WO1997017663A1 - Method and system for multilingual online purchasing - Google Patents
Method and system for multilingual online purchasing Download PDFInfo
- Publication number
- WO1997017663A1 WO1997017663A1 PCT/US1996/018133 US9618133W WO9717663A1 WO 1997017663 A1 WO1997017663 A1 WO 1997017663A1 US 9618133 W US9618133 W US 9618133W WO 9717663 A1 WO9717663 A1 WO 9717663A1
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- WIPO (PCT)
- Prior art keywords
- buyer
- product
- chosen
- user
- supphers
- Prior art date
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/12—Payment architectures specially adapted for electronic shopping systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/02—Payment architectures, schemes or protocols involving a neutral party, e.g. certification authority, notary or trusted third party [TTP]
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/04—Payment circuits
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
Definitions
- the present invention is generally related to a method and a system for facilitating selecting, ordering and purchasing of products.
- the invention creates a composite request-for-price-quotation (RFQ) which is intended to be distributed to multiple vendors, wherein such RFQ is produced based on a buyer's requirements and preferences.
- RFQ request-for-price-quotation
- the invention concerns a user interface for a computer system facilitating product selection and purchasing.
- the invention may also include a language-variable user interface and product database.
- the invented method and system facilitates a buyer's selection, order and purchase of products, which products are to be shipped from vendors to the buyer.
- trade facilitation is enhanced by a computer system with separate, but interrelated, vendor and product fields in the user interface, wherein the user interface and product database are language-variable.
- the invented system includes a purchase-facilitating, software-implemented computer system at the buyer's site, a trade-facihtating hub and one or more vendors.
- a purchase-facilitating program the buyer enters business and trade information and also enters information regarding the various products (available from vendors) that the buyer would like to purchase.
- buyer-information and product-selection information have been entered in the purchase-facilitating program, such information is combined into a composite document.
- the document is sent (preferably via facsimile or internet) to the trade-facilitating hub.
- the composite document is converted into multiple documents which are sent to each respective vendor. Such conversion may be done electronically and automatically.
- the hub then forwards responses from the vendors to the buyer. If the buyer, hub and vendors use different languages, then the preferred system translates all correspondence into the appropriate language for the receiving party prior to sending.
- Figs. 1-38 are color screen prints of representative successive screens presented to a buyer during an exemplary execution of a purchase-facilitating program, which program is constructed in accordance with the invented method and system, wherein such screen prints also illustrate the user interface.
- Fig. A is a flowchart illustrating a preferred implementation of a purchasing-program, which program is constructed in accordance with the invented system and method and produces the screens illustrated by Figs. 1-38. Detailed Description ofthe Drawings and
- the preferred embodiment and implementation of the invented system and method is described in a food-industry application. In particular, it is described below for use by food reselling and distributing businesses. However, those skilled in the art understand that the invention may be used in any industry for any type of user, including an individual consumer who makes product selections via a home-shopping, television or cable network. References to the food industry and food products are presented for illustrative purposes and do not limit applications for the invention to other industries or users.
- One way to characterize the invention is a product selection and ordering system that allows a buyer to select desired products from a directory of products offered by suppliers, and to transmit an order for such selected products from a corresponding supplier.
- the system includes a communication network linking such a buyer and such suppliers, which network includes a buyer interface (also referred to as a user interface).
- a directory of products offered by the suppliers is also located on the network.
- the buyer interface allows the buyer to specify a multiple-product order from a buyer-chosen supplier, and to transmit the order to the buyer-chosen supplier.
- the above invention will be described below in the context of a food-product buyer, or user. That user will use a to-be-described purchase- facilitating program that is loadable on a personal computer.
- the preferred communication network between the user, to-be-described intermediary or trade- facilitating hub, and suppliers involves a telecommunication network usable via modem communication between the computers of each member of the system, i.e. the user, intermediary and suppliers.
- the preferred purchase-facilitating program which is constructed in accordance with the preferred embodiment and implementation of the invented system and method, includes three main sections.
- the first or preliminary section gathers information about the user and their preferences.
- the second section is the product selection and review, where the user selects desired products.
- the third or wrap-up section is where the user-specified ordering information is collected, organized and transmitted to a transaction facilitator (also referred to as a trade-facihtating hub or intermediary) for bid distribution.
- a transaction facilitator also referred to as a trade-facihtating hub or intermediary
- the user is asked to select their language of choice (hereinafter, the local language).
- the languages available in the preferred embodiments are English, French, Spanish, German, Itahan and Portuguese.
- the local language selected by the user is the language used throughout tiie remaining execution of the program. All questions asked and information presented will be in the local language of the user.
- a source database exists for each language.
- Each communicative message or term, such as questions, responses, products, etc. has an indexable code associated with it.
- Each language's source database has that language's particular interpretation ofthe code associated message or term.
- Cocoa & lait modifies
- the user may review the introduction (see Fig. 1).
- the user is asked to sign-in or indicate that they are a new user.
- the program asks whether the user has previously registered on tiie program. If so, then an existing record is associated with the user and the program proceeds to the main menu at 200 (see Fig. 13). However, if the user has not previously registered, then the registration module of the program is implemented at 114.
- the user selects the registration type of their organization. In general, these organizations are either commercial (business) entities or governmental agencies.
- a commercial entity may be a domestic commercial entity or a foreign importer.
- the Importer is the only classification of commercial entity available.
- the preferred embodiment includes a) U.S. Department of Agriculture Foreign Agricultural Service (FAS); b) U.S. Department of Commerce U.S. & Foreign Commercial Service (FCS); and c) Department of Agriculture (States).
- FAS U.S. Department of Agriculture Foreign Agricultural Service
- FCS U.S. Department of Commerce U.S. & Foreign Commercial Service
- States Department of Agriculture
- Each classification of user has a classification-specific registration process where only questions related to that particular classification are asked.
- the type of user is not limited to those given above and may be extended to include a wide variety of users while remaining within the spirit and scope of the invention.
- a consumer is a type of user (other than commercial entity and government agency) that is presently envisioned for versions ofthe invention.
- the Importer is asked to identify the specific classification that best identifies their operations.
- the Importer may select any available classification such as retail chain, wholesaler, buying/trade organization, product-service business (such as a restaurant) or a mass merchandiser.
- Information requested from the user varies depending on user classification. For example, a buying/trade organization would not be asked how many stores they have, whereas a retail chain would. If the user were an FCS, then a screen such as Fig. 11 would be displayed at block 134 of the program illustrated by Fig. A. After that information is entered, then the user is asked information about the recommended users at 136 (see Fig. 12).
- Fig. 7 If the user classification is a retail chain, the following information, as shown in Fig. 7, would be requested: company name, company's address (street and mailing), phone number, facsimile number, electronic mail address, total annual sales, imports as a percentage of sales, sales accounts, number of employees and how long the company has been in business. Any of these latter requests (which have down arrows in the figures) include pull-down, pre-defined selections. For example, in response to total annual sales, the user may select any one of a number of ranges such as: (1) less than 5 million, (2) 5 to 20 million, (3) 20 to 50 million and so forth.
- Figs. 7 and 8 show that the program accommodates organization with multiple buyers, and the buyer input block at 122 of Fig. A is depicted in Figs. 7 and 8.
- Fig. 9 Additional information about the Importer is requested at 124 and such request is shown in Fig. 9. That additional information is particularly useful to the trade-facilitating hub and vendors (or suppliers) in determining whether a business relationship with the Importer is desirable. As shown in Fig. 9, if the user is a retail chain, the user may be asked the number of stores in particular markets (i.e., countries). Also, the user may be asked for their credit references and trade references.
- the user provides logistical preferences. The user is asked his or her preferred way of receiving the goods. If the goods are to be imported, the port of importation is selected along with alternative ports if the preferred port is unavailable. Also, the INCO terms of sale are selected (such as Ex Factory, FOB Port of Export, C&F Port of Import, CIF Port of Import and Delivered Duty Paid). The user is also asked to select a preferred carrier and their account number for that carrier. Also, other miscellaneous shipping information is requested.
- the port of importation is selected along with alternative ports if the preferred port is unavailable.
- the INCO terms of sale are selected (such as Ex Factory, FOB Port of Export, C&F Port of Import, CIF Port of Import and Delivered Duty Paid).
- the user is also asked to select a preferred carrier and their account number for that carrier. Also, other miscellaneous shipping information is requested.
- the program After the user information is selected and entered into the system, the program returns to the main menu at 200 (see Fig. 13). From the main menu, the user can proceed to one of several other modules, such as the Product Selection module. From the main menu, the user may preferably select Product Selection module at 202, Previous Selections module at 204, New Products module at 206, Brand Names module at 208, Market Promotion module at 210 and tutorial module at 212. Also, the user may choose from the Main Menu to modify user registration. Discussion of the Product Selection module will be described.
- tiie system retrieves and displays for the user a list of previously selected products and tiie terms of an order for such products. The user is free to remove or add products from the selected list. When finished, this module proceeds to the Product Review module at 220.
- the user is presented with a list of only the new products which are available and the user may select from among those new products. If the user is only interested in the most recent product offerings, then this module is preferred because it eliminates undesired information.
- the user is periodically provided with an updated list of available products with all new products appropriately labeled. After this module, the user proceeds to the Product Review module at 220.
- the user is given a list of available brand names and related information about each brand.
- the Market Promotion module at 210, the user is given information regarding various promotional programs that particular manufacturers, vendors or trade organization may be running to encourage purchase of particular products or purchase from particular sources. For example, the U.S. Meat Board may give a ten percent discount on all orders for beef which will ultimately be sold in Japan. This information may help the buyer decide what products to select.
- the tutorial module at 212, the user is taught about how to use the program. After the Brand Names module, Market Promotion module or tutorial module, the program returns to the main menu at 200. In general, product selection (at 202, 204 or 206) and product review is the second main section ofthe program.
- the user selects particular products for ordering. Examples of product selection screens are shown in Figs. 14-17.
- the user may select particular products in a number of different ways.
- the categories of products related to the user's interest area are listed in a hierarchical fashion, and the user may select by navigating through the hierarchy to find a particular product for which they wish to receive a bid from a vendor.
- the major food-product categories in the hierarchy appears on the screen, as shown in Fig. 14.
- the major categories may include labels such as bakery items, dairy products, meat, produce, canned goods, frozen foods, etc.
- the screen will change, as shown in Fig. 15, to show the minor categories under the major category cereal.
- the minor categories of cereal may include hot cereals and ready-to-eat cereals.
- the screen will change, as shown in Fig. 16, to show the item list under the minor category of ready-to-eat cereals.
- the item list of ready-to-eat cereals may include any type of ready-to-eat cereals, such as apple cinnamon toasted oats, bran flakes, cocoa crunches, corn flakes, crisp crunch, crispy rice, fruit rings, etc.
- the user may input a particular product code or the key words related to products and the system will search for them.
- the Product Selection module the user has the option to choose languages other than the one selected at the beginning of the program. This allows the user to see what the products are called in different languages. This may be particularly useful if the user knows the name of a product in one language, but does not know the name in the local language.
- Fig. 17 shows a Product Selection List after the user has selected three different products. After a list of items has been selected, the program proceeds to block 220, the Product Review module, where the user inputs information about the chosen product, including the time and manner in which the product is to be shipped. The screens and a visual representations of the user- interface of this module are shown in Figs. 18 and 19.
- the screen/user-interface (as shown in Figs. 18 and 19) of the Product Review module includes two main sections: the product specification section (shown in Figs. 18 and 19 as a teal-colored, square-shaped information box which is framed in brown) and the supplier-information section (shown in Figs. 18 and 19 as a blue-colored, dipper-shaped information box which is also framed in brown).
- the program correlates user-specified information so that information entered or selected in one of the program sections may affect the information displayed in another section.
- tiie Product Review screen (as shown in Figs. 18 and 19) next to the heading "Product Description" is the particular product from the Product Selection List (created in the Product Selection module).
- the user may change which of the products from the list is for the Product Review.
- Fig. 18 shows the "CORN WHOLE KERNEL" is the product ofthe list for this Product Review.
- the product specification section includes options related to designating the specifics ofthe product that the user wishes to order. For example, the option may include the following: package size, grade ofthe product and brand ofthe product.
- the user may select either the metric or English system to display units of measurement. Selecting particular options may cause otiier info ⁇ nation in this and the supplier section to change. For example as shown in Fig. 19, if the product is corn whole kernel, the user may select an eight ounce package, a grade of Grade A Fancy and a brand such as NATURE'S PRIDE. As shown in Fig. 19, once a particular brand is selected, an image or picture of the particular product appears in a small product window so that the user may see what the product actually looks like. As seen in Fig. 19, the dimensions of the case and pallet used to transport the particular product appears in the product specification section.
- the program also allows the user to simplify or limit their choice. For example, it is not necessary for the user to select a particular brand or a particular grade. If they choose, they can select "ALL" for brand and grade to leave their options open to any brand or any grade of that available product. In addition, the user can also leave open the option of product size or the user can specify product size.
- the user may be presented with a series of images, with each image representing the particular brand of a product being reviewed. The user may select the particular brand ofthe product they want by clicking on the image or selecting the image they desire. Also presented on the screen/user-interface shown in Fig. 19 is a supplier-information section.
- suppher-information is the following: a) an order/acquisition calendar; b) an option to see other products available from a particular supplier; c) supplier-specific information; and d) a map depicting the country or region in which the suppliers are located.
- the order/acquisition calendar typically includes a series of colorable boxes numbered 1 through 12 (for each month of the year) which indicate the availability or other information related to the product selected from a particular suppher.
- the order/acquisition calendar includes three specific calendars, namely, a production calendar, an available-to-ship calendar and a best-time-to-order calendar. When a particular suppher or suppliers have been selected, these calendars indicate when orders may be received and shipment expected.
- the product from the particular supplier is produced in months 8 and 9 (i.e., August and September), is available all-year-round, and is best ordered from May through July.
- Also included in the supplier-information section is an option to see other products available from a particular suppher. Also, when a particular suppher is selected, additional information regarding that suppher may be presented. Such information may include certifications or other trade or product- related material. That information may also include a hst of ingredients or components found in a particular product from a particular suppher. Even though the user has selected a particular product, an individual suppher may have ingredients and components that vary from other suppliers. For example as shown in Fig. 19, the ingredients of NATURE'S PRIDE brand, Grade A Fancy, whole kemel com may include: corn, water, sugar and salt. Another suppher may include additional items or fewer items (for example, may not include sugar).
- a co ⁇ esponding map For example, and as depicted in Figs. 18 and 19, the products are being shipped from the United States so a map of the United States is shown.
- the map may be any geographic or stylized map.
- the map is a map of the United States, and on the map are a plurahty of cartographically- positioned indicia (e.g., colored dots) indicating the geographical location of particular suppliers.
- the dots may be colored in such a manner to indicate whether a suppher supplies a particular product.
- dots related to supphers which do not provide that product dim or turn-off.
- the user selects the suppher from a pull-down menu in the suppher-information section such as by clicking with a computer mouse the dot on the map co ⁇ esponding to the suppher. As shown in
- the user is asked to provide more detailed info ⁇ nation on shipping the product.
- Fig. 20 after the user has asked for the particular item to be added to the bid request, the user is asked for additional shipping information.
- the user is asked their interest level. This informs the vendors how serious the user is and how likely the user is to be a future and frequent customer.
- Fig. 22 the user is asked to provide additional logistical information.
- the program proceeds to the Selection Review module at 222 (or 226) (see Figs. 23-36). The user is asked to review all information related to the user and the requested products.
- Figs. 23-36 show the various screens and options preferably available.
- the info ⁇ nation entered by the user is collected into a composite request-for-price-quotation (RFQ) document which will be transmitted (or dehvered) to the trade-facihtating hub.
- That document may be reviewed by the user in their local language, but when the document is transmitted, the program allows for it to be transmitted in the language of the hub. For example, if the user is French, they will be reviewing a document in French, but when the document is actually sent to the hub in the United States, the document is sent in English.
- the document is transmitted via facsimile (telecopy) or across the internet via e-mail (as indicated at 228 of Fig. A).
- the document may also be sent in any desired way such as by mail or courier.
- the invention allows for official bid documents (also called trade leads) to be created for each particular suppher where each lead only includes information relevant to that particular suppher.
- bid documents also called trade leads
- each lead only includes information relevant to that particular suppher.
- the leads received by supphers include information about the user company including financial-related information such as credit and trade references.
- the hub would then receive bid-responsive information back from the supphers, and transmit that information to the user in the user's local language.
- the prefe ⁇ ed embodiment of this system includes a software program at a user's site with an IBM-compatible or MACINTOSH microcomputer.
- the program is preferably written for use with an operating system having a graphical user interface, such as WINDOWS, WINDOWS 95, WINDOWS NT, OS/2 WARP or SYSTEM 7.x.
- the program is preferably written in Visual Basic or Delphi 32.
- tiie computer includes a modem for transmitting a facsimile or electronic mail.
- a facsimile document may be printed and then facsimiled through a conventional facsimile machine or via the conventional mail system.
- the receiver of the info ⁇ nation is the trade- facilitating hub which has a business relationship with the user and witii a large group of vendors.
- Purpose 1. collects information about registered user's company operations
- Purpose 1. collects info ⁇ nation about registered user's prefe ⁇ ed shipping arrangements
- Purpose 1. collects user registration information specific to large scale procurement operations
- Purpose 1. informs user about relative market positioning of brand labels offered vis-a-vis product quality
- Purpose 1. allows user to return to registration screens to update/change previous entries
- macro search a. user scrolls major categories and chcks on choice to open minor categories b. user scrolls minor categories and chcks on choice to open item hst c. user scrolls item hst and chcks on product to move it to move it to product selection hst d. user repeats process to build full hst of product selections
- ( 1 ) can use wild card operators - and, or, not, etc. b. all matches appear in item hst c. user scrolls item hst and chcks on product to move it to product selection hst d. user repeats process to build full hst of product selections
- hs (harmonized system) search a. user enters up to 6 digits of hs code which computer searches against all product hs codes ( 1 ) can use (asterisk) wild card operator b. all matches appear in item list c. user scrolls item list and clicks on product to move it to product selection hst d. user repeats process to build full hst of product selections
- program searches database and displays product information based on user input a. user inputs through pull-down menus and button- controlled pop-up windows 2. information displays in color graphics and text boxes
- Purpose 1. allows user to review all input selections prior to compilation into RFQ
- program accepts selections as inputted, and: a. prepares print output of preformatted fax RFQ, or b. prepares text file for RFQ transmission as e-mail
- logistical preferences a. user can change information in these text fields, pull ⁇ down menus on this pop-up
- RFQ is created 2. user may choose to review RFQ in local language
- Chck on Change Icon button Chck on the Browse button and go to the ITG directory; In that directory, select "ITG.ICO";
Abstract
Description
Claims
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
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AU77283/96A AU7728396A (en) | 1995-11-09 | 1996-11-08 | Method and system for multilingual online purchasing |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US660495P | 1995-11-09 | 1995-11-09 | |
US60/006,604 | 1995-11-09 |
Publications (1)
Publication Number | Publication Date |
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WO1997017663A1 true WO1997017663A1 (en) | 1997-05-15 |
Family
ID=21721686
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
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PCT/US1996/018133 WO1997017663A1 (en) | 1995-11-09 | 1996-11-08 | Method and system for multilingual online purchasing |
Country Status (3)
Country | Link |
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AU (1) | AU7728396A (en) |
CA (1) | CA2237170A1 (en) |
WO (1) | WO1997017663A1 (en) |
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- 1996-11-08 WO PCT/US1996/018133 patent/WO1997017663A1/en active Application Filing
- 1996-11-08 AU AU77283/96A patent/AU7728396A/en not_active Abandoned
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AU7728396A (en) | 1997-05-29 |
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