CN102867376B - A kind of interactive voice answering method of payment, terminal and system - Google Patents

A kind of interactive voice answering method of payment, terminal and system Download PDF

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Publication number
CN102867376B
CN102867376B CN201210277416.9A CN201210277416A CN102867376B CN 102867376 B CN102867376 B CN 102867376B CN 201210277416 A CN201210277416 A CN 201210277416A CN 102867376 B CN102867376 B CN 102867376B
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card reader
payment
terminal
user
bank
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CN102867376A (en
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李罗根
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GUANGZHOU EASYLINK COMMERCIAL SERVICES Co.,Ltd.
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Yi Lian Pays Co Ltd
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Abstract

The embodiment of the invention discloses a kind of interactive voice answering method of payment, terminal and system.Wherein method comprises: terminal and card reader are set up and can be communicated to connect, and load the payment application of card reader; Terminal receives the log-on message of beneficiary and performs the login of beneficiary, and after beneficiary completes login, receive sequence information, described sequence information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information; Terminal receives the bank's card number from described card reader; After described bank card number reads the magnetic track information of user's bank card by described card reader, separate magnetic track information and obtain; User's pay invoice is sent to interactive voice answering payment platform by terminal, and described user's pay invoice comprises described sequence information and described bank card number.Achieve and realize IVR payment in the general intelligence terminal of user, improve payment safety and versatility.

Description

A kind of interactive voice answering method of payment, terminal and system
Technical field
The present invention relates to voice payment technical field, particularly a kind of interactive voice answering method of payment, terminal and system.
Background technology
Voice payment is the novel modes of payments of carrying out payment transaction in the process called.Existing voice payment mode is connected for user sets up voice by phone and merchant transaction platform, merchant transaction platform can obtain the information such as phone number, bank card number and the bank card password that user provides, the information that user provides by merchant transaction platform is again sent in trading payment system by network, after the bank card number that trading payment system is corresponding to this phone number is deducted fees, can notify merchant transaction platform, merchant transaction platform is again for user provides corresponding service or product.
IVR(InteractiveVoiceResponse, interactive voice answering) payment belongs to voice payment, is a kind of powerful phone automatic service system.It is with to prerecord or by TTS(TextToSpeech, text-to-speech) voice of technology synthesis carry out the system of auto answer, and a kind of function of carrying out menu navigation for client is provided, is mainly used in call center system.Complete in payment process, connected the card swiping terminal of smart mobile phone by mobile audio interface, user is at card swiping terminal brush bank card, and in application program of mobile phone interface input payment verification key element, wherein, debit card is password; Credit card is the term of validity and CVN2(CardVerificationNumber, card security code), carry out the payment scheme of swiping the card of payment.During transaction, user bank card number and payment cipher separate channel and transmit in real time, and card number is by internet transmission, password is by phone (IVR, InteractiveVoiceResponse) transmission of interactive voice answering voice channel, avoid bank's card number and password simultaneously by the danger of intercepting and capturing.The program is applied to webpage at present, call center, the pay invoice callback validation of payment that special handset client sends; Also unrealized in this kind of terminal device of common smart mobile phone.
At present at smart mobile phone POS(pointofsale, point of sale) payment of swiping the card is with individual artificial main target, input password is the hand hands-operation holder.But in trade company application scenario, POS terminal installed by trade company mobile phone, holder needs to input password on the mobile phone of trade company, and card number and password are at same environment, and same channel transmission, causes certain potential safety hazard.Such as mobile phone viruses wooden horse likely records card number and the payment verification password of holder technically, causes sensitive data to leak.
Inventor finds in the process realizing the embodiment of the present invention, current IVR can not be common to for general intelligence terminal, and there is certain potential safety hazard in POS terminal scheme.
Summary of the invention
Embodiments provide a kind of interactive voice answering method of payment, terminal and system, in the general intelligence terminal of user, realize IVR pay, improve payment safety and versatility.
A kind of interactive voice answering method of payment, comprising:
Terminal and card reader are set up and can be communicated to connect, and load the payment application of card reader;
Terminal receives the log-on message of beneficiary and performs the login of beneficiary, and after beneficiary completes login, receive sequence information, described sequence information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information;
Terminal receives the bank's card number from described card reader; After described bank card number reads the magnetic track information of user's bank card by described card reader, separate magnetic track information and obtain;
User's pay invoice is sent to interactive voice answering payment platform by terminal, and described user's pay invoice comprises described sequence information and described bank card number.
Preferably, the payment application of described loading card reader comprises: load the payment application corresponding with described card reader being pre-installed on described terminal; Or, after described terminal and card reader are set up and can be communicated to connect, load payment application from card reader.
Preferably, described method, also comprises:
Receive and show payment result.
Preferably, after described bank card number reads the magnetic track information of user's bank card by described card reader, separate magnetic track information to be comprised: bank's card number is separated magnetic track information and obtained bank's card number after reading the second magnetic track of user's bank card and the magnetic track information of the 3rd magnetic track by described card reader.
A kind of terminal, comprising:
Communication interface, for setting up can communicate to connect with card reader; Receive the bank's card number from described card reader; After described bank card number reads the magnetic track information of user's bank card by described card reader, separate magnetic track information and obtain;
Program loading unit, for loading the payment application of card reader;
Log in control module, for receiving the log-on message of beneficiary and performing the login of beneficiary;
Order reception unit, confirm that beneficiary receives sequence information after completing login for logging in control module, described sequence information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information;
Transmitting element, sends to interactive voice answering payment platform by user's pay invoice, and described user's pay invoice comprises described sequence information and described bank card number.
Preferably, described program loading unit, specifically for loading the payment application corresponding with described card reader being pre-installed on described terminal; Or, after described communication interface and card reader are set up and can be communicated to connect, load payment application from card reader.
Preferably, described terminal, also comprises:
Receiving element, receives payment result;
Display unit, for showing the payment result that receiving element receives.
A kind of interactive voice answering payment system, comprising:
Terminal and card reader;
Described card reader, for read user's bank card magnetic track information after, separate magnetic track information and obtain bank's card number; And bank's card number is sent to terminal;
Described terminal, for setting up can communicate to connect with card reader, and loads the payment application of card reader; Receive the log-on message of beneficiary and perform the login of beneficiary, after beneficiary completes login, receive sequence information, described sequence information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information; Receive the bank's card number from described card reader; User's pay invoice is sent to interactive voice answering payment platform by terminal, and described user's pay invoice comprises described sequence information and described bank card number.
Preferably, described terminal, comprises for the payment application loading card reader: for loading the payment application corresponding with described card reader being pre-installed on described terminal; Or, after described terminal and card reader are set up and can be communicated to connect, load payment application from card reader.
Preferably, described terminal, also for receiving and showing payment result.
As can be seen from the above technical solutions, the embodiment of the present invention has the following advantages: the payment application loading card reader in the terminal, reads the magnetic track information of bank card and obtain bank's card number thus by card reader; Then generate user's pay invoice in terminal and send to IVR payment platform, achieve and realize IVR payment in the general intelligence terminal of user, improve payment safety and versatility.
Accompanying drawing explanation
In order to be illustrated more clearly in the technical scheme in the embodiment of the present invention, below the accompanying drawing used required in describing embodiment is briefly introduced, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
Fig. 1 is embodiment of the present invention method flow schematic diagram;
Fig. 2 is embodiment of the present invention terminal structure schematic diagram;
Fig. 3 is embodiment of the present invention terminal structure schematic diagram;
Fig. 4 is embodiment of the present invention system architecture schematic diagram;
Fig. 5 is another system architecture schematic diagram of the embodiment of the present invention.
Embodiment
In order to make the object, technical solutions and advantages of the present invention clearly, below in conjunction with accompanying drawing, the present invention is described in further detail, and obviously, described embodiment is only a part of embodiment of the present invention, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making other embodiments all obtained under creative work prerequisite, belong to the scope of protection of the invention.
Embodiments provide a kind of interactive voice answering method of payment, as shown in Figure 1, comprising:
101: terminal and card reader are set up and can be communicated to connect, and load the payment application of card reader;
Above-mentioned terminal can have for smart mobile phone, panel computer etc. are various and loads payment application, carries out communicating with the server in network and the hardware device of voice call function, a lot of equipment can be had optional, and concrete which kind of equipment embodiment of the present invention that adopts will not limit this.
More specifically, the payment application of above-mentioned loading card reader comprises: load the payment application corresponding with above-mentioned card reader being pre-installed on above-mentioned terminal; Or, after above-mentioned terminal and card reader are set up and can be communicated to connect, load payment application from card reader.
102: terminal receives the log-on message of beneficiary and performs the login of beneficiary, and after beneficiary completes login, receive sequence information, the above order information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information;
Above-mentioned identity identification information, be the information for uniquely determining user, this information is the identity identification information that may be used for opening an account with the bank, such as: the identification card number of I.D., the certificate number etc. of officer's identity card, will not limit this embodiment of the present invention.
103: terminal receives the bank's card number from above-mentioned card reader; After above-mentioned bank card number reads the magnetic track information of user's bank card by above-mentioned card reader, separate magnetic track information and obtain;
More specifically, after above-mentioned bank card number reads the magnetic track information of user's bank card by above-mentioned card reader, separate magnetic track information to be comprised: bank's card number is separated magnetic track information and obtained bank's card number after reading the second magnetic track of user's bank card and the magnetic track information of the 3rd magnetic track by above-mentioned card reader.
104: user's pay invoice is sent to interactive voice answering payment platform by terminal, above-mentioned user's pay invoice comprises the above order information and above-mentioned bank card number.
Further, for improving user experience, said method, also comprises: receive and show payment result.
It should be noted that, after user's pay invoice is sent to interactive voice answering payment platform by terminal, interactive voice answering payment platform can complete IVR according to its own flow process and pay, and its specific implementation process embodiment of the present invention will not limit.
Above embodiment, loads the payment application of card reader in the terminal, reads the magnetic track information of bank card and obtain bank's card number thus by card reader; Then generate user's pay invoice in terminal and send to IVR payment platform, achieve and realize IVR payment in the general intelligence terminal of user, improve payment safety and versatility.
The embodiment of the present invention additionally provides a kind of terminal, as shown in Figure 2, comprising:
Communication interface 201, for setting up can communicate to connect with card reader; Receive the bank's card number from above-mentioned card reader; After above-mentioned bank card number reads the magnetic track information of user's bank card by above-mentioned card reader, separate magnetic track information and obtain;
Program loading unit 202, for loading the payment application of card reader;
Log in control module 203, for receiving the log-on message of beneficiary and performing the login of beneficiary;
Order reception unit 204, confirm that beneficiary receives sequence information after completing login for logging in control module, the above order information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information;
Transmitting element 205, sends to interactive voice answering payment platform by user's pay invoice, and above-mentioned user's pay invoice comprises the above order information and above-mentioned bank card number.
Above embodiment, loads the payment application of card reader in the terminal, reads the magnetic track information of bank card and obtain bank's card number thus by card reader; Then generate user's pay invoice in terminal and send to IVR payment platform, achieve and realize IVR payment in the general intelligence terminal of user, improve payment safety and versatility.
Alternatively, said procedure loading unit 202, specifically for loading the payment application corresponding with above-mentioned card reader being pre-installed on above-mentioned terminal; Or, after above-mentioned communication interface 201 and card reader are set up and can be communicated to connect, from card reader loading payment application.
Further, as shown in Figure 3, above-mentioned terminal, also comprises:
Receiving element 301, receives payment result;
Display unit 302, for showing the payment result that receiving element receives.
The embodiment of the present invention additionally provides a kind of interactive voice answering payment system, as shown in Figure 4, comprising:
Terminal 401 and card reader 402; Above-mentioned card reader 402, for read user's bank card magnetic track information after, separate magnetic track information and obtain bank's card number; And bank's card number is sent to terminal 401;
Above-mentioned terminal 401, for setting up can communicate to connect with card reader 402, and loads the payment application of card reader 402; Receive the log-on message of beneficiary and perform the login of beneficiary, after beneficiary completes login, receive sequence information, the above order information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information; Receive the bank's card number from above-mentioned card reader 402; User's pay invoice is sent to interactive voice answering payment platform by terminal 401, and above-mentioned user's pay invoice comprises the above order information and above-mentioned bank card number.
Alternatively, above-mentioned terminal 401, comprises for the payment application loading card reader 402: for loading the payment application corresponding with above-mentioned card reader 402 being pre-installed on above-mentioned terminal 401; Or, after above-mentioned terminal 401 and card reader 402 are set up and can be communicated to connect, load payment application from card reader 402.
Further, above-mentioned terminal 401, also for receiving and showing payment result.
The embodiment of the present invention gives whole applicating example that such scheme is combined with IVR flow process and illustrates, refers to Fig. 5.
1.: after the payment platform of card reader and terminal connect, the application program of terminal operating card reader, trade company logs in the (app of card reader in terminal, Application) apply (entrance and exit of application program), input in the app of card reader order data, the amount of money, for the cell-phone number of user's payment affirmation and user identity card number; Then give after user card punching completes, order is delivered to the payment platform of card reader.After user card punching, card reader reads the magnetic track information of bank card, and on deliver to the payment front platform of card reader, decipher magnetic track information after carrying out a series of safety practice by front platform, obtain bank's card number of user.
2.: the payment platform of card reader submits user's pay invoice to IVR payment platform, order contents comprise the amount of money, user bank card number, for the cell-phone number of user's payment affirmation and user identity card information.
3.: IVR payment platform, carry out callback by the aforementioned cell-phone number for user's payment affirmation, the payment affirmation that user answers from IVR payment platform is sent a telegram here, and confirms payment according to voice broadcast prompting, input debit card transactions password/credit card effective period and CVN2, complete confirmation operation.
4.: IVR payment platform submits the request of paying (content comprises user bank card number, and Payment Amount, accepts bank account) to bank without card payment platform.
5.: bank submits to above-mentioned payment request to credit card issuer without card payment platform.
6.: payment result is returned to bank without card payment platform by credit card issuer.
7.: result is returned to IVR payment platform without card payment platform by bank.
8.: IVR payment platform returns results to the payment platform of card reader.
9.: the payment platform of card reader returns payment result to user (APP picture display result or transmission confirm note).
Above embodiment, loads the payment application of card reader in smart mobile phone, reads the magnetic track information of bank card and obtain bank's card number thus by card reader; Then generate user's pay invoice in terminal and send to IVR payment platform, achieve and realize IVR payment in the general intelligence terminal of user, improve payment safety and versatility.Above embodiment is swiped the card in smart mobile phone side, apply the system background by standard interface access IVR, use the callback of IVR voice to allow holder on my mobile phone or phone, input the mobile payment solution of payment verification key element, improve payment safety and versatility.
It should be noted that in the embodiment of above-mentioned terminal, included unit is carry out dividing according to function logic, but is not limited to above-mentioned division, as long as can realize corresponding function; In addition, the concrete title of each functional unit, also just for the ease of mutual differentiation, is not limited to protection scope of the present invention.
In addition, one of ordinary skill in the art will appreciate that all or part of step realized in above-mentioned each embodiment of the method is that the hardware that can carry out instruction relevant by program completes, corresponding program can be stored in a kind of computer-readable recording medium, the above-mentioned storage medium mentioned can be ROM (read-only memory), disk or CD etc.
These are only the present invention's preferably embodiment; but protection scope of the present invention is not limited thereto; anyly be familiar with those skilled in the art in the technical scope that the embodiment of the present invention discloses, the change that can expect easily or replacement, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection domain of claim.

Claims (7)

1. an interactive voice answering method of payment, is characterized in that, comprising:
Terminal and card reader are set up and can be communicated to connect, and load the payment application of card reader;
Terminal receives the log-on message of beneficiary by the payment application of described card reader and performs the login of beneficiary, after beneficiary completes login, receive sequence information, described sequence information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information;
Terminal receives the bank's card number from described card reader by the payment application of described card reader; After described bank card number reads the magnetic track information of user's bank card by described card reader, separate magnetic track information and obtain;
Terminal generates user's pay invoice and user's pay invoice is sent to interactive voice answering payment platform, and described user's pay invoice comprises described sequence information and described bank card number;
Terminal receives and shows payment result.
2. method according to claim 1, it is characterized in that, the payment application of described loading card reader comprises:
Load the payment application corresponding with described card reader being pre-installed on described terminal; Or, after described terminal and card reader are set up and can be communicated to connect, load payment application from card reader.
3. method according to claim 1 or 2, is characterized in that, after described bank card number reads the magnetic track information of user's bank card by described card reader, separates magnetic track information and is comprised:
Bank's card number is separated magnetic track information and is obtained bank's card number after reading the second magnetic track of user's bank card and the magnetic track information of the 3rd magnetic track by described card reader.
4. a terminal, is characterized in that, comprising:
Communication interface, for setting up can communicate to connect with card reader; The bank's card number from described card reader is received by the payment application of described card reader; After described bank card number reads the magnetic track information of user's bank card by described card reader, separate magnetic track information and obtain;
Program loading unit, for loading the payment application of card reader;
Log in control module, for being received the log-on message of beneficiary by the payment application of described card reader and performing the login of beneficiary;
Order reception unit, for confirming that beneficiary receives sequence information after completing login at login control module, described sequence information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information;
Transmitting element, sends to interactive voice answering payment platform by user's pay invoice, and described user's pay invoice comprises described sequence information and described bank card number;
Receiving element, receives payment result;
Display unit, for showing the payment result that receiving element receives.
5. terminal according to claim 4, is characterized in that,
Described program loading unit, specifically for loading the payment application corresponding with described card reader being pre-installed on described terminal; Or, after described communication interface and card reader are set up and can be communicated to connect, load payment application from card reader.
6. an interactive voice answering payment system, is characterized in that, comprising:
Terminal and card reader;
Described card reader, for read user's bank card magnetic track information after, separate magnetic track information and obtain bank's card number; And bank's card number is sent to terminal;
Described terminal, for setting up can communicate to connect with card reader, and loads the payment application of card reader; Receive the log-on message of beneficiary by the payment application of described card reader and perform the login of beneficiary, after beneficiary completes login, receive sequence information, described sequence information comprises: the amount of money, for the cell-phone number of payment affirmation and user identification information; The bank's card number from described card reader is received by the payment application of described card reader; Terminal generates user's pay invoice and user's pay invoice is sent to interactive voice answering payment platform, and described user's pay invoice comprises described sequence information and described bank card number; Receive and show payment result.
7. system according to claim 6, is characterized in that,
Described terminal, comprises for the payment application loading card reader: for loading the payment application corresponding with described card reader being pre-installed on described terminal; Or, after described terminal and card reader are set up and can be communicated to connect, load payment application from card reader.
CN201210277416.9A 2012-08-03 2012-08-03 A kind of interactive voice answering method of payment, terminal and system Active CN102867376B (en)

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CN104657857A (en) * 2013-11-19 2015-05-27 腾讯科技(深圳)有限公司 Method, related device and system for realizing payment
CN105243538A (en) * 2014-07-13 2016-01-13 朱正兴 Payment method
CN111355853A (en) * 2020-03-17 2020-06-30 集奥聚合(北京)人工智能科技有限公司 Call center data processing method and device

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