EP1710695A3 - Method and apparatus for performing plan-based dialog - Google Patents

Method and apparatus for performing plan-based dialog Download PDF

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Publication number
EP1710695A3
EP1710695A3 EP06014950A EP06014950A EP1710695A3 EP 1710695 A3 EP1710695 A3 EP 1710695A3 EP 06014950 A EP06014950 A EP 06014950A EP 06014950 A EP06014950 A EP 06014950A EP 1710695 A3 EP1710695 A3 EP 1710695A3
Authority
EP
European Patent Office
Prior art keywords
sub
systems
identify
dialog
present
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP06014950A
Other languages
German (de)
French (fr)
Other versions
EP1710695A2 (en
Inventor
Kuansan Wang
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Microsoft Corp
Original Assignee
Microsoft Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Microsoft Corp filed Critical Microsoft Corp
Publication of EP1710695A2 publication Critical patent/EP1710695A2/en
Publication of EP1710695A3 publication Critical patent/EP1710695A3/en
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/08—Speech classification or search
    • G10L15/18—Speech classification or search using natural language modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/12—Use of codes for handling textual entities
    • G06F40/14—Tree-structured documents
    • G06F40/143—Markup, e.g. Standard Generalized Markup Language [SGML] or Document Type Definition [DTD]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/12—Use of codes for handling textual entities
    • G06F40/151—Transformation
    • G06F40/154—Tree transformation for tree-structured or markup documents, e.g. XSLT, XSL-FO or stylesheets
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/30—Semantic analysis
    • G06F40/35—Discourse or dialogue representation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G06F9/453—Help systems
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/08—Speech classification or search
    • G10L15/18—Speech classification or search using natural language modelling
    • G10L15/1822—Parsing for meaning understanding
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

The present invention provides a dialog system in which the subsystems are integrated under a single technology model. In particular, each of the sub-systems uses stochastic modeling to identify a probability for its respective output. The combined probabilities identify a most probable action to be taken by the dialog system given the latest input from the user and the past dialog states. An additional aspect of the present invention is an embodiment in which the sub-systems communicate with one another through XML pages, thus allowing the sub-systems to be distributed across a distributed network.
EP06014950A 2000-09-14 2001-09-11 Method and apparatus for performing plan-based dialog Ceased EP1710695A3 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/662,242 US6785651B1 (en) 2000-09-14 2000-09-14 Method and apparatus for performing plan-based dialog
EP20010121845 EP1199630A3 (en) 2000-09-14 2001-09-11 Method and apparatus for performing planbased dialog

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
EP20010121845 Division EP1199630A3 (en) 2000-09-14 2001-09-11 Method and apparatus for performing planbased dialog

Publications (2)

Publication Number Publication Date
EP1710695A2 EP1710695A2 (en) 2006-10-11
EP1710695A3 true EP1710695A3 (en) 2007-06-06

Family

ID=24656958

Family Applications (2)

Application Number Title Priority Date Filing Date
EP20010121845 Ceased EP1199630A3 (en) 2000-09-14 2001-09-11 Method and apparatus for performing planbased dialog
EP06014950A Ceased EP1710695A3 (en) 2000-09-14 2001-09-11 Method and apparatus for performing plan-based dialog

Family Applications Before (1)

Application Number Title Priority Date Filing Date
EP20010121845 Ceased EP1199630A3 (en) 2000-09-14 2001-09-11 Method and apparatus for performing planbased dialog

Country Status (3)

Country Link
US (2) US6785651B1 (en)
EP (2) EP1199630A3 (en)
JP (1) JP5166661B2 (en)

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Also Published As

Publication number Publication date
US6785651B1 (en) 2004-08-31
JP5166661B2 (en) 2013-03-21
EP1199630A8 (en) 2002-07-31
JP2002259372A (en) 2002-09-13
EP1199630A3 (en) 2005-02-02
US20040249638A1 (en) 2004-12-09
EP1199630A2 (en) 2002-04-24
US7398211B2 (en) 2008-07-08
EP1710695A2 (en) 2006-10-11

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