DE69735258D1 - Datenaufzeichnungssystem mit M(N+1)-Redundanz - Google Patents

Datenaufzeichnungssystem mit M(N+1)-Redundanz

Info

Publication number
DE69735258D1
DE69735258D1 DE69735258T DE69735258T DE69735258D1 DE 69735258 D1 DE69735258 D1 DE 69735258D1 DE 69735258 T DE69735258 T DE 69735258T DE 69735258 T DE69735258 T DE 69735258T DE 69735258 D1 DE69735258 D1 DE 69735258D1
Authority
DE
Germany
Prior art keywords
redundancy
data recording
recording system
data
recording
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
DE69735258T
Other languages
English (en)
Inventor
Ilan Yosef
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nice Systems Ltd
Original Assignee
Nice Systems Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nice Systems Ltd filed Critical Nice Systems Ltd
Application granted granted Critical
Publication of DE69735258D1 publication Critical patent/DE69735258D1/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H04N1/00007—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for relating to particular apparatus or devices
    • H04N1/0001—Transmission systems or arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04B—TRANSMISSION
    • H04B1/00—Details of transmission systems, not covered by a single one of groups H04B3/00 - H04B13/00; Details of transmission systems not characterised by the medium used for transmission
    • H04B1/74—Details of transmission systems, not covered by a single one of groups H04B3/00 - H04B13/00; Details of transmission systems not characterised by the medium used for transmission for increasing reliability, e.g. using redundant or spare channels or apparatus
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H04N1/00026—Methods therefor
    • H04N1/00042—Monitoring, i.e. observation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H04N1/00026—Methods therefor
    • H04N1/00058—Methods therefor using a separate apparatus
DE69735258T 1996-08-02 1997-07-29 Datenaufzeichnungssystem mit M(N+1)-Redundanz Expired - Lifetime DE69735258D1 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US08/691,307 US5937029A (en) 1996-08-02 1996-08-02 Data logging system employing M N +1! redundancy

Publications (1)

Publication Number Publication Date
DE69735258D1 true DE69735258D1 (de) 2006-04-20

Family

ID=24776014

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69735258T Expired - Lifetime DE69735258D1 (de) 1996-08-02 1997-07-29 Datenaufzeichnungssystem mit M(N+1)-Redundanz

Country Status (3)

Country Link
US (1) US5937029A (de)
EP (1) EP0822696B1 (de)
DE (1) DE69735258D1 (de)

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US6496567B1 (en) 1998-05-07 2002-12-17 Mci Communications Corporation Interactive voice response service node with advanced resource management
US6366658B1 (en) 1998-05-07 2002-04-02 Mci Communications Corporation Telecommunications architecture for call center services using advanced interactive voice responsive service node
US6418205B2 (en) 1998-05-07 2002-07-09 Mci Communications Corporation Call and circuit state machine for a transaction control layer of a communications signaling gateway
US6647111B1 (en) * 1998-05-07 2003-11-11 Mci Communications Corporation System for executing advanced interactive voice response services using service-independent building blocks
US6775372B1 (en) * 1999-06-02 2004-08-10 Dictaphone Corporation System and method for multi-stage data logging
US6252947B1 (en) 1999-06-08 2001-06-26 David A. Diamond System and method for data recording and playback
US6249570B1 (en) 1999-06-08 2001-06-19 David A. Glowny System and method for recording and storing telephone call information
US6252946B1 (en) * 1999-06-08 2001-06-26 David A. Glowny System and method for integrating call record information
US6246752B1 (en) * 1999-06-08 2001-06-12 Valerie Bscheider System and method for data recording
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US7436763B1 (en) * 2002-07-31 2008-10-14 Nortel Networks Limited Data communication apparatus with a dual mode protection switching system
US7548539B2 (en) 2005-03-08 2009-06-16 Audiocodes, Inc. Method and apparatus for Voice-over-IP call recording
US8094790B2 (en) 2005-05-18 2012-01-10 Mattersight Corporation Method and software for training a customer service representative by analysis of a telephonic interaction between a customer and a contact center
US8094803B2 (en) 2005-05-18 2012-01-10 Mattersight Corporation Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto
US7873035B2 (en) * 2005-12-19 2011-01-18 Audiocodes, Inc. Method and apparatus for voice-over-IP call recording and analysis
US7746794B2 (en) * 2006-02-22 2010-06-29 Federal Signal Corporation Integrated municipal management console
US20070194906A1 (en) * 2006-02-22 2007-08-23 Federal Signal Corporation All hazard residential warning system
US20070213088A1 (en) * 2006-02-22 2007-09-13 Federal Signal Corporation Networked fire station management
US9002313B2 (en) * 2006-02-22 2015-04-07 Federal Signal Corporation Fully integrated light bar
US9346397B2 (en) 2006-02-22 2016-05-24 Federal Signal Corporation Self-powered light bar
US7476013B2 (en) 2006-03-31 2009-01-13 Federal Signal Corporation Light bar and method for making
US8718262B2 (en) 2007-03-30 2014-05-06 Mattersight Corporation Method and system for automatically routing a telephonic communication base on analytic attributes associated with prior telephonic communication
US8023639B2 (en) 2007-03-30 2011-09-20 Mattersight Corporation Method and system determining the complexity of a telephonic communication received by a contact center
US10419611B2 (en) 2007-09-28 2019-09-17 Mattersight Corporation System and methods for determining trends in electronic communications
US10182146B2 (en) 2016-08-22 2019-01-15 Nice Ltd. System and method for dynamic redundant call recording

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US5488651A (en) * 1989-05-08 1996-01-30 Brooktrout Technology, Inc. Fax message system
US5003583A (en) * 1989-05-15 1991-03-26 Iggulden Jerry R Facsimile printer broadcast exchange (PBX)
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US5270830A (en) * 1989-08-10 1993-12-14 Fujitsu Limited Facsimile transmission system
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Also Published As

Publication number Publication date
EP0822696B1 (de) 2006-02-15
US5937029A (en) 1999-08-10
EP0822696A3 (de) 2001-11-07
EP0822696A2 (de) 1998-02-04

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Legal Events

Date Code Title Description
8327 Change in the person/name/address of the patent owner

Owner name: NICE SYSTEMS LTD., RAANANA, IL

8332 No legal effect for de