WO2001090990A1 - Electronic warranty claim processing method and system - Google Patents
Electronic warranty claim processing method and systemInfo
- Publication number
- WO2001090990A1 WO2001090990A1 PCT/US2001/010205 US0110205W WO0190990A1 WO 2001090990 A1 WO2001090990 A1 WO 2001090990A1 US 0110205 W US0110205 W US 0110205W WO 0190990 A1 WO0190990 A1 WO 0190990A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- data
- computer system
- client computer
- server system
- warranty
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Strategic Management (AREA)
- Entrepreneurship & Innovation (AREA)
- Accounting & Taxation (AREA)
- Theoretical Computer Science (AREA)
- Economics (AREA)
- Marketing (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Human Resources & Organizations (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Tourism & Hospitality (AREA)
- Data Mining & Analysis (AREA)
- Quality & Reliability (AREA)
- Operations Research (AREA)
- Game Theory and Decision Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
Claims
Priority Applications (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CA002376089A CA2376089A1 (en) | 2000-05-19 | 2001-03-30 | Electronic warranty claim processing method and system |
AU51128/01A AU781335B2 (en) | 2000-05-19 | 2001-03-30 | Electronic warranty claim processing method and system |
EP01924478A EP1218846A4 (en) | 2000-05-19 | 2001-03-30 | Electronic warranty claim processing method and system |
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US20380800P | 2000-05-19 | 2000-05-19 | |
US60/203,808 | 2000-05-19 | ||
US61763800A | 2000-07-17 | 2000-07-17 | |
US09/617,638 | 2000-07-17 |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2001090990A1 true WO2001090990A1 (en) | 2001-11-29 |
Family
ID=26898922
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2001/010205 WO2001090990A1 (en) | 2000-05-19 | 2001-03-30 | Electronic warranty claim processing method and system |
Country Status (4)
Country | Link |
---|---|
EP (1) | EP1218846A4 (en) |
AU (1) | AU781335B2 (en) |
CA (1) | CA2376089A1 (en) |
WO (1) | WO2001090990A1 (en) |
Citations (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5182705A (en) * | 1989-08-11 | 1993-01-26 | Itt Corporation | Computer system and method for work management |
US5557515A (en) * | 1989-08-11 | 1996-09-17 | Hartford Fire Insurance Company, Inc. | Computerized system and method for work management |
US5724575A (en) * | 1994-02-25 | 1998-03-03 | Actamed Corp. | Method and system for object-based relational distributed databases |
EP0965950A2 (en) * | 1998-06-13 | 1999-12-22 | SAMSUNG ELECTRONICS Co. Ltd. | Method for automatically storing first use date of electronic device |
US6031621A (en) * | 1996-11-05 | 2000-02-29 | Hewlett-Packard Company | Information collection system |
US6064979A (en) * | 1996-10-25 | 2000-05-16 | Ipf, Inc. | Method of and system for finding and serving consumer product related information over the internet using manufacturer identification numbers |
US6240286B1 (en) * | 1997-12-16 | 2001-05-29 | Ericsson Inc. | Automated warranty registration |
-
2001
- 2001-03-30 CA CA002376089A patent/CA2376089A1/en not_active Abandoned
- 2001-03-30 EP EP01924478A patent/EP1218846A4/en not_active Withdrawn
- 2001-03-30 AU AU51128/01A patent/AU781335B2/en not_active Ceased
- 2001-03-30 WO PCT/US2001/010205 patent/WO2001090990A1/en not_active Application Discontinuation
Patent Citations (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5182705A (en) * | 1989-08-11 | 1993-01-26 | Itt Corporation | Computer system and method for work management |
US5557515A (en) * | 1989-08-11 | 1996-09-17 | Hartford Fire Insurance Company, Inc. | Computerized system and method for work management |
US5724575A (en) * | 1994-02-25 | 1998-03-03 | Actamed Corp. | Method and system for object-based relational distributed databases |
US6064979A (en) * | 1996-10-25 | 2000-05-16 | Ipf, Inc. | Method of and system for finding and serving consumer product related information over the internet using manufacturer identification numbers |
US6031621A (en) * | 1996-11-05 | 2000-02-29 | Hewlett-Packard Company | Information collection system |
US6240286B1 (en) * | 1997-12-16 | 2001-05-29 | Ericsson Inc. | Automated warranty registration |
EP0965950A2 (en) * | 1998-06-13 | 1999-12-22 | SAMSUNG ELECTRONICS Co. Ltd. | Method for automatically storing first use date of electronic device |
Non-Patent Citations (11)
Title |
---|
"Cascor's warranty news", vol. 1, no. 1, December 1997 (1997-12-01), XP002943657, Retrieved from the Internet <URL:http://www.cascor.com/page2.html> * |
AIRCONDITIONING, HEATING & REFRIGERATION NEWS, vol. 199, no. 8, 21 October 1996 (1996-10-21), pages 24 * |
ANONYMOUS: "Lennox goes E-commerce with heating and A/C products", CONTRACTING BUSINESS, vol. 57, no. 2, February 2000 (2000-02-01), CLEVELAND, pages 22, XP002943654 * |
DATABASE ABI/INFORM [online] ANONYMOUS: "Freightliner expands on products and customer services", XP002943653, accession no. Dialog Database accession no. 93-61340 * |
DATABASE GALE GROUP [online] 1999, "EDS hits $10 billion revenue mark for first time", XP002943658, accession no. Dialog Database accession no. 2626679 * |
DATABASE GALEGROUP TRADE&INDUSTRY [online] TURPIN J.R.: "Warranty claims going on-line (HVAC online offers software, communication services for heating, ventilation, air-conditioning companies)", XP002943656, accession no. Dialog Database accession no. 18814559 * |
ELECTRONIC CLAIMS PROCESSING REPORT, vol. 3, no. 3, 6 February 1995 (1995-02-06), pages N/A * |
FLEET EQUIPMENT, vol. 19, no. 4, April 1993 (1993-04-01), pages 6 - 12 * |
RUPLEY SEBASTIAN: "Money makes the web go round", PC MAGAZINE ONLINE, 13 July 1998 (1998-07-13), XP002943655, Retrieved from the Internet <URL:wysiwyg://873/http://www.zdnet.com/pcmag/news/trends/t9870713a.html> * |
See also references of EP1218846A4 * |
WHEELER RICHARD: "The systems scene", INSURANCE BROKERS MONTHLY AND INSURANCE ADVISER, vol. 45, no. 12, December 1995 (1995-12-01), pages 472, XP002943659 * |
Also Published As
Publication number | Publication date |
---|---|
EP1218846A1 (en) | 2002-07-03 |
CA2376089A1 (en) | 2001-11-29 |
AU781335B2 (en) | 2005-05-19 |
AU5112801A (en) | 2001-12-03 |
EP1218846A4 (en) | 2006-07-19 |
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