EP1012772A4 - Method and apparatus for displaying help window simultaneously with web page pertaining thereto - Google Patents

Method and apparatus for displaying help window simultaneously with web page pertaining thereto

Info

Publication number
EP1012772A4
EP1012772A4 EP98901170A EP98901170A EP1012772A4 EP 1012772 A4 EP1012772 A4 EP 1012772A4 EP 98901170 A EP98901170 A EP 98901170A EP 98901170 A EP98901170 A EP 98901170A EP 1012772 A4 EP1012772 A4 EP 1012772A4
Authority
EP
European Patent Office
Prior art keywords
web page
window simultaneously
help window
displaying help
page pertaining
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP98901170A
Other languages
German (de)
French (fr)
Other versions
EP1012772A1 (en
Inventor
Marcia Lynn Brandt
Joseph Vincent Dicecco
Jason Robert Hansen
Thomas Michael Moskalik
Timothy Jude O'keefe
Diane Elaine Olson
Devon Daniel Snyder
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
International Business Machines Corp
Original Assignee
International Business Machines Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by International Business Machines Corp filed Critical International Business Machines Corp
Publication of EP1012772A1 publication Critical patent/EP1012772A1/en
Publication of EP1012772A4 publication Critical patent/EP1012772A4/en
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G06F9/453—Help systems
EP98901170A 1997-02-25 1998-01-05 Method and apparatus for displaying help window simultaneously with web page pertaining thereto Withdrawn EP1012772A4 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US80613697A 1997-02-25 1997-02-25
US806136 1997-02-25
PCT/US1998/000094 WO1998037503A1 (en) 1997-02-25 1998-01-05 Method and apparatus for displaying help window simultaneously with web page pertaining thereto

Publications (2)

Publication Number Publication Date
EP1012772A1 EP1012772A1 (en) 2000-06-28
EP1012772A4 true EP1012772A4 (en) 2004-04-21

Family

ID=25193403

Family Applications (1)

Application Number Title Priority Date Filing Date
EP98901170A Withdrawn EP1012772A4 (en) 1997-02-25 1998-01-05 Method and apparatus for displaying help window simultaneously with web page pertaining thereto

Country Status (6)

Country Link
US (1) US20020130895A1 (en)
EP (1) EP1012772A4 (en)
JP (1) JPH10254593A (en)
KR (1) KR100265142B1 (en)
BR (1) BR9802301A (en)
WO (1) WO1998037503A1 (en)

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JPH11110321A (en) * 1997-09-30 1999-04-23 Nippon Telegr & Teleph Corp <Ntt> Method and device for expanding www browser function
US6820235B1 (en) * 1998-06-05 2004-11-16 Phase Forward Inc. Clinical trial data management system and method
US6018730A (en) * 1998-12-22 2000-01-25 Ac Properties B.V. System, method and article of manufacture for a simulation engine with a help website and processing engine
CN1173282C (en) * 1999-09-20 2004-10-27 国际商业机器公司 Method and system for dynamically increasiing new functions for www. page
US20020059223A1 (en) * 1999-11-30 2002-05-16 Nash Paul R. Locator based assisted information browsing
US6760750B1 (en) 2000-03-01 2004-07-06 Polycom Israel, Ltd. System and method of monitoring video and/or audio conferencing through a rapid-update web site
WO2001065391A1 (en) * 2000-03-02 2001-09-07 Accord Networks Ltd. System and method of monitoring video and/or audio conferencing through a rapid-update website
KR100376314B1 (en) * 2000-03-14 2003-03-17 어뉴텍코리아 주식회사 Learning method for internet and software and Computer-readable medium recording learning method for internet and software
JP2002044547A (en) * 2000-07-26 2002-02-08 Sharp Corp Digital television broadcast receiver
US7895583B2 (en) 2000-12-22 2011-02-22 Oracle International Corporation Methods and apparatus for grammar-based recognition of user-interface objects in HTML applications
US7614014B2 (en) * 2001-04-05 2009-11-03 Daniel Keele Burgin System and method for automated end-user support
US20020147848A1 (en) * 2001-04-05 2002-10-10 Burgin Daniel Keele System and method for enabling communication between browser frames
US8096809B2 (en) * 2001-04-05 2012-01-17 Convergys Cmg Utah, Inc. System and method for automated end-user support
JP2003067334A (en) * 2001-08-23 2003-03-07 Kyocera Corp Portable terminal, server system, information acquisition method and information distribution method
US6988240B2 (en) * 2002-03-29 2006-01-17 Global Knowledge, Inc. Methods and apparatus for low overhead enhancement of web page and markup language presentations
DE10260250A1 (en) 2002-12-20 2004-07-01 Siemens Ag Help system, automation device with a help system and method for providing help data
US7461352B2 (en) * 2003-02-10 2008-12-02 Ronald Mark Katsuranis Voice activated system and methods to enable a computer user working in a first graphical application window to display and control on-screen help, internet, and other information content in a second graphical application window
US7480863B2 (en) 2003-11-26 2009-01-20 International Business Machines Corporation Dynamic and intelligent hover assistance
EP1544755A1 (en) * 2003-12-16 2005-06-22 Quelle Aktiengesellschaft Method for transfer of information
US7629963B1 (en) * 2003-12-22 2009-12-08 Cypress Semiconductor Corporation Method and apparatus for binding peripheral devices to a computer
US20050166148A1 (en) * 2004-01-28 2005-07-28 Garding Phillip D. Interactive user message system and method
US20070055520A1 (en) * 2005-08-31 2007-03-08 Microsoft Corporation Incorporation of speech engine training into interactive user tutorial
US7529795B2 (en) * 2006-03-20 2009-05-05 Stragent, Llc Message board aggregator
US20080301558A1 (en) * 2007-05-29 2008-12-04 Maryam Najafi Interface, Method, and System for Providing Inline Contextual Help and Support
AU2012216759B2 (en) * 2007-05-29 2015-04-30 Verisign, Inc. Interface, method, and system for providing inline contextual help and support
US8468451B1 (en) * 2007-06-27 2013-06-18 At&T Intellectual Property I, L.P. Online customer service via website navigation intervention
JP5059523B2 (en) * 2007-09-04 2012-10-24 京セラドキュメントソリューションズ株式会社 Information processing device
US20090300494A1 (en) * 2008-05-29 2009-12-03 Oracle International Corporation User assistance panel
JP5299625B2 (en) * 2009-02-13 2013-09-25 日本電気株式会社 Operation support apparatus, operation support method, and program
CN102081518A (en) * 2009-11-30 2011-06-01 国际商业机器公司 Device and method for providing dynamic help information
US8112497B1 (en) * 2011-01-11 2012-02-07 Social IT Pty Ltd Online educational software
AU2011250721B1 (en) * 2011-01-11 2012-05-31 Social IT Pty Ltd Online educational software
US10606618B2 (en) 2016-01-19 2020-03-31 Adp, Llc Contextual assistance system

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0185845A2 (en) * 1984-10-31 1986-07-02 International Business Machines Corporation HELP placement on a screen for a computer user
EP0190419A2 (en) * 1985-02-01 1986-08-13 International Business Machines Corporation Method for providing an on line help facility for interactive information handling systems
US5122972A (en) * 1988-07-20 1992-06-16 International Business Machines Corporation Help provision in a data processing system
US5493658A (en) * 1992-03-26 1996-02-20 International Business Machines Corporation Interactive online tutorial system with monitoring function for software products
EP0726513A2 (en) * 1989-10-30 1996-08-14 Digital Equipment Corporation Contextual help
WO1997035253A1 (en) * 1996-03-18 1997-09-25 Wall Data Incorporated Interactive computer help system

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US557730A (en) * 1896-04-07 Thread-pull-off device for sewing-machines
US4789962A (en) * 1984-10-31 1988-12-06 International Business Machines Corporation Methods of displaying help information nearest to an operation point at which the help information is requested
US4970678A (en) * 1985-10-24 1990-11-13 International Business Machines Corporation System for providing context-sensitive on-line documentation in a data processor
US5179654C1 (en) * 1988-07-20 2001-05-08 Ibm Help provision in a data processing system
US5434963A (en) * 1988-09-03 1995-07-18 Hitachi, Ltd. Method and system of help-information control method and system
CA2069355C (en) * 1991-06-07 1998-10-06 Robert C. Pike Global user interface
US5546521A (en) * 1991-10-15 1996-08-13 International Business Machines Corporation Dynamic presentation of contextual help and status information
US5535323A (en) * 1992-06-29 1996-07-09 Digital Equipment Corporation Method of and system for displaying context sensitive and application independent help information
US5339433A (en) * 1992-11-19 1994-08-16 Borland International, Inc. Symbol browsing in an object-oriented development system
US5434965A (en) * 1992-12-23 1995-07-18 Taligent, Inc. Balloon help system
US5603025A (en) * 1994-07-29 1997-02-11 Borland International, Inc. Methods for hypertext reporting in a relational database management system
US5572643A (en) * 1995-10-19 1996-11-05 Judson; David H. Web browser with dynamic display of information objects during linking
US5745681A (en) * 1996-01-11 1998-04-28 Sun Microsystems, Inc. Stateless shopping cart for the web
US5715415A (en) * 1996-06-05 1998-02-03 Microsoft Corporation Computer application with help pane integrated into workspace

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0185845A2 (en) * 1984-10-31 1986-07-02 International Business Machines Corporation HELP placement on a screen for a computer user
EP0190419A2 (en) * 1985-02-01 1986-08-13 International Business Machines Corporation Method for providing an on line help facility for interactive information handling systems
US5122972A (en) * 1988-07-20 1992-06-16 International Business Machines Corporation Help provision in a data processing system
EP0726513A2 (en) * 1989-10-30 1996-08-14 Digital Equipment Corporation Contextual help
US5493658A (en) * 1992-03-26 1996-02-20 International Business Machines Corporation Interactive online tutorial system with monitoring function for software products
WO1997035253A1 (en) * 1996-03-18 1997-09-25 Wall Data Incorporated Interactive computer help system

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
NICOL D ET AL: "Footsteps: Trail-blazing the Web", COMPUTER NETWORKS AND ISDN SYSTEMS, NORTH HOLLAND PUBLISHING. AMSTERDAM, NL, VOL. 27, NR. 6, PAGE(S) 879-885, ISSN: 0169-7552, XP004013190 *
See also references of WO9837503A1 *

Also Published As

Publication number Publication date
KR100265142B1 (en) 2000-09-01
WO1998037503A1 (en) 1998-08-27
JPH10254593A (en) 1998-09-25
KR19980070069A (en) 1998-10-26
US20020130895A1 (en) 2002-09-19
EP1012772A1 (en) 2000-06-28
BR9802301A (en) 1999-11-03

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Effective date: 20050330