WO2001033490A2

WO2001033490A2 - Interactive online ordering system

Info

Publication number: WO2001033490A2
Application number: PCT/EP2000/010359
Authority: WO
Inventors: Harald Dieter Sonntag
Original assignee: Vlg Virtual Laser Systems Gmbh
Priority date: 1999-11-02
Filing date: 2000-10-20
Publication date: 2001-05-10
Also published as: AU1386101A; WO2001033490A3; DE19952750A1

Abstract

The invention relates to an interactive online ordering system that comprises a hand-held registration unit that is manually operated by the client and that detects identifications that are attached to the goods or that accompany the pictures of goods by means of a sensor, and stores them in a memory, said registration unit comprising a transmitter unit. The online ordering system is further provided with a processing unit that comprises a receiving unit that receives the data transmitted by the transmission device of the registration unit. Said processing unit is coupled with a reproduction unit that represents the received data in a form readable for the client. The inventive order system further comprises an interface for a remote transmission to a processing unit of a mail-order firm that evaluates the data, composes the corresponding goods and dispatches them to the client.

Description

Interactive online order system

description

Background of the Invention

The present invention relates to an interactive online order system. In particular, the invention relates to a new possibility for mail order companies to offer their customers goods for sale, and for their customers a new way of purchasing these goods.

State of the art

Conventionally, a mail order customer receives a catalog or prospectus from a mail order company from which he selects goods and enters them in an order form. The customer sends the order form to the mail order company, where his order is put together, packaged and dispatched.

This procedure is relatively complex for a customer, since he usually has to transfer relatively long order number codes from the catalog to the order form. This often leads to transmission errors, which are only noticed during the evaluation in the mail order company. Inquiries, delays in delivery etc. are both costly and personnel-intensive, but also lead to customer dissatisfaction.

OBJECT OF THE INVENTION The present invention is therefore based on the object of creating a way of avoiding the disadvantages described above, the ordering process as a whole being less burdensome for the customer and associated with unpleasant typing work prone to errors. Solution according to the invention

To solve these problems, the invention proposes an interactive online order system with a hand-held pickup arrangement which can be operated manually by a customer, in order to detect and store identifiers attached to goods or presentations of goods by means of a sensor, and to store them in a memory, the pickup arrangement has a transmission device, a processing device which has a receiving unit for receiving data transmitted by the transmission device of the pick-up arrangement, which is coupled to a playback unit for displaying the received data in a form which can be read by the customer, and which is an interface for a Remote transmission to a computer unit of a mail order company, through which the data is evaluated, the corresponding goods are put together and sent to the customer.

Advantages and further refinements of the invention

Since the transducer arrangement which can be actuated by the customer captures the identifiers and stores them in a memory, the customer is concerned with the time-consuming and error-prone transmission of order numbers, descriptions and the like. decreased. In addition, the customer has the option of using the hand-held pick-up arrangement at any location distant from the processing device and the playback unit in order to record the goods or their IDs desired in order to subsequently send these IDs to the processing device in a common transmission process.

The processing device generates a list of the

Customers selected products so that they can control the entirety of their order in terms of type and quantity. Together with a corresponding confirmation from the customer, the list is sent via the interface for remote transmission to a computer unit of the mail order company, where either all the goods in the list are put together manually by assistants in the warehouse. Age- ) to! , <-> ooo

-≤ N <J ≤ TJ IQ M Pd H ≤ ω μ- tl Ω α ≤ <! α tr ≤ d> M d O P φ d φ 0 Φ PJ Φ g H- g μ- φ μ- Ω ti φ d tr d Φ φ Φ PJ Φ d 0 μ- g d P ti 1 PJ

H- LQ • 1 μ- ι-i tr μ- Ω μ- Ω μ- Φ tr ti ti Φ P 11 1 t tr P ti tr ti D. IQ rt h- ^J Φ Di ii rt P> d rt tr rt tr rt CQ HWP LQ P w rt PJ Φ Ω α Φ JP Φ PJ H-

H- tr Φ μ- Φ μ- 'P rt rt rt rt Φ φ H- d Φ Φ 1 μ- O Φ μ- P Φ μ- N P <

^• XI Φ cn n ii Φ CQ Φ d 1 P PJ i PJ 0 i— ^■ rt d tr ti μ- tr P d μ- φ P tr tr φ Φ H rt 1 P tr rt H LQ tr t- ¹ 1 Φ w Φ α Ω s; 3 Φ cn cn

PJ rt μ- P - il - IQ μ- nd IQ LQ nd Di tl μ- PJ CQ μ- Φ tr J φ H PJ H- J dd P φ Φ PJ tl PJ = & Φ PJ Φ Φ o Φ Φ rt P CQ "1 Φ Hi 1 3 Φ N ss ι-h P 0 tr Φ PJ CQ d CQ P tr Φ P PJ rt Φ PJ tr 3 1 d

PJ φ ≤ IQ CD α = Di μ- d = X ¹ H tr Ω TJ Φ LQ g rt d »cn * ti i Φ φ rt ι-i 1— 'Φ PJ Ω tr Φ 1 P 1 PJ φ LQ J tr φ 1 φ cn φ - Di cn rt Φ 0 <tl X φ o H- P tr Φ 1 M φ ti ti φ 1 μ- 3 rt 1 μ- 3 il P PJ 1 0 cn cn J tr CQ o PP ι- <3 P Φ P cn Φ μ- Ω μ- Di 1 J Φ φ μ- Φ PP 1 rt Φ P

≤ Φ Φ ι-i μ- rr Φ μ- μ- PJ rt P tr rt μ- Φ 0 PJ 11 Φ μ- d Q P N Φ μ- ti

H- PN rt ι-i μ- rr t tι d Φ φ rt φ μ- o cn TJ rt P φ dd h- ^■ P φ d μ- rt P t ⁾ rt PJ Φ μ- h- ^■ UJ PJ 1 Φ HH Φ cn φ LQ tr P IQ ^• •

O. H- <X) Φ cn IQ Φ Φ CQ φ 1— 'Ω P rt 1—' Di φ tr 0 rt 0 ti Φ 1 IQ rt tr PJ

Φ Φ d C ^Q rt d P il φ & rt tr Di rt Φ PP Φ N Ω tl PJ Φ J PJ CQ ι-f 3 5-> Φ tl ^ 1 μ- 1 Φ s; 1 Ω d μ- Φ d TO Ω PJ P 1 d

IQ <Φ d h- ¹ IQ CQ J d φ CQ μ- 1 μ- d J 0 ti tΛ cn P 1 Di μ- tr H- ¹ CQ ≤

H- 0 N μ- lh t- ¹ = rt tr Φ Φ 1 P 1 D. LQ rt CQ CL O Φ tl rt CQ> cn PJ tr P d cn P φ Φ rt il 1 rt P α μ- rt 1 Di rt Φ 0 LQ Φ d μ- 1 rt φ Φ μ- 1 PJ Φ PJ 3 • PJ PJ 1 μ- 1 F Tl cn cn P Φ Φ

- Φ tr ⁾ P PJ CQ tr 0 tr 1 • gg μ- <CQ tr - ¹ φ P PJ Φ o O φ 3 i

Φ H- μ- g d Φ CQ μ- - 'cn 3 CQ μ- PJ P Φ 0 cn cn μ- g CQ 1 P d = 1—'

=> 3 P V Φ hh Ω Ω 1 Φ Φ rt α rt CQ & H ≤ TJ P Di 3 φ 3 Φ cn tr Di J

0 Φ ii ≤ CQ tT tr td 1 φ Φ Ω CQ CQ Φ φ X tr φ μ- 1 11 0 1 μ- LQ tr ^ ι-in PJ Φ Φ PJ rr g α = PJ gg tr rt φ Ω μ- μ - Φ φ g Φ <1 d Φ Φ

Φ d 0 P μ- i- h- 'tr μ- tr P Φ PJ μ- Φ 3 tr rt Ω h- ^■ μ- H 3 0 tr P 1 1

H- t) φ ι-i 0 CQ μ- H- ¹ fl) rt Φ od P LQ P tr rt cn rt μ- ti φ Φ LQ S

Di i g ι-i Φ Φ il rt 1 1 ti rt P φ cn d = PJ Φ TJ rt μ- μ- cn PJ J 1

Φ P 1— 'M Φ Φ rt D. LQ CQ Φ P Φ TJ CQ d t ö Φ Φ μ- cn P 1 h-'

P ⁾ P PJ Φ P 1 - 'g cn i 1 tl cn TJ rt φ CQ cn t ⁾ d P μ- cn φ rt α Φ o φ cn o tΛ μ- d φ H- - J d PJ 1 μ- Φ μ- Φ - - ti rt Ω rt μ- H PJ P 1 tl

LQ rt tι P rt tr ¹ LQ ti 1 Φ CQ CQ φ Ω h- ¹ ≤ tr - 3 Φ 1 3 X

CO Φ Φ Φ LQ cn rt μ- Φ d IQ rt Ω Ω tr CQ tr rt α 0 Φ Φ Φ Φ μ- CQ cn PJ o

O s: P cn Ω Φ Ω μ- ti tr tr J Φ Φ PJ μ- ¹ 1 Di H rt rt Di d Ω td = Φ tr 1 tr tf LQ J PJ φ Φ n CΛ tl tΛ Φ 1 Φ PJ φ φ 1 tr rt tr

SU P cn μ- P - rt Φ - ¹ ti ti 11 Φ rt J μ nd μ J CΛ T ti Φ H 0 t ω Φ Ω P μ- - P φ cn N 1 11 - 'PJ O tr 1 Ω H- 3 Φ rr Ω ti tr φ rt 0 μ- d ι-3 φ Φ TJ d h- 'cn 0 0 d M PJ LQ

Φ tr PJ rt Di Φ d tl α = • o μ- μ- ^{• T} J μ- 1 tr CQ μ- IQ φ Φ μ- N Q3 P Φ H rt PJ ι-i rt dg CQ Φ μ- 0 φ tr PJ CQ ti 0 PJ Φ Φ tl LQ φ φ Φ LQ P μ- h- '

Φ t! rt J rt H P IQ ti Φ cn rt rt H φ> P φ rt CQ cn Φ Ω μ- cn

CD Φ P Φ Φ Φ 1 cn Φ g tl d d μ- T) μ- cn φ CQ P 0 tl μ- J

0 s ι-i d l- ü 1 • fl rt Φ - Ω 3 P 1 P rt 0 N D. Di Φ tQ

Φ Φ d = μ- d 1 ti Φ 0 0 P Φ φ o H 1 d <Φ d 1 Φ

Φ N H- h- 'φ 1 Ω P J. HN Di Φ 1 1 N Φ PJ Φ 0 1 ti rt 1 ι-i PJ P o 1— '- ü tr LQ Φ d φ tr μ- φ Φ H- CΛ μ- φ PF LQ tr Φ Φ Φ rt zd co K 3 cn 3 CQ X cn g rt PH Φ Φ 0 ι-3 Φ 0 μ- 11 Φ φ P φ Φ Ω φ cn Φ Φ tr s CQ

PJ N i-i M ti PJ rt LQ ti J ω ΪV 1 tr 0 cn tl Φ J PJ Φ Φ rt Φ

CQ Di PJ μ- Φ φ il Φ CQ CQ φ PJ J Φ 1 TJ Ω cn μ- cn tl μ- P 1 rt φ tr HP 11 0 P φ Φ 0 CQ H-tl P φ φ 0 rt rt cn φ cn Φ

Φ 1 PJ Di rt ti μ- 1 CQ tl o I μ- μ- 1 Φ ti PJ rt tr

P CQ PJ Φ 11 1 1 P o Ό 1 Φ P Ω Φ Φ <tl d Φ

Φ rt tr μ- PJ H- n μ- Di Di μ- tr tr μ- Φ tr Fj ^> 1

Φ φ μ- Φ Φ P tr t »t Φ μ- 1 Φ Φ d 1 H Φ» μ- PJ LQ ts P φ er φ μ- 11 P Φ "1 rt 1

J o O o

N CQ cn DJ -s: d = <α CQ 0 3 CQ ö tr tQ tr l DJ Hh μ- D ^ J d N cn tr μ- 3 d Φ Ω TJ μ- μ- tr Φ 0 μ- r Di μ - Φ H Φ d = J μ- μ- O CQ μ- φ φ d P dd rt Φ Q μ- ti CQ tr φ φ φ Φ H 1 Φ Φ Φ h ^J μ- d P ti P Ω φ rt φ Hi P Di Λ Φ ti rt rt Q CQ 1 μ- Di 1 NP μ- ^■ 1 Φ P Ω D. CQ tr CQ φ LQ - P ≤ Φ 0 = ti Φ »

0 Φ Ω ≤ Φ rt cn d Φ μ- ¹ ? φ rt Φ rt Φ μ- rt cn tsi d Φ o 1 cn Hi Di

Di 1 μ- tr μ- 1 1 0 LQ P d H3 O <! ti μ- P d P Φ DJ μ- PJ μ- Di Di Φ Φ ti Di Φ μ- tr Φ φ LQ J cn ti tr Φ> o LQ Φ ts Φ φ P μ- LQ tr IQ cn φ Φ P PJ PJ 1 φ CQ d 1 D. Φ LQ TJ Z w LQ φ Hi d 1> Φ 1 IQ μ- 1 Φ P H- ¹ Φ 1 3 tr tr o P Φ tr Φ 1 Φ PJ Hi PJ = CΛ 1 d 0 cn PJ d tl J

N LQ J 1 Φ P 0 μ- i 3 rt Φ μ- cn d J PJ φ φ TJ CQ NP PJ? R CQ 1 d TJ φ d LQ P φ LQ cn P Φ o φ H. Ω LQ ti Q d 1 φ 0 LQ d Di d PJ J μ- μ- 0 Q Hi P PJ ~ 1 φ 1 TJ cn Di tr Φ DJ Hh Φ CQ μ- Φ _^^ 3 d P ti P Φ N

Φ 0 ≤ tr Φ PJ PJ Φ rt CQ 3 μ- rt Ω TJ tr φ 0 cn PP Φ tr LQ i Φ Φ 3 Ξ <TJ μ- 3 d rt Hi μ- P φ tr 1 Φ μ- φ rt 1S3 cn o = HS Φ μ- Φ ö φ 3 φ 0 μ- ti P PJ PJ rt N ti Φ 0 1 P Φ μ- μ- Di PJ φ d cn

1 PJ 1 CQ μ- PJ P μ- μ- φ rt IQ dd Hi LQ Φ Φ 1 P cn μ- d 3 0 μ- 3 Φ P er ti φ cn 1 Φ PJ rt 3 03 3 0> <1 μ- Hi Ω Φ Ω & 1 Q 3 P tr Φ d Hi rt LQ H PJ d cn μ- Di d 0 J tl Φ Φ tr tr cn Φ Φ

Φ μ- Φ φ PP rt Φ α Hi P d P TJ h- ^■ ω Φ cn 1 3 1 Φ μ- H Φ> TJ 1 μ-

Φ S. μ- LQ 1 Hi μ- Hh tQ PJ Φ 1 LQ 3 μ- 1 tl d Di Φ tl

03 1 Φ μ- rt μ- φ μ- μ- d Φ Di ≤ H CQ μ- d = J μ- Ω Hh o d PJ μ- ι_l. tr

Φ rt μ- P tl P cn Φ> Ω 1 μ- Φ Φ Ω CΩ 3 tr P φ tr J Φ ti tl N Ω Φ φ cn Φ rt d rt φ μ- PJ P tr TJ Φ 1 tQ 1 er tΛl Hi LQ Φ d tr - μ-

Ω μ- μ- μ- CQ d - • 2 s: CQ P μ- μ- tr d rt d rt rt _^^ i Φ Φ rt tr CQ LQ Φ tl rt P μ- P Φ cn S Φ P Φ H! Φ 1 P Φ tl Φ o Φ o 3 Di 1 μ-

1 rt Φ 3 Φ 1 Di φ Φ 1 Φ μ- P 3 N LQ μ- μ- LQ tl CQ φ μ- <φ »PP d PJ Di tr - μ- Φ Di> Φ cn ti cn tQ Φ 1 Φ PJ μ- Φ μ- N 0 CΛ φ g - P 0 μ- d Di r μ- Hh rt 3 * rt M 1 PJ P tr LQ 1 tr Di S d 3 er Di H φ - Φ φ CQ μ- PJ 0 cn - μ- Φ Φ Hi tl φ 1— 'Φ tr d PJ PJ μ- d φ Φ tQ Hi α Hi Φ Φ P μ- 1 μ- rt P cn lh rt 0 ti φ d tl CΛ 1 Di rt 1 HS 1 PJ PJ Φ cn tQ 1 ≤ d = ti P LQ 3 iQ Di P PJ PJ Hi ~ tQ P | JQ φ φ μ- tr tl CQ O PJ μ- tr Φ Φ P PJ Di d M CQ rt Φ JPP Di Φ N <: Φ 0 tr 3 Φ Hi P tr PJ CΛ Φ P 1 CQ er P Di • 1 Φ

P Φ 1 d 0 Φ Hi Tl Di Φ μ- Di d • μ- J Φ 1— '1 LQ Hh Φ μ- d μ- P φ tr J φ 3 rt LQ tl μ- PJ PJ Φ rt Φ P Φ h - '1 CQ PJ m ti φ α PJ

1 PJ tr μ- Φ φ t ⁾ P Ω EΛ> μ- Hi LQ α il TJ φ μ- TJ N cn Φ LQ μ- CΛ μ-

P IQ P J 1 tr tr d cn ti φ LQ CQ μ- N tr ≤ 1 Φ Hi d cn d • ≤ Φ rt CQ

Φ [Sl 1 0 = Φ φ P μ- DJ tr μ- PJ φ d J μ- N 0 d P cn PJ Φ CQ Φ rt φ Φ 0 Tl 1 1 μ- LQ 3 PJ φ P tr 0 CQ P Φ Φ tsi tsi CQ ti Di μ- d μ- φ P - φ Φ ^J NO μ- rt μ- CQ μ- Φ Φ 1 PJ d Di dd φ μ- tQ LQ Ω rt CQ φ μ- LQ tl φ 1 LQ> d = rt 1 Φ 3 μ- d 3 Φ LQ CQ iQ tl tr Φ ^ D. μ- tl rt φ CQ 3 φ d Φ tr φ ü μ- CQ Ω Φ 1 rt CQ ti d & PJ 1 cn Φ μ-

1— ^" φ CQ μ- Φ 1 J cn tl rt tr 1 LQ • φ 0 PJ P cn 1— 'Φ Φ Ω P Φ μ- 1 cn 0 PJ PP 1 O dd 0 tr μ- PJ 3 Hi l- ¹ Di TJ tQ μ- tr PQ μ- 1 d & Φ φ rt Φ Ω Ω h- ¹ Φ tl Φ Φ CQ tr Φ μ- φ φ ts cn N tr P 1 1 X tr Ω μ- μ- μ- Ω φ α PJ d tr = CQ

Φ φ tl φ φ μ- cn μ- tr P 0

P 3 Di P <! LQ PJ g PJ SU: £. tr rt Φ ti P tr φ φ P μ- r Ω Φ Φ rt LQ J P Φ μ- tr Φ TJ LQ rt Φ μ- Φ μ- Φ Φ μ- s: tr Φ cn tr 1 0 1 Φ TJ

S d 1 tr 1 1 Φ φ Hi ti Φ tl tr P Φ Φ n J φ Φ TJ rt 1 Di HJJ d P tr rt Φ PJ 0 P cn r μ- Φ cn Φ ti P tQ d PPN Φ φ <P 1 s tr μ- μ- φ Φ 1 μ- rt Hj μ- 0

1 Φ il Φ rt tl μ- P tl μ- PJ Φ IQ

Φ LQ Di φ ti 0 φ PN _^^ μ- Φ Φ tr φ N μ- μ- Ω Hi CQ LQ 0 Hj

Φ P Di α <it CQ d 3 P 1 Hi μ- Φ rt LQ <tr φ μ- Ω d Di Φ PJ ⁾ P Φ PJ 0 Di CQ α 1 0 tr h φ rt μ- φ φ s: Φ μ- Ω tr P Φ μ- gd φ Φ ω PNPP 0 PJ 1 Tl d PJ μ- CQ LQ £ P Hi 0 Hi P tr φ LQ H. P g

CQ ti 1 Φ Φ d d 1 rt ü 3 PJ ti TJ rt 0 φ Φ tr tr ts Φ er IQ μ-

P ≤ P φ PJ PJ Ω μ- Φ CQ <<μ- φ d Φ 1 d PJ H Φ φ

Di J? R PJ IQ PJ P H μ- 'CQ Φ φ 1 rt 0 o CQ 1 P μ- Φ ti d J LQ Hi

Φ φ 1 J 1 d μ- ti 1 LQ Φ il Hi rt μ- LQ CQ Φ rt

3 P O ti Φ 1 Φ Φ 1

1 ti P ti

J IO to o o

P Hi P d d = PJ

P tr Ω Q 1 tr φ d cn ti ti rt

LQ Φ φ cn tr n Hh φ

1--0 P

PJ: 1 DJ d 3 Φ rt P

Φ Tue

1 Φ 03 rt 1 Φ cn

M Ω

1 dr

Hi 1 μ- φ

P μ-

Di tr d d

P ti

LQ LQ d Φ

P μ rt P

Φ φ

H 1 ω i φ Φ tsi 1 d N

LQ Φ

P μ-

PJ rt tr

3 dr

Φ φ

<;

PJ 0 d Hi

H N d

The LQ μ- rt

Φ Φ tl

N φ> μ- d

Ω cn tr

1 shows a sensor arrangement according to the invention in a schematic block diagram representation

Fig. 2 shows the goods selection system according to the invention in a schematic representation.

1 shows a microcontroller 10 as a control unit, which is equipped with a central processor unit, a program memory (EEP) ROM and a data memory RAM as well as a number of data inputs and outputs.

A button 12 is connected to the microcontroller 10 in order to send control commands to the microcontroller 10.

The microcontroller 10 is also connected to an emitter 14 configured as a laser diode, which emits an electromagnetic beam in the form of a directed visible light beam 16 when the emitter 14 receives a corresponding control signal from the microcontroller 10.

Furthermore, the microcontroller 10 is connected to a bar code reader 22 in order to detect identifiers K in the form of bar codes which are attached to goods or are present when goods are displayed. The microcontroller 10 is programmed in such a way that it evaluates detected bar codes by decrypting the alphanumeric information contained therein and storing it in the data memory RAM.

If a control command is generated by pressing the button 12, for example by pressing it once, the microcontroller 10 generates a control signal for the bar code reader 22, so that a bar code can be detected by the bar code reader 22. Using the buttons 32, 34 connected to the microcontroller 10, the customer can enter the desired number of the respective goods, which is then also stored in the memory RAM by the microcontroller 10.

If another control command is generated by pressing the button 12, for example, by pressing twice, the microcontroller 10 generates a control signal for the emitter 14, as a result of which data stored in the data memory RAM are modulated onto the control signal for the emitter 14, so that the

Light beam 16 carries the corresponding information so that it can be received by the processing device (described below).

Finally, a display 28 is connected to an output connection of the microcontroller 10, on which the customer can check the successful detection of an identifier of a product or the increase or decrease in the number of the desired product.

Overall, the pick-up arrangement is designed so that it can be constructed as a cigarette-box-sized or ballpoint-sized and thus portable, hand-held device that a user can easily hold, carry and use in one hand.

FIG. 2 illustrates how the pick-up arrangement works in interaction with the other components of the interactive online order system according to the invention.

The sensor arrangement shown in FIG. 1 detects an identifier K for the bar code reader 22 as a function of a control signal initiated by the customer by means of the button 12, to which the bar code reader 22 is directed and which for a product desired by the customer Example is shown in a catalog or the goods themselves. The bar code reader 22 detects the code and stores it thus coded identifier (for example a multi-digit number) in the RAM. The customer then increases the number with the key 32 or decreases the number with the key 34 to the desired quantity. The customer repeats this process until all of the goods desired or their identifiers and their number have been recorded.

The customer then brings the pickup arrangement 2 or its emitter 14 into line of sight with a processing device 40 or its receiving unit 42. By pressing the button 12 twice, the transmission of the information stored in the memory RAM of the pickup arrangement 2 via the emitter 14 is triggered , In this embodiment, the receiving unit 42 is formed by a laser light-sensitive receiver in order to further process the received signals so that they are displayed in a form that can be read by the customer.

For this purpose, in this embodiment the preparation device 40 has a reproduction unit 44 in the form of a paper printing device which is part of a facsimile device.

The playback unit 44 has a processor 48, which is programmed in such a way that it outputs identifiers and associated numbers of goods representing data transmitted from the pick-up arrangement 2 to the processing device 40 in a structured form.

For this purpose, the playback unit 44 has a memory 50 connected to the processor 48, in which descriptions of the respective goods are stored for the individual identifiers, and the processor 48 is programmed such that the associated description of the respective goods from the memory is based on a received identifier 50 can be read out and output together with the number received and with the identifier in a table. The playback unit in the form of a correspondingly modified or programmed facsimile device tes the description of the respective goods together with the number received and with the identifier in tabular form on the printing unit of this facsimile device so that the customer can check his order before sending it to the mail order company, correct it and then sign it. In order to enable particularly efficient further processing of such an order in the mail order company, the table is printed out in a machine-readable font. In addition, at the edge of the table (at the end of each line), its content, or at least the identification of the goods and the corresponding number, is reproduced, for example, as a bar code. At the beginning of the line, a cancellation field can be provided, which the customer marks if he does not want to order the content of the respective line. The customer can then send this, possibly also multi-page, table printout with the customer's signature to the mail order company using the facsimile device.

The mail order company or its data center, to which the customers send their orders which have been recorded and processed in accordance with the invention, is also set up to record the descriptions of goods together with the respective identifier in the memory of the playback device, these data being transmitted via a data transmission connection from ei - be sent to a database of the mail order company. This makes it possible to update the product range in a timely manner, since the catalog provided to the customer does not have to contain any price. Rather, only the printed table of the goods put together by the customer becomes decisive for the order.

Claims

Expectations

1. Interactive online order system, with

- A hand-held pick-up arrangement (2) which can be operated manually by a customer, in order to detect and store identifiers (K) attached to goods or presentations of goods by means of a sensor (22) and to store them in a memory, the pick-up arrangement (2) has a transmission device (14),

- a processing device (40), - which has a receiving unit (42) in order to receive data transmitted by the transmission device (14) of the sensor arrangement (2),

- which is coupled to a playback unit (44) in order to display the received data in a form which can be read by the customer, and

- The one interface (46) for remote transmission to a computer unit of a mail order company, through which the data is evaluated, the corresponding goods are compiled and sent to the customer.

2. Interactive online ordering system according to claim 1, wherein

- The sensor arrangement (2) has a bar code reader (22) as a sensor in order to detect identifiers (K) in the form of bar codes attached to goods or in the representation of goods, the bar code reader (22) having a processor unit (10) is connected, which is programmed so that it evaluates detected bar codes (K) and stores them in the memory (RAM).

3. Interactive online order system according to claim 1 or 2, wherein

- The transducer arrangement (2) as a transmission device (14) for wireless transmission of a radio wave emitter, a laser beam emitter, an undirected light beam emitter, an infrared emitter, or an ultrasound emitter, or for a wired transmission a serial elle interface, or has a parallel interface.

4. Interactive online order system according to one of claims 1 to 3, wherein

- The pick-up arrangement (2) has a manual input device, preferably in the form of a switch or keypad (12, 32, 34), in order to enter a number for a detected identifier, which reproduces the number of the respective goods desired by the customer, whereby the switch or keypad (12, 23, 34) is connected to the processor unit (10) which is programmed in such a way that it stores the number entered in the memory (RAM) for the respective identifier identified.

5. Interactive online order system according to one of claims 1 to 4, wherein

- The transducer arrangement (2) has an optical and / or acoustic and / or tactile signal transmitter device (28) in order to signal that an identifier has been recorded and stored and / or that a number has been recorded and saved for an identified identifier, the signaling device ( 28) is connected to the processor unit (10), which is programmed in such a way that it generates a signal for the respective storage process that has taken place.

6. Interactive online order system according to one of claims 1 to 5, wherein

- The playback unit (44) has a single or multi-cell alphanumeric display device, or a paper-printing device, or is part of a facsimile device.

7. Interactive online order system according to one of claims 1 to 6, wherein

- The playback unit (44) has a processor which is programmed such that it outputs data in a structured form that transmits identifiers and / or associated numbers of goods, transmitted by the pick-up arrangement (2).

8. Interactive online order system according to one of claims 1 to 7, wherein

- The playback unit (44) has a memory connected to the processor, in which the individual identifiers

Descriptions of the respective goods are stored, and the processor is programmed so that the associated description of the respective goods is read from the memory based on a received identifier and, if necessary. is displayed in a table together with the number received and, if necessary, with the identifier.

9. Interactive online order system according to one of claims 1 to 8, wherein - the playback unit outputs the description of the respective goods together with the number received and with the identifier in tabular form on the printing unit of a facsimile device, so that the customer can send his order to the Mail order company can check, correct and / or sign.

10. Interactive online order system according to one of claims 1 to 9, wherein

- The playback unit is set up to record the descriptions of goods together with the respective identifier in the memory, these data being transmitted from a database of the mail order company via a remote data transmission connection.