WO1998010576A3 - Interactive telecommunications - Google Patents

Interactive telecommunications Download PDF

Info

Publication number
WO1998010576A3
WO1998010576A3 PCT/GB1997/002327 GB9702327W WO9810576A3 WO 1998010576 A3 WO1998010576 A3 WO 1998010576A3 GB 9702327 W GB9702327 W GB 9702327W WO 9810576 A3 WO9810576 A3 WO 9810576A3
Authority
WO
WIPO (PCT)
Prior art keywords
service
interactive
user
telecommunications
interactive telecommunications
Prior art date
Application number
PCT/GB1997/002327
Other languages
French (fr)
Other versions
WO1998010576A2 (en
Inventor
Steven Harrington Thomas
Michael Richard Faulkes
Original Assignee
Profit Thru Telecommunications
Steven Harrington Thomas
Michael Richard Faulkes
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Profit Thru Telecommunications, Steven Harrington Thomas, Michael Richard Faulkes filed Critical Profit Thru Telecommunications
Priority to AU40265/97A priority Critical patent/AU4026597A/en
Publication of WO1998010576A2 publication Critical patent/WO1998010576A2/en
Publication of WO1998010576A3 publication Critical patent/WO1998010576A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords

Abstract

An interactive telecommunications service in which voiced messages are sent to a user via telephony network in order to solicit responses from the user. In one embodiment, an interactive telecommunications ordering service is provided in which products from a catalogue can be ordered by DTMF tone entry at a user terminal. The interactive service calculates accounting details for each order and generates an invoice during the course of a call. In another embodiment, an interactive telecommunications payroll service is provided in which taxes due are calculated and wage slips are generated during a call for transmission to the user.
PCT/GB1997/002327 1996-09-03 1997-08-29 Interactive telecommunications WO1998010576A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU40265/97A AU4026597A (en) 1996-09-03 1997-08-29 Interactive telecommunications

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB9618350.4 1996-09-03
GBGB9618350.4A GB9618350D0 (en) 1996-09-03 1996-09-03 Interactivity telecommunications

Publications (2)

Publication Number Publication Date
WO1998010576A2 WO1998010576A2 (en) 1998-03-12
WO1998010576A3 true WO1998010576A3 (en) 1998-09-11

Family

ID=10799322

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/GB1997/002327 WO1998010576A2 (en) 1996-09-03 1997-08-29 Interactive telecommunications

Country Status (3)

Country Link
AU (1) AU4026597A (en)
GB (1) GB9618350D0 (en)
WO (1) WO1998010576A2 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19901830A1 (en) * 1999-01-19 2000-07-20 Alcatel Sa Process for ordering a particular seller's product from a customer
FR2834167B1 (en) * 2001-12-26 2005-05-13 France Telecom SERVICE AND CURRENCY CONVERSION SERVER

Citations (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0032410A1 (en) * 1980-01-10 1981-07-22 Jacques De Bruyn Telephonic betting system for lotto or other authorized games of chance
US4654482A (en) * 1984-10-15 1987-03-31 Deangelis Lawrence J Home merchandise ordering telecommunications terminal
JPS62232248A (en) * 1986-04-01 1987-10-12 Nec Corp Drder entry system
US4757267A (en) * 1987-06-17 1988-07-12 Applied Telematics, Inc. Telephone system for connecting a customer to a supplier of goods
WO1989002139A1 (en) * 1987-09-01 1989-03-09 American Telephone & Telegraph Company Use of telecommunications systems for lotteries
EP0342295A2 (en) * 1988-05-16 1989-11-23 First Data Resources Inc. Interactive call-handling
WO1990011661A1 (en) * 1989-03-23 1990-10-04 Pacific Bell Catalog ordering system with increased security
WO1992019064A1 (en) * 1991-04-16 1992-10-29 John Barrus Method and apparatus for the ordering from remote locations
US5345501A (en) * 1991-07-15 1994-09-06 Bell Atlantic Network Services, Inc. Telephone central office based method of and system for processing customer orders
WO1994027258A1 (en) * 1993-05-12 1994-11-24 Interactive Television Systems, Inc. Telephone system for remotely purchasing tickets and ordering products
JPH07131549A (en) * 1993-11-05 1995-05-19 Hiroyuki Nakai Commodity ordering kit for mail-order sales
EP0664635A2 (en) * 1994-01-20 1995-07-26 Robert Bosch Gmbh Automatic ordering system in communication exchanges

Patent Citations (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0032410A1 (en) * 1980-01-10 1981-07-22 Jacques De Bruyn Telephonic betting system for lotto or other authorized games of chance
US4654482A (en) * 1984-10-15 1987-03-31 Deangelis Lawrence J Home merchandise ordering telecommunications terminal
JPS62232248A (en) * 1986-04-01 1987-10-12 Nec Corp Drder entry system
US4757267B1 (en) * 1987-06-17 1991-05-21 Applied Telematics Inc
US4757267A (en) * 1987-06-17 1988-07-12 Applied Telematics, Inc. Telephone system for connecting a customer to a supplier of goods
WO1989002139A1 (en) * 1987-09-01 1989-03-09 American Telephone & Telegraph Company Use of telecommunications systems for lotteries
EP0342295A2 (en) * 1988-05-16 1989-11-23 First Data Resources Inc. Interactive call-handling
WO1990011661A1 (en) * 1989-03-23 1990-10-04 Pacific Bell Catalog ordering system with increased security
WO1992019064A1 (en) * 1991-04-16 1992-10-29 John Barrus Method and apparatus for the ordering from remote locations
US5345501A (en) * 1991-07-15 1994-09-06 Bell Atlantic Network Services, Inc. Telephone central office based method of and system for processing customer orders
WO1994027258A1 (en) * 1993-05-12 1994-11-24 Interactive Television Systems, Inc. Telephone system for remotely purchasing tickets and ordering products
JPH07131549A (en) * 1993-11-05 1995-05-19 Hiroyuki Nakai Commodity ordering kit for mail-order sales
EP0664635A2 (en) * 1994-01-20 1995-07-26 Robert Bosch Gmbh Automatic ordering system in communication exchanges

Non-Patent Citations (3)

* Cited by examiner, † Cited by third party
Title
M.IMMENDORFER: "APPLICATIONS FOR SPEECH PROCESSING IN TELECOMMUNICATION AND OFFICE EQUIPMENT", ELECTRICAL COMMUNICATION., vol. 60, no. 1, 1986, BRUSSELS BE, pages 71 - 78, XP002071013 *
PATENT ABSTRACTS OF JAPAN vol. 012, no. 101 (E - 595) 2 April 1988 (1988-04-02) *
PATENT ABSTRACTS OF JAPAN vol. 095, no. 008 29 September 1995 (1995-09-29) *

Also Published As

Publication number Publication date
AU4026597A (en) 1998-03-26
GB9618350D0 (en) 1996-10-16
WO1998010576A2 (en) 1998-03-12

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