WO1991001608A1 - Electronic mail broadcasting system - Google Patents

Electronic mail broadcasting system Download PDF

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Publication number
WO1991001608A1
WO1991001608A1 PCT/US1990/004184 US9004184W WO9101608A1 WO 1991001608 A1 WO1991001608 A1 WO 1991001608A1 US 9004184 W US9004184 W US 9004184W WO 9101608 A1 WO9101608 A1 WO 9101608A1
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WO
WIPO (PCT)
Prior art keywords
document
list
entry
fax
data
Prior art date
Application number
PCT/US1990/004184
Other languages
French (fr)
Inventor
Jeffrey A. Goldfarb
Original Assignee
Xpedite Systems, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Xpedite Systems, Inc. filed Critical Xpedite Systems, Inc.
Publication of WO1991001608A1 publication Critical patent/WO1991001608A1/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/32Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device
    • H04N1/32037Automation of particular transmitter jobs, e.g. multi-address calling, auto-dialing
    • H04N1/32064Multi-address calling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/107Computer-aided management of electronic mailing [e-mailing]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/32Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device
    • H04N1/32037Automation of particular transmitter jobs, e.g. multi-address calling, auto-dialing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/32Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device
    • H04N1/32358Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device using picture signal storage, e.g. at transmitter
    • H04N1/324Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device using picture signal storage, e.g. at transmitter intermediate the transmitter and receiver terminals, e.g. at an exchange
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/32Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device
    • H04N1/32358Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device using picture signal storage, e.g. at transmitter
    • H04N1/324Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device using picture signal storage, e.g. at transmitter intermediate the transmitter and receiver terminals, e.g. at an exchange
    • H04N1/32406Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device using picture signal storage, e.g. at transmitter intermediate the transmitter and receiver terminals, e.g. at an exchange in connection with routing or relaying, e.g. using a fax-server or a store-and-forward facility
    • H04N1/32411Handling instructions for routing or relaying
    • H04N1/32416Storage of instructions or retrieval of prestored instructions

Definitions

  • This invention relates to communications systems, and particularly to electronic mail systems having the capability of "broadcasting" the same document to a number of users.
  • the aforementioned application discloses a system that overcomes these difficulties and increases the compatibility of these devices by coupling widely scattered facsimile machines, personal computers (PC) , and telex machines to a service center, furnishing the personal computers with means for compressing data to be transmitted and for expanding data to be received, and providing the central office with facilities for expanding and converting data and transmitting received in suitable form to the telex, PC, and facsimile machines.
  • Such facilities are effective for transmission of individual messages to one or more receivers.
  • the disclosed system becomes cumbersome because such broadcasting involves separately arranging for transmission of each document to each recipient.
  • An object of the invention is to overcome this difficulty.
  • Another object is to furnish an efficient system for broadcasting a document to a large number of recipients from a single facsimile, PC, or other machine.
  • these objects are attained in whole or in part by electronically storing the document which a service center receives from a subscriber, forming an electronic transaction list from an electronic addressee list and from sender data which a service center receives with the document as part of a broadcast subscribers message, and sequentially transmitting each electronic address-data entry on the transaction list the data in the document according to dialing instructions in each entry to the addresses on the list.
  • FIG. 1 is a- block diagram of a system embodying features of the invention.
  • Figs. 2 to 4 are flow diagrams of operations in the service center of Fig. 1 for transmitting broadcast documents accordingly.
  • Fig. 5 is a diagram illustrating a broadcast fax, a broadcast electronic address, an entry in a transaction list, and the flow of data therein as effected in Figs. 1 to 4.
  • a telephone link or other utility link UL connects a service center SC to a number of personal computers or PCs PI, P2, P3, etc., facsimile machines or faxes Fl, F2, F3, etc., and telex machines Tl, T2, T3, etc., placed at various locations throughout the world.
  • the link UL represents the facilities of a public telephone company which connects its customers on the basis of dialed telephone numbers.
  • Each PC, fax, and telex may either be a subscriber to the services of the service center SC or a potential recipient of messages from subscribers.
  • the subscriber owning PC PI may for example place PC PI in New York.
  • the PC P2 may be in Washington, PC P3 in Tokyo, and PC P4 in London.
  • the subscribers of fax Fl may keep the machine in Chicago, fax F2 in San Francisco, and fax F3 in Rome.
  • the service center SC resides, for example in New Jersey.
  • the service center generally receives ordinary or compressed data from its PC, facsimile, and telex subscribers in various formats and converts incoming data by compression, expansion, etc. to word processing data or fax imaged data for receipt by a PC or printing by a facsimile machine.
  • the portions of the service center SC shown in Fig. 1 illustrate the means for broadcasting facsimile documents from one fax machine to a number of fax machine from 2 to perhaps 1000 or more.
  • the service center SC includes a fax-in group controller IGC that temporarily stores an incoming broadcast fax from a fax machine such as FAX 1 and routes it to a routing processor RP.
  • a data base DB in the center SC stores information concerning each of the subscribers, such as the subscriber's name, address, facsimile number, identification number, etc.
  • the data base DB may also store an image copy of the subscriber's letterhead so that messages coming from the subscriber without a letterhead may have the letterhead combined therewith.
  • the data base DB preferably also stores a set of electronic addresses of each of the recipients. Furthermore, the data base DB contains substantial other information including prototypes of cover sheets sent with facsimiles as well as clock and time information.
  • the routing processor RP validates any transaction with the data base identification and adds default information to the document.
  • a message control processor MCP retrieves such information as the broadcast list or electronic address list, the letterhead, the cover sheet prototype, etc. from the data base DB and the routing processor RP and delivers the information to a fax delivery controller FDC. The latter then selects one or more output lines OL from one or more fax-out line group controllers OGC1, OGC2, ....OGCn, which transmit the information through the utility link UL to the designated facsimile machines Fl, F2....Fn.
  • the OGCs each include several facsimile boards to connect to the output lines OL.
  • Each of the members IGC, RP, MCP, DB, FDC, and OGC, in the service center SC are in the form of a computer, such as a personal or desk top computer, whose power may vary with its function.
  • the service center SC receives the broadcast fax in the form of the document to be broadcast and the broadcast electronic address (BCEA) which includes a list of recipients or identifies a list of recipients in the service center's data base DB.
  • BCEA broadcast electronic address
  • a sample of the data in a FAX(a) with a sample electronic document DOC and the data in a sample BCEA appear in Fig. 5.
  • the BCEA contains the subscriber's name, subscriber's letterhead, the broadcast fax cover sheet, the priority at which the broadcast if to go, and the list of recipients, etc.
  • the fax-in group controller IGC temporarily stores the document and BCEA received through the utility link UL.
  • the subscriber accesses the center SC and the control IGC through utility link UL by dialing in the usual manner.
  • the routing processor RP places the transaction in a queue with earlier transactions received from other subscriber facsimiles.
  • the routing processor RP validates the transaction by comparing the subscriber's ID and other BCEA information with the data base DB.
  • the routing processor asks whether the transaction of block 28 is valid. If the transaction is not valid, as shown by block 29, the routing processor takes the transaction out of queue and in block 30 sends an error message to the subscriber's facsimile through the utility link UL to ask for resubmission of the document and the BCEA.
  • the routing processor adds default information about the subscriber from the data base to the BCEA.
  • the default information DI is shown in Fig. 5 and may include billing data and a prototype table for a cover sheet. The addition of the default information to the BCEA also appears in Fig. 5.
  • the routing processor RP then routes the accumulated information to the message control processor MCP in Fig. 3.
  • the message control processor MCP retrieves and stores the recipient list LIST, the subscriber's letterhead, the subscriber's cover sheet, and prototype information as specified in BCEA.
  • the message control processor MCP routes the gathered information to the fax delivery controller FDC, which in step 36 merges the selected information from the BCEA and LIST to form a transaction list (XLIST) of routing entries.
  • Fig. 5 illustrates the merger of the information from the BCEA and an electronic address EA(n) to prepare one routing entry XLIST(n) in the XLIST.
  • the term routing entry or XLIST(n) is used to refer to all information, i.e. Fax dialing number, Ref. , Coversheet, Start time, and other information, for one addressee on the list XLIST.
  • An entry may be considered a routing package.
  • the fax delivery controller FDC merges the letterhead with the document to create a final document image. It asks at decision 40 whether there exist more routing entries XLIS (n) on the list XLIST. Assuming that more routing entries exist, the fax delivery controller FDC, in step 42, selects a free line in a free out-fax line group controller OGC, preferably an OGC that has already received a routing entry XLIST(n) from this transaction list. In block 43 it then sends the selected routing entry from XLIST to the selected line in the selected out-fax group controller OGC. If there is another free line, the controller FDC sends the next entry XLIST(n) to the same or other selected OGC. The controller FDC sends the entries to the free lines one at a time as the lines become free.
  • each out- fax line group controller OGC selected determines if this is the first occurrence of this broadcast in that OGC. In the decision of step identified as 48, if the answer is yes, that line group controller OGC retrieves and stores a copy of the document image (document with letterhead) and the cover sheet from the message control processor MCP and fax delivery controller FDC and continues. If the answer is no, the step of retrieving and storing the copy of the document is skipped. The document is stored only once per broadcast per OGC.
  • a group controller OGC merges each received routing entry XLIST(n) on the XLIST with the cover sheet CS to create a transmission cover sheet TCS(n) for the selected routing entry XLIST(n) .
  • Each group controller performs this step.
  • OGC dials according to the dialing instructions in each routing entry XLIST(n), accesses and transmits the cover sheet TSC (n) for the selected routing entry and then the document image (document and letterhead) .
  • Each selected group controller performs this function as it receives the necessary data.
  • any group controller OGC the document image is stored only once for each broadcast.
  • the document is accessed, and its content transmitted, repeatedly, namely once after each transmission coversheet TSC(n) .
  • each routing entry or " routing package XLIST(n) routes the document and cover sheet, i.e. routes the content of the document and coversheet, to the correct addressee on a selected line.
  • the output group controller OGC then routes a signal to C at step 40 in Fig. 3.
  • the controller FDC asks if there are any more entries on the XLIST. If yes, it proceeds to 42. If not, it prepares and sends a customer report (at 68) which includes a list of addresses for successfully transmitted documents. It then purges (at 70) the distributed files from the controller OGC. While embodiments of the invention have ben described in detail, it will be evident to those skilled in the art that the invention may be embodied otherwise.

Abstract

In the disclosed system, a service center stores a document which it receives from a subscriber with instructions to send to a list of addresses, forms a routing entry list from the electronic address list with each entry including dialing instructions and addressee data as well as the sender data which the center receives with the document, and sequentially transmits each entry and the document according to dialing instructions in each entry on the list.

Description

Title!
ELECTRONIC MAIL BROADCASTING SYSTEM
Related Applications
This is a continuation-in-part application of Serial No. 292,319, filed December 30, 1988, entitled Electronic Communication System; and assigned to the same assignee as this application.
Background of the Invention
This invention relates to communications systems, and particularly to electronic mail systems having the capability of "broadcasting" the same document to a number of users.
Initially electronic mail systems furnished services between dedicated terminal devices. These were slow and cumbersome, and could reach only a limited number of other devices. The growth in the use of personal computers and facsimile machines established new potential for the expansion in the number of terminals, and allowed transmission of more complex data than was hitherto reasonably and inexpensively possible. However, the incompatibilities between various systems limited each terminal's "reach", i.e. the number of devices with each terminal could communicate.
Standardization of facsimile equipment fueled an explosion in the number of machines available to send and receive documents, messages and data. Nevertheless, the various data transmission systems have remained substantially incompatible. For example, personal computers cannot send business documents to facsimile machines in a cost effective, convenient way. The types of word processing programs available on personal computers remain incompatible.
The aforementioned application discloses a system that overcomes these difficulties and increases the compatibility of these devices by coupling widely scattered facsimile machines, personal computers (PC) , and telex machines to a service center, furnishing the personal computers with means for compressing data to be transmitted and for expanding data to be received, and providing the central office with facilities for expanding and converting data and transmitting received in suitable form to the telex, PC, and facsimile machines.
Such facilities are effective for transmission of individual messages to one or more receivers. However, when attempts are made to "broadcast" a document from one source to a large number of recipients the disclosed system becomes cumbersome because such broadcasting involves separately arranging for transmission of each document to each recipient.
Objects and Summary of the Invention An object of the invention is to overcome this difficulty.
Another object is to furnish an efficient system for broadcasting a document to a large number of recipients from a single facsimile, PC, or other machine.
According to a feature of the invention, these objects are attained in whole or in part by electronically storing the document which a service center receives from a subscriber, forming an electronic transaction list from an electronic addressee list and from sender data which a service center receives with the document as part of a broadcast subscribers message, and sequentially transmitting each electronic address-data entry on the transaction list the data in the document according to dialing instructions in each entry to the addresses on the list.
These and other features of the invention are pointed out in the claims. Other objects and advantages of the invention will become evident from the detailed description when read in light of the following drawing.
Brief Description of the Drawings Fig. 1 is a- block diagram of a system embodying features of the invention.
Figs. 2 to 4 are flow diagrams of operations in the service center of Fig. 1 for transmitting broadcast documents accordingly.
Fig. 5 is a diagram illustrating a broadcast fax, a broadcast electronic address, an entry in a transaction list, and the flow of data therein as effected in Figs. 1 to 4.
Detailed Description of Preferred Embodiments
In Fig. 1, a telephone link or other utility link UL connects a service center SC to a number of personal computers or PCs PI, P2, P3, etc., facsimile machines or faxes Fl, F2, F3, etc., and telex machines Tl, T2, T3, etc., placed at various locations throughout the world. According to an embodiment of the invention the link UL represents the facilities of a public telephone company which connects its customers on the basis of dialed telephone numbers. Each PC, fax, and telex may either be a subscriber to the services of the service center SC or a potential recipient of messages from subscribers. The subscriber owning PC PI may for example place PC PI in New York. The PC P2 may be in Washington, PC P3 in Tokyo, and PC P4 in London. The subscribers of fax Fl may keep the machine in Chicago, fax F2 in San Francisco, and fax F3 in Rome. The service center SC resides, for example in New Jersey.
The service center generally receives ordinary or compressed data from its PC, facsimile, and telex subscribers in various formats and converts incoming data by compression, expansion, etc. to word processing data or fax imaged data for receipt by a PC or printing by a facsimile machine.
The portions of the service center SC shown in Fig. 1 illustrate the means for broadcasting facsimile documents from one fax machine to a number of fax machine from 2 to perhaps 1000 or more. For this purpose, the service center SC includes a fax-in group controller IGC that temporarily stores an incoming broadcast fax from a fax machine such as FAX 1 and routes it to a routing processor RP. A data base DB in the center SC stores information concerning each of the subscribers, such as the subscriber's name, address, facsimile number, identification number, etc. The data base DB may also store an image copy of the subscriber's letterhead so that messages coming from the subscriber without a letterhead may have the letterhead combined therewith. If the subscriber is a frequent or regular broadcaster to other facsimile machines, the data base DB preferably also stores a set of electronic addresses of each of the recipients. Furthermore, the data base DB contains substantial other information including prototypes of cover sheets sent with facsimiles as well as clock and time information.
The routing processor RP validates any transaction with the data base identification and adds default information to the document. A message control processor MCP retrieves such information as the broadcast list or electronic address list, the letterhead, the cover sheet prototype, etc. from the data base DB and the routing processor RP and delivers the information to a fax delivery controller FDC. The latter then selects one or more output lines OL from one or more fax-out line group controllers OGC1, OGC2, ....OGCn, which transmit the information through the utility link UL to the designated facsimile machines Fl, F2....Fn. The OGCs each include several facsimile boards to connect to the output lines OL.
Each of the members IGC, RP, MCP, DB, FDC, and OGC, in the service center SC are in the form of a computer, such as a personal or desk top computer, whose power may vary with its function.
The equipment operates in accordance with the flow charts shown in Figs. 2 to 4. As shown in block 20 the service center SC receives the broadcast fax in the form of the document to be broadcast and the broadcast electronic address (BCEA) which includes a list of recipients or identifies a list of recipients in the service center's data base DB. A sample of the data in a FAX(a) with a sample electronic document DOC and the data in a sample BCEA appear in Fig. 5. The BCEA contains the subscriber's name, subscriber's letterhead, the broadcast fax cover sheet, the priority at which the broadcast if to go, and the list of recipients, etc. As shown at block 22 in Fig. 2, the fax-in group controller IGC temporarily stores the document and BCEA received through the utility link UL. The subscriber accesses the center SC and the control IGC through utility link UL by dialing in the usual manner.
As shown in block 24 of Fig. 2, the routing processor RP places the transaction in a queue with earlier transactions received from other subscriber facsimiles. In block 26, the routing processor RP validates the transaction by comparing the subscriber's ID and other BCEA information with the data base DB. As shown by decision block 28, the routing processor asks whether the transaction of block 28 is valid. If the transaction is not valid, as shown by block 29, the routing processor takes the transaction out of queue and in block 30 sends an error message to the subscriber's facsimile through the utility link UL to ask for resubmission of the document and the BCEA.
In block 32, if the transaction is valid, the routing processor adds default information about the subscriber from the data base to the BCEA. The default information DI is shown in Fig. 5 and may include billing data and a prototype table for a cover sheet. The addition of the default information to the BCEA also appears in Fig. 5.
The routing processor RP then routes the accumulated information to the message control processor MCP in Fig. 3. Here at step 34, the message control processor MCP retrieves and stores the recipient list LIST, the subscriber's letterhead, the subscriber's cover sheet, and prototype information as specified in BCEA. Fig. 5 illustrates one example EA(n) of the electronic addresses EA in the list LIST. Each electronic address is identified as EA(n) , where n = 1,2,3...
The message control processor MCP routes the gathered information to the fax delivery controller FDC, which in step 36 merges the selected information from the BCEA and LIST to form a transaction list (XLIST) of routing entries. Each routing entry is identified as XLIST(n) , where n = l, 2, 3, — . Fig. 5 illustrates the merger of the information from the BCEA and an electronic address EA(n) to prepare one routing entry XLIST(n) in the XLIST. The term routing entry or XLIST(n) is used to refer to all information, i.e. Fax dialing number, Ref. , Coversheet, Start time, and other information, for one addressee on the list XLIST. An entry may be considered a routing package.
In 38, the fax delivery controller FDC merges the letterhead with the document to create a final document image. It asks at decision 40 whether there exist more routing entries XLIS (n) on the list XLIST. Assuming that more routing entries exist, the fax delivery controller FDC, in step 42, selects a free line in a free out-fax line group controller OGC, preferably an OGC that has already received a routing entry XLIST(n) from this transaction list. In block 43 it then sends the selected routing entry from XLIST to the selected line in the selected out-fax group controller OGC. If there is another free line, the controller FDC sends the next entry XLIST(n) to the same or other selected OGC. The controller FDC sends the entries to the free lines one at a time as the lines become free.
As shown in block 46, of Fig. 4, each out- fax line group controller OGC selected determines if this is the first occurrence of this broadcast in that OGC. In the decision of step identified as 48, if the answer is yes, that line group controller OGC retrieves and stores a copy of the document image (document with letterhead) and the cover sheet from the message control processor MCP and fax delivery controller FDC and continues. If the answer is no, the step of retrieving and storing the copy of the document is skipped. The document is stored only once per broadcast per OGC.
In step 52, a group controller OGC merges each received routing entry XLIST(n) on the XLIST with the cover sheet CS to create a transmission cover sheet TCS(n) for the selected routing entry XLIST(n) . Each group controller performs this step.
In the step identified as 54, the group controller OGC(n), for each selected line in that
OGC, dials according to the dialing instructions in each routing entry XLIST(n), accesses and transmits the cover sheet TSC (n) for the selected routing entry and then the document image (document and letterhead) . Each selected group controller performs this function as it receives the necessary data.
In any group controller OGC the document image is stored only once for each broadcast. The document is accessed, and its content transmitted, repeatedly, namely once after each transmission coversheet TSC(n) . In the TCS, each routing entry or"routing package XLIST(n) routes the document and cover sheet, i.e. routes the content of the document and coversheet, to the correct addressee on a selected line. The output group controller OGC then routes a signal to C at step 40 in Fig. 3.
At step 40, the controller FDC asks if there are any more entries on the XLIST. If yes, it proceeds to 42. If not, it prepares and sends a customer report (at 68) which includes a list of addresses for successfully transmitted documents. It then purges (at 70) the distributed files from the controller OGC. While embodiments of the invention have ben described in detail, it will be evident to those skilled in the art that the invention may be embodied otherwise.

Claims

What is claimed is:
1. A system for broadcasting a document to a plurality of facsimile machines, comprising:
first storage means for storing the document;
second storag means for storing a list of entries each having electronic addresses for an addressee and each having dialing instructions for an adressee as well as addressee-variable information;
transmission means for transmitting the entries and the document, one entry at a time with the data in the document, on the basis of the dialing instructions in the entries.
2. The method of broadcasting a document from a sender comprising:
storing the document;
forming an electronic routing entry list from an electronic address list as well as sender and receiver data including dialing instructions;
and sequentially transmitting each electronic entry and the entry list according to dialing instructions in each entry to the addresses on the entry list.
PCT/US1990/004184 1989-07-21 1990-07-20 Electronic mail broadcasting system WO1991001608A1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US38390189A 1989-07-21 1989-07-21
US383,901 1989-07-21

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WO1991001608A1 true WO1991001608A1 (en) 1991-02-07

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