WO2000041107A1 - Method and system for automatically generating advisory information for pharmacy patients along with normally transmitted data - Google Patents
Method and system for automatically generating advisory information for pharmacy patients along with normally transmitted data Download PDFInfo
- Publication number
- WO2000041107A1 WO2000041107A1 PCT/US1999/001856 US9901856W WO0041107A1 WO 2000041107 A1 WO2000041107 A1 WO 2000041107A1 US 9901856 W US9901856 W US 9901856W WO 0041107 A1 WO0041107 A1 WO 0041107A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- computer
- pharmacy
- information
- patient
- advisory
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/22—Social work
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
- G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H20/00—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
- G16H20/10—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to drugs or medications, e.g. for ensuring correct administration to patients
- G16H20/13—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to drugs or medications, e.g. for ensuring correct administration to patients delivered from dispensers
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
- Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10S706/00—Data processing: artificial intelligence
- Y10S706/902—Application using ai with detail of the ai system
- Y10S706/924—Medical
Definitions
- This invention related generally to point-of-sale systems for use in pharmacies and, more specifically, to systems for automatically generating advisory and/or other information for distribution to pharmacy patients.
- NDC National Drug Code
- a computer at the point of sale may be used (1) to generate advisory messages to the patient, some of which may be required by governmental regulation and/or (2) to generate promotional materials concerning related or complementary products sold in the pharmacy.
- the systems available prior to the present invention do not provide a means for transmitting information to a patient from a concerned third party, such as a Health Maintenance Organization (HMO), a Preferred Provider Organization (PPO), etc.
- HMO Health Maintenance Organization
- PPO Preferred Provider Organization
- one object of this invention is to provide a novel method and system for generating advisory and other information custom-tailored for each patient.
- Another object of the present invention to provide a novel method and system for generating advisory and other information without major modification of an existing pharmacy computer system.
- the above and other objects are achieved according to the present invention by providing a new and improved method and system for generating advisory messages to pharmacy patients.
- the method includes appending patient-specific information to a data record containing normally transmitted information at a third party computer and transmitting the data record between the third party computer and a pharmacy computer during a pharmacy transaction.
- the data record transmitted to the pharmacy computer is captured by an advisory computer as the data record is received by the pharmacy computer or after the data record is transmitted by the pharmacy computer, and the patient-specific information is extracted from the captured data record.
- the advisory computer generates an advisory message based on the extracted patient-specific information, it transmits the generated advisory message to a pharmacy printer, and the pharmacy printer prints the advisory message.
- the advisory computer includes a memory containing a data structure for storing the patient-specific information, the normally transmitted information, and the generated advisory message.
- a computer program product including a computer storage medium and a computer program code mechanism embedded in the computer storage medium for causing a computer to generate an advisory message.
- the computer program code mechanism includes a first computer code device configured to append the patient-specific information, a second computer code device configured to capture the data record transmitted to the pharmacy computer, a third computer code device configured to extract the patient specific information from the captured data record, a fourth computer code device configured to generate the advisory message based on the extracted patient-specific information, and a fifth computer code device configured to transmit the generated advisory message to the pharmacy printer.
- this goal is achieved without major modification of the existing third party and/or pharmacy computer systems.
- the terms "message” and "advisory message” include all types of information provided to pharmacy patients, including information about the prescribed product being dispensed, information about related products or procedures, patient-specific information (such scheduling of appointments, physicals etc.), promotional materials and/or discount information pertaining to the purchase of prescription products and/or other products, and/or simply news items pertaining to the dispensed product and or to pharmaceutical products and/or health in general.
- the information may take the form of multiple-color, two-sided papers, a newsletter, etc., depending on the available printer technology. Some of the information may be generated as a result of a patient condition inferred from other factors, such as the patient's age and the type of medication prescribed. That information may be provided by a third party, such as an HMO, PPO, etc.
- the hardware interface in the advisory computer system may take any of various forms, depending primarily on the configuration of the existing pharmacy and third party computer systems. For example, if the pharmacy and/or third party computer systems output data in a parallel format, in a serial format, as a modem transaction, etc., the hardware interface would include appropriate hardware for extracting information from the transmitted data and for transferring the generated advisory message for printing on the pharmacy printer. The hardware interface would further include logic for mediating printer conflicts arising between print data transmitted from the pharmacy computer system and the advisory computer system.
- the present invention represents a significant advance in providing information to pharmacy patients from third parties, such as HMOs and PPOs.
- third parties such as HMOs and PPOs.
- more targeted information can be provided in an automatic and convenient manner, without having to make significant modifications to existing third party and pharmacy computer systems.
- Another important advantage of the invention is that, because it "eavesdrops" passively to obtain data from the pharmacy computer and/or third party computer systems' print stream, any malfunction in the advisory computer system does not affect operation of the pharmacy and/or third party computer systems, which can continue to process prescriptions and to print labels.
- the present invention pertains to a system and a related method for automatically providing advisory information to pharmacy patients based on (1) the identification of the drugs being dispensed and/or (2) other information pertaining to the patient and to the prescription and/or (3) patient-specific information provided by a third party, such as an HMO, PPO, etc.
- Fig. 1 is a top level flowchart of the functions performed in accordance with the method of the invention
- Fig. 2 is a top level block diagram illustrating the advisory computer system of the present invention in relation to pharmacy and third party computer systems and pharmacy computer system printing resources;
- Fig. 3 is a detailed diagram illustrating details of the advisory computer system of Fig. 2;
- FIG. 4 are detailed flowcharts of the functions performed in Fig. 1 in accordance with the method of the invention.
- Fig. 5 is an illustration of the contents of a generated advisory message, according to the present invention.
- step SI 20 data is transmitted from the third party computer system 100 along with appended customer specific information, such as reminders to take other medication or to schedule a physical, etc., to the pharmacy computer system 200 over a data link Dl, such as a parallel, serial, or modem data link, etc.
- the transmitted data is received at the pharmacy computer system 200 and the advisory computer system 300 at respective steps S220 and S320, over the data link Dl and a corresponding data link D3, such as a parallel, a serial, or a modem data link, etc.
- the transmitted data may be received by the advisory computer system 300 after passing through the pharmacy computer system 200 via a data link D2 and a corresponding data link D4, such as a parallel data link, a serial data link, a modem data link, etc.
- the pharmacy computer system 200 transmits normal data, such as label information, drug type, etc. to the pharmacy computer system's printing resources 400 over the data link D2. If the data transmitted from the third party computer system 100 is being intercepted after passing through the pharmacy computer system 200 by the advisory computer system 300, the normal data transmitted by the pharmacy computer system 200 at step S240 would also include the patient-specific information appended by the third party computer system 100. After the advisory computer system 300 either intercepts the transmitted data before reaching the pharmacy computer system 200 or after passing through the pharmacy computer system 200 at step S320, the advisory computer system 300 transmits a generated advisory message to the pharmacy computer system's printing resources 400 at step S340.
- normal data such as label information, drug type, etc.
- the advisory computer system 300 includes a hardware interface 328 (see Fig. 3) for performing printing mediation to resolve printer conflicts between the advisory computer system 300 and the pharmacy computer system 200 using methods and/or systems, for example, as are known in the art or as described in commonly owned U.S. Patent Application Serial Number 08/764,139.
- the pharmacy computer system's printing resources 400 print the advisory message generated and transmitted by the advisory computer system 300 and/or the normal data transmitted from the pharmacy computer system 200 at steps S420 and S440, respectively.
- the third party computer system 100, the pharmacy computer system 200, and the advisory computer system 300 typically use modem, parallel, and/or serial data transmission formats with appropriate logic and/or software functions provided in hardware interface 328 of the advisory computer system 300 -for example, as is described in commonly owned U.S. Patent Application Serial Number 08/764,139.
- the advisory computer system 300 is shown.
- a display device 302 such as a conventional display device or a touch screen monitor with a touch-screen interface: a keyboard 304; a pointing device 306, such as a mouse, a mouse pad 308, or a digitizing pad; a hard disk 310; a floppy drive 312; a tape or CD ROM drive 314 with tape or CD media 316; and a mother board 318.
- a display device 302 such as a conventional display device or a touch screen monitor with a touch-screen interface: a keyboard 304; a pointing device 306, such as a mouse, a mouse pad 308, or a digitizing pad; a hard disk 310; a floppy drive 312; a tape or CD ROM drive 314 with tape or CD media 316; and a mother board 318.
- the motherboard 318 includes a processor 320; a RAM 322; a ROM 324; I/O ports 326 which are used to couple to the third party computer system 100 and to the pharmacy computer system 200; the previously mentioned hardware interface 328 for performing specialized hardware/software functions, such as modem interfacing, serial-to-parallel and parallel to serial conversion, printer conflict mediation, sound processing, image processing, etc.; a microphone 330; and a speaker or speakers 332.
- the third party computer system 100 and the pharmacy computer system 200 also include any combination of the above described features and/or components of the advisory computer system 300.
- the third party computer system 100 appends the patient-specific information, such as personalized messages, appointment reminders, etc., to the normally transmitted data, such as the NDC, etc., at step SI 02.
- the patient-specific information may be appended in various forms—including, for example, appending the patient-specific information in unused fields, added fields, etc. of the normally transmitted data.
- the appended data is transmitted from the third party computer system 100 to the pharmacy computer system 200 at step SI 20.
- the advisory computer system 300 passively monitors the data transmitted by the third party computer system 100 via the data link D3.
- the transmitted data is received by the pharmacy computer system 200 at step S220, and * e normal data, such as the NDC, etc., is extracted by the pharmacy computer system 200 at step S222.
- the extraction step may include simply ignoring the appended patient-specific information in the unused or added fields of the normal data.
- the extracted normal data is transmitted to the pharmacy computer system's printing resources 400 at step S240.
- the advisory computer system 300 monitors the transmitted data from the third party computer system 100 after the transmitted data passes through the pharmacy computer system 200, the data transmitted at step S240 by the pharmacy computer system 200 would include the normal data along with the appended patient-specific information.
- the data transmitted including the appended patient-specific information either transmitted by the third party computer system 100 or passing through the pharmacy computer system 200, is passively intercepted and received by the advisory computer system 300 at step S320.
- the appended patient-specific information is extracted by the advisory computer system 300 at step S322 and is used by the advisory computer system 300 to generate a patient-specific advisory message.
- each different combination of information (such as the NDC, the age of the patient, the gender of the patient, whether the prescription is new or a refill, and the payer) may be used to trigger generation of a different advisory message, for example, as is described in commonly owned U.S. Patent Application Serial Number 08/764,139, along with the patient-specific information provided by the third party computer system 100.
- the various combinations selected to trigger a message are stored in a database, such as the hard disk 310 of the advisory computer system 300 or to trigger a matrix associated with the advisory computer system 300. In the latter case, the trigger matrix is queried to determine which, if any, advisory messages are to be printed, for example, as is described in commonly owned U.S. Patent Application Serial Number 08/764,139.
- the advisory message is generated by the advisory computer system 300 at step S324 and is transmitted to the pharmacy computer system's printing resources 400 at step S340.
- the pharmacy computer system's printing resources 400 receive the messages transmitted by the advisory computer system 300 or the pharmacy computer system 200 at steps S402 and S404, and it prints the respective information at steps S420 and S440.
- the received messages may be messages that are normally transmitted by the pharmacy computer system 200 and received by the pharmacy computer system's printing resources 400 at step 404. Such received messages are not acted upon by the advisory computer system 300, and they are printed by pharmacy computer system's printing resources 400 at step S440.
- the received messages may be the patient-specific advisory messages transmitted by the advisory computer system 300 at step S340 and received by the pharmacy computer system's printing resources 400 at step 402. Such received message are printed by the pharmacy computer system's printing resources 400 at step S420. In this way, the normal printing functions performed by the third party computer system 100 via the pharmacy computer system 200 and the pharmacy computer system's printing resources 400 are not interrupted by the printing of the advisory messages from the advisory computer system 300.
- the advisory message 440 includes patient-specific information 442 and regular information 444.
- the patient-specific information 442 includes, for example, a greeting, a doctor's appointment reminders, billing information, promotional material, information concerning related products, discounts, coupons, government warnings, and news items.
- the regular information includes, for example, a prescription label, dosage information, information concerning side effects, etc.
- the advisory message 440 can be in the form of a patient-customized newsletter, and it can be delivered to the patient by the pharmacist.
- the invention represents a significant advance in the field of point-of-sale systems in the pharmacy environment. More specifically, the invention provides for distribution of patient specific information to pharmacy patients, taking into account information provided by interested third parties, such as HMOs and PPOs, and optionally important factors such as age, gender, prescription status, and payer identity, as well as the identification of the drug being dispensed. Furthermore, the invention achieves these goals without major modification of existing third party and pharmacy computer systems.
- An added advantage is that, because the system of the invention taps passively into data streams from the third party computer system either entering or leaving the pharmacy computer system, any malfunction of the invention has no affect on the basic operation of the third party or pharmacy computer systems, which can continue to process prescriptions and print labels.
- the ability of the invention to provide targeted information to patients can be extended to the provision of product samples that are similarly targeted, based on the same data stream entering and or leaving of the pharmacy system.
- Yet another advantage of the invention is that, if the advisory computer 300 is connected to a network of similar computers, advisory messages can be directed to pharmacists over this network and printed on the pharmacy printer.
- the present invention includes a computer program product for implementing the processes of the present invention (e.g., as shown in Figs. 1 and 4).
- the computer program product may be on a storage medium including instructions and/or data structures which can be used to program the advisory computer system 300 and the third party computer system 100 (Figs. 2 and 3) to perform a process of the invention.
- the storage medium can include, but is not limited to, any type of disk including floppy disks, optical discs, CD-ROMs, and magneto-optical disks; ROMs; RAMs; EPROMs; EEPROMs, magnetic or optical cards; or any type of media suitable for storing electronic instructions (e.g., the hard disk 310, the floppy drive 312, the tape or CD ROM drive 314 with the tape or the CD media 316, the RAM 322, and the ROM 324 of the advisory computer system 300 and similar devices in the third party computer system 100).
- any type of disk including floppy disks, optical discs, CD-ROMs, and magneto-optical disks; ROMs; RAMs; EPROMs; EEPROMs, magnetic or optical cards; or any type of media suitable for storing electronic instructions (e.g., the hard disk 310, the floppy drive 312, the tape or CD ROM drive 314 with the tape or the CD media 316, the RAM 322, and the ROM 324 of the advisory computer system
- ROM and RAM devices of the advisory computer system 200 and the third party computer system 100 are used to implement data structures for storing the patient-specific information, information normally transmitted by the third party computer system 200, information received by the advisory computer system 200, and the advisory message generated by the advisory computer system 300.
- this invention may also be implemented by - l i ⁇
Abstract
Description
Claims
Priority Applications (5)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU24798/99A AU2479899A (en) | 1999-01-07 | 1999-02-03 | Method and system for automatically generating advisory information for pharmacypatients along with normally transmitted data |
CA002358542A CA2358542A1 (en) | 1999-01-07 | 1999-02-03 | Method and system for automatically generating advisory information for pharmacy patients along with normally transmitted data |
EP99904394A EP1141874B1 (en) | 1999-01-07 | 1999-02-03 | Method and system for automatically generating advisory information for pharmacy patients along with normally transmitted data |
DE69916655T DE69916655T2 (en) | 1999-01-07 | 1999-02-03 | PROCESS AND APPENDIX FOR THE AUTOMATIC PRODUCTION OF PROPOSAL INFORMATION FOR PHARMACIA PATIENTS TOGETHER WITH NORMALLY TRANSMITTED DATA |
JP2000592765A JP2002540488A (en) | 1999-01-07 | 1999-02-03 | Method and system for automatically generating advisory information for pharmacy patients with normal communication data |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US09/226,209 US6067524A (en) | 1999-01-07 | 1999-01-07 | Method and system for automatically generating advisory information for pharmacy patients along with normally transmitted data |
US09/226,209 | 1999-01-07 |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2000041107A1 true WO2000041107A1 (en) | 2000-07-13 |
Family
ID=22848014
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US1999/001856 WO2000041107A1 (en) | 1999-01-07 | 1999-02-03 | Method and system for automatically generating advisory information for pharmacy patients along with normally transmitted data |
Country Status (12)
Country | Link |
---|---|
US (1) | US6067524A (en) |
EP (1) | EP1141874B1 (en) |
JP (1) | JP2002540488A (en) |
AU (1) | AU2479899A (en) |
BE (1) | BE1012657A3 (en) |
CA (1) | CA2358542A1 (en) |
DE (1) | DE69916655T2 (en) |
ES (2) | ES2220041T3 (en) |
IT (1) | ITMI990251A1 (en) |
PT (1) | PT102248A (en) |
WO (1) | WO2000041107A1 (en) |
ZA (1) | ZA991399B (en) |
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Also Published As
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ZA991399B (en) | 2000-06-21 |
AU2479899A (en) | 2000-07-24 |
ES2152893A1 (en) | 2001-02-01 |
DE69916655D1 (en) | 2004-05-27 |
DE69916655T2 (en) | 2005-04-21 |
JP2002540488A (en) | 2002-11-26 |
US6067524A (en) | 2000-05-23 |
PT102248A (en) | 2000-07-31 |
ES2220041T3 (en) | 2004-12-01 |
EP1141874A1 (en) | 2001-10-10 |
ITMI990251A1 (en) | 2000-08-10 |
EP1141874B1 (en) | 2004-04-21 |
BE1012657A3 (en) | 2001-02-06 |
ES2152893B1 (en) | 2001-06-16 |
CA2358542A1 (en) | 2000-07-13 |
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