WO2001009750A8 - Method and apparatus for coordinating services - Google Patents

Method and apparatus for coordinating services

Info

Publication number
WO2001009750A8
WO2001009750A8 PCT/US2000/020415 US0020415W WO0109750A8 WO 2001009750 A8 WO2001009750 A8 WO 2001009750A8 US 0020415 W US0020415 W US 0020415W WO 0109750 A8 WO0109750 A8 WO 0109750A8
Authority
WO
WIPO (PCT)
Prior art keywords
service providers
service
services
request information
coordinating
Prior art date
Application number
PCT/US2000/020415
Other languages
French (fr)
Other versions
WO2001009750A2 (en
Inventor
Robert Brookes
Mark A Homison
Lisa S Langford
James V Latch
Thomas S Molenda
Christopher W Umble
Original Assignee
Ppg Ind Ohio Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ppg Ind Ohio Inc filed Critical Ppg Ind Ohio Inc
Priority to AU63814/00A priority Critical patent/AU769888B2/en
Priority to CA002375052A priority patent/CA2375052A1/en
Priority to EP00950756A priority patent/EP1204932A2/en
Priority to MXPA02000874A priority patent/MXPA02000874A/en
Publication of WO2001009750A2 publication Critical patent/WO2001009750A2/en
Publication of WO2001009750A8 publication Critical patent/WO2001009750A8/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06315Needs-based resource requirements planning or analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data

Abstract

L'invention concerne un procédé permettant de coordonner ou d'agencer des services, tels que des services de réparation de vitres d'automobile, pour les souscripteurs d'une compagnie d'assurance, et un appareil mettant ledit procédé en oeuvre. Ce procédé consiste à fournir une base de données de fournisseurs de services, à obtenir des informations de demande de service relatives à un client, à sélectionner au moins une partie des fournisseurs de services dans la base de données en fonction des informations de demande de service, à classer les fournisseurs de services sélectionnés, et à choisir l'un des fournisseurs de services classés afin d'exécuter ledit service.The invention relates to a method for coordinating or arranging services, such as automobile window repair services, for underwriters of an insurance company, and to an apparatus implementing said method. The method includes providing a database of service providers, obtaining service request information relating to a customer, selecting at least a portion of the service providers from the database based on the service request information. , to classify the selected service providers, and to choose one of the classified service providers in order to perform said service.

PCT/US2000/020415 1999-07-28 2000-07-27 Method and apparatus for coordinating services WO2001009750A2 (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
AU63814/00A AU769888B2 (en) 1999-07-28 2000-07-27 Method and apparatus for coordinating services
CA002375052A CA2375052A1 (en) 1999-07-28 2000-07-27 Method and apparatus for coordinating services
EP00950756A EP1204932A2 (en) 1999-07-28 2000-07-27 Method and apparatus for coordinating services
MXPA02000874A MXPA02000874A (en) 1999-07-28 2000-07-27 Method and apparatus for coordinating services.

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US14603999P 1999-07-28 1999-07-28
US60/146,039 1999-07-28
US09/618,809 2000-07-18
US09/618,809 US6950801B2 (en) 1999-07-28 2000-07-18 Method and apparatus for coordinating services

Publications (2)

Publication Number Publication Date
WO2001009750A2 WO2001009750A2 (en) 2001-02-08
WO2001009750A8 true WO2001009750A8 (en) 2001-11-22

Family

ID=26843511

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/020415 WO2001009750A2 (en) 1999-07-28 2000-07-27 Method and apparatus for coordinating services

Country Status (6)

Country Link
US (1) US6950801B2 (en)
EP (1) EP1204932A2 (en)
AU (1) AU769888B2 (en)
CA (1) CA2375052A1 (en)
MX (1) MXPA02000874A (en)
WO (1) WO2001009750A2 (en)

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Also Published As

Publication number Publication date
AU6381400A (en) 2001-02-19
US6950801B2 (en) 2005-09-27
US20030014295A1 (en) 2003-01-16
CA2375052A1 (en) 2001-02-08
EP1204932A2 (en) 2002-05-15
MXPA02000874A (en) 2002-08-06
WO2001009750A2 (en) 2001-02-08
AU769888B2 (en) 2004-02-05

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