CN1307703A - Internative marketing network and process using electronic certificates - Google Patents
Internative marketing network and process using electronic certificates Download PDFInfo
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- CN1307703A CN1307703A CN 99808038 CN99808038A CN1307703A CN 1307703 A CN1307703 A CN 1307703A CN 99808038 CN99808038 CN 99808038 CN 99808038 A CN99808038 A CN 99808038A CN 1307703 A CN1307703 A CN 1307703A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
Abstract
A data processing system issuing ECs through ''online'' networks of personal computers, televisions, or other devices with video monitors or telephones. Each electronic certificate includes transaction data and identification data, and can be printed out on a printing device linked to a consumer's personal input device, or electronically stored in a designated data base until a specified expiration date. The certificate can be used for various purposes, including use as a coupon for a discounted price on a product or service, proof of a gift or award, proof of reservation, or proof of payment. Consumers access the data processing system online, browse among their choices, and make their selections. The data processing system provides reports on the selected certificates and their use following selection. Certificate issuers also have online access to the data processing system and can create or revise offers, and provide various instructions pertaining to the certificates, including limitations as to the number of certificates to be issued in total and to each individual consumer.
Description
Related application
The application applies for that as PCT to the U.S. Patent application No.09/073 that on May 6th, 1998 submitted to, 334 require right of priority, this application is the U.S. Patent application of submitting to July 25 nineteen ninety-five 08/507, the continuity application of 693 (now being U.S. Patent No. 5,761,648).
Invention field
The present invention relates generally to the use of interactive marketplace network.The consumer who The present invention be more particularly directed to service provider and electronic certificate uses through the interactive mode at spider lines.
Background technology
The situation in direct visit information of consumer and recreation data storehouse is increasing, no matter is by the telephone wire or the wireless connections of concentric cable or cell system and satellite.Under this so-called " online " visit, the consumer can use database at any time.Except giving consumer's freedom, online access has also improved the efficient of company's vending articles and service, and no matter these commodity are to sell to the consumer or sell in the shop by mailing.
Simultaneously, utilization voucher such as reward voucher, ticket realizes that all kinds transaction has also reached climax at present.These vouchers generally comprise the data (being called " transaction data ") of describing particular transaction (for example transaction data comprises product description, preferential volume and due date under the reward voucher situation).These vouchers generally also comprise the data (being called " identification data ") such as various numbers, numeral, bar code or other are noted the symbol of every kind of voucher of unique identification.Need to create a kind of online " electronic certificate ", it can be used for sales promotion or transaction purpose, resembles very much the reward voucher that is used for traditional market media kit (for example newspaper and mailbag).Except the discount of buying particular commodity is provided, reward voucher also is a currency, the quantity of issuer regulation and put down in writing unique sequence number, due date and " source code " usually in the printing, this code has been indicated the approach that reward voucher provides (for example in newspaper, mail tabulation, the shop dispenser etc.), so issuer can be followed the tracks of the validity of every kind of market medium.
Pointed as the U.S. Patent No. 5,303,197 that licenses to Axler, known reward voucher delivery system can't be done interactive type communication between service centre and third party.Though the patent of Axler allows periodically " visit " dispenser of operator, yet can't realize " in real time " interactivity (for example can't make the operator visit and analyze the consensus data of the same period).As described below, Axler (or other known systems systems) can't create online " electronic certificate ".
Therefore target of the present invention provides a kind of method and system, and it can successfully intend the attribute of reward voucher at the spider lines patrix, thereby creates " electronic coupons " or " EC ".This system makes the EC issuer communicate by letter and conclude the business with long-distance user/consumer's interactively.
Another target of the present invention is by providing a kind of issuer system sharing users data also to share the system of creating the database expense, reducing the common targeted mailing system creation expense that the consumer/User Information Database produces.
The present invention further can make issuer make full use of the information that database provides and take action.Therefore, for example issuer can be to previous to the special EC that provides 25% discount of the inexorable people of 20% discount EC.
Summary of the invention
These and other targets are by having overcome ordinary city network system in field shortcoming and providing the present invention of the unique advantage of market network system to realize.
The invention provides a kind of data handling system and method, it allows consumer's remote online accessing database and acquisition and/or use electronic certificate or " EC ".Provide direct visit, so the ability of EC of the present invention surpassed traditional reward voucher to the consumer, therefore give the EC issuer target quotation, restriction use and follow the tracks of select and redemption process in bigger degree of control.The control of data handling system of the present invention also makes service provider (for example restaurant and hotel) can use online EC as marketing tool.
In a preferred embodiment, data handling system of the present invention is with identifying and every EC of mark with the numeral (can be bar code form) that other documentaries make a distinction.Coupon issuer can also define the control mode that voucher sum and each object granting number are provided in restriction by online establishment EC.
In case the reasonable consumer of being of data handling system of the present invention just issues report and EC is downloaded to resident storage system such as remote computer terminal from the selected EC of database.The report that generates can show whether the consumer prints voucher or sent back to service database as computer recording on its printer.All these reports can help issuer aspect research, safety and the affirmation of selling or being scheduled to.
In another preferred embodiment, data handling system of the present invention can be provided the EC of operator's establishment and allow storage and the relevant data of EC of user's input that search is communicated by letter with first group of remote computer terminal.This embodiment comprises service system, comprises first computer processor that is used for deal with data and first computer memory system of storing data on storage medium.Also comprise the issuer system, it comprises second computer processor that is used for deal with data and second computer memory system of storing data on storage medium.The issuer system allows the operator that the instruction of providing predefined type and quantity EC is provided to service system.Service system is communicated by letter with each remote computer terminal with the issuer system selectively.Be stored in first and second computer memory systems and can be used to provide suitable instruction, be used to make the EC of each granting to be associated with one or more distinguished symbols by the preliminary election identification data that first or second computer processor uses to first computer processor.The user of remote computer terminal is allowed to controllably visit EC subsequently.
Be used to provide the process that to utilize by the interactive marketplace system of the EC of the remote computer terminal of computer network internal chaining visit also to constitute a part of the present invention.In this embodiment, the online network that provides comprises the granting website with first computer processor and first computer memory system and has the services sites of second computer processor and second computer memory system.Provide website and the service website is in the telecommunication, and services sites and each remote computer terminal are also in the telecommunication.The instruction of providing predetermined quantity EC sends to services sites from providing website, and each voucher comprises transaction data.On the basis that receives these instructions, services sites is by providing unique identification data to revise EC to the EC that provides.The EC that revises subsequently can be by the remote computer terminal user capture.The consumer data of remote computer terminal input can be provided for services sites, and delivers to the granting website selectively subsequently.Each step of these steps can repeat as required selectively.
In the further preferred embodiment of the present invention, provide selectively the process of storing, retrieving and send tentation data.The computer operating system that provides comprises: band is provided the granting website of computing machine, provides computing machine and comprises initial array predetermined sets of instructions; The services sites of band service computer, service computer also comprises initial array predetermined sets of instructions.The granting and the service computer of computer operating system are in the telecommunication.Then, the tentation data of renewal is sent to service computer from the far-end computer terminal of electrical connection.The serviced computing machine of tentation data that upgrades is used for revising initial array predetermined sets of instructions, thereby causes being included in the array predetermined sets of instructions of the modification of service computer inside.Now, relevant with the array predetermined sets of instructions of revising data are sent to the granting computing machine from service computer.The data relevant with predetermined instruction can be included in the service computer with the form of the predetermined reward voucher of electronics, and it can be printed by the far-end computer terminal user.And each step of these steps can repeat as required selectively.
In broad embodiment, system of the present invention is used to create EC.This system comprises can handle and store data computing machine system.Computer system can be created a plurality of EC.EC comprises at least one unique recognition data, and can comprise the transaction data by the remote user access that links to computer system.
The accompanying drawing summary
Feature of the present invention is limited by the back claims.By can understand preferred embodiment of the present invention, further target and advantage best below in conjunction with the accompanying drawing description of this invention, wherein:
Fig. 1 shows the information flow of preferred embodiment of the present invention, and it is the system that sends online reward voucher to the consumer;
Fig. 2 is the software routines process flow diagram according to the coupon issuer of the embodiment of the invention;
Fig. 3 is the process flow diagram according to the on-line preferential certificate service provider software routines of this embodiment;
Fig. 4 is the process flow diagram according to the consumer software subroutine of utilizing coupon service of this embodiment;
Fig. 5 shows the information flow of another embodiment of the present invention, and it provides the restaurant predetermined;
Fig. 6 is the software routines process flow diagram of Fig. 5 embodiment;
Fig. 7 is the process flow diagram according to the software routines of the reservation service provider of this embodiment;
Fig. 8 is the software routines process flow diagram that utilizes the predetermined consumer in restaurant; And
Fig. 9 is for to utilize EC of the present invention to carry out the synoptic diagram of " three parts " electronic communication scheme.
The preferred version that carries out an invention
Below by specific embodiment summary the present invention.But just in the broadest sense, " three parts " scheme of utilization (Fig. 9) is best, (for example retailer) maintenance service of a plurality of issuer wherein or carry out continuous electronic communication with service system, and a plurality of long-distance user (for example using the consumer of personal computer) can utilize direct-dial telephone to connect or through the Internet or other communication medias " online " real time access service system selectively.
In preferred embodiment, issuer establishment from its oneself the equipment, modification or withdrawing an offer (" quotation input ").This can utilize the computing machine of issuer oneself and specific quotation Input Software, uses form with well-known Visual Basic and realizes.Thereby issuer quotation Input Software also can be by the issuer computing machine through the Internet or other electric networks visits with html format.If the former, then system to the mode that issuer provides is, at first " off-line " created and the protection quotation, connects by direct electron subsequently so that the quotation of issuer system and service system synchronous.If the issuer system is based on the Internet, then service system provides unique visit to specific website, and quotation can obtain online protection and synchronous with service system.
The issuer system is converted to Transaction Information table and target instruction target word with quotation.Which long-distance user the latter indicates be suitable for checking quotation.Created table for each long-distance user, it comprises the information (for example address, sex etc.) that period of registration provides, and upgrades continuously with the relevant long-distance user movable information quotation of (for example be downloaded or " clamping ") on service system.During each remote user access service system, database is created updating form for each long-distance user, this table during subsequently with various visit effectively the object table of quotation compare.The long-distance user can check the quotation that allows its visit with the access destination table subsequently.
Different with aforementioned system, the result behind the information editing that the issuer system that transaction that service system is safeguarded or quotation are all participations provides.Like this, because the cost of creating huge collective database has all fully been shared by all issuer systems, institute thinks that service system provides most important cost efficiency.
The most important benefit of the present invention is to make issuer and the long-distance user can " in real time " and alternatively participate in business (for example reward voucher granting).Therefore issuer/advertiser can react to current event (for example competitive pressure, weather, local store are too much), almost side by side create or revise quotation, perhaps can be by changing quotation due date or postcode or population granting quotation restriction quotation to limiting.
The invention enables the long-distance user can download EC (for example reward voucher, predetermined information etc.) and be attached on another file or print voucher or at suitable outlet (for example shop, restaurant, travel agency, ticket office are as the reward voucher commodity of redeeming) as reminding.Each download all is the transaction of attached unique sequence number.The record of number is shown to safeguard by the long-distance user subsequently.If the issuer each household only allows to download once (being reward voucher), thereby then downloading process will be upgraded the long-distance user and show to make that the quotation on the service system no longer can be checked or be visited.
EC can utilize the printer prints that links to each other with long-distance user's personal computer.In preferred embodiment, before printing was finished, the long-distance user must obtain specific program from service system.This program resides on long-distance user's the computer operating system as other application software (for example Microsoft Word, Lotus 1-2-3).This program becomes the thesaurus of the EC sign of download.Utilize preassembled template, graph image is assembled together, and has comprised sign (comprising the unique sequence code that is used to conclude the business).Thereby identifying encrypted subsequently is illegal for other programs.Download the EC tabulation except providing to the long-distance user, program also limits long-distance user's printer, thereby can only " print " once for each voucher.If the long-distance user is allowed to more than one voucher, then the long-distance user must download another voucher.
Printer program all is useful for issuer and long-distance user.It has guaranteed print quality.Issuer need not to show the graph image (being that the user sees that for the first time actual reward voucher is on printer) of voucher reality on long-distance user's computer screen.Issuer can prevent that subsequently the long-distance user is by the quotation of cliping and pasting on the computer picture routine change subscriber computer screen.Thereby printing unique sequence code on voucher, program can feed back to the particular remote user of downloading voucher.Program can be by printing long-distance user's name personalized customization voucher.
Parallel processing and load balance also can be used for improvement capacity and response time.The ability of a large amount of shopping simultaneously of service system processing request can interface screen realizes to provide intuitively to the shopper by the loose couplings service computer.Single computing machine selects a computing machine to carry out and the shopper whole dialogue of service system about transaction from the computing machine pond.The computing machine that is designated as " rotor " can use various selected technology, comprises that the simple technique of " wheel changes " determines which platform pond computing machine is used to handle shopper's session.
The Internet also can be used in reference to the long-distance user the specified point of service system.Therefore for the first time the long-distance user who visits the issuer internet site can have the table of its mark when next access services system, thereby no matter when returns service system, and they can check " unique quotation " that other long-distance users can't see.This can be to reward the client that often patronizes or particular customer group's mode.
This issuer of the present invention system also can the content of customizing print on reward voucher to comprise information (for example leave the address of the nearest issuer outlet of long-distance user's postcode, for example be defined as the designated airport of boarding of channel discount) to the customization of long-distance user's mark sheet.
Service system of the present invention also can be passed through to generate automatically by electric network, reminds the quotation of long-distance user's prompting to influence through Email or " E-mail ".These promptings can be had an effect by the purchase tabulation of the prompting of certain quotation of request to create or specific issuer by the long-distance user.Remind also and can during quotation generates, generate by the issuer system.
During quotation generated, the EC that the issuer system also can specify specific unique sequence number to be attached to each download went up and prints.When satisfaction piece these numbers subsequently with the central database of issuer oneself coupling.The issuer database can be checked the legitimacy of number and close the file of the number of unauthorized copying.So the credential security that system provides is higher than most of reward vouchers (for example gift voucher or paper money).These more valuable vouchers can be saved printing, processing and mailing cost through the Internet-distributed.
The overview of the preferable the Internet process logic of service system of the present invention is below described.
Experience shows, adopts SQL database language relationship database can satisfy the demand of above-mentioned service system.Have been found that following algorithm is convenient to required target localization function.
The example of the following object type of each row representative in the table that database comprises:
Shopper's----delegation represents a registration shopper
Quotation----delegation represents a promotion price of issuer system creation
Target----delegation represents each object definition of issuer system creation.This recording prescribed the type of the attribute definition that must mate of target (for example geographical, population or shopping preferences).
Target demographic statistics----delegation represents demographic each target of Chosen Point
Target geography----delegation or multirow are represented each target of specific geographical area definition.Each such target has delegation in table, each geographic code is by object definition (for example area code of U.S.'s target and postcode; Other target types are feasible-for example zone, principal market, area, state, province, counties etc.).
Target preference----delegation or multirow representative are by the target of shopping preferences definition.Each target has delegation in table, each unique item category code is by object definition.These Sort Codes can be used for the target shopper, and these shoppers have the clamping EC of particular type commodity or service or are ready to receive the sales promotion of particular type through personal interest tabulation (" shopping list ") indication.
The typical situation of quotation target----is that each quotation links with the specific objective that utilizes single file in this table.But embodiment allows respectively to organize the shopper by single quotation and more than one target association are shown to.
Reward voucher----is created delegation for each EC that is sent to the shopper in table.
Record in quotation and object table and the related objective table is created by similar record is sent to the service system database from the individual database of issuer system.
Creating promotion price in service system needs at first to create object definition in the service system database.In case the establishment target, one or more sales promotion quotations can be its quotation with the object definition reference.
For creating target, in object table, create record together with delegation or multirow in target demographic statistics, target geography and/or the target classification table.Create the built-in target that is called " all shoppers " when the initialization service system, it allows sales promotion at shoppers all in the database.
Quotation in the service system database and target can be created, revise or remove by the action of issuer system at any time.At any time, it is current according to its personal attribute and clamping history (with quotation related objective definition coupling) and at their quotation to utilize the shopper of service system to see.
On behalf of the shopper, service system finish following action:
(1) shopper can be by filling in the form registration service system that comprises demography and geography information.When receiving Registration Forms, in shopper's form, finish the record of shopper's attribute.The shopper is given shopper's identification number, and he or she can in time return identification number to service system afterwards.
(2) shopper can indicate them interested in particular commodity or COS with the form of filling on the service system.This information stores is made index by shopper's identification number in the shopping tabulation.
(3) return when using service system when the shopper finishes registration or afterwards date, they and service system begin with " use session ".If they afterwards the date return, then they must be by providing shopper's identification number proof identity to service system.Service system utilizes sql like language to finish search subsequently on database table, to determine the sales promotion quotation type at them.The type of the visual control knob that the result of this inquiry is used for determining that each unique shopper should see by service system.Request will can not seen by the shopper at the visual control knob of the tabulation of shopper's sales promotion quotation type, therefore reduce the disappointment the when shopper runs into the driftlessness quotation.But also whether show some specific high brightness quotation to the shopper selectively at shopper's attribute (demography, geography or taxonomy) according to quotation.
(4) shopper's identity and session state information are kept in each session file, and are kept when the shopper is mobile between the page of service system visual interface by service system.
(5) along with the shopper uses various visual control inquiry service systems to show various quotation types, show to the shopper with the location sales promotion thereby finish the following step:
(A) the ferret out table is to determine to be applied to shopper's target.
(B) search quotation object table is to determine to be applied to the quotation of these tables.
(C) search for quotation form with the quotation of position application in these not yet due targets, and for " effectively " state.
(D) then search for the reward voucher table to guarantee the shopper EC of maximum quantity of allowing of clamping quotation not.
The shopper shows the quotation of satisfying all these filtration criterions in tabulation subsequently.Each quotation in the tabulation shows that with the visual control of mark " clamping " computing machine that it makes the shopper can ask to print to reality sends other types or the paper spare voucher of the EC of quotation as reward voucher or sales promotion.
In case send EC, in the reward voucher table, finish the transmission record.If according to the restriction of each shopper's quantity of offering, the action of clamping EC makes the shopper no longer receive other EC of specific sales promotion quotation, and then the visual interface screen of service system is removed subsequently again.
Alternative embodiment of the present invention also can provide the special situation of handling.For example, can a plurality of shopper of following processing family.In order to create the service that is more suitable for buying in many families shop commodity or service, said system can add database and increase by the form that will be called " family ".When the shopper registered, he was required to provide the information of each potential user of service system in kinsfolk and the family.Shopper in the family is connected to each family information through the database table case relation.A shopper in the family is designated as the main shopper of family.Strengthen target and request for quote mechanism to show sales promotion quotation to main shopper at any member of its family.
Can also provide " inquiry bypass buffer memory " to improve the response time.Under " inquiry bypass buffer memory ", service system can safeguard whether which target of newly-increased memory meets the table of reward voucher condition at particular shopper or this shopper.These newly-increased tables make service system make the decision-making that allows shopper's clamping quickly.
Below just be used on on-line system providing and utilize the data handling system of the EC such as reward voucher and method to describe aspect preferred embodiment of the present invention further.Fig. 1 is the overall pattern of this preferred embodiment, shows information and movable how flows to consumer's selection and printing and final redemption from the establishment of EC.Process starts from creating the coupon issuer 1 (it generally comprises transaction data) of reward voucher instruction and is downloaded to reception and so on and distributes recognition data and provide in the service database 2 of restriction.Service database 2 can show the coupon files of activation subsequently to the consumer, and appointment can be downloaded to consumer's personal computer (PC) 3 or other quantity of input.Consumer's PC3 can download more than one EC according to the regulation of coupon issuer 1 instruction.
In any moment of coupon files before due date, the consumer can redeem.Fig. 1 shows two kinds of redemption methods.At first, can be with the printer prints electronic coupons that are attached on consumer PC3 or other input medias.Even because the file relevant with electronic coupons still stayed in the memory storage of consumer PC after the consumer leaves service database 2, so the consumer can break away from on-line system fast, and random print out coupons subsequently.What print on reward voucher 6 is due date, unique sequence number (with reward voucher and other make a distinction) and the bar code of being with personal identification number (PIN).This recognition data is reasonable to be to be distributed by service database 2; The PIN number can be assigned to the consumer in advance when being registered to system.The reward voucher of printing subsequently can be during checking sends out and described fund will deduct from consumer's bill from the retailer's outlet that participates in.
In the second method of redemption reward voucher shown in Figure 1, consumer PC2 sends selected coupon files to issuer data designated storehouse 7, and the information of this document is identical with the reward voucher of printing.If the consumer provides the credit card in shop or third party's credit card and bought the commodity of appointment, then export 8 check system and activate discount subsequently automatically the retailer.Reasonable is that the transmission of 7 electronics can only be online from consumer PC to database.(as described below, this allows service database 2 accurately to follow the tracks of reward voucher printing or show events.)
Though each EC comprises transaction data and identification data, EC of the present invention only needs to provide single one number (for example bar code) and all above-mentioned advantages still is provided.
Information also can at first return to service database 2 and send coupon issuer 1 subsequently back to through system.Therefore can download the information (for example " consumer data ") of coupon files, particular transaction, consumer characteristic or other demographic informations by consumer PC3, and coupon files can be delivered to consumer's printer 4 or issuer database 7.The print out coupons of redeeming 6 also can have the scanning bar code that the consumer of reward voucher is used in service identification (for research purpose).For tightening security property, when checking, bar code can be through comparing to guarantee the corresponding bar code of consumer's identity.This information also can send from the coupon files 5 of automatic redemption.
Fig. 2 shows and can make coupon issuer download new reward voucher instruction, changes old instruction or uploads the software routines that reward voucher uses information.Subroutine starts from (9) dialing coupon service 10.For access system, issuer is at first imported login password 11 (can require to use pre-assigned number of registration this moment).Show master menu 12 subsequently.Option wherein is to create new reward voucher instruction, it start from reward voucher template 13 together with the download of order with the instruction of setting the quantity of providing reward voucher (sum and give each consumer's quantity) and the instruction of setting due date 14.Also can send area or consumer's home background that order restriction reward voucher is provided.These reward voucher instructions are added into the reward voucher of previous granting.Issuer can be checked these electronic coupons 16 and be revised relevant (for example) discharging quantity 17 or the instruction of due date 18 subsequently.If the issuer decision, the then previous reward voucher of providing also can be deleted from system.(they can cross after date automatically from system-kill.) these variations are used to upgrade the reward voucher instruction 19 that resides in the service database.
Issuer also can be visited the system of use historical 20 to determine the previous reward voucher volume residual of providing.And issuer can be uploaded report 21 according to selected reward voucher 22, the reward voucher of printing 23 and the reward voucher of redeeming 24.The another kind of function of software is to use according to user's shopping custom and Demographics analysis.This consumer data is included in family's overview, is sent with Accreditation System and periodically with newly-increased problem with use historical the renewal by the consumer.Issuer can show selected issuer reward voucher, because area and demography factor are interrupted the information used.In addition, issuer can and be redeemed 29 and upload user report 26 according to selection 27, print command 28.
As shown in Figure 3, service database is the bridge of reward voucher 1 and consumer's 3 paper spares, and allows the information flow of input and output.At first, in spider lines 33, service receives the reward voucher instruction 19 that coupon issuer 1 sends.Service software extracts instruction and distributes necessary sequence number 34 and provide restriction.These reward vouchers new or that change are sent out subsequently to upgrade 35 activation in the issuer disk storage service reward voucher 36.The service reward voucher of these activation is through deliver to consumer's output information at spider lines 37.The consumer uses information to return through network 38.The use information 39 that the service system utilization is selected and upgrade the quantity of remaining activation service reward voucher.And be family's profile information 41 from consumer's input.Service is extracted this information and is upgraded the user report 42 of returning issuer through network 44, finishes information circuit.
Fig. 4 shows consumer's software routines.It starts from showing master menu 46.The consumer can show the reward voucher of having downloaded and reside on consumer's the PC55.There are two kinds of method consumers can activate reward voucher 48.First kind is to send coupon files 49 to consumer's printer.It uses consumer's PIN50 as bar code, and it is from 64 visits of family's profile database.Consumer's printer 4 is print out coupons 6 subsequently.Activating after 48, reward voucher also can be used as computer documents 51 and sends, and returns the selected database of issuer through network 52.After activating reward voucher 48, the resident software of consumer is removed the coupon files of having printed 54, and the database of more newly downloaded electronic coupons 55 and resident reward voucher show 47.System also removes the expired coupon files 56 that is activated automatically.The another kind of function of resident software is the information demonstration of importing with the problem of consumer's respond services proposition 62 and upgrades 63 family's overviews 64.
Select in order to visit new reward voucher, the consumer can dial-up service database 58, input PIN number 59, and check the demonstration of all activated service reward voucher 60.These reward vouchers subsequently can be selected and be downloaded to consumer PC.When online, consumer's software is selected the consumer automatically and the information of history of printing 57 and the information of downloading expired coupon files 56 are returned service database.It also returns the information 65 of consumer family overview.
The second embodiment of the present invention is at data handling system and the method that is used for being scheduled to automatically through on-line system restaurant, hotel or other service facilities.Fig. 5 is information and movable how flows into the synoptic diagram that the final affirmation of consumer's selection and consumer's printer is printed from the original allocation in restaurant.
Automatically prior defined procedure is to set predetermined numbering, time and predefined type and the main frame that those instructions are downloaded to the restaurant 66 of reservation service 67 (its receives instruction and distributes required affirmation numbering and issue restriction) is begun.Reservation service subsequently 67 can show that service is predetermined and they can be visited through consumer's personal computer (PC) 68 or other input medias to the consumer.In case the consumer selectes restaurant, time and predefined type (i.e. two people, four-player etc.), data handling system is notified name and telephone number and the affirmation numbering of restaurant about predetermined description, consumer immediately.This information can through the on-line computer network send and reasonable be facsimile recorder (for the restaurant staff of front of the house, it is more more convenient than computing machine) with appointment.The consumer can utilize the printer 69 of attached consumer PC68 or another input media to print affirmation folder 70 subsequently.Confirm folder can comprise predeterminedly describe, consumer's name and telephone number and confirm number.This is clipped in that the consumer arrives the restaurant and offers when confirming to conform to the information of delivering to the restaurant through system and facsimile recorder receives the office worker.
The information of at first returning service database 67 and returning restaurant 66 subsequently by system is the relevant information of submitting to when the service registry about the predetermined and consumer of consumer PC68 of overview (" consumer data ").Overview is upgraded continuously responding newly-increased problem by the consumer, and is upgraded continuously in predetermined following the tracks of the consumer by system.
Fig. 6 shows software routines, and the old predetermined use information of being scheduled to and uploading is scheduled to, is changed in the restaurant setting that is used for system.Subroutine starts from 71, dialing reservation service 72.For access system, login password 73 is at first imported in the restaurant.Show master menu 74 subsequently.What setting was new in option is scheduled to 75.Predefined type and quantity are determined (the available desk numberings at two seats 78, four seats 77 and six seats 79) by setting available form 76.Instruction also comprises predetermined 80 day and the time set.These predetermined instructions can add the initial predetermined instruction of having issued in the disk storage 81.
Referring to Fig. 6, software also can be used for changing the predetermined of previous transmission.The restaurant can be checked predetermined " reward voucher " 82 of these electronics and revise the instruction of available desk numbering 83 subsequently.In this operation, the predetermined of previous issue can delete from the restaurant option of system.The predetermined instruction 81 that upgrades is delivered to service database subsequently.System also can be made predetermined 86 name and telephone number and determine given hour 87 residue predetermined quantity to check by restaurant visit.The information 88 that adopts the predetermined ad-hoc location of service also can be uploaded in the restaurant.User's overview can be shown 89 and can explicit user inventory 93, and perhaps user report 90 can be printed in the restaurant, and creates the hard copy of user's overview 91 or user's inventory 92.
As shown in Figure 7, reservation service at the restaurant 66 and consumer 68 between set up bridge once more, and handle input and output information.At first, through at spider lines 94, serve and receive the predetermined instruction 95 that restaurant 66 sends.Service software extracts instruction and essential affirmation numbering is distributed to each be scheduled to 96.Predetermined being sent out subsequently that these are new or change to upgrade the 97 activation services predetermined 98 in the disk storage at the restaurant.These activate service predetermined is through deliver to the part of consumer 68 output information at spider lines 99.
Still referring to Fig. 7, the consumer uses information to return the restaurant from consumer PC through network 100.It is predetermined and upgrade remaining activation service predetermined quantity 103 that service system extracts that consumer 102 makes.This information also is used to by being sent to restaurant facsimile recorder 105 and computer network 106 renewal restaurants 104.Input from the consumer is a user profile information 101, and its quilt machine network 106 is as calculated sent the restaurant back to.
Fig. 8 shows the consumer software subroutine.It starts from 107, has shown master menu 108.The consumer can dial-up service database 109, and input PIN numbers 110, and checks the demonstration of all activated service predetermined 111.Predetermined subsequently can be selected and download 112 to consumer PC, sent back to printer 113 there.By this way, consumer's name and telephone number are extracted from user profile information storage 117 and are added 114 to print the instruction 116 of confirmation form.The printer of attached consumer PC can be used to print 115 confirmation forms 116.
When online, consumer's software is sent relevant consumer predetermined 119 information on services back to and is scheduled to upgrade remaining service.Predetermined user's overview 117 of also upgrading the consumer.When the user profile information that the consumer upgrades during for presence 120 is also sent service automatically back to.The consumer can explicit user overview 121 and with consumer during the registration process or afterwards questions answer is upgraded overview 122.
It is evident that the present invention can be designed as with various online softwares and uses, and comprises AmericanOnlin e, Prodigy and Microsoft .
It is evident that for those skilled in that art, can do various changes and change to illustrated embodiment under the premise without departing from the spirit of the present invention.For example, though the EC (reward voucher and booking list) of particular type has been described in preferred embodiment, but the EC according to system of the present invention can adopt various other types comprises voucher that is used as present, award or evidence for payment and voucher or the document that is actually any kind.For example, though service database 2 is generally given identification distribution EC, these data also can be sent it and distributed by coupon issuer 1 with transaction data, even are sent and distributed by third party's remote site.And the issuer and the service computer that separate with utilization are different, they can be incorporated into the single computing machine of application-specific.And under application-specific, can adopt a plurality of issuer computing machines, a plurality of service computer or their combination.Though " remote computer terminal " is made up of personal computer in the preferred embodiment of describing, the user can visit market network of the present invention through various other access medium (for example granting of the personal visit website of telephone wire, TV or special use and various vouchers (resembling very much the cash machine that uses today)).These other access medium comprise and similarly permission and the mutual software and hardware when of remote computer of the preferred embodiment that utilizes personal computer.Claims have covered these and other changes and the variation in the spirit and scope of the invention.
Appendix A is the computer program inventory of implementation of the present invention.7 modules that source code comprised or volume represents the function of the present invention's commerce implementation, except preventing encryption subroutine that computer program altered.The feature of this encryption subroutine and the starting point of the present invention be separate and be known for this area by the technician.
Claims (16)
1. method of providing and handling the electronic certificate that comprises transaction data and recognition data is characterized in that comprising following steps:
(a) between service system and a plurality of delivery system, set up telecommunication;
(b) between service system and a plurality of long-distance user station, set up telecommunication;
(c) send instruction from a plurality of issuer system to service system and be used to provide electronic certificate;
(d) service system is stood from a plurality of long-distance users and is received user characteristic data and form the related data that long-distance user's profile data is classified;
(e) send related data to a plurality of issuer system selectively from service system;
(f) electronic certificate is revised with mutual and the mode simultaneously that is close to by a plurality of issuer of permission system; And
(g) related data that generates according to service system is stood to a plurality of long-distance users selectively and is sent specific electronic certificate.
2. the method for claim 1 is characterized in that the quantity or the type of the electronic certificate that can be issued by a plurality of issuer system constraint.
3. the method for claim 1 is characterized in that the issuer system is converted to Transaction Information table and target instruction target word with electronic certificate, and further comprises and utilize target instruction target word to determine which long-distance user is suitable for checking the step of specific electron voucher.
4. method as claimed in claim 3 is characterized in that further comprising the step of creating each long-distance user's table, and this table comprises long-distance user's profile data and with using relevant information to upgrade continuously by the electronic certificate long-distance user.
5. the method for claim 1, it is characterized in that service system safeguards that electronic certificate and its use historical one or more databases, and these one or more service system databases comprise the editor of these information that the issuer system that participates in is provided.
6. the method for claim 1 is characterized in that being limited selectively according to related data by the issuer system quantity or the type of each remote user access electronic certificate.
7. the method for claim 1 is characterized in that at least some long-distance user stations are connected to printer, and further comprises the step of being printed electronic certificate by the long-distance user in the mode that regulated by service system.
8. the method for claim 1 is characterized in that each electronic certificate comprises the due date that can duplicate with bar code form, unique voucher sequence number and personal identification number at least.
9. the method for claim 1 is characterized in that further comprising the step of utilizing the reminding e-mail long-distance user can use the particular type electronic certificate.
10. method of providing and handling electronic certificate is characterized in that comprising following steps:
(a) between service system and a plurality of issuer system, set up telecommunication;
(b) between service system and a plurality of long-distance user station, set up telecommunication;
(c) send the electronic certificate that instruction is used to provide predefined type and quantity from a plurality of issuer system to service system;
(d) service system is stood to receive from a plurality of long-distance users and is comprised and be enough to specifically to discern the user profile data of long-distance user's information and form related data with the classification of long-distance user's profile data;
(e) send related datas and need not to send specific long-distance user's identifying information to a plurality of issuer system selectively from service system; And
(f) related data that generates according to service system is stood to a plurality of long-distance users selectively and is sent specific electronic certificate.
11. method as claimed in claim 10 is characterized in that service system and long-distance user station carries out electronic communication through the Internet.
12. method as claimed in claim 10 is characterized in that revising electronic certificate by service system or a plurality of issuer system with mutual and the mode simultaneously that is close to.
13. method as claimed in claim 10, it is characterized in that standing to a plurality of long-distance users, to provide electronic certificate be to be conditioned to long-distance user's profile data of service system input according to a plurality of long-distance users.
14. the method providing and handle electronic certificate is characterized in that comprising following steps:
(a) between service system and a plurality of delivery system, set up telecommunication;
(b) between service system and a plurality of long-distance user station, set up telecommunication;
(c) send the electronic certificate that instruction is used to provide predefined type and quantity from a plurality of issuer system to service system;
(d) service system is stood to receive from a plurality of long-distance users and is comprised and be enough to specifically to discern the user profile data of long-distance user's information and form related data with the classification of long-distance user's profile data;
(e) send related datas and need not to send specific long-distance user's identifying information to a plurality of issuer system selectively from service system;
(f) related data that generates according to service system is stood to a plurality of long-distance users selectively and is sent specific electronic certificate; And
(g) stand to a plurality of long-distance users and provide electronic certificate and regulated to long-distance user's profile data of service system input according to a plurality of long-distance users.
15. the method providing and handle the electronic certificate that comprises tentation data and transaction data and recognition data is characterized in that comprising following steps:
(a) set up telecommunication between service system and a plurality of delivery system, each issuer system comprises the granting computing machine with initial array predetermined sets of instructions;
(b) between service system and a plurality of long-distance user station, set up telecommunication;
(c) send instruction from a plurality of issuer system to service system and be used to provide a plurality of electronic certificates;
(d) service system from a plurality of long-distance users stand receive the user's overview number comprise the tentation data that is enough to specifically to discern long-distance user's information and form will be initial the classification of predetermined instruction collection and the related data of modification;
(e) send related datas and need not to send specific long-distance user's identifying information to a plurality of issuer system selectively from service system; And
(f) related data that generates according to service system is stood to a plurality of long-distance users selectively and is sent specific electronic certificate.
16. method as claimed in claim 15 is characterized in that tentation data is included in service computer inside and further comprises the step of printing predetermined reward voucher as the predetermined reward voucher of electronics.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US7333498A | 1998-05-06 | 1998-05-06 | |
| US09/073,334 | 1998-05-06 |
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| CN1307703A true CN1307703A (en) | 2001-08-08 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 99808038 Pending CN1307703A (en) | 1998-05-06 | 1999-05-05 | Internative marketing network and process using electronic certificates |
Country Status (9)
| Country | Link |
|---|---|
| EP (1) | EP1082692A4 (en) |
| JP (1) | JP2002513976A (en) |
| CN (1) | CN1307703A (en) |
| AU (1) | AU3887799A (en) |
| BR (1) | BR9910240A (en) |
| CA (1) | CA2310413A1 (en) |
| GB (1) | GB2353619A (en) |
| TW (1) | TW445423B (en) |
| WO (1) | WO1999057670A2 (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103871179A (en) * | 2012-12-11 | 2014-06-18 | 东芝泰格有限公司 | Electronic receipt system, electronic receipt management server commodity sales data processing apparatus and control method |
| CN105551138A (en) * | 2015-12-08 | 2016-05-04 | 腾讯科技（深圳）有限公司 | Method and system for processing service voucher |
| WO2022105224A1 (en) * | 2020-11-19 | 2022-05-27 | 北京沃东天骏信息技术有限公司 | Electronic voucher distribution method and apparatus, device, and storage medium |
Families Citing this family (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6587835B1 (en) | 2000-02-09 | 2003-07-01 | G. Victor Treyz | Shopping assistance with handheld computing device |
| US7599850B1 (en) * | 2000-06-19 | 2009-10-06 | Catalina Marketing Corporation | Method of and system for managing promotions for purchase transactions over a network |
| SE0002685L (en) * | 2000-07-17 | 2002-01-28 | Safety Voucher Scandinavia Ab | Method and system for handling gift cards at e-commerce |
| JP3527211B2 (en) * | 2000-08-01 | 2004-05-17 | 日立マクセル株式会社 | Electronic coupon system |
| US20020143615A1 (en) * | 2001-03-28 | 2002-10-03 | Palmer Donald J. | Information page system and method |
| JP2003085430A (en) | 2001-09-12 | 2003-03-20 | Hitachi Ltd | Order reception supporting method for transformer |
| GB2388948A (en) * | 2002-05-21 | 2003-11-26 | Paul Grint | Validation system |
| US20090293112A1 (en) * | 2004-12-03 | 2009-11-26 | Stephen James Moore | On-line generation and authentication of items |
Family Cites Families (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5227874A (en) * | 1986-03-10 | 1993-07-13 | Kohorn H Von | Method for measuring the effectiveness of stimuli on decisions of shoppers |
| US5192854A (en) * | 1990-07-26 | 1993-03-09 | Counts Reginald D | System for electronically recording and redeeming coupons |
| US5708782A (en) * | 1993-03-22 | 1998-01-13 | Larson; Blaine | Method and apparatus for dispensing discount coupons |
| US5500681A (en) * | 1994-05-24 | 1996-03-19 | Jones; Charles P. | Apparatus and method for generating product coupons in response to televised offers |
| US5909673A (en) * | 1994-09-29 | 1999-06-01 | Gregory; Edward M. | Method and system for creating site specific coupons at a plurality of remote locations which are controlled by a central office |
| US5761648A (en) * | 1995-07-25 | 1998-06-02 | Interactive Coupon Network | Interactive marketing network and process using electronic certificates |
-
1999
- 1999-05-05 WO PCT/US1999/009960 patent/WO1999057670A2/en not_active Application Discontinuation
- 1999-05-05 JP JP2000547574A patent/JP2002513976A/en not_active Withdrawn
- 1999-05-05 CN CN 99808038 patent/CN1307703A/en active Pending
- 1999-05-05 EP EP99921750A patent/EP1082692A4/en not_active Withdrawn
- 1999-05-05 AU AU38877/99A patent/AU3887799A/en not_active Abandoned
- 1999-05-05 BR BR9910240-4A patent/BR9910240A/en not_active Application Discontinuation
- 1999-05-05 CA CA002310413A patent/CA2310413A1/en not_active Abandoned
- 1999-05-05 GB GB0028117A patent/GB2353619A/en not_active Withdrawn
- 1999-07-27 TW TW88107400A patent/TW445423B/en active
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103871179A (en) * | 2012-12-11 | 2014-06-18 | 东芝泰格有限公司 | Electronic receipt system, electronic receipt management server commodity sales data processing apparatus and control method |
| CN105551138A (en) * | 2015-12-08 | 2016-05-04 | 腾讯科技（深圳）有限公司 | Method and system for processing service voucher |
| WO2022105224A1 (en) * | 2020-11-19 | 2022-05-27 | 北京沃东天骏信息技术有限公司 | Electronic voucher distribution method and apparatus, device, and storage medium |
Also Published As
| Publication number | Publication date |
|---|---|
| JP2002513976A (en) | 2002-05-14 |
| GB2353619A (en) | 2001-02-28 |
| WO1999057670A2 (en) | 1999-11-11 |
| EP1082692A4 (en) | 2001-07-04 |
| BR9910240A (en) | 2002-02-05 |
| WO1999057670A3 (en) | 2000-04-27 |
| EP1082692A2 (en) | 2001-03-14 |
| GB0028117D0 (en) | 2001-01-03 |
| CA2310413A1 (en) | 1999-11-11 |
| AU3887799A (en) | 1999-11-23 |
| TW445423B (en) | 2001-07-11 |
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