) 2003-03-03 2004-09-16 Blattner Patrick D. Using avatars to communicate
US7913176B1 (en) 2003-03-03 2011-03-22 Aol Inc. Applying access controls to communications with avatars
US20040230659A1 (en) * 2003-03-12 2004-11-18 Chase Michael John Systems and methods of media messaging
US7603291B2 (en) * 2003-03-14 2009-10-13 Sap Aktiengesellschaft Multi-modal sales applications
NO318975B1 (en) * 2003-06-20 2005-05-30 Tandberg Telecom As System and procedure for setting up fashions and conferences
DE10330281A1 (en) * 2003-07-04 2005-01-27 Siemens Ag Method and module for direct dialing
DE602004026232D1 (en) 2003-09-16 2010-05-06 Research In Motion Ltd A method of generating a peer-to-peer instant messaging solution without the use of an instant messaging server
US10261654B2 (en) 2003-09-16 2019-04-16 Blackberry Limited Handheld electronic device and associated method for indicating delivery status of a message
ES2354292T3 (en) 2003-09-19 2011-03-11 Research In Motion Limited ELECTRONIC HAND AND ASSOCIATED METHOD DEVICE THAT PROVIDES TIME DATA IN A MESSENGER ENVIRONMENT.
US7647378B2 (en) * 2003-11-17 2010-01-12 International Business Machines Corporation Personnel search enhancement for collaborative computing
US20050132271A1 (en) * 2003-12-11 2005-06-16 International Business Machines Corporation Creating a session document from a presentation document
US20050132273A1 (en) * 2003-12-11 2005-06-16 International Business Machines Corporation Amending a session document during a presentation
US20050132274A1 (en) * 2003-12-11 2005-06-16 International Business Machine Corporation Creating a presentation document
US9378187B2 (en) * 2003-12-11 2016-06-28 International Business Machines Corporation Creating a presentation document
US8825906B2 (en) * 2003-12-12 2014-09-02 International Business Machines Corporation Method and system for named collaborative spaces in a collaborative computing environment
US8499232B2 (en) * 2004-01-13 2013-07-30 International Business Machines Corporation Differential dynamic content delivery with a participant alterable session copy of a user profile
US7571380B2 (en) * 2004-01-13 2009-08-04 International Business Machines Corporation Differential dynamic content delivery with a presenter-alterable session copy of a user profile
US8223747B2 (en) * 2004-02-13 2012-07-17 Yahoo! Inc. Predictive communication routing scheme using instant messaging preferences and/or settings for routing packet traffic for voice, video and other multimedia communications
US9398152B2 (en) 2004-02-25 2016-07-19 Avaya Inc. Using business rules for determining presence
US8249232B2 (en) * 2004-04-08 2012-08-21 Gryphon Networks Corp. System and method for control of communications connections
US8050394B2 (en) * 2004-04-08 2011-11-01 Gryphon Networks Corp. System and method for control of communications connections and notifications
US8526428B2 (en) 2004-04-08 2013-09-03 Gryphon Networks Corp. System and method for control of communications connections and notifications
US8005200B2 (en) * 2004-04-08 2011-08-23 Gryphon Networks Corp. System and method for control of communications connections and notifications
US7827239B2 (en) * 2004-04-26 2010-11-02 International Business Machines Corporation Dynamic media content for collaborators with client environment information in dynamic client contexts
US7519683B2 (en) * 2004-04-26 2009-04-14 International Business Machines Corporation Dynamic media content for collaborators with client locations in dynamic client contexts
US20060031497A1 (en) * 2004-05-21 2006-02-09 Bea Systems, Inc. Systems and methods for collaborative content storage
US20050262006A1 (en) * 2004-05-20 2005-11-24 Bea Systems, Inc. Systems and methods for a collaboration server
US20050262093A1 (en) * 2004-05-20 2005-11-24 Bea Systems, Inc. Systems and methods for a collaboration client
US20060010205A1 (en) * 2004-05-21 2006-01-12 Bea Systems, Inc. Systems and methods for collaboration impersonation
US20060031234A1 (en) * 2004-05-21 2006-02-09 Brodi Beartusk Systems and methods for a collaborative group chat
US20050262185A1 (en) * 2004-05-20 2005-11-24 Bea Systems, Inc. Systems and methods for a collaboration messaging framework
US20060004690A1 (en) * 2004-05-21 2006-01-05 Bea Systems, Inc. Systems and methods for dynamic configuration of a collaboration
US20050262095A1 (en) * 2004-05-21 2005-11-24 Bea Systems, Inc. Systems and methods for collaboration interceptors
US20050278294A1 (en) * 2004-05-20 2005-12-15 Bea Systems, Inc. Systems and methods for a collaboration presence framework
US20050273714A1 (en) * 2004-05-21 2005-12-08 Bea Systems, Inc. Systems and methods for an embedded collaboration client
EP1747509A4 (en) * 2004-05-20 2009-12-23 Bea Systems Inc Systems and methods for enterprise collaboration
US20050262075A1 (en) 2004-05-21 2005-11-24 Bea Systems, Inc. Systems and methods for collaboration shared state management
US20050262094A1 (en) * 2004-05-20 2005-11-24 Bea Systems, Inc. Systems and methods for enterprise collaboration
US20050262007A1 (en) * 2004-05-21 2005-11-24 Bea Systems, Inc. Systems and methods for a collaborative call center
US20050273382A1 (en) * 2004-05-21 2005-12-08 Bea Systems, Inc. Systems and methods for collaborative co-navigation
US20060010125A1 (en) * 2004-05-21 2006-01-12 Bea Systems, Inc. Systems and methods for collaborative shared workspaces
US7769154B1 (en) 2004-06-09 2010-08-03 Avaya Inc. Aggregated perceived presence
US20050276407A1 (en) * 2004-06-09 2005-12-15 Avaya Technology Corp. Telephony device ring determination by scheduler
US7519904B2 (en) * 2004-07-08 2009-04-14 International Business Machines Corporation Differential dynamic delivery of content to users not in attendance at a presentation
US7487208B2 (en) * 2004-07-08 2009-02-03 International Business Machines Corporation Differential dynamic content delivery to alternate display device locations
US8185814B2 (en) * 2004-07-08 2012-05-22 International Business Machines Corporation Differential dynamic delivery of content according to user expressions of interest
US7426538B2 (en) * 2004-07-13 2008-09-16 International Business Machines Corporation Dynamic media content for collaborators with VOIP support for client communications
US9167087B2 (en) * 2004-07-13 2015-10-20 International Business Machines Corporation Dynamic media content for collaborators including disparate location representations
US9652809B1 (en) 2004-12-21 2017-05-16 Aol Inc. Using user profile information to determine an avatar and/or avatar characteristics
WO2006078094A1 (en) * 2005-01-22 2006-07-27 Nhn Corporation System and method for sharing knowledge through on-line human network
US8358762B1 (en) * 2005-03-21 2013-01-22 Aol Inc. Conference calls and meetings via electronic messaging interface
US8356011B2 (en) * 2005-07-26 2013-01-15 Microsoft Corporation Organizing presence information into collections of publications
US7650337B2 (en) * 2005-07-26 2010-01-19 Microsoft Corporation Managing rich presence collections
US20070058569A1 (en) * 2005-08-03 2007-03-15 Mcmenamin Marie Integrated presentation and management of communication services
US8737579B2 (en) * 2005-08-03 2014-05-27 At&T Intellectual Property I, L.P. Methods of routing messages using a listener registry
CN1794722B (en) * 2005-09-19 2010-05-05 华为技术有限公司 Method of transfering off-line message and instant message server
US8964956B2 (en) * 2005-12-13 2015-02-24 Gryphon Networks Corp. System and method for integrated compliance and contact management
KR100882188B1 (en) * 2006-02-08 2009-02-06 삼성전자주식회사 Apparatus and method for providing user datagram protocol/internet protocol based a1 interface in mobile telecommunication system
CN1863175B (en) * 2006-02-25 2010-08-25 华为技术有限公司 Presence service access apparatus, presence service system and method for issuing and obtaining presence information
US8234559B2 (en) * 2006-03-31 2012-07-31 Microsoft Corporation Managing rich presence collections
US8108345B2 (en) 2006-03-31 2012-01-31 Microsoft Corporation Managing rich presence collections in a single request
US7587678B1 (en) * 2006-04-13 2009-09-08 Kayak Software Corporation Email-based customer support management system
US20070271337A1 (en) * 2006-05-22 2007-11-22 Microsoft Corporation Quorum for a Real-Time, Collaborative Electronic Meeting
US20070276913A1 (en) * 2006-05-23 2007-11-29 Microsoft Corporation Providing Access to Missed Text Messages in a Real-Time Text-Messaging Conference
US9350560B2 (en) * 2006-05-31 2016-05-24 International Business Machines Corporation Selective information sharing across team spaces
US20070293212A1 (en) * 2006-06-16 2007-12-20 Neltura Technology, Inc. System and methods for using online community identities of users to establish mobile communication sessions
US8355320B1 (en) * 2006-06-22 2013-01-15 Nextel Communications Inc. Systems and methods for providing presence information
US8244808B2 (en) * 2006-06-26 2012-08-14 Microsoft Corporation Integrated network and application session establishment
FI20065479A0 (en) * 2006-07-05 2006-07-05 Nokia Corp group Communications
CA2551692A1 (en) * 2006-07-10 2008-01-10 Ascalade Communications Inc. Intelligent redialing with presence information
US20080069330A1 (en) * 2006-09-20 2008-03-20 Erik John Burckart Re-establishing a parked call on a same or different device or medium
US20080071869A1 (en) * 2006-09-20 2008-03-20 International Business Machines Corporation System and method for preempting a user's activity state in instant messaging systems
US8006190B2 (en) 2006-10-31 2011-08-23 Yahoo! Inc. Social namespace addressing for non-unique identifiers
US8200763B2 (en) * 2006-11-22 2012-06-12 Yahoo! Inc. Enabling display of a recipient list for a group text message
JP4777222B2 (en) * 2006-11-29 2011-09-21 富士通株式会社 State management device and state management method
US8081745B2 (en) * 2006-12-14 2011-12-20 Microsoft Corporation Dynamic information publication enabling direct access to a preferred communication channel connection in integrated communication server
US10389762B2 (en) * 2006-12-19 2019-08-20 Bce Inc. Method, system and apparatus for causing a communication client to join a media-over-packet communication session
US8150003B1 (en) 2007-01-23 2012-04-03 Avaya Inc. Caller initiated undivert from voicemail
US8599801B2 (en) * 2007-02-01 2013-12-03 Yahoo! Inc. Collecting implicit information for determining context of event actions
US20080195945A1 (en) * 2007-02-14 2008-08-14 Oracle International Corporation Enterprise context
US8370349B2 (en) * 2007-02-28 2013-02-05 Yahoo! Inc. Instant contact searching and presentation by category
US20080279177A1 (en) * 2007-05-09 2008-11-13 Eyal Shlomot Conjoined Telephony Communication System
US10956874B2 (en) * 2007-06-21 2021-03-23 Microsoft Technology Licensing, Llc Multimedia calendar
US20090070419A1 (en) * 2007-09-11 2009-03-12 International Business Machines Corporation Administering Feeds Of Presence Information Of One Or More Presentities
US8904044B2 (en) 2007-09-28 2014-12-02 International Business Machines Corporation Adapting compression techniques over data based on context
US20090106366A1 (en) * 2007-10-17 2009-04-23 Nokia Corporation System and method for visualizing threaded communication across multiple communication channels using a mobile web server
US20090107265A1 (en) * 2007-10-25 2009-04-30 Cisco Technology, Inc. Utilizing Presence Data Associated with a Sensor
US20090150403A1 (en) * 2007-12-11 2009-06-11 William Francis Jerome Methods and Apparatus for Dynamic Generation and Notification of Virtual Presentities for Presence-Based Awareness
US20090228815A1 (en) * 2008-03-10 2009-09-10 Palm, Inc. Techniques for managing interfaces based on user circumstances
JP5178319B2 (en) * 2008-05-22 2013-04-10 キヤノン株式会社 Application platform
US8688841B2 (en) * 2008-06-05 2014-04-01 Modena Enterprises, Llc System and method for content rights based on existence of a voice session
US8296416B2 (en) * 2008-07-29 2012-10-23 International Business Machines Corporation Representing aggregated rich presence information
US8447808B2 (en) * 2008-09-19 2013-05-21 International Business Machines Corporation Virtual presence server
US20100083319A1 (en) * 2008-09-30 2010-04-01 Echostar Technologies Llc Methods and apparatus for locating content in an electronic programming guide
US20100107085A1 (en) * 2008-10-29 2010-04-29 The Go Daddy Group, Inc. Control panel for managing multiple online data management solutions
US20100106764A1 (en) * 2008-10-29 2010-04-29 The Go Daddy Group, Inc. Datacenter hosting multiple online data management solutions
US20100106615A1 (en) * 2008-10-29 2010-04-29 The Go Daddy Group, Inc. Providing multiple online data management solutions
US8214433B2 (en) * 2008-12-15 2012-07-03 International Business Machines Corporation System and method to provide context for an automated agent to service multiple avatars within a virtual universe
US8005895B2 (en) * 2009-02-27 2011-08-23 Microsoft Corporation Distributed routing of conferences using conference identifier
US9325599B2 (en) * 2009-03-30 2016-04-26 Shoretel, Inc. Methods for providing a status to devices in a distributed system
JP5669418B2 (en) * 2009-03-30 2015-02-12 アバイア インク． A system and method for managing incoming requests that require a communication session using a graphical connection display.
US8359354B1 (en) * 2009-03-30 2013-01-22 Shoretel, Inc. Methods for providing a status to devices in a distributed system
US8493892B1 (en) 2009-03-30 2013-07-23 Shoretel, Inc. Resolving conflicts in distributed systems
US20110010635A1 (en) * 2009-07-10 2011-01-13 Novell, Inc. Unified editable inbox
US8401154B2 (en) 2009-09-17 2013-03-19 Verizon Patent And Licensing Inc. Emergency text communications
US8301581B2 (en) * 2009-09-24 2012-10-30 Avaya Inc. Group compositing algorithms for presence
US20110225248A1 (en) * 2010-03-15 2011-09-15 Microsoft Corporation Multimodal conversation state and transfer through centralized notification
US8572113B2 (en) 2010-09-02 2013-10-29 Gryphon Networks Corp. Network calling privacy with recording
US8732190B2 (en) 2010-09-02 2014-05-20 Gryphon Networks Corp. Network calling privacy with recording
US8977735B2 (en) * 2011-12-12 2015-03-10 Rackspace Us, Inc. Providing a database as a service in a multi-tenant environment
US9264390B2 (en) 2012-03-22 2016-02-16 Google Inc. Synchronous communication system and method
US10152467B2 (en) 2012-08-13 2018-12-11 Google Llc Managing a sharing of media content among client computers
EP2717541B1 (en) * 2012-10-08 2017-03-15 Alcatel Lucent Enriched presence status
US9294522B1 (en) * 2012-12-28 2016-03-22 Google Inc. Synchronous communication system and method
KR102228455B1 (en) 2013-08-05 2021-03-16 삼성전자주식회사 Device and sever for providing a subject of conversation and method for providing the same
JP6314539B2 (en) * 2014-02-28 2018-04-25 株式会社リコー Transmission terminal, transmission system, transmission method and program
US9058563B1 (en) * 2014-10-15 2015-06-16 Blackwerks LLC Suggesting activities
US9026941B1 (en) * 2014-10-15 2015-05-05 Blackwerks LLC Suggesting activities
EP3207689A4 (en) 2014-10-15 2018-05-23 Blackwerks LLC Suggesting activities
US20160275301A1 (en) * 2015-03-17 2016-09-22 Dots Communication, Inc. Information sharing control
JP6493236B2 (en) * 2016-01-25 2019-04-03 ブラザー工業株式会社 Communication method, communication program, and server
JP6387972B2 (en) * 2016-01-25 2018-09-12 ブラザー工業株式会社 COMMUNICATION METHOD, COMMUNICATION SYSTEM, AND COMMUNICATION PROGRAM
US10506089B2 (en) 2016-08-12 2019-12-10 International Business Machines Corporation Notification bot for topics of interest on voice communication devices
US10075480B2 (en) * 2016-08-12 2018-09-11 International Business Machines Corporation Notification bot for topics of interest on voice communication devices
US10902366B2 (en) 2017-03-01 2021-01-26 Rolls-Royce Corporation Visualization features for teams
US11238383B2 (en) 2017-06-14 2022-02-01 Atlassian Pty Ltd. Systems and methods for creating and managing user teams of user accounts
US11436215B2 (en) 2018-08-20 2022-09-06 Samsung Electronics Co., Ltd. Server and control method thereof

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999034628A1 (en) * 1997-12-30 1999-07-08 Telefonaktiebolaget Lm Ericsson (Publ) On-line notification in a mobile communications system
WO1999048011A1 (en) * 1998-03-20 1999-09-23 Advanced Web Solutions, Inc. Communication board system and method for use in computer networks
WO2000069140A1 (en) * 1999-05-10 2000-11-16 Telefonaktiebolaget Lm Ericsson (Publ) A distributed system to intelligently establish sessions between anonymous users over various networks

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5437009A (en) * 1993-02-18 1995-07-25 Bell Communications Research, Inc. Method and system for displaying status information of communications networks
US5999208A (en) * 1998-07-15 1999-12-07 Lucent Technologies Inc. System for implementing multiple simultaneous meetings in a virtual reality mixed media meeting room
US6559863B1 (en) * 2000-02-11 2003-05-06 International Business Machines Corporation System and methodology for video conferencing and internet chatting in a cocktail party style
US7240093B1 (en) * 2000-02-29 2007-07-03 Microsoft Corporation Use of online messaging to facilitate selection of participants in game play

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999034628A1 (en) * 1997-12-30 1999-07-08 Telefonaktiebolaget Lm Ericsson (Publ) On-line notification in a mobile communications system
WO1999048011A1 (en) * 1998-03-20 1999-09-23 Advanced Web Solutions, Inc. Communication board system and method for use in computer networks
WO2000069140A1 (en) * 1999-05-10 2000-11-16 Telefonaktiebolaget Lm Ericsson (Publ) A distributed system to intelligently establish sessions between anonymous users over various networks

Non-Patent Citations (6)

* Cited by examiner, † Cited by third party
Title
ALDRED B ET AL: "CALL MANAGEMENT IN A LAKES ENVIRONMENT", IEEE COMSOC INTERNATIONAL WORKSHOP ON MULTIMEDIA COMMUNICATIONS, XX, XX, 16 May 1994 (1994-05-16), pages 4 - 4-1-4-4-6, XP002009068 *
ALTMANN J ET AL: "An environment for cooperative software development realization and implications", SYSTEM SCIENCES, 1998., PROCEEDINGS OF THE THIRTY-FIRST HAWAII INTERNATIONAL CONFERENCE ON KOHALA COAST, HI, USA 6-9 JAN. 1998, LOS ALAMITOS, CA, USA,IEEE COMPUT. SOC, US, 6 January 1998 (1998-01-06), pages 27 - 37, XP010262898, ISBN: 0-8186-8255-8 *
SPELLMAN P J ET AL: "COLLABORATIVE VIRTUAL WORKSPACE", PROCEEDINGS OF THE INTERNATIONAL ACM SIGGROUP CONFERENCE ON SUPPORTING GROUP WORK. THE INTEGRATION CHALLENGE, XX, XX, 1997, pages 197 - 203, XP000925335 *
XP002195089, Retrieved from the Internet <URL:HTTP://WWW.WOW-COM.COM/MARKET-RESEARCH/DOCUMENTS/LARKINWS2.PDF> [retrieved on 20020328] *
XP002195889, Retrieved from the Internet <URL:HTTP://RESEARCH.SUN.COM/RESEARCH/NETCOMM/PAPERS/CONNEXUSREPORT.PDF> [retrieved on 20020411] *
XP002196111, Retrieved from the Internet <URL:FTP://FTP.LOTUS.COM/PUB/LOTUSWEB/PRODUCT/SAMETIME//STOVERVIEUW.PDF> *

Also Published As

Publication number Publication date
US20050216848A1 (en) 2005-09-29
WO2002050724A2 (en) 2002-06-27
US7469384B2 (en) 2008-12-23
US20020075303A1 (en) 2002-06-20
AU2002215739A1 (en) 2002-07-01
CA2358345A1 (en) 2002-06-18
CA2358345C (en) 2012-05-22

Similar Documents

Publication Publication Date Title
WO2002050724A3 (en) Method and system for creating a virtual team environment
WO2002050722A3 (en) Method and system for supporting communications within a virtual team environment
WO2002050721A3 (en) Method of team member profile selection within a virtual team environment
WO2002050659A3 (en) Graphical user interface for a virtual team environment
WO2002050723A3 (en) Method and system for automatic handling of invitations to join communications sessions in a virtual team environment
WO2002050725A3 (en) Method for initiating communications with dispersed team members from within a virtual team environment using personal identifiers
US7236574B2 (en) Method and system for providing communication services for hearing-impaired parties
US6747970B1 (en) Methods and apparatus for providing communications services between connectionless and connection-oriented networks
US6148067A (en) Anonymous voice communication
US7386000B2 (en) Packet mode speech communication
AU2003267302B2 (en) A communication device for providing multimedia in a group communication network
US7296002B2 (en) Methods and apparatus for providing agent controlled synchronized browsing at a terminal
AU2003270805B2 (en) A communication manager for providing multimedia in a group communicaiton network
US20030021400A1 (en) Audio conferencing system and method
US20030206192A1 (en) Asynchronous message push to web browser
US20040073670A1 (en) Method of queuing requests to access a communications network
AU4963800A (en) A distributed system to intelligently establish sessions between anonymous usersover various networks
JP2010193532A (en) Method and system for cpn-triggered collaboration
JP2004500774A (en) Method and apparatus for joining a group communication service in an existing communication system
JP2006339937A (en) Network system performing application control corresponding to context information
WO2011095874A1 (en) A method and system for establishing data communication channels
JP4180239B2 (en) Telecommunication platform
CA2317467A1 (en) Communications system
JP2001517031A (en) Information retrieval system
JP2005244984A (en) Automatic conference service

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A2

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BY BZ CH CN CO CR CU CZ DE DK DM DZ EC EE ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NO NZ OM PH PL PT RO RU SD SE SG SI SK SL TJ TM TR TT TZ UA UG UZ VN YU ZA ZM ZW

AL Designated countries for regional patents

Kind code of ref document: A2

Designated state(s): GH GM KE LS MW MZ SD SL SZ TZ UG ZM ZW AM AZ BY KG KZ MD RU TJ TM AT BE CH CY DE DK ES FI FR GB GR IE IT LU MC NL PT SE TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

AK Designated states

Kind code of ref document: A3

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BY BZ CH CN CO CR CU CZ DE DK DM DZ EC EE ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NO NZ OM PH PL PT RO RU SD SE SG SI SK SL TJ TM TR TT TZ UA UG UZ VN YU ZA ZM ZW

AL Designated countries for regional patents

Kind code of ref document: A3

Designated state(s): GH GM KE LS MW MZ SD SL SZ TZ UG ZM ZW AM AZ BY KG KZ MD RU TJ TM AT BE CH CY DE DK ES FI FR GB GR IE IT LU MC NL PT SE TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

121 Ep: the epo has been informed by wipo that ep was designated in this application
DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
REG Reference to national code

Ref country code: DE

Ref legal event code: 8642

122 Ep: pct application non-entry in european phase
NENP Non-entry into the national phase

Ref country code: JP

WWW Wipo information: withdrawn in national office

Country of ref document: JP