WO1998025237A1 - Methods and apparatus for regenerating a prepaid transaction account - Google Patents

Methods and apparatus for regenerating a prepaid transaction account Download PDF

Info

Publication number
WO1998025237A1
WO1998025237A1 PCT/US1997/020375 US9720375W WO9825237A1 WO 1998025237 A1 WO1998025237 A1 WO 1998025237A1 US 9720375 W US9720375 W US 9720375W WO 9825237 A1 WO9825237 A1 WO 9825237A1
Authority
WO
WIPO (PCT)
Prior art keywords
card
prepaid
account
transaction
funds
Prior art date
Application number
PCT/US1997/020375
Other languages
French (fr)
Inventor
John M. Taskett
Original Assignee
American Express Travel Related Services Company, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by American Express Travel Related Services Company, Inc. filed Critical American Express Travel Related Services Company, Inc.
Priority to AU76270/98A priority Critical patent/AU7627098A/en
Publication of WO1998025237A1 publication Critical patent/WO1998025237A1/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M17/00Prepayment of wireline communication systems, wireless communication systems or telephone systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/10Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/10Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • G06Q20/102Bill distribution or payments
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/10Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • G06Q20/105Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems involving programming of a portable memory device, e.g. IC cards, "electronic purses"
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/34Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
    • G06Q20/342Cards defining paid or billed services or quantities
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/34Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
    • G06Q20/343Cards including a counter
    • G06Q20/3437Cards including a counter the counter having non-monetary units, e.g. trips
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/34Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
    • G06Q20/349Rechargeable cards
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/34Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
    • G06Q20/357Cards having a plurality of specified features
    • G06Q20/3574Multiple applications on card
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/0014Coin-freed apparatus for hiring articles; Coin-freed facilities or services for vending, access and use of specific services not covered anywhere else in G07F17/00
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/0014Coin-freed apparatus for hiring articles; Coin-freed facilities or services for vending, access and use of specific services not covered anywhere else in G07F17/00
    • G07F17/0021Access to services on a time-basis
    • G07F17/0028Use of a wired telephone or public communication device
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F7/00Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/02Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by keys or other credit registering devices
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F7/00Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/02Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by keys or other credit registering devices
    • G07F7/025Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by keys or other credit registering devices by means, e.g. cards, providing billing information at the time of purchase, e.g. identification of seller or purchaser, quantity of goods delivered or to be delivered
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M17/00Prepayment of wireline communication systems, wireless communication systems or telephone systems
    • H04M17/20Prepayment of wireline communication systems, wireless communication systems or telephone systems with provision for recharging the prepaid account or card, or for credit establishment

Definitions

  • the present invention relates, generally, to a transaction card for
  • prepaid accounts are used to purchase goods and
  • transaction card includes a non-functional photograph, drawing or other
  • One example is a prepaid telephone calling card that
  • a unique authorization code is typically associated with
  • the toll-free number is dialed, thereby accessing the host system
  • the calling party enters a predetermined
  • the calling party then enters a long distance telephone number, whereupon the system connects the
  • the call connection may be terminated by the calling party or by the host system
  • prepaid card systems are also costly because new cards must be produced and
  • the known method for regenerating prepaid phone cards is
  • regenerating must take place before or after placing phone calls.
  • Known prepaid calling cards do not allow a card to be regenerated during a phone call connection to a called destination or in response to a host system's
  • the present invention overcomes the disadvantages
  • the present invention provides a method and apparatus for regenerating
  • the system includes a
  • service provider network or host system, comprising a database of prepaid
  • An integrated transaction card e.g., a prepaid phone card, is issued
  • the host system has accessible stored data relating to a funds
  • the transaction card shows a prepaid telephone card having a telephone number for accessing the host system and an authorization code for allowing access to
  • the other side of the card is a transaction instrument
  • Information relating to the transaction instrument is stored in the host system memory so that
  • the transaction instrument may be used
  • the transaction instrument is issued in conjunction with
  • the transaction instrument is selected by
  • the prepaid phone card is recharged during a
  • a consumer is notified during a phone connection to a
  • the consumer recharges the phone card
  • the host system can recharge the phone card without any more information or customer input because that information is stored in the host
  • connection to the called party is reconnected to the called party.
  • the connection to the called party is reconnected to the called party.
  • FIG. 1A shows a frontal view of a first integrated transaction card
  • FIG. 1 B shows a frontal view of a second integrated transaction card
  • FIG. 2 shows a rear view of an integrated transaction card
  • FIG. 3 is a schematic block diagram of an integrated transaction card used
  • FIG. 4 is a schematic diagram of a host computer system
  • FIG. 5A is a schematic diagram of a memory sector having a plurality of
  • FIG. 5B is a detailed schematic diagram of an account data record shown
  • FIG. 6 is a schematic flowchart showing a sequence for regenerating a
  • FIG. 7 is a schematic flowchart showing another sequence for regenerating
  • serial number 08/510,590 entitled "Methods and Apparatus for Providing a Prepaid, Remote Entry Customer Account for the
  • prepaid transaction card 205 used by the consumer to purchase gasoline, groceries, hotel rooms, meals, or various other products or
  • the prepaid account balance is stored in a host computer 308.
  • the consumer uses prepaid card 205 to make a purchase, the host computer 308
  • Prepaid card 205 includes indicia 202 which may be a photograph, drawing
  • a fund value 204 is printed on prepaid instrument 205 to
  • the fund value 204 may
  • card 205 be in U.S. currency, card units, credits, or the like.
  • the value of card 205 is not limited to U.S. currency, card units, credits, or the like.
  • an integrated transaction card 100 includes a credit
  • charge card 205 for example an American Express Platinum card.
  • Credit card 205 may be used by the consumer to make ordinary credit card
  • credit card 205 includes a visual indicia 202 such as a photograph, drawing, or other design.
  • the credit card 205 includes an account
  • the integrated transaction card 100 also includes a
  • Prepaid telephone card 105 includes an access
  • authorization code 142 for associated with an account database 310.
  • telephone number 140 may be a toll-free 800 number, a 900 number, a local
  • Authorization code 142 is preferably unique to a
  • Authorization code 142 is a predetermined
  • code 142 is selected by the individual and stored in the account
  • Card 105 suitably bears printed instructions which instruct the user to dial
  • the host computer 308 provides access number 140 to access the host computer 308.
  • the host computer 308 provides access number 140 to access the host computer 308.
  • authorization code 142 The user is then instructed to dial a desired destination
  • Card 105 may
  • Telephone card 105 further provides instructions 114 for speed-dialing and
  • Additional indicia 110, 130 are printed on the
  • phone card 105 showing trademarks, service marks or advertising.
  • Prepaid telephone card 105 further includes an instruction 112 for
  • the user regenerates the account corresponding to
  • a regeneration menu is accessed to transfer funds from the
  • the service provider network prompts the caller to enter the amount of
  • the caller speaks the amount into the telephone whereupon a voice recognition
  • circuit in the service provider network recognizes and interprets the verbal
  • a predetermined amount of funds can be transferred by
  • the predetermined amount is suitably transferred
  • the host system withdraws funds from the
  • transaction instrument 205 regenerates prepaid card 105 as appropriate
  • phone card 105 may be used in a telecommunications
  • a network that includes a host computer 308 having a memory database 310.
  • calling party module 306 communicates with host computer 308 along a
  • caller module 306 comprises a
  • the incoming call is routed to the host computer 308 by way
  • Host computer 308 routes the incoming call through communications link 324 to a destination 312. The call connection is monitored by the host computer 308.
  • LEC Local Exchange Carrier
  • Host computer 308 includes telephone switching equipment suitable for
  • the host computer 308 includes suitable
  • host computer 308 suitably includes an incoming call
  • trunk 410 a central processing unit (“CPU") 406, and a memory unit 409, for
  • ROM read only memory
  • RAM random access memory
  • the system further includes a database 310 and an account database
  • the memory 409 and databases 310 and 420 may suitably comprise a
  • CD-R compact disk-recordable
  • tape drive other recordable media
  • the database 310 includes an account database 420 for storing
  • the identification number, expiration date, and like information may be any information.
  • the user can register the transaction instrument 205 with the host computer 308
  • key(s) on keypad 316 to indicate the amount of funds to be transferred to phone
  • host computer 308 may be equipped with voice recognition
  • circuitry configured to recognize amounts spoken into telephone 306.
  • system 308 can also automatically withdraw funds from the transaction
  • trunk 410 suitably includes one or
  • incoming telephone lines 412(a)-412(c) each corresponding to a phone number, such as an 800 number, a 900 number, a series of numbers, or the like.
  • An incoming line 412(a)-(c) may also be used to process phone calls in one or
  • host computer 308
  • Host Computer 308 may also be configured to process various incoming data
  • the incoming lines may be
  • the account database 310 suitably includes a plurality
  • (n) suitably includes account data pertaining to the phone card 105.
  • records further include information for transferring funds from corresponding
  • each data record 504 suitably embodies a plurality
  • a first field 506 may correspond to
  • a second field 508 may
  • field 510 may indicate the current balance of the account associated with card
  • a field 512 suitably indicates whether transaction card 205 is a prepaid
  • a field 514 suitably corresponds to the
  • more additional fields 518 may include additional information necessary to
  • one embodiment of the present invention relates to a
  • the method may be
  • a computer-readable program code is stored, at least in part, in a
  • a caller uses calling station 306 to dial access number 140 on calling card
  • host computer 308 executes block 604 prompting the caller for the
  • the prompt may be a tone that the subscriber
  • phone number 140 and account number 142 are scanned into calling station 306
  • the host computer 308 accesses account database 310 and
  • account code 142 determines if account code 142 is valid. If account code 142 is not valid, the
  • o host computer 308 determines if the number of incorrect authorization number
  • Host system 308 may
  • the calling menu includes options such as placing a domestic/international phone call; selecting the speed dialing feature; connecting
  • host system 308 executes the caller's selection. If the
  • the host computer 308 prompts the caller with
  • o host system 308 will allow a caller to speak the amount of funds to be transferred
  • each depression of a key may signal the
  • Host system 308 executes block 620 regenerating card 105 by finding the
  • host computer 308 retrieves the necessary data record
  • account balance 510 is updated to reflect the fund transfer.
  • host system 308 executes block 610 prompting the account
  • next appropriate action e.g., placing a long distance phone call.
  • the user may terminate the connection with host system 308 anytime by simply
  • FIG. 7 Another embodiment of the present invention is shown in FIG. 7.
  • the method allows a user to regenerate phone card 105
  • Disconnection may occur if the running account balance in field 510 drops to
  • computer 308 executes block 704 monitoring the call connection. As the call in
  • the host computer 308 continuously decreases the balance of
  • the host system 308 executes block 706 to monitor whether the
  • the warning may an audible beep, a recorded voice announcement (e.g., "You have one minute
  • the prompt may be any suitable prompting the caller to regenerate the phone card 105.
  • the prompt may be any suitable prompting the caller to regenerate the phone card 105.
  • the prompt may be any suitable prompting the caller to regenerate the phone card 105.
  • the caller executes block 712 inputting the amount to regenerate card 105.
  • Host computer 308 executes block 714 finding the data record
  • Host system 308 then retrieves the necessary
  • the running balance field 510 is updated.
  • the call connection between the caller and called party is the call connection between the caller and called party
  • the integrated transaction card is constructed from paper
  • the integrated transaction card is plastic having a length in the range of 8.5-8.7
  • the integrated transaction card has two sides.
  • One side includes a
  • transaction instrument such as a credit card, debit card, prepaid instrument, or the like.
  • the other side includes a prepaid card such as a prepaid telephone

Abstract

An improved system for 'regenerating' or adding funds to a prepaid, remote memory account. The system includes a service provider network or host computer system including an account database of prepaid accounts. An integrated transaction card is issued to a consumer. One side of the card shows a prepaid telephone card for accessing the host computer system and an authorization code that allows access to the account database. The other side of the integrated transaction card is a transaction instrument, such as a prepaid transaction card, credit card, debit card, or the like. Information relating to the transaction instrument is stored at the host system so that a consumer may transfer funds from the transaction instrument to the prepaid phone card without the host system having to prompt the consumer for the necessary transfer information.

Description

METHODS AND APPARATUS FOR REGENERATING A PREPAID TRANSACTION ACCOUNT
TECHNICAL FIELD OF THE INVENTION
The present invention relates, generally, to a transaction card for
purchasing goods or services and, more particularly, to methods and apparatus
for transferring funds or prepaying a transaction card and its associated remote
memory account.
BACKGROUND OF THE INVENTION
Known remote memory, prepaid accounts are used to purchase goods and
services and involve a printed transaction card constructed from plastic or
cardboard and bearing a unique authorization or account number and
instructions for accessing funds, services, and the like. The other side of the
transaction card includes a non-functional photograph, drawing or other
aesthetically-pleasing image.
Known remote-memory, prepaid cards have been used extensively
throughout the world. One example is a prepaid telephone calling card that
includes a toll-free telephone number and dialing instructions for accessing a
host computer system. A unique authorization code is typically associated with
each remote account. When a calling party uses the card to place a long
distance call, the toll-free number is dialed, thereby accessing the host system
which manages the remote accounts. The calling party enters a predetermined
authorization number for allowing access to the database. The calling party then enters a long distance telephone number, whereupon the system connects the
calling party with the desired calling destination. The long distance telephone
charges attributed to the telephone call are deducted from the account balance.
The call connection may be terminated by the calling party or by the host system
when the account is fully consumed. Generally, when the prepaid account
balance is depleted, the user must discard the spent card and purchase a new
card.
Such known prepaid cards are disadvantageous because the need to
constantly purchase new prepaid cards is burdensome to the consumer.
Discarding spent cards is also wasteful and harmful to the environment. Known
prepaid card systems are also costly because new cards must be produced and
distributed.
Other known schemes provide prepaid cards capable of being regenerated
by increasing the account balance. Typically, a consumer regenerates the card
by connecting to the host computer, entering a credit card number and expiration
date, home zip code, and a regenerate amount. The consumer then directs the
host system to withdraw funds from the credit card and deposit the funds into the
prepaid card account.
The known method for regenerating prepaid phone cards is
disadvantageous because the consumer must enter a cumbersome amount of
data from the telephone. A high risk of erroneously entered data is also present.
Moreover, regenerating must take place before or after placing phone calls.
Known prepaid calling cards do not allow a card to be regenerated during a phone call connection to a called destination or in response to a host system's
notification that the account balance is about to be depleted.
Thus, there exists a long-felt need to provide a new prepaid calling card
that permits that account balance to be regenerated more efficiently, effectively
and with less risk of error. The present invention overcomes the disadvantages
associated existing prepaid calling cards, providing the consumer with a new and
much improved system for regenerating an integrated prepaid calling card
instrument.
SUMMARY OF THE INVENTION
The present invention provides a method and apparatus for regenerating
a prepaid telephone card. By "regenerating" it is meant that funds are
transferred or otherwise added to a prepaid account. The system includes a
service provider network, or host system, comprising a database of prepaid
accounts. An integrated transaction card, e.g., a prepaid phone card, is issued
to a consumer. The host system has accessible stored data relating to a funds
source for regenerating a particular phone card. That stored data allows the
caller to regenerate the prepaid card without having to provide such information
at the time of regeneration.
In accordance with a preferred embodiment of the invention, one side of
the transaction card shows a prepaid telephone card having a telephone number for accessing the host system and an authorization code for allowing access to
the account database. The other side of the card is a transaction instrument,
such as a prepaid instrument, a credit card, a debit card, or the like. Information relating to the transaction instrument is stored in the host system memory so that
a user of the card can conveniently regenerate the telephone card. Funds are
deducted from the transaction instrument and added to the telephone card
without requiring the user to enter any information relating to the transaction
instrument. More preferably, the transaction instrument may be used
independently of the phone card to purchase other goods or services.
In one embodiment, the transaction instrument is issued in conjunction with
the prepaid phone card. Alternatively, the transaction instrument is selected by
the consumer and registered with the host system. Future transactions are
facilitated by initially authorizing the host system to transfer funds from the
transaction instrument to the phone card.
In another embodiment, the prepaid phone card is recharged during a
phone call connection. A consumer is notified during a phone connection to a
called party when the account balance of the phone card depletes to a
predetermined amount. At such time, the consumer recharges the phone card
by pressing a key or keys on a telephone keypad to indicate an amount of funds
to be transferred to the phone card from the associated transaction
instrument(s). The host system can recharge the phone card without any more information or customer input because that information is stored in the host
system. Once the funds are transferred to the prepaid phone card, the customer
is reconnected to the called party. Preferably, the connection to the called party
is maintained throughout the recharge sequence. BRIEF DESCRIPTION OF THE DRAWINGS
Preferred exemplary embodiments of the present invention are hereinafter
described in conjunction with the appended drawing figures, wherein:
FIG. 1A shows a frontal view of a first integrated transaction card;
FIG. 1 B shows a frontal view of a second integrated transaction card;
FIG. 2 shows a rear view of an integrated transaction card;
FIG. 3 is a schematic block diagram of an integrated transaction card used
with a prepaid telephone service system ;
FIG. 4 is a schematic diagram of a host computer system;
FIG. 5A is a schematic diagram of a memory sector having a plurality of
account data records;
FIG. 5B is a detailed schematic diagram of an account data record shown
in FIG. 5A;
FIG. 6 is a schematic flowchart showing a sequence for regenerating a
phone card; and,
FIG. 7 is a schematic flowchart showing another sequence for regenerating
a phone card.
DETAILED DESCRIPTION OF THE INVENTION
It will be appreciated that the present invention broadly contemplates
virtually any type of prepaid transaction instrument. For a more thorough
discussion of prepaid transaction instruments and prepaid telephone cards, the
reader is referred to the following Unites States patent applications filed and
pending in the United States Patent and Trademark Office: Serial number 08/456,525 entitled "Methods and Apparatus for Providing a Prepaid, Remote
Memory Customer Account," filed June 1 , 1995 by John Taskett; serial number
08/458,715 entitled "Refundable Prepaid Telephone Card," filed June 1 , 1995
by John Taskett; serial number 08/503,071 entitled "Method and Apparatus for
Generating Summaries of Prepaid Instrument Transaction Activity," filed on July
14, 1995 by John Taskett; serial number 08/510,590 entitled "Methods and Apparatus for Providing a Prepaid, Remote Entry Customer Account for the
Visually Impaired," filed on August 2, 1995 by John Taskett and Barbara Piernot;
serial number 08/510,196 entitled "Methods and Apparatus for Providing a
Prepaid, Remote Entry Customer Account for the Hearing Impaired," filed on
August 2, 1995 by John Taskett; serial number 08/551 ,814 entitled "Methods and Apparatus for Providing a Prepaid, Remote Entry Customer Account Having
Multiple Language Capability," filed on November 7, 1995 by John Taskett; serial
number 08/612,256 entitled "Methods and Apparatus for Providing a Prepaid,
Remote Entry Customer Account with Transaction Card and Corresponding
Voice Indicia," filed on March 7, 1996 by John Taskett; serial number entitled "Methods and Apparatus for Language Registration of Prepaid, Remote
Entry Customer Account," filed on by Jerry Thomas; and serial
number entitled "Methods and Apparatus for Improved Paging
System," filed on October 16, 1996 by John Taskett and Chuck Chamberlain,
whereby the subject matter of each patent application is incorporated herein by
reference.
As shown in FIG. 1A, a first side of an exemplary integrated transaction
card 100 comprises a prepaid transaction card 205 used by the consumer to purchase gasoline, groceries, hotel rooms, meals, or various other products or
services. The prepaid account balance is stored in a host computer 308. When
the consumer uses prepaid card 205 to make a purchase, the host computer 308
deducts the amount of the purchase from the then current account balance.
Prepaid card 205 includes indicia 202 which may be a photograph, drawing
or other design. A fund value 204 is printed on prepaid instrument 205 to
indicate the initial value associated with the instrument. The fund value 204 may
be in U.S. currency, card units, credits, or the like. The value of card 205
fluctuates according to whether funds have been added or withdrawn.
As shown in FIG. 1 B, an integrated transaction card 100 includes a credit
card or charge card 205, for example an American Express Platinum card.
Credit card 205 may be used by the consumer to make ordinary credit card
transactions. Preferably, credit card 205 includes a visual indicia 202 such as a photograph, drawing, or other design. The credit card 205 includes an account
number 209 used in ordinary credit or charge card transactions, an issuer name
208, and a consumer name 210.
As shown in FIG. 2, the integrated transaction card 100 also includes a
prepaid telephone card 105. Prepaid telephone card 105 includes an access
telephone number 140 for accessing the host computer 308 system and an
authorization code 142 for associated with an account database 310. An access
telephone number 140 may be a toll-free 800 number, a 900 number, a local
phone number or the like. Authorization code 142 is preferably unique to a
particular telephone card 105. Authorization code 142 is a predetermined
number printed on telephone card 105 before being issued to the consumer. Alternatively, code 142 is selected by the individual and stored in the account
database 310 of the host computer 308.
Card 105 suitably bears printed instructions which instruct the user to dial
access number 140 to access the host computer 308. The host computer 308
maintains the account that has funds withdrawn or otherwise consumed as a
consequence of the telephone calls placed with the phone card 105. Phone
card 105 then instructs the user to enter an authorization code 142. A bar code,
magnetic strip or other suitable indicia (not shown) may be exhibited on phone card 105. Such indicia allows the authorization code 142 to be read by a bar
code reader or other scanning device alleviating the need for manual entry of
authorization code 142. The user is then instructed to dial a desired destination
telephone number either in the United States or other countries. Card 105 may
also include instructions for placing additional calls.
Telephone card 105 further provides instructions 114 for speed-dialing and
for contacting customer service. Additional indicia 110, 130 are printed on the
phone card 105 showing trademarks, service marks or advertising.
Prepaid telephone card 105 further includes an instruction 112 for
regenerating the card 105 with additional currency or units. In accordance with
a preferred embodiment, the user regenerates the account corresponding to
card 105 while connected to a the host computer 308 via a service provider
network or during a call connection to a third party. For example, by entering
"*0" from the telephone keypad when connected to the service provider or during
a call connection, a regeneration menu is accessed to transfer funds from the
transaction instrument 205 to the prepaid phone card 105. All information necessary for transferring funds (e.g. identification number, expiration date, and
the like) is stored in the database 310 at the service provider network. As a
result, the caller does not have to re-enter the information when regenerating the
card 105.
The service provider network prompts the caller to enter the amount of
funds to be transferred from instrument 205 to phone card 105. The caller
suitably enters the amount on the phone keypad. In an alternative embodiment,
the caller speaks the amount into the telephone whereupon a voice recognition
circuit in the service provider network recognizes and interprets the verbal
command.
Alternatively, a predetermined amount of funds can be transferred by
entering, for example, "*0." The predetermined amount is suitably transferred
from the account associated with instrument 205 to the account associated with
card 105. In another embodiment, the host system withdraws funds from the
transaction instrument 205 and regenerates prepaid card 105 as appropriate
without requiring the caller to authorize each withdrawal.
As shown in FIG. 3, phone card 105 may be used in a telecommunications
network that includes a host computer 308 having a memory database 310. A
calling party module 306 communicates with host computer 308 along a
communications link 322. Preferably, caller module 306 comprises a
conventional telephone having a keypad 316 and/or an input/output module 318
for reading bar code data, magnetic strip data, or data transferred by any other
suitable medium. The incoming call is routed to the host computer 308 by way
of a Local Exchange Carrier ("LEC") 320. Host computer 308 routes the incoming call through communications link 324 to a destination 312. The call connection is monitored by the host computer 308.
Host computer 308 includes telephone switching equipment suitable for
connecting local and long distance telephone calls. Alternatively, host computer
308 may be connected to a remote long distance carrier (not shown) to complete
long distance telephone calls. The host computer 308 includes suitable
hardware and software for performing the functions set forth herein.
As shown in FIG. 4, host computer 308 suitably includes an incoming call
trunk 410, a central processing unit ("CPU") 406, and a memory unit 409, for
example, a read only memory ("ROM"), a random access memory ("RAM"), or
the like. The system further includes a database 310 and an account database
420. The memory 409 and databases 310 and 420 may suitably comprise a
compact disk-recordable ("CD-R"), a tape drive, other recordable media, or
combinations thereof suitably accessible by processor 406.
The database 310 includes an account database 420 for storing
information relating to the prepaid account associated with calling card 105. For
example, the identification number, expiration date, and like information may be
stored in database 310 or, preferably, in account database 420. Alternatively,
the user can register the transaction instrument 205 with the host computer 308
to facilitate faster regeneration transactions. In that case, funds are deducted
or withdrawn from transaction instrument 205 and transferred to calling card 105
without entering information relating to the funds source (e.g. the transaction
card 205). Such information is stored in database 310 or database 420. The
user simply instructs the host computer 308 to transfer funds from instrument 205 to card 105 in each transaction. In that case, the user simply presses the
key(s) on keypad 316 to indicate the amount of funds to be transferred to phone
card 105.
Alternatively, host computer 308 may be equipped with voice recognition
circuitry configured to recognize amounts spoken into telephone 306. The host
system 308 can also automatically withdraw funds from the transaction
instrument 205 and regenerate prepaid card 105 without requiring the consumer
to independently authorize each withdrawal.
With continued reference to Figure 4, trunk 410 suitably includes one or
more incoming telephone lines 412(a)-412(c) each corresponding to a phone number, such as an 800 number, a 900 number, a series of numbers, or the like.
An incoming line 412(a)-(c) may also be used to process phone calls in one or
more additional foreign languages such as Spanish. Accordingly, host computer
308 is configured to accommodate a large number of incoming telephone lines
thereby facilitating particular feature sets. More particularly, host computer 308
may be suitably configured to process incoming calls from a wide variety of caller
hardware configurations including personal computers, voice telephone
extensions, facsimile machines, modems, TTY and TTD devices, and the like.
Host Computer 308 may also be configured to process various incoming
calls as a function of the anticipated hardware and other characteristics
associated with the incoming call. In addition, the incoming lines may be
configured to process incoming calls based on non-hardware configurations,
such as the type of service provided to a particular clientele. The processor 406
is suitably configured to retrieve appropriate software modules from memory 409 to appropriately access prepaid accounts in database 310, place and process
phone calls, or other appropriate tasks.
As shown in FIG. 5A, the account database 310 suitably includes a plurality
of data records 504(a)-504(n) relating to the various accounts maintained by
host computer 308 in database 310. More particularly, the data records 504(a)-
(n) suitably includes account data pertaining to the phone card 105. The data
records further include information for transferring funds from corresponding
transaction instrument 205 to card 105.
As shown in FIG. 5B, each data record 504 suitably embodies a plurality
of fields 506, 508, 510, 512, 514, 516, 518 corresponding to various parameters
associated with each account. For example, a first field 506 may correspond to
the authorization number 142 of calling card 105. A second field 508 may
include the initial value of phone card 105 when issued to the consumer. A third
field 510 may indicate the current balance of the account associated with card
105. A field 512 suitably indicates whether transaction card 205 is a prepaid
card, a debit card, an American Express™ credit card, or other credit card
associated with the calling card 105. A field 514 suitably corresponds to the
authorization or identification number of transaction card 205. A field 516
includes the expiration date of transaction card 205 or other information
necessary for transferring funds from card 205 to prepaid card 105. One or
more additional fields 518 may include additional information necessary to
accommodate other data associated with the cardholder, the account, and the
like. As shown in FIG. 6, one embodiment of the present invention relates to a
method and apparatus for regenerating a prepaid phone card when the caller-
customer is connected to the host computer 308. The method may be
implemented entirely with hardware such as digital devices and logic circuits.
5 Preferably, a computer-readable program code is stored, at least in part, in a
memory 409 in the host computer 308. The program code is executed by CPU
406.
A caller uses calling station 306 to dial access number 140 on calling card
105. Once host system 308 is connected to calling station 306 as shown at
0 block 602, host computer 308 executes block 604 prompting the caller for the
authorization number 142. The prompt may be a tone that the subscriber
recognizes as a prompt for account code 142 or audio instructions requesting
the subscriber to input account code 142. Alternatively, it may be desirable to
enter the access phone number 140 and account code 142 through the
5 input/output module 318 of phone 306. For example, a bar code containing both
phone number 140 and account number 142 are scanned into calling station 306
with a bar code reader.
At block 606, the host computer 308 accesses account database 310 and
determines if account code 142 is valid. If account code 142 is not valid, the
o host computer 308 determines if the number of incorrect authorization number
entries attempted for that call has reached a preset limit. Host system 308 may
terminate the connection between telephone 306 and host system 308 if the limit
is reached. If the preset limit has not been reached, host computer 308
executes block 602 prompting the caller to enter a valid authorization code 142. Upon entry of a valid authorization number 142, host computer 308
executes block 610 prompting the caller to make a selection from the calling
menu. The calling menu includes options such as placing a domestic/international phone call; selecting the speed dialing feature; connecting
5 to a customer service representative; checking the account balance associated
with calling card 105; or regenerating the account associated with phone card
105. At block 612, host system 308 executes the caller's selection. If the
regeneration option was selected at block 614, host system 308 executes the
requested function and executes block 618 prompting the caller for an amount
o to be regenerated. If the caller selects another option, the computer 308
executes block 616 retrieving the appropriate menu.
To regenerate the card 105, the host computer 308 prompts the caller with
"press one to purchase $10 of calling time, press two to purchase $20 of calling
time, press three to purchase $30 of calling time ..." and so on. Alternatively, the
5 caller enters the amount of money or units to purchase by pressing the
corresponding number or series of numbers on the phone keypad and then
entering the pound sign ("#") to signal completion.
It will be appreciated that other methods of entering the amount of funds
to be transferred are also possible. For example, voice recognition circuitry in
o host system 308 will allow a caller to speak the amount of funds to be transferred
into the telephone 306. Alternatively, each depression of a key may signal the
transfer of a predetermined increment (e.g. $10).
Host system 308 executes block 620 regenerating card 105 by finding the
data record corresponding to the particular account code 142 by searching a predetermined field (e.g., field 506) of data records 504(a)-504(n). Once the
appropriate data record is found, host computer 308 retrieves the necessary
information from fields 512, 514, 516 relating to the transaction instrument 205
and transfers the selected amount of funds to telephone card 105.
Subsequently, account balance 510 is updated to reflect the fund transfer. Once
the account is regenerated, host system 308 executes block 610 prompting the
user for the next appropriate action (e.g., placing a long distance phone call).
The user may terminate the connection with host system 308 anytime by simply
hanging up the receiver of phone 306.
Another embodiment of the present invention is shown in FIG. 7. With
reference to FIGS. 1-5, the method allows a user to regenerate phone card 105
during a phone call connection to a third party to prevent disconnection.
Disconnection may occur if the running account balance in field 510 drops to
zero or below some other predetermined value. Once the caller connects to the called party shown in block 702, host
computer 308 executes block 704 monitoring the call connection. As the call in
monitored, the host computer 308 continuously decreases the balance of
account 142 throughout the duration of the call connection. As the account 142
decreases, the host system 308 executes block 706 to monitor whether the
account balance has dropped to a level whereby only enough funds remain to
pay for 1 minute. When only one minute (or some other predetermined amount
of time or money) remains, the host computer 308 executes block 708 warning
the caller of the time remaining before disconnecting the call. The warning may an audible beep, a recorded voice announcement (e.g., "You have one minute
of time remaining"), or any other suitable means for informing the user.
After the caller has been warned, the host computer executes block 710
prompting the caller to regenerate the phone card 105. The prompt may be any
of the following messages: "Press one to purchase $10 of calling time; two to
purchase $20 of calling time; three to purchase $30 of calling time ..." and so on.
At that point, the caller executes block 712 inputting the amount to regenerate card 105. Host computer 308 executes block 714 finding the data record
corresponding to the particular account code 142 by searching field 506 of data
records 504(a)-504(n). Host system 308 then retrieves the necessary
information from fields 512, 514, 516 relating to associated transaction
instrument 205. The running balance field 510 is updated.
After the running balance is updated, the host computer executes block
714 regenerating account 142 with the proper amount of funds. Host computer
308 returns and executes block 704 monitoring the call connection. In a
preferred embodiment, the call connection between the caller and called party
is not disconnected during the regenerating process.
Preferably, the integrated transaction card is constructed from paper,
plastic, cardboard or any other durable or convenient material. More preferably,
the integrated transaction card is plastic having a length in the range of 8.5-8.7
cm, a height in the range of 5.3-5.5 cm, and a thickness in the range of 0.65-
0.85 mm. The integrated transaction card has two sides. One side includes a
transaction instrument such as a credit card, debit card, prepaid instrument, or the like. The other side includes a prepaid card such as a prepaid telephone
card.
Although the present invention is set forth herein in the context of the
appended drawing figures, it should be appreciated that the invention is not
limited to the specific forms shown. Various other modifications, variations, and
enhancements in the design and arrangement of the integrated transaction card,
prepaid telephone card, host computer system, transaction instrument, and the
like as set forth herein may be made without departing from the spirit and scope
of the present invention as set forth in the appended claims.

Claims

What is claimed is:
1. A method for regenerating a prepaid phone card having an
account balance, comprising the steps of:
providing an integrated transaction card having a prepaid phone card
feature and a transaction instrument feature associated therewith;
electronically establishing a prepaid call session by connecting a calling
party, using said prepaid phone card feature, with a host computer and a third
party; and, transferring funds from said transaction instrument feature to said phone
card feature during said prepaid call session.
2. The method of claim 1 further including the step of:
issuing a warning to said calling party when a first account associated
with said prepaid phone card feature is one minute from reaching a fund
value of zero.
3. The method of claim 1 , wherein said transaction instrument
feature comprises at least one of a debit card, a credit card, and a charge
card, further including the step of:
validating said transaction instrument feature through the use of a PIN
code corresponding to said transaction instrument feature.
4. The method of claim 3, wherein said transferring funds step
comprises electronically transferring a predetermined amount of funds from a second account associated with said transaction instrument feature to said
first account.
5. A method for regenerating a prepaid phone card having a first
account associated therewith, comprising the steps of:
electronically connecting a calling party, using an integrated transaction
card, to a host computer having a database;
transmitting an account number and/or personal identification number from said calling party to said host computer;
transmitting from said calling party to said host computer indicia of an
amount of funds to be transferred from a transaction instrument account to
said first account;
validating the account number and/or personal identification number;
and,
transferring the amount of funds from said transaction instrument
account to said first account in response to said validating step.
6. The method of claim 5 wherein said validating step is performed
by said host computer accessing information stored in the database
corresponding to said transmitted account number.
7. The method of claim 6 wherein said integrated transaction card
comprises at least one of a debit card, a credit card, and a prepaid
transaction card.
8. The method of claim 6 wherein said information includes an
identification number and an expiration date of said integrated transaction
card.
9. The method of claim 6 further comprising the step of:
electronically connecting said calling party to a destination telephone
number after said transferring step.
10. The method of claim 8 further comprising the step of:
storing said account number, personal identification number, and
expiration date in said database prior to said connecting step.
11. The method of claim 6 further comprising the step of:
storing said account number and said personal identification number in
said database prior to said connecting step.
12. An apparatus for regenerating a prepaid phone card having an
account balance comprising:
means for electronically connecting a calling party using an integrated
transaction card having a transaction instrument and a prepaid phone card
with a host computer and a third party; and,
means for transferring funds from the transaction instrument to the
phone card.
13. The apparatus of claim 12 further including:
means for warning the calling party when the prepaid phone card is one
minute from reaching a fund value of zero.
14. The apparatus of claim 12 further including:
means for validating the transaction instrument, wherein the transaction
instrument is a debit card, a credit card, or a prepaid transaction card.
15. The apparatus of claim 12 wherein the transferring means
transfers a predetermined amount of funds.
16. The apparatus of claim 13 or 14 wherein the warning means,
validating means and transferring means is a host computer and the
connecting means includes a keypad, an input/output modality, a local exchange carrier, a communications link and a plurality of incoming call trunk.
17. An apparatus for regenerating a prepaid phone card having an
account balance comprising:
means for electronically connecting a calling party using an integrated
transaction card having a transaction instrument and a prepaid phone card to
a host computer having a database;
means for transmitting an account number and/or personal identification
number to the host computer; means for requesting an amount of funds to be transferred from the transaction instrument to the phone card;
means for validating the account number and/or personal identification
number; and,
means for transferring the amount of funds from the transaction
instrument to the prepaid phone card.
18. The apparatus of claim 17 wherein the means for validating is a host computer capable of accessing information stored in a database
corresponding to a transmitted account number.
19. The apparatus of claim 18 wherein the transaction instrument is a
debit card, a credit card, or a prepaid transaction card.
20. The apparatus of claim 17 wherein the information includes an
identification number and an expiration date of the transaction instrument.
21. The apparatus of claim 17 further comprising:
means for electronically connecting the calling party to a destination
telephone number after the transferring step.
22. The apparatus of claim 17 further comprising:
means for storing the transaction instrument's account number, personal
identification number, and expiration date.
23. The apparatus of claim 22 wherein the storing means is a
database.
1 24. A method for recharging a prepaid phone card having an account
2 balance comprising the steps of:
3 decrementing said account balance of said phone card at
4 appropriate intervals during the duration of a call connection between a
5 calling party and a called party;
6 transferring funds to said phone card from a transaction
7 instrument associated with said phone card without requiring said calling
8 party to identify said transaction instrument during said call connection; and
9 updating said account balance of said phone card in accordance
l o with said transfer of funds.
1 25. An integrated transaction instrument having a first side and a
2 second side comprising:
3 a prepaid telephone card on said first side comprising an access
4 telephone number for accessing a prepaid telephone service provider and an
5 authorization number for accessing an account database at said service
6 provider;
7 a transaction card for purchasing various services or products on
8 said second side; and means for associating said transaction card with said telephone
card so that funds may be transferred from said transaction card to said
telephone card without requiring a user to enter a source of said funds.
26. A computer system for transferring funds between a transaction
instrument and a prepaid telephone card comprising:
an incoming call trunk for connecting to a calling party using said
prepaid telephone card;
an outgoing call trunk for connecting said calling party to a
desired telephone number; an account database for storing an account balance associated
with said prepaid telephone card;
a memory for storing data identifying said transaction instrument;
a central processing unit configured to input from said calling
party an amount of funds to transfer to said prepaid telephone card, retrieve
from said memory data identifying said transaction instrument, transfer funds
from said transaction instrument to said prepaid telephone card without
requiring said calling party to identify said transaction instrument, and update
said account balance of said prepaid telephone card in accordance with said
transfer of funds.
27. An article of manufacture comprising a computer useable
medium having computer-readable program code means embodied therein
for adding funds to a prepaid telephone card having an account balance, the computer-readable program code means in said article of manufacture
comprising:
means for transferring funds to said prepaid telephone card from
a transaction instrument associated with said prepaid telephone card without
requiring a prepaid telephone card user to identify said transaction instrument
at the time of said transfer of funds; and
means for updating said account balance of said prepaid
telephone card in accordance with said transfer of funds.
PCT/US1997/020375 1996-12-06 1997-11-12 Methods and apparatus for regenerating a prepaid transaction account WO1998025237A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
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Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/760,896 1996-12-06
US08/760,896 US5991748A (en) 1996-12-06 1996-12-06 Methods and apparatus for regenerating a prepaid transaction account

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WO1998025237A1 true WO1998025237A1 (en) 1998-06-11

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