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Publication numberWO2001016753 A3
Publication typeApplication
Application numberPCT/US2000/024303
Publication date29 Nov 2001
Filing date31 Aug 2000
Priority date1 Sep 1999
Also published asCA2380358A1, EP1214657A2, US6449739, US6564342, US20020184575, WO2001016753A2
Publication numberPCT/2000/24303, PCT/US/0/024303, PCT/US/0/24303, PCT/US/2000/024303, PCT/US/2000/24303, PCT/US0/024303, PCT/US0/24303, PCT/US0024303, PCT/US024303, PCT/US2000/024303, PCT/US2000/24303, PCT/US2000024303, PCT/US200024303, WO 0116753 A3, WO 0116753A3, WO 2001/016753 A3, WO 2001016753 A3, WO 2001016753A3, WO-A3-0116753, WO-A3-2001016753, WO0116753 A3, WO0116753A3, WO2001/016753A3, WO2001016753 A3, WO2001016753A3
InventorsAmnon Landan
ApplicantMercury Interactive Corp
Export CitationBiBTeX, EndNote, RefMan
External Links: Patentscope, Espacenet
Post-deployment monitoring of server performance
WO 2001016753 A3
Abstract
A monitoring system allows users to monitor the post-deployment performance of a web-based or other transactional server (30). The system includes an agent component ('agent') (32) which can be installed on agent computers (40) that have access to the transactional server (30), including computers of actual users of the transactional server (30). The agent (32) simulates the actions of actual users of the transactional server (30) while monitoring the server's performance. The specific transactions to be performed by the agent computers (40) are specified by testcases that are dispatched to the agent computers (40) using a controller (34). As each agent computer (40) executes a testcase, it reports the execution results (performance data) in real-time to a web-based reports server (36) which stores the results in a centralized database (42). The performance data may include, for example, server response times, screen display sequences for failed transactions, measured segment delays along network paths, and identifiers of 'broken' web site links. Authorized personnel can access the reports server (36) using a standard web browser to view the collected performance data via a series of customizable reports. Using the controller (34), the user can also assign testcase execution schedules to the agent computers (40), including periodic schedules that provide for continuous or near-continuous monitoring of the transactional server (30). In addition, the user can specify alert conditions which cause personnel to be immediately notified (e.g., by pager) of problems. The controller (34) and the reports server (36) also provide functions for allowing the user to monitor the operation of the transactional server (30) according to the attributes of the agent computers (40), such as the locations, organizations, and ISPs of such computers.
Patent Citations
Cited PatentFiling datePublication dateApplicantTitle
WO2000019320A1 *30 Sep 19996 Apr 2000Netscout Service Level CorporationEvaluating computer resources by end-user emulation
GB2307318A * Title not available
US5577197 *29 Oct 199219 Nov 1996Mci Communications CorporationTest system for testing electronic transaction processing services at a common carrier network switch
US5684945 *16 Apr 19964 Nov 1997International Business Machines CorporationSystem and method for maintaining performance data in a data processing system
Non-Patent Citations
Reference
1 *"METHOD FOR PERFORMING AUTOMATED PSEUDO VIDEO RECORDING OF REMOTE COMPUTER SYSTEMS", IBM TECHNICAL DISCLOSURE BULLETIN,US,IBM CORP. NEW YORK, vol. 37, no. 4A, 1 April 1994 (1994-04-01), pages 495, XP000446751, ISSN: 0018-8689
2 *C. NOLAN: "A Look at e-Test Suite 3.1 by RSW", SOFTWARE TESTING & QUALITY ENGINEERING, July 1999 (1999-07-01), pages 60 - 61, XP002155308, Retrieved from the Internet <URL:http://www.rswsoftware.com/news/articles/ja99.pdf> [retrieved on 20001128]
3 *LARSEN A K: "ALL EYES ON IP TRAFFIC. NEW APPS CAN MONITOR INTERNET AND INTRANET TRADDIC, BUT DO THEY DELIVER ENOUGH DATA TO HOLD ISPS TO THEIR PROMISES?", DATA COMMUNICATIONS,US,MCGRAW HILL. NEW YORK, vol. 26, no. 4, 21 March 1997 (1997-03-21), pages 54,56 - 60,62, XP000659549, ISSN: 0363-6399
Classifications
International ClassificationG06F11/32, G06F11/34, G06F11/30, G06F13/00, G06F15/00
Cooperative ClassificationG06F11/327, G06F11/3419, G06F11/3495, G06F11/323, G06F11/3414, G06F2201/875, G06F11/3409
European ClassificationG06F11/32P, G06F11/34C2
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