EP0719019A3 - Method for delivering a message in one of several languages and apparatus therefor - Google Patents

Method for delivering a message in one of several languages and apparatus therefor Download PDF

Info

Publication number
EP0719019A3
EP0719019A3 EP95120276A EP95120276A EP0719019A3 EP 0719019 A3 EP0719019 A3 EP 0719019A3 EP 95120276 A EP95120276 A EP 95120276A EP 95120276 A EP95120276 A EP 95120276A EP 0719019 A3 EP0719019 A3 EP 0719019A3
Authority
EP
European Patent Office
Prior art keywords
call
country
delivering
message
apparatus therefor
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP95120276A
Other languages
German (de)
French (fr)
Other versions
EP0719019B1 (en
EP0719019A2 (en
Inventor
Dieter Kopp
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Alcatel Lucent SAS
Original Assignee
Alcatel SEL AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Alcatel SEL AG filed Critical Alcatel SEL AG
Publication of EP0719019A2 publication Critical patent/EP0719019A2/en
Publication of EP0719019A3 publication Critical patent/EP0719019A3/en
Application granted granted Critical
Publication of EP0719019B1 publication Critical patent/EP0719019B1/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/642—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations storing speech in digital form
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2061—Language aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2250/00—Details of telephonic subscriber devices
    • H04M2250/58—Details of telephonic subscriber devices including a multilanguage function
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/72—Finding out and indicating number of calling subscriber

Abstract

The call answering system identifies the country number within the incoming call to determine the country of origin, for selecting the appropriate language for the spoken response. When a call is received from a country for which the call response in the appropriate language is not available, the spoken response is provided in a standard language. The call responses in the different languages may be stored on compressed form in a memory (MEM) which is addressed via a function control (HOST) having an evaluation stage (ALNR) for the country of origin of the incoming call.
EP95120276A 1994-12-24 1995-12-21 Method for delivering a message in one of several languages and apparatus therefor Expired - Lifetime EP0719019B1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE4446520A DE4446520A1 (en) 1994-12-24 1994-12-24 Method for issuing an announcement in one of several languages and apparatus therefor
DE4446520 1994-12-24

Publications (3)

Publication Number Publication Date
EP0719019A2 EP0719019A2 (en) 1996-06-26
EP0719019A3 true EP0719019A3 (en) 1999-05-19
EP0719019B1 EP0719019B1 (en) 2001-11-14

Family

ID=6537059

Family Applications (1)

Application Number Title Priority Date Filing Date
EP95120276A Expired - Lifetime EP0719019B1 (en) 1994-12-24 1995-12-21 Method for delivering a message in one of several languages and apparatus therefor

Country Status (4)

Country Link
EP (1) EP0719019B1 (en)
AT (1) ATE208976T1 (en)
DE (2) DE4446520A1 (en)
ES (1) ES2166798T3 (en)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6240170B1 (en) * 1997-06-20 2001-05-29 Siemens Information And Communication Networks, Inc. Method and apparatus for automatic language mode selection
US8050387B1 (en) * 1998-10-19 2011-11-01 Siemens Aktiengesellschaft Method and system for providing customized audio responses to incoming phone calls
JP2001312446A (en) 2000-04-28 2001-11-09 Sony Corp Information processor, method and system for information processing, and medium
DE10217591A1 (en) * 2002-04-19 2003-11-13 Siemens Ag Playing audio and/or video data on telephone connection between terminals involves automatically playing back stored audio and/or video data as individual greeting data when subscriber accepts call
EP2216973B1 (en) * 2009-02-06 2019-11-13 Orange A method to silently answer a call using different languages

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0307137A2 (en) * 1987-09-11 1989-03-15 Hashimoto Corporation Multiple language telephone answering machine
US4985913A (en) * 1989-08-29 1991-01-15 Stephen R. Shalom Multiple message answering machine keyed to the incoming phone number
EP0455912A2 (en) * 1990-05-11 1991-11-13 AT&T Corp. Electronic messaging system with multiple personal greetings
EP0567135A1 (en) * 1992-04-23 1993-10-27 Nec Corporation Telephone answering apparatus having a plurality of selectable outgoing messages
US5333180A (en) * 1989-09-20 1994-07-26 At&T Bell Laboratories Call message delivery system and method utilizing caller-selected system announcements
US5440615A (en) * 1992-03-31 1995-08-08 At&T Corp. Language selection for voice messaging system

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE3405014A1 (en) * 1984-02-13 1985-08-14 Telefonbau Und Normalzeit Gmbh, 6000 Frankfurt Method for operating a telephone answering machine
JPS6450656A (en) * 1987-08-21 1989-02-27 Hashimoto Corp Automatic answering telephone set
DE4203436A1 (en) * 1991-02-06 1992-08-13 Koenig Florian Data reduced speech communication based on non-harmonic constituents - involves analogue=digital converter receiving band limited input signal with digital signal divided into twenty one band passes at specific time
US5333185A (en) * 1991-06-03 1994-07-26 At&T Bell Laboratories System for processing calling party information for international communications services
DE4228997C2 (en) * 1992-08-31 1994-12-22 Siemens Ag Method for establishing telephone connections in a telephone switching system

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0307137A2 (en) * 1987-09-11 1989-03-15 Hashimoto Corporation Multiple language telephone answering machine
US4985913A (en) * 1989-08-29 1991-01-15 Stephen R. Shalom Multiple message answering machine keyed to the incoming phone number
US5333180A (en) * 1989-09-20 1994-07-26 At&T Bell Laboratories Call message delivery system and method utilizing caller-selected system announcements
EP0455912A2 (en) * 1990-05-11 1991-11-13 AT&T Corp. Electronic messaging system with multiple personal greetings
US5440615A (en) * 1992-03-31 1995-08-08 At&T Corp. Language selection for voice messaging system
EP0567135A1 (en) * 1992-04-23 1993-10-27 Nec Corporation Telephone answering apparatus having a plurality of selectable outgoing messages

Also Published As

Publication number Publication date
ATE208976T1 (en) 2001-11-15
DE59509840D1 (en) 2001-12-20
DE4446520A1 (en) 1996-06-27
EP0719019B1 (en) 2001-11-14
ES2166798T3 (en) 2002-05-01
EP0719019A2 (en) 1996-06-26

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