WO1995034980A3 - Customized telecommunication service - Google Patents

Customized telecommunication service Download PDF

Info

Publication number
WO1995034980A3
WO1995034980A3 PCT/SE1995/000574 SE9500574W WO9534980A3 WO 1995034980 A3 WO1995034980 A3 WO 1995034980A3 SE 9500574 W SE9500574 W SE 9500574W WO 9534980 A3 WO9534980 A3 WO 9534980A3
Authority
WO
WIPO (PCT)
Prior art keywords
customization
service
shell
actions
open
Prior art date
Application number
PCT/SE1995/000574
Other languages
French (fr)
Other versions
WO1995034980A2 (en
Inventor
Andre Smolentzov
Rolf Staffan Eugen Karlberg
Original Assignee
Ericsson Telefon Ab L M
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ericsson Telefon Ab L M filed Critical Ericsson Telefon Ab L M
Priority to KR1019960707169A priority Critical patent/KR100230212B1/en
Priority to EP95922812A priority patent/EP0765567A2/en
Priority to JP8502004A priority patent/JPH10501394A/en
Priority to AU27561/95A priority patent/AU692883B2/en
Publication of WO1995034980A2 publication Critical patent/WO1995034980A2/en
Publication of WO1995034980A3 publication Critical patent/WO1995034980A3/en
Priority to NO965273A priority patent/NO965273L/en
Priority to FI964961A priority patent/FI964961A/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0062—Provisions for network management
    • H04Q3/007—Provisions for network management customer-controlled
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1305—Software aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/135—Service creation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13502—Indexing scheme relating to selecting arrangements in general and for multiplex systems primitives - inc. service-independent building blocks [SIBBs]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13526—Indexing scheme relating to selecting arrangements in general and for multiplex systems resource management

Abstract

A customized telecommunication service (12) comprising a service related component, referred to as a service shell (1), and a number of customization parts (10, 11) open to customization by a service provider. The service shell (1) is designed by a system vendor with due consideration taken to the fact that the service must not interfere in a non desired way with other existing services. The services shell (1) comprises customization points to which the customization parts are added. Each customization point comprises an individual customization interface (7, 8) defining the scope of actions open to customization in the service shell. The service provider selects, among said actions, those which will build the desired function of the customization part.
PCT/SE1995/000574 1994-06-13 1995-05-22 Customized telecommunication service WO1995034980A2 (en)

Priority Applications (6)

Application Number Priority Date Filing Date Title
KR1019960707169A KR100230212B1 (en) 1994-06-13 1995-05-22 Customized telecommunication service
EP95922812A EP0765567A2 (en) 1994-06-13 1995-05-22 Customized telecommunication service
JP8502004A JPH10501394A (en) 1994-06-13 1995-05-22 Customized telecommunication services
AU27561/95A AU692883B2 (en) 1994-06-13 1995-05-22 Customized telecommunication service
NO965273A NO965273L (en) 1994-06-13 1996-12-10 Customized telecommunications service
FI964961A FI964961A (en) 1994-06-13 1996-12-11 Tailor-made telecommunications service

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
SE9402050A SE503376C2 (en) 1994-06-13 1994-06-13 Customer profiled telecommunications service
SE9402050-0 1994-06-13

Publications (2)

Publication Number Publication Date
WO1995034980A2 WO1995034980A2 (en) 1995-12-21
WO1995034980A3 true WO1995034980A3 (en) 1996-01-18

Family

ID=20394349

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/SE1995/000574 WO1995034980A2 (en) 1994-06-13 1995-05-22 Customized telecommunication service

Country Status (11)

Country Link
US (1) US5802159A (en)
EP (1) EP0765567A2 (en)
JP (1) JPH10501394A (en)
KR (1) KR100230212B1 (en)
AU (1) AU692883B2 (en)
CA (1) CA2190457A1 (en)
FI (1) FI964961A (en)
MY (1) MY113716A (en)
NO (1) NO965273L (en)
SE (1) SE503376C2 (en)
WO (1) WO1995034980A2 (en)

Families Citing this family (34)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19626131A1 (en) * 1996-06-28 1998-01-08 Sel Alcatel Ag Method for introducing a telecommunications service as well as service unit, service computer, terminal and communication network
US5920618A (en) * 1996-11-29 1999-07-06 Sbc Technology Resources, Inc. Apparatus and method for managing telephony-based services
SE511357C2 (en) 1996-12-19 1999-09-20 Ericsson Telefon Ab L M Method and apparatus of a telecommunications network
US6778651B1 (en) * 1997-04-03 2004-08-17 Southwestern Bell Telephone Company Apparatus and method for facilitating service management of communications services in a communications network
US20010048738A1 (en) 1997-04-03 2001-12-06 Sbc Technology Resourses, Inc. Profile management system including user interface for accessing and maintaining profile data of user subscribed telephony services
SE512110C2 (en) * 1997-06-17 2000-01-24 Ericsson Telefon Ab L M Systems and procedures for customizing wireless communication devices
US6233610B1 (en) * 1997-08-27 2001-05-15 Northern Telecom Limited Communications network having management system architecture supporting reuse
US6198813B1 (en) * 1997-09-30 2001-03-06 Alcatel Usa Sourcing, L.P. System and method for providing call processing services using call independent building blocks
US6002941A (en) * 1997-12-17 1999-12-14 Motorola, Inc. Method and apparatus for implementing a service in a wireless communication system
SE513248C2 (en) * 1997-12-19 2000-08-07 Ericsson Telefon Ab L M Method for managing data structures
FI980149A (en) 1998-01-23 1999-07-24 Nokia Networks Oy Procedure for transferring a digital subscriber connection service profile file to a digital terminal
US6330319B1 (en) 1998-12-23 2001-12-11 Ericsson Inc. System and method for adding services to computer telephone systems
US8321411B2 (en) 1999-03-23 2012-11-27 Microstrategy, Incorporated System and method for management of an automatic OLAP report broadcast system
US6891940B1 (en) 2000-07-19 2005-05-10 Sbc Technology Resources, Inc. System and method for providing remote access to telecommunications services
US8607138B2 (en) 1999-05-28 2013-12-10 Microstrategy, Incorporated System and method for OLAP report generation with spreadsheet report within the network user interface
US9208213B2 (en) 1999-05-28 2015-12-08 Microstrategy, Incorporated System and method for network user interface OLAP report formatting
ATE419714T1 (en) * 1999-07-16 2009-01-15 Alcatel Lucent CREATION OF USER-INDIVIDUAL SERVICES IN WHICH CHANGE INFORMATION IS SENT FROM THE USER TO THE SERVICE GENERATION APPARATUS
FI19991886A (en) * 1999-09-03 2001-03-03 Nokia Networks Oy Intelligent network service control information
US8130918B1 (en) 1999-09-13 2012-03-06 Microstrategy, Incorporated System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing
US6964012B1 (en) * 1999-09-13 2005-11-08 Microstrategy, Incorporated System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts
US6587547B1 (en) 1999-09-13 2003-07-01 Microstrategy, Incorporated System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time drilling via telephone
US7317787B2 (en) * 2000-11-21 2008-01-08 At&T Knowledge Ventures, L.P. Voice enhancing for advance intelligent network services
US7155001B2 (en) * 2001-10-24 2006-12-26 Sbc Properties, L.P. System and method for restricting and monitoring telephone calls
US7337220B2 (en) * 2001-10-24 2008-02-26 At&T Labs, Inc. Unified interface for managing DSL services
US7502457B2 (en) 2002-02-28 2009-03-10 At&T Intellectual Property I, L.P. Outbound call rules routing
US7957509B2 (en) 2002-04-30 2011-06-07 At&T Intellectual Property I, L.P. Voice enhancing for advance intelligent network services
US7539764B2 (en) * 2003-03-28 2009-05-26 At&T Intellectual Property I, L.P. Common customer interface for telecommunications operational support
US8700753B2 (en) * 2003-03-28 2014-04-15 Denis L. Bagsby Distributed computer system for telecommunications operational support
US8130932B1 (en) * 2005-12-30 2012-03-06 At&T Intellectual Property Ii, L.P. Method and apparatus for implementing a network element in a communications network
US8099084B2 (en) 2006-12-31 2012-01-17 Ektimisi Semiotics Holdings, Llc Method, system, and computer program product for creating smart services
US7647283B2 (en) * 2006-12-31 2010-01-12 Ektimisi Semiotics Holdings, Llc Method, system, and computer program product for adaptively learning user preferences for smart services
US7765173B2 (en) 2006-12-31 2010-07-27 Ektimisi Semiotics Holdings, Llc Method, system, and computer program product for delivering smart services
US8448159B2 (en) * 2007-11-02 2013-05-21 Tti Inventions C Llc Method and system for policy enabled programming
US8504989B2 (en) 2011-03-10 2013-08-06 Infosys Limited Service definition document for providing blended services utilizing multiple service endpoints

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4747127A (en) * 1985-12-23 1988-05-24 American Telephone And Telegraph Company, At&T Bell Laboratories Customer programmable real-time system
WO1992011603A1 (en) * 1990-12-18 1992-07-09 Bell Communications Research, Inc. Systems and processes for specifying customized telecommunication services
WO1992011724A1 (en) * 1990-12-18 1992-07-09 Bell Communications Research, Inc. Visual programming of telephone network call processing logic

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5075847A (en) * 1989-05-26 1991-12-24 Hewlett-Packard Company Method and apparatus for computer program encapsulation
US5345380A (en) * 1990-12-18 1994-09-06 Bell Communications Research, Inc. System and processes specifying customized customer telecommunication services using a graphical interface
US5337351A (en) * 1992-02-28 1994-08-09 Nec America, Inc. Feature interaction arbitrator
US6134304A (en) * 1992-11-10 2000-10-17 Telefonaktiebolaget Lm Ericsson General analysis system
SE502423C2 (en) * 1994-02-15 1995-10-16 Ellemtel Utvecklings Ab Systems for managing interaction between additional services in a telecommunications system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4747127A (en) * 1985-12-23 1988-05-24 American Telephone And Telegraph Company, At&T Bell Laboratories Customer programmable real-time system
WO1992011603A1 (en) * 1990-12-18 1992-07-09 Bell Communications Research, Inc. Systems and processes for specifying customized telecommunication services
WO1992011724A1 (en) * 1990-12-18 1992-07-09 Bell Communications Research, Inc. Visual programming of telephone network call processing logic

Also Published As

Publication number Publication date
SE9402050L (en) 1995-12-14
FI964961A0 (en) 1996-12-11
KR100230212B1 (en) 1999-11-15
FI964961A (en) 1996-12-11
AU692883B2 (en) 1998-06-18
AU2756195A (en) 1996-01-05
WO1995034980A2 (en) 1995-12-21
NO965273L (en) 1997-02-04
NO965273D0 (en) 1996-12-10
SE9402050D0 (en) 1994-06-13
MY113716A (en) 2002-05-31
EP0765567A2 (en) 1997-04-02
JPH10501394A (en) 1998-02-03
SE503376C2 (en) 1996-06-03
CA2190457A1 (en) 1995-12-21
US5802159A (en) 1998-09-01

Similar Documents

Publication Publication Date Title
WO1995034980A3 (en) Customized telecommunication service
WO1998045989A3 (en) Arrangement for extending service support in a communication system
CA2182818A1 (en) Interactive and Information Data Services Telephone Billing System
CA2227981A1 (en) Automatic language translation technique for use in a telecommunications network
CA2276528A1 (en) Method and system for connecting a caller to a content provider
CA2161473A1 (en) Atm network architecture employing an out-of-band signaling network
WO2001071613A8 (en) Technical support program
CA2267034A1 (en) Communication system architecture and a connection verification mechanism therefor
CA2314927A1 (en) Communication system architecture and a management control agent and operating protocol therefor
WO1999022503A3 (en) Method and system for automatically verifying provisioning of telecommunications services
TR199802406T2 (en) System for managing subscriber-related services within a telecommunications network.
WO2000023865A3 (en) Usage characteristic based software customization
WO2000042551A3 (en) Electronic account data or transactions routing system
DE59710021D1 (en) Subscriber terminal connection system for interactive telecommunication services
WO1999020031A3 (en) Data access in a telephone system
AU5866898A (en) Method for producing a service profile based on user's choice for an extension in a telecommunications network
WO1998009423A3 (en) System and method for ip-activated call setup
EP0602825A3 (en) Logical integration of multiple network elements in a telecommunications management network
EP0910199A3 (en) Call back method
GB2326257B (en) Network service system
CA2310309A1 (en) Subscriber announcement system
FI960932A (en) Method for connecting separate subscriber networks with V5.2 interface to telecommunication systems with non-certified peripherals
GB2339109A8 (en) Telecommunications network
WO1999003301A3 (en) System and method for providing a busy signal to a communication
Parkin Assessment of network performance: the ISDN 2 performance analyser

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A2

Designated state(s): AU CA FI JP KR NO

AL Designated countries for regional patents

Kind code of ref document: A2

Designated state(s): AT BE CH DE DK ES FR GB GR IE IT LU MC NL PT SE

AK Designated states

Kind code of ref document: A3

Designated state(s): AU CA FI JP KR NO

AL Designated countries for regional patents

Kind code of ref document: A3

Designated state(s): AT BE CH DE DK ES FR GB GR IE IT LU MC NL PT SE

DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
121 Ep: the epo has been informed by wipo that ep was designated in this application
WWE Wipo information: entry into national phase

Ref document number: 1995922812

Country of ref document: EP

WWE Wipo information: entry into national phase

Ref document number: 2190457

Country of ref document: CA

WWE Wipo information: entry into national phase

Ref document number: 964961

Country of ref document: FI

WWE Wipo information: entry into national phase

Ref document number: 1019960707169

Country of ref document: KR

WWP Wipo information: published in national office

Ref document number: 1995922812

Country of ref document: EP

WWW Wipo information: withdrawn in national office

Ref document number: 1995922812

Country of ref document: EP