WO2000068860A3 - Method of social network generation for customer relationships - Google Patents

Method of social network generation for customer relationships Download PDF

Info

Publication number
WO2000068860A3
WO2000068860A3 PCT/US2000/013132 US0013132W WO0068860A3 WO 2000068860 A3 WO2000068860 A3 WO 2000068860A3 US 0013132 W US0013132 W US 0013132W WO 0068860 A3 WO0068860 A3 WO 0068860A3
Authority
WO
WIPO (PCT)
Prior art keywords
customers
relationships
household
data
customer
Prior art date
Application number
PCT/US2000/013132
Other languages
French (fr)
Other versions
WO2000068860A2 (en
Inventor
Robert J Colonna
Original Assignee
Innovative Systems Inc
Robert J Colonna
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Innovative Systems Inc, Robert J Colonna filed Critical Innovative Systems Inc
Priority to CA002374120A priority Critical patent/CA2374120A1/en
Priority to AU51324/00A priority patent/AU5132400A/en
Priority to MXPA01011486A priority patent/MXPA01011486A/en
Priority to BR0011308-5A priority patent/BR0011308A/en
Priority to EP00935939A priority patent/EP1354283A2/en
Priority to JP2000616568A priority patent/JP2004504646A/en
Publication of WO2000068860A2 publication Critical patent/WO2000068860A2/en
Priority to NO20015517A priority patent/NO20015517L/en
Publication of WO2000068860A3 publication Critical patent/WO2000068860A3/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising

Abstract

A method and system for identifying and creating links that allow the user to more accurately and completely view and measure the relationships it has with its customers and the relationships its customers have with other customers. A method and system has been created for determining the value of the customer or group of customers in the case of a household based on the criteria the user desires to utilize for the analysis being performed. The method for determining these relationships and the system of organizing the data allow for flexible analysis of all the key economic units by which a user might wish to analyze the data. These economic units include: individual at a specific address, household as defined as a specific address, household as defined as an economic buying unit at multiple addresses, or corporation/organization. The data can be further organized and analysis performed using additional criteria the system defines including whether a link to a corporation is Direct or Affinity. It can also include the value of selected types of relationships of customers with other customers any number of links from the target customer. The system is used to make better decisions about how to manage the customer relationship, often referred to as one-to-one marketing.
PCT/US2000/013132 1999-05-12 2000-05-12 Method of social network generation for customer relationships WO2000068860A2 (en)

Priority Applications (7)

Application Number Priority Date Filing Date Title
CA002374120A CA2374120A1 (en) 1999-05-12 2000-05-12 Method of social network generation
AU51324/00A AU5132400A (en) 1999-05-12 2000-05-12 Method of social network generation
MXPA01011486A MXPA01011486A (en) 1999-05-12 2000-05-12 Method of social network generation.
BR0011308-5A BR0011308A (en) 1999-05-12 2000-05-12 Method for social network generation
EP00935939A EP1354283A2 (en) 1999-05-12 2000-05-12 Method of social network generation for customer relationships
JP2000616568A JP2004504646A (en) 1999-05-12 2000-05-12 How to create a social network
NO20015517A NO20015517L (en) 1999-05-12 2001-11-12 Procedure for generating social networks

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US13401899P 1999-05-12 1999-05-12
US60/134,018 1999-05-12
US56980800A 2000-05-12 2000-05-12

Publications (2)

Publication Number Publication Date
WO2000068860A2 WO2000068860A2 (en) 2000-11-16
WO2000068860A3 true WO2000068860A3 (en) 2003-07-24

Family

ID=26831897

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/013132 WO2000068860A2 (en) 1999-05-12 2000-05-12 Method of social network generation for customer relationships

Country Status (4)

Country Link
JP (1) JP2004504646A (en)
CA (1) CA2374120A1 (en)
MX (1) MXPA01011486A (en)
WO (1) WO2000068860A2 (en)

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US8015019B1 (en) 2004-08-03 2011-09-06 Google Inc. Methods and systems for providing a document
US8429091B2 (en) 2004-01-21 2013-04-23 Google Inc. Methods and systems for the display and navigation of a social network
US8521591B1 (en) 2004-12-31 2013-08-27 Google Inc. Methods and systems for correlating connections between users and links between articles
US8880521B2 (en) 2004-09-15 2014-11-04 3Degrees Llc Collections of linked databases
US8880516B2 (en) 2004-06-30 2014-11-04 Google Inc. Endorsing local search results
US9117181B1 (en) 2005-03-30 2015-08-25 Google Inc. Methods and systems for providing current email addresses and contact information for members within a social network
US9332080B1 (en) 2004-06-04 2016-05-03 Google Inc. Systems and methods for indicating a user state in a social network
US9330182B2 (en) 2004-09-15 2016-05-03 3Degrees Llc Social network analysis
US9338047B1 (en) 2009-10-01 2016-05-10 Google Inc. Detecting content on a social network using browsing patterns
US9355300B1 (en) 2007-11-02 2016-05-31 Google Inc. Inferring the gender of a face in an image
US9489462B1 (en) 2004-06-22 2016-11-08 Google Inc. Personalizing search queries based on user membership in social network communities

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US7685016B2 (en) * 2003-10-07 2010-03-23 International Business Machines Corporation Method and system for analyzing relationships between persons
US7680770B1 (en) 2004-01-21 2010-03-16 Google Inc. Automatic generation and recommendation of communities in a social network
US7603292B1 (en) 2004-06-30 2009-10-13 Google Inc. Methods and systems for providing a gift registry
US8825639B2 (en) 2004-06-30 2014-09-02 Google Inc. Endorsing search results
US7359894B1 (en) 2004-06-30 2008-04-15 Google Inc. Methods and systems for requesting and providing information in a social network
US7702653B1 (en) 2004-06-30 2010-04-20 Google Inc. Methods and systems for triggering actions
US8621215B1 (en) 2004-06-30 2013-12-31 Google Inc. Methods and systems for creating monetary accounts for members in a social network
US8577886B2 (en) 2004-09-15 2013-11-05 Within3, Inc. Collections of linked databases
US8635217B2 (en) 2004-09-15 2014-01-21 Michael J. Markus Collections of linked databases
US7613769B1 (en) 2004-09-30 2009-11-03 Google Inc. Methods and systems for providing blog information associated with a member of a social network
US10402457B1 (en) 2004-12-31 2019-09-03 Google Llc Methods and systems for correlating connections between users and links between articles
US7716140B1 (en) 2004-12-31 2010-05-11 Google Inc. Methods and systems for controlling access to relationship information in a social network
WO2007005463A2 (en) 2005-06-29 2007-01-11 S.M.A.R.T. Link Medical, Inc. Collections of linked databases
US8190681B2 (en) 2005-07-27 2012-05-29 Within3, Inc. Collections of linked databases and systems and methods for communicating about updates thereto
US10395326B2 (en) 2005-11-15 2019-08-27 3Degrees Llc Collections of linked databases
US20080103891A1 (en) * 2006-10-31 2008-05-01 Flynn Joseph C System and method for managing advertisements
US7853622B1 (en) 2007-11-01 2010-12-14 Google Inc. Video-related recommendations using link structure
US8688595B2 (en) 2008-03-31 2014-04-01 Pursway Ltd. Analyzing transactional data
US7961986B1 (en) 2008-06-30 2011-06-14 Google Inc. Ranking of images and image labels
US20110004520A1 (en) * 2009-07-06 2011-01-06 Linkedln Corporation System to present business network notifications in conjunction with display advertisements
US8275771B1 (en) 2010-02-26 2012-09-25 Google Inc. Non-text content item search
US8943060B2 (en) * 2012-02-28 2015-01-27 CQuotient, Inc. Systems, methods and apparatus for identifying links among interactional digital data
US9762655B2 (en) 2013-12-19 2017-09-12 International Business Machines Corporation Directing communications to nodes of a social network using an elastic map
CN105955974A (en) * 2016-03-24 2016-09-21 苏州科技学院 Corporate database based statistics analysis system
US11574360B2 (en) 2019-02-05 2023-02-07 International Business Machines Corporation Fraud detection based on community change analysis
US11593811B2 (en) * 2019-02-05 2023-02-28 International Business Machines Corporation Fraud detection based on community change analysis using a machine learning model
CN113163324B (en) * 2020-01-03 2022-11-29 中国移动通信集团江西有限公司 Household user identification method and module
JP7058365B1 (en) * 2021-09-02 2022-04-21 株式会社浜銀総合研究所 Customer experience value improvement support system

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Patent Citations (2)

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WO1998049640A1 (en) * 1997-04-29 1998-11-05 Mci Worldcom, Inc. Client profile management within a marketing system

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8429091B2 (en) 2004-01-21 2013-04-23 Google Inc. Methods and systems for the display and navigation of a social network
US9332080B1 (en) 2004-06-04 2016-05-03 Google Inc. Systems and methods for indicating a user state in a social network
US9564025B1 (en) 2004-06-04 2017-02-07 Google Inc. Systems and methods for indicating a user state in a social network
US9489462B1 (en) 2004-06-22 2016-11-08 Google Inc. Personalizing search queries based on user membership in social network communities
US8880516B2 (en) 2004-06-30 2014-11-04 Google Inc. Endorsing local search results
US8015019B1 (en) 2004-08-03 2011-09-06 Google Inc. Methods and systems for providing a document
US8880521B2 (en) 2004-09-15 2014-11-04 3Degrees Llc Collections of linked databases
US9330182B2 (en) 2004-09-15 2016-05-03 3Degrees Llc Social network analysis
US8521591B1 (en) 2004-12-31 2013-08-27 Google Inc. Methods and systems for correlating connections between users and links between articles
US9117181B1 (en) 2005-03-30 2015-08-25 Google Inc. Methods and systems for providing current email addresses and contact information for members within a social network
US9355300B1 (en) 2007-11-02 2016-05-31 Google Inc. Inferring the gender of a face in an image
US9338047B1 (en) 2009-10-01 2016-05-10 Google Inc. Detecting content on a social network using browsing patterns

Also Published As

Publication number Publication date
JP2004504646A (en) 2004-02-12
CA2374120A1 (en) 2000-11-16
MXPA01011486A (en) 2006-03-06
WO2000068860A2 (en) 2000-11-16

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