WO2001065446A9 - Method and system for distribution of electronic coupons - Google Patents
Method and system for distribution of electronic couponsInfo
- Publication number
- WO2001065446A9 WO2001065446A9 PCT/US2001/006272 US0106272W WO0165446A9 WO 2001065446 A9 WO2001065446 A9 WO 2001065446A9 US 0106272 W US0106272 W US 0106272W WO 0165446 A9 WO0165446 A9 WO 0165446A9
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- user
- coupon
- computer
- access code
- collection
- Prior art date
Links
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0209—Incentive being awarded or redeemed in connection with the playing of a video game
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0221—Re-usable coupons
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0225—Avoiding frauds
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0269—Targeted advertisements based on user profile or attribute
- G06Q30/0271—Personalized advertisement
Definitions
- the present invention relates to the electronic dissemination of consumer coupons, and more particularly to a method and system enabling the electronic dissemination of electronic coupons combined with both coupon-related and coupon- unrelated information stored on a computer readable storage medium, and a control program limiting a user's access to only such coupons as have been authorized through user input of an access code.
- coupon distribution medium provides significant disadvantages to the coupon advertisers and sponsors.
- Publication and advertising placement costs may be quite significant. For larger coupon books, manufacturing costs may reach $7.00 per book, leaving little profit margin, and often carry significant distribution costs. Coupon placement for each advertiser is also an issue, and once a coupon is cut from the book, the advertiser is no longer positioned to receive any additional ad impressions or sales opportunities. Additionally, all ad and coupon copy is fixed once the publication goes to press, such that there is no possibility for any real-time updates, offers, or changes in the offers by advertisers. Further, due to the difficulty in managing the aggregate number of potential coupons and advertisers in each coupon book, coupons that are to be distributed in coupon books are often broken down and sold by geographic region.
- an end user of the coupon book will traditionally purchase a coupon book for the geographic region in which such user resides, for example the individual state of residence of the end user, and distributors will sell the coupon books at retail prices ranging from $10.00 to $40.00 per state.
- the user finds himself travelling outside of his or her own state and requires coupons for car rentals or hotels, the user would need to have already purchased additional coupon books for those states in which he or she is now travelling.
- consumers of such coupon books may find only a limited number of discount offers particularly suited for their needs.
- a consumer In order to use such a service, a consumer is ordinarily required to "register" themselves as a user of such a service by providing personal information, such as their name, address, telephone number, and often times personal consumer characteristics and preferences that the service provider may later use themselves for more directed marketing efforts, or sell to others for their marketing use.
- coupon providers may incur substantial expense in seeking to provide their discount offers through such a service, as the only way in which such a service provider may derive a profit is to charge advertisers for coupon placement, and possibly charge per each coupon downloaded.
- such an online method for distributing coupons necessarily requires that a user have access to an Internet connection in order to obtain and use the coupons.
- Such a mandatory Internet connection reduces the potential number of consumers who are able to benefit from the use of such a coupon distribution system, and likewise increases a user's exposure to computer viruses which may inadvertently be obtained through Internet downloads.
- Even further, such an online method for distributing electronic coupons causes the user to experience significant wait times when downloading individual coupons.
- Bandwidth limitations limit the amount of data that may be included in any single coupon record, and users seeking to obtain a large number of coupons may find themselves waiting for excessively long periods of time.
- Another example of previous methods and apparatus for distributing electronic coupons is shown in U.S. Patent Nos. 5,710,886 and 6,035,280 to Christensen et al.
- a list of consumer's names and addresses is generated as a "target list" to receive mass mailings of a diskette bearing electronic coupons.
- a user Upon receipt of the diskette, a user is required to phone a toll free number or access a remote server in order to provide identification and demographic information, such as the user's name, address, income level, marital status, number of children, etc.
- the toll free operator or remote server After the toll free operator or remote server confirms that the user is in fact the particular targeted consumer, the user is provided an authorization number to unlock the software on the diskette, in turn enabling the user to then view and print a limited, pre-designated number of each coupon stored on the diskette.
- a consumer purchases a package comprising a computer readable storage medium, such as a CD-ROM, DND, diskette, or the like, bearing electronic coupons, coupon-related information (such as textual information and multimedia displays relating to the particular coupon, rebate, or discount offers provided on the CD-ROM), coupon-unrelated information (such as games, trivia, and textual and multimedia presentations not relating to the particular coupon, rebate, or discount offers provided on the CD-ROM), and a control program which limits a user's access to a distinct selection of coupons.
- a computer readable storage medium such as a CD-ROM, DND, diskette, or the like
- coupon-related information such as textual information and multimedia displays relating to the particular coupon, rebate, or discount offers provided on the CD-ROM
- coupon-unrelated information such as games, trivia, and textual and multimedia presentations not relating to the particular coupon, rebate, or discount offers provided on the CD-ROM
- a control program which limits a user's access to a distinct selection of coupons.
- the CD-ROM is provided to a user in combination with a booklet, card, or label indicating an access code configured as input for the control program to direct the control program to enable a user to access only a select group of coupons from the entire collection of coupons stored on the CD-ROM.
- the control program will enable a user to view all coupon records stored on the CD-ROM, while limiting a user's access to a print function enabling the printing of coupons, such that only those coupons for which a valid access code has been input by the user may be printed. After inputting a valid access code, users may then print as many copies as the users desire of each coupon for which the print function has been enabled.
- the coupon records stored on the CD-ROM preferably provide the user with a link to the coupon provider's Internet web site.
- certain demographic information relating to the user may be automatically transferred to the coupon provider for purposes of tracking statistical demographic infomiation relating to users of each coupon provider's goods and services.
- a coupon provider wishes to update coupon offers previously provided on the CD-ROM, they may make the users aware of the availability of such additional or modified offers upon their visit to the web site.
- FIG. 1 is a flowchart graphically depicting the method of the instant invention.
- FIG. 2 is a schematic diagram of the software of the instant invention.
- FIG. 3 is a flowchart graphically depicting the software method of the instant invention.
- FIG. 4 is a graphical representation of a user interface of the instant invention.
- FIG. 5 is a graphical representation of a single coupon record.
- the method and system of the instant invention provide a means by which a single collection of coupons, rebates, discount offers, or other consumer incentives may be provided in a common distribution medium with means for limiting the redemption of such consumer incentives to limited, identifiably segmented populations, such as to consumers within a particular geographic area, consumers having a common demographic trait, or consumers of particular classes or groups of goods or services, such as travel service consumers, sporting event consumers, sporting goods consumers, restaurant service consumers, etc.
- the apparatus comprises a computer readable storage medium, such as a CD-ROM, DND, diskette, or the like, containing a number of "electronic coupons," which comprise computer- readable files having textual and optionally graphical or multimedia information relating to a particular discount offer, which information may be displayed to a user through use of a standard personal computer equipped with a drive capable of receiving and accessing information stored on the computer readable storage medium.
- a control program is also provided for controlling a user's access to such electronic coupons, and more particularly in a preferred embodiment of the instant invention, limiting a user's access to a print function enabling the selective printing of such electronic coupons.
- CD-ROM Also provided on the CD-ROM is textual, graphical, multimedia, and/or interactive programs which are unrelated to the coupon offers stored on the CD-ROM, such as games, stories, movies, or other entertainment items, but which may optionally include links to such electronic coupon offers upon the happening of certain events.
- a game may be provided on the CD-ROM unrelated to the specific discount offers provided on the CD-ROM which, upon the user achieving a predetermined score in the game, rewards the user with access to a particular coupon, gift certificate, or other discount offer stored on the CD-ROM.
- a multimedia presentation may be provided on the CD-ROM discussing a particular professional sports team or player which, at the end of such presentation, displays to the user a particular collection of coupons or other discount offers relating to sporting goods or discounts off of sporting events.
- the method of the instant invention is shown in the summary flowchart of Figure 1.
- a consumer wishing to obtain discounts on future purchases of a variety of goods and services, places an order for a CD-ROM, DND, high density floppy disk drive, or similarly configured computer readable storage medium containing a variety of electronic coupons and software for controlling a user's access to those coupons.
- such a CD-ROM is preferably provided with a number of coupons relating to product and service providers that may be arranged into separately distinguishable groups, based upon demographic traits of consumers to whom the coupon offers are directed, geographic regions in which the coupon offers may be redeemed, or particular classes of goods or services to which the coupon offers relate.
- Each such distinguishable group is in turn assigned an access code comprising a unique, random alpha-numeric code configured as input to the control program on the CD-ROM.
- the user when an order is placed for a CD-ROM having such electronic coupons, at step 110 the user indicates descriptive date, such as the particular geographic area of the user, and at step 115, such data is analyzed and assigned a regional access code corresponding to that specific geographic area.
- the regional access codes stored on the CD-ROM may comprise groupings of postal zip codes, and the order-originating consumer's zip code may be cross-referenced against the groupings of zip codes stored on the CD-ROM, such that the appropriate regional access code may in turn be associated with that consumer's particular order.
- the regional access codes stored on the CD- ROM may comprise groupings of particular states and cities, and the order-originating consumer's state may be cross-referenced against the states listed on the CD-ROM, such that the appropriate regional access code designating the consumer's state may in turn be associated with that consumer's order.
- the use of such regional access codes to limit a consumer's access to particular coupons stored on the CD-ROM enables the software of the instant invention to be mass produced in a single version, as opposed to having separate versions for each distinct geographic area, in turn reducing manufacturing costs and inventory requirements for individual order fulfillment facilities.
- a us7er may be presented with a listing of various distinct regions from which the user may select a particular collection of coupons.
- a regional access code identifying the indicated region is associated with that particular consumer' s order.
- a user may be presented with pull down menus or other similarly configured selection tools from which a user may indicate, by way of example only, gender, age, hobbies and interests, occupation, or any other information which may be useful in customizing the coupons or discount offers that will be made available to such user.
- a user who indicates that they are a female, age 25-30, with interests in outdoor activities and cooking, and an annual income of over $50,000.00 may result in the generation of an access code which provides that user access to all coupons relating to sporting goods, sporting events, jewelry, flowers, dining, cooking, and banking and investment services.
- a user may select a particular "theme" or a specific class of goods and services from a predesignated listing of such themes or classes, such as, by way of example only, sports, fashion, entertainment, etc.
- an access code may be generated which provides that user access to all coupons relating to sporting goods, sporting events, and the like.
- the access code enables the control program to customize the collection of coupons made available to such a user to account for varying geographic areas, demographics, or interests of the users.
- a consumer may place an order for a CD-ROM (step 100) by contacting an electronic coupon distribution center by telephone, facsimile, mail, or email, in which case such an order request will be processed and fulfilled by an individual at the distribution center, or may alternately access a remote server across a wide area network such as the Internet.
- a remote server preferably houses computer software which enables a user to remotely perform a commercial transaction to purchase a CD-ROM bearing such electronic coupons.
- the consumer When placing such an order through a remote server, and as explained more fully above, the consumer preferably selects particular coupon customization criteria, such as a specific geographic region in which the consumer intends to use the coupons from a list or available geographic regions, or particular demographic characteristics of themselves such as gender, age, hobbies, occupation, etc., and an alpha-numeric access code configured as input to the control program pertaining to the consumer's designated geographical region, demographic characteristics, or other coupon customization criteria is associated with that consumer's order.
- particular coupon customization criteria such as a specific geographic region in which the consumer intends to use the coupons from a list or available geographic regions, or particular demographic characteristics of themselves such as gender, age, hobbies, occupation, etc.
- an instruction booklet, card, or label is placed with the CD-ROM in a single package, the instruction booklet, card, or label bearing the access code that has been assigned to that consumer's order, and at step 120 the combined CD-ROM and instruction booklet, card, or label are shipped to the consumer.
- the consumer may access the software and the coupons stored on the CD-ROM at step 130 by placing the CD-ROM in a compatible disc drive on a standard personal computer.
- the software prompts the user to enter the access code displayed on the instruction booklet, card, or label that was packaged with the CD-ROM.
- the software may prompt a user to input certain demographic and biographic information, including by way of example only, the user's name, address, telephone number, email address, age, gender, and any other information that might be of marketing value to a coupon provider.
- certain demographic and biographic information including by way of example only, the user's name, address, telephone number, email address, age, gender, and any other information that might be of marketing value to a coupon provider.
- information may be stored on the user's local computer in an associated user preference file and transmitted to a coupon provider upon the user's establishing contact with a remote server administered by such coupon provider.
- the coupon provider may then use such demographic information to determine usage of its products and services, and to thereby tailor future coupon offerings and other marketing promotions to maximize the effectiveness of such marketing efforts, and provide the user with any instant, real-time offers.
- the control program After the consumer has input a valid access code, the control program provides the consumer access to all coupons stored on the CD-ROM which are associated with such access code.
- the control program may allow the consumer to view the entire collection of all coupons stored on the CD-ROM, while providing print capability only for such coupons for which a valid access code has been entered.
- a user may browse through the various coupons stored on the CD-ROM, including viewing multimedia presentations associated with any coupons, bookmark particular coupons for later quick retrieval, and print those coupons which are associated with the access code input by the consumer during the initiation process.
- the consumer may at step 150 then take the coupon to a retail establishment and redeem the coupon for a discount off of the cost of a product or service the coupon describes.
- the software may also prompt a user to input certain demographic and biographic information, including by way of example only the user's name, address, telephone number, email address, age, gender, and any other information that might be of marketing value to a coupon provider.
- certain demographic and biographic information including by way of example only the user's name, address, telephone number, email address, age, gender, and any other information that might be of marketing value to a coupon provider.
- such information may be stored on the user's local computer and transmitted to a coupon provider upon the user's establishing contact with a remote server administered by such coupon provider.
- the coupon provider may then use such demographic information to determine usage of its products and services, and to thereby tailor future coupon offerings and other marketing promotions to maximize the effectiveness of such marketing efforts.
- the coupons stored on the CD-ROM may have a designated expiration date.
- the consumer may at step 160 cause the software to initiate remote communication with a remote server across a wide area network such as the Internet, as discussed in greater detail below.
- a remote server preferably stores software for allowing a consumer to remotely purchase additional access codes which, after a purchase transaction is completed, automatically updates the software on the consumer's local computer to enable the consumer to print coupons associated with the newly purchased access code.
- Such remote server also preferably stores data files relating to all coupons stored on the CD-ROM, such that modifications, updates, or cancellations of particular coupons may be automatically transferred from the remote server to the consumer's local computer during each remote connection.
- the software of the instant invention comprises computer executable code 200 for enabling a user to access and print information from files relating to a variety of coupons, each such coupon being associated with one or more categories, such as distinct geographic regions, distinct demographic characteristics, or distinct themes, such as sports, fashion, entertainment, etc.
- a number of coupon files 210 are provided on the CD-ROM referring to a wide variety of coupons from sources that are widely geographically dispersed.
- Each coupon file includes textual information relating to the specific discount offer, and may also include textual and/or graphical information relating to the terms and conditions associated with the offer, visual images relating to the coupon provider's goods or services, textual information, visual images, and/or multimedia files describing the coupon provider's goods or services or instructions for their use, and any other information that a coupon provider may wish to relay to a consumer, as will be discussed in greater detail below.
- each such coupon file is in turn associated with a particular regional access code 220.
- the electronic coupons stored on the CD-ROM may alternately be categorized based upon particular demographic characteristics of persons who may be inclined to use the products or services the coupon describes, or based upon a particular theme relating to the goods or services offered in a certain collection of coupons (e.g., sports, fashion, etc.), with a unique access code being associated with each such categorization.
- a regional access code preferably comprises a random, 16 digit, alpha-numeric access code (which provides approximately 10 trillion different combinations) that must be received by the software as a user input in order to enable a print function for a particular group of coupons associated with such regional access code.
- a separate regional access code which is embodied in the 16 digit, alpha- numeric code, is provided for each distinct geographical region in which the coupons are to be distributed.
- a distinct regional access code may be assigned to each state, such that all coupons relating to goods or services provided within a single state will have a common regional access code.
- a regional access code may be assigned to a particular numeric series of postal zip codes, such that all coupons relating to goods or services provided in any one of a particular range of zip codes will likewise have a common regional access code.
- the software is also provided a director function 230 which communicates with a user preference file 235 stored on a memory storage device 236 on the user's local computer, receives user inputs and information relating to previously identified region codes from the local computer's memory storage device 236, selectively enables a print function 240 to print coupons corresponding to a user-inputted access code to a local printer 245, enables a display function 250 to display to a local video terminal 255 user-selected coupon related information, and, in response to particular user selections and/or instructions, initiates an external browser software and communications software 260 to cause the consumer's local computer to access and communicate with a remote server.
- a director function 230 which communicates with a user preference file 235 stored on a memory storage device 236 on the user's local computer, receives user inputs and information relating to previously identified region codes from the local computer's memory storage device 236, selectively enables a print function 240 to print coupons corresponding to a user-inputted access code to a local
- the director function is accomplished through a readily commercially available computer software package for assisting in the creation and modification of computer interface screens, which software packages typically enable a programmer to design the layout of a display screen such as the size, character, and placement of buttons and windows on the screen and combine text, graphics, audio and video into a user-friendly application screen interface.
- such authoring tools comprise prewritten computer code having a functionality for reading a data structure that defines a task to be taken and performs the task based on the data.
- High-end authoring systems have the capability to integrate different media and they include full application-building programmability similar to that found in database packages.
- the software is initiated when the consumer places the CD-ROM in a compatible disc drive located on the consumer's local computer, either through an auto-run function enabled by the operating system on the local computer, or through the user's specific instruction to run the executable file on the CD-ROM, both of which techniques are well known in the art.
- the software accesses a user preference file stored on a memory storage device on the consumer's local computer.
- preference files are often generated during the installation of new programs on a user computer to record computer- specific and user-specific information relating to software elements installed on that machine.
- Such preference files may be written to and continuously accessed through, for example, the MICROSOFT WINDOWS registry, or may alternately comprise a separate data file accessed by the software of the instant invention at the start of each execution of the program.
- the software accesses the local preference file in order to scan for any access codes that had previously been entered by the user. If the consumer is using the software for the first time, no access codes will be present in the preference file, and the software will prompt the user at step 331 to input an access code.
- the software compares the user-input access code through a check-sum program, which verifies the entered code as being valid, and then to all region codes 220 ( Figure 2) stored on the CD-ROM in order to determine whether the user-input code matches any of the stored access codes. If the user has entered an invalid access code, the software will respond with a message to the user indicating that the code the user entered is invalid, and will again prompt the user to enter a valid access code.
- Step 340 the software receives as input any access codes stored on the local computer's memory storage device or any access code input by the user at step 331, and in turn authorizes a print function at step 350 for all coupons associated with the access codes input to the software at step 340.
- Step 350 may comprise, for example, the creation of a temporary file which maintains a list of all access codes for which such print function has been authorized.
- the software may prompt the user to input certain biographic and demographic information, including by way of example only the user's name, address, telephone number, email address, age, gender, etc.
- biographic and demographic information including by way of example only the user's name, address, telephone number, email address, age, gender, etc.
- the information is likewise written to the user preference file stored on the user's local computer.
- Such information is thus held in memory on the user's local computer, and can be copied and forwarded to a remote server administered by a coupon provider upon the user establishing remote communication with such a server, for purposes of collection marketing-related biographic and demographic data concerning the users of such coupon provider's goods and services.
- such information may also optionally be accessed when the software initiates a print function in order to print certain identifying information about the authorized coupon user (e.g., name, address, etc.) in order to allow an employee of the retail establishment to confirm (e.g., by examining both the coupon and a photo identification of the user) that the person attempting to redeem the coupon is in fact the same person that purchased the coupon.
- the software presents a multi-window user interface at step 360 which enables a user to select from a variety of software functions (graphically depicted by buttons on the user interface), including viewing coupon records, adding additional access codes, or quitting the program.
- a number of coupon records are displayed at one time.
- the user may select a first software function associated with each displayed coupon record which causes the software to initiate a software print function at step 363, or may select a second software function which causes the software to display more detailed information pertaining to a user-selected individual coupon record at step 362.
- a single coupon record is presented which includes textual information relating to the precise discount offer made available through the coupon on the CD-ROM, and which optionally includes multimedia content which describes the coupon provider's goods or se vices relating to the coupon, other goods or services available, instructions on use of the coupon provider's goods and services, general advertising information of the coupon provider, or any other information that the coupon provider wishes to present to the user.
- multimedia content which describes the coupon provider's goods or se vices relating to the coupon, other goods or services available, instructions on use of the coupon provider's goods and services, general advertising information of the coupon provider, or any other information that the coupon provider wishes to present to the user.
- the single coupon record may present the user with a selective software function at step 364 which causes a browser software program stored on the user's local computer to be initiated which establishes communication with a remote terminal through a wide area network such as the Internet, such remote terminal interfacing with a computer server controlled by the coupon provider, in turn enabling the transfer of information between the user and the specific coupon provider's server.
- the software When the software is caused to initiate a print function at step 363, the software first queries the temporary file created during step 350 to determine whether the coupon that was selected for printing is associated with an access code that was authorized during step 350.
- the software directs a print command to a local printer attached to the user's computer which in turn causes the coupon being viewed to be printed. After the print command is executed, the user is directed back to step 360 to select another action.
- the software prompts the user at step 372 for input indicating whether the user wishes to purchase the access code for the user- selected coupon. When so prompted, a user may elect not to purchase the access code associated with the coupon then being viewed, in which case the software terminates the display of the user-selected coupon and returns the user to the multi- window user interface at step 360.
- a user may alternately elect to purchase the access code associated with the coupon being viewed, in which case the software initiates a remote communication function to purchase such access code from a remote server across a wide area network such as the Internet, as will be described in greater detail below.
- the software may likewise query the user preference file on the user's local computer to obtain certain biographic information relating to the user, including by way of example only the user's name and address. After obtaining such information from the user preference file, the software may automatically print such information on the print copy of the coupon.
- the automatic printing of such information directly on the printed coupon in turn enables an employee of the retail establishment at which the user is seeking to redeem the coupon to confirm that the coupon presenter is actually the authorized coupon user.
- the employee of the retail establishment may reveal this fact through analysis of the information printed on the coupon, and thus thwart such attempted unauthorized coupon use.
- a separate, specially manufactured physical piece of identification e.g., a plastic identification card imprinted with the purchaser's name, which card would be compared against a coupon presenter's standard identification
- the method of the instant invention provides such protection without requiring an additional piece of identification beyond the user's own standard identification (e.g., a driver
- the software first displays a list of all categorizations (whether geographic region, demographic characteristic, general theme, or the like) available on the CD-ROM at step 370, and next prompts the user for input at step 371 indicating the specific categorization desired by the user. Once such a desired categorization has been identified at step 371 , the software next prompts the user at step 372 for input indicating whether the user wishes to purchase the access code for the user-selected coupon, as explained above. When the user elects at step 372 to purchase a new access code, the software first queries the local operating system at step 373 to determine whether an active connection exists between the local computer and the Internet.
- the software directs a browser software program to access a specific URL which identifies a server housing application software that enables the remote purchase of additional access codes. If an Internet connection does not exist, the software at step 374 prompts the user to initiate the browser and communications software on the user's local computer in order to establish such a connection, and once such connection is established, proceeds as above at step 375 to connect the user's local computer to the access code purchasing server. Alternately, the software may automatically initiate the browser and communications software programs stored on the local user's computer in order to establish the necessary remote connection.
- the user is alternatively presented with a display including contact information, such as a toll free telephone number, fax number, mailing address, or the like which a user may access and/or contact in order to purchase the desired new access or update code.
- contact information such as a toll free telephone number, fax number, mailing address, or the like which a user may access and/or contact in order to purchase the desired new access or update code.
- the code may then be provided to the user on a CD-ROM, diskette, or other computer readable storage medium, and will auto-install the new code to the user's preference file without displaying the code to the user, thus preventing the code from being repurposed in an unauthorized manner.
- the software After the connection with the remote access code purchasing server has been established at step 375, the software automatically transmits to the remote server that portion of the user preference file stored on the user's local machine that indicates which access codes have previously been authorized. If no access codes have previously been authorized (as indicated by an absence of any access code entries in the user preference file), the software automatically terminates the connection between the user's local computer and the remote server.
- the software running on the remote server may request input from the local user at step 376 relating to specific customer information, including the user's full name, address, phone number, type and model of computer, credit card information, and optionally additional demographic information (if said information is not already in the user's local computer and associated with the relevant preference file and access code), which information might later be used for marketing efforts.
- specific customer information including the user's full name, address, phone number, type and model of computer, credit card information, and optionally additional demographic information (if said information is not already in the user's local computer and associated with the relevant preference file and access code), which information might later be used for marketing efforts.
- the user's credit card or related financial information is validated at step 377.
- the user is prompted at step 378 to check the input data and to fix any errors that are evident, and is returned to step 376 to modify the data. Alternately should the user decide at this point to not purchase the new access code, the user may elect to quit the remote access code purchasing function and return to the multi- window user interface at step 360.
- the software running on the remote server transmits and writes to the local computer's user preference file the newly purchased access code at step 379, authorizes a print function for all coupons stored on the CD-ROM relating to the newly purchased access code at step 350, and again presents to the user the multi-window user interface described above at step 360.
- the new access code is never viewable to the user, thus preventing the unauthorized use by others of such additional region codes.
- the software may likewise transmit that portion of the user preference file which includes the user's biographic and demographic information.
- a user may elect at step 360 to terminate the program. Selecting this software function causes the software to update the user preference file stored on the user's local computer at step 380, to ensure that the user preference file reflects all access codes that have been purchased by the user. After the local user preference file has been updated at step 380, the user may exit the application at step 381, and the program is terminated.
- a search function (not shown) is also provided which enables a user to search through the entire collection of coupons stored on the CD-ROM, preferably by keyword indexing, and optionally by zip code indexing to search specific geographic locations for discount offers.
- the user is provided a multi-window user interface.
- a graphical representation of this user interface for a system of the instant invention categorizing the coupons stored thereon by geographic region is provided in Figure 4.
- a first window 410 of the interface (shown generally at 400) provides a hierarchical configuration of records depicting at the highest level each distinct geographic region represented on the software, then individual categories of goods and services available in each region.
- a second window 420 provides a list of all coupons available in a specific category or region selected in the first window, including a brief textual description 421 of the details of the coupon or discount offer, and buttons 422 and 423 associated with each coupon record in the second window which initiate software functions to either print a selected coupon offer (button 422) or to display additional detail relating to any selected coupon offer (button 423).
- window 420 displays all coupons within such category for a given region.
- a user may scroll through the list of coupons in window 420, and for large numbers of coupons under a single category, may go from page to page using page navigation buttons 430.
- User interface 400 also provides a button 440 to initiate a software function to terminate the program, and a button 450 to initiate a software function that initiates a help screen. Finally, user interface 400 provides a button 460 to initiate a software function that displays a listing of all coupons stored on the CD-ROM. As mentioned above, a user may elect in user interface 400 to display additional detail relating to any selected coupon offer using button 423. A graphical display of a detailed coupon record is shown in Figure 5.
- the coupon record (shown generally at 500) comprises textual and optionally graphical information 510 describing the coupon provider's goods and/or services and the terms of the coupon discount offer.
- the coupon record also comprises a media window 520 which may display graphical images or multimedia content relating to the coupon provider, including information regarding the particular goods or services referenced in the coupon, advertisement for additional products or services available from the coupon provider, instructions for using the provider's goods or services, technical information relating to the provider's goods or services, or any other information that the coupon provider might wish to present to the user.
- a media window 520 may display graphical images or multimedia content relating to the coupon provider, including information regarding the particular goods or services referenced in the coupon, advertisement for additional products or services available from the coupon provider, instructions for using the provider's goods or services, technical information relating to the provider's goods or services, or any other information that the coupon provider might wish to present to the user.
- a number of software functions are enabled through a series of buttons provided at the bottom of the coupon record 500, including a print function 530 which initiates the print function described above and shown in Figure 3 at step 363, a return to list function 540 which returns the user to user interface 400, a bookmark function 550 which adds the displayed coupon to a list of coupons that may be accessed through a "favorites" category in window 410 of user interface 400, a help function 560 which initiates a help screen, and optionally a connect function 570 enabling the user to establish a remote connection with a coupon provider's Internet web site.
- Connect function 570 directs a browser software program on the user's local computer to access a specific URL which identifies a server housing application software of the coupon provider.
- the software may either prompt the user to initiate the browser and communications software on the user's local computer in order to establish such a connection, or alternately may automatically initiate the browser and communications software programs stored on the local user's computer in order to establish the necessary remote connection.
- the software may again automatically transmit to the remote server that portion of the user preference file stored on the user's local machine that includes the user's biographic and demographic information, including by way of example only the user's name, address, and phone number, as well as the serial number for the software stored on the CD-ROM, in order to particularly identify an individual user of the CD-ROM.
- the web server at the specified URL would then recognize the CD-ROM over the Internet as being a CD-ROM distributed with a specific advertisement and printable coupon(s) as a part of a product/ advertisement specific CD-ROM, or as one of many products/advertisements from a large selection of the same on the CD-ROM.
- the preference or registration file may also be continuously updated with information or "cookies" about how the user of the CD-ROM software navigates and uses the disc, as well as the types and numbers of coupons which the user of the CD software may be printing out on the computer's local printer, so that such information may likewise by automatically transmitted to a coupon provider's remote server upon a user initiating communication with such remote server.
- the software may automatically transmit to such remote server the preference file or registration file stored on the user's local memory storage device in a manner consistent with identifying the user as a registered user of the software, as well as gaining information about the manner in which the consumer has implemented and used the software and how many and which kind(s) of coupons may have been printed out for possible redemption. Knowing this information, the advertiser's web site could elect to automatically provide the user with selected product or coupon specific information and also to update the information files stored on the user' s local computer.
- the software of the instant invention also preferably comprises textual, graphical, multimedia, and/or interactive content and programs which are unrelated to the coupon offers stored on the CD- ROM, such as games, stories, movies, or other entertainment items. Providing such unrelated yet entertaining additions to the coupon collection stored on the CD-ROM enhances its appeals far beyond traditional coupon collections, providing additional incentives for a wider population of consumers to purchase and utilize such a collection.
- games may be provided in addition to the electronic coupons and control program.
- While such games are preferably of a subject matter unrelated to coupon offers, such as arcade or trivia games, in order to even further increase a user's exposure to the coupons stored on the CD-ROM, users may be rewarded for reaching particular scores or levels of achievement in those games with particular coupons or other discount offers. For example, when playing a trivia game stored on the CD-ROM and achieving a record high score, the user may be presented with a coupon offering a discount off of a future book purchase at a book store. Such discount offer may remain unavailable until a particular score in the game has been reached. Moreover, the particular coupons or offers presented to the user upon reaching such a predesignated "high score" may be established using the access code input by the user upon initiation of the software.
- the collection of coupons made available for printing may be customized through user input of an access code
- the collection of coupons or offers presented to the user upon reaching a high score may likewise be customized.
- a user may likewise select a "prize category," i.e., a collection of coupons, discount offers, and the like relating to goods or services that share a common theme which may coincide with the theme for a game provided on the CD-ROM.
- a user may elect to play a sports-theme trivia gamed, and upon reaching a predesignated high score, may be presented with coupons or other offers for sporting goods and/or sporting events.
- coupon unrelated content may also include other types of entertaining multimedia content, such as interactive stories, movies, and any other general entertainment content which draws a user to engage the CD-ROM, and thus obtain exposure to the collection of coupons stored thereon.
- the system of the instant invention may likewise employ the access code and the user" own biographic and demographic information to customize the particular games or other multimedia entertainment items provides on the CD-ROM.
- a user who selects a sports theme when first ordering a CD-ROM will generate an access code which will provide access to sports-related coupons, in addition to sports-related games and multimedia information.
- the customization of such coupon unrelated information can then in turn be even further customized, for example, by comparing the user's age (stored in the preference file with the user's biographic and demographic information) to age collections of sports-related content, such as modern sports content for persons aged 5-20, sports content from the 1970's and 1980's for persons ages 20-55, and sports content prior to 1970 for persons over age 55.
- a method and system for providing such a customization of coupon-unrelated content is particularly disclosed in the inventor's copending United States Patent Application Serial Numbers 09/377, 108 and 09/773 ,726.
- a method and apparatus for distributing electronic coupons comprising a computer readable storage medium bearing electronic coupons, coupon-related information, coupon-unrelated information, and a control program which limits a user's access to a distinct selection of coupons, in combination with a printed access code configured as input for the control program to direct the control program to enable a user to access only a select group of coupons from the entire collection of coupons stored on the computer-readable storage medium.
- a control program which limits a user's access to a distinct selection of coupons, in combination with a printed access code configured as input for the control program to direct the control program to enable a user to access only a select group of coupons from the entire collection of coupons stored on the computer-readable storage medium.
Abstract
Description
Claims
Priority Applications (2)
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EP01913109A EP1281140A1 (en) | 2000-02-29 | 2001-02-28 | Method and system for distribution of electronic coupons |
CA002401829A CA2401829A1 (en) | 2000-02-29 | 2001-02-28 | Method and system for distribution of electronic coupons |
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US18568600P | 2000-02-29 | 2000-02-29 | |
US60/185,686 | 2000-02-29 | ||
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US60/244,373 | 2000-10-30 |
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WO2001065446A9 true WO2001065446A9 (en) | 2003-01-03 |
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EP (1) | EP1281140A1 (en) |
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2001
- 2001-02-28 EP EP01913109A patent/EP1281140A1/en not_active Withdrawn
- 2001-02-28 US US09/795,218 patent/US20010049627A1/en not_active Abandoned
- 2001-02-28 WO PCT/US2001/006272 patent/WO2001065446A1/en not_active Application Discontinuation
- 2001-02-28 CA CA002401829A patent/CA2401829A1/en not_active Abandoned
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CA2401829A1 (en) | 2001-09-07 |
WO2001065446A1 (en) | 2001-09-07 |
EP1281140A1 (en) | 2003-02-05 |
US20010049627A1 (en) | 2001-12-06 |
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