CN102411763A - Mobile automobile danger survey method and system based on third generation (3G) network - Google Patents
Mobile automobile danger survey method and system based on third generation (3G) network Download PDFInfo
- Publication number
- CN102411763A CN102411763A CN2010102870858A CN201010287085A CN102411763A CN 102411763 A CN102411763 A CN 102411763A CN 2010102870858 A CN2010102870858 A CN 2010102870858A CN 201010287085 A CN201010287085 A CN 201010287085A CN 102411763 A CN102411763 A CN 102411763A
- Authority
- CN
- China
- Prior art keywords
- person
- surveying
- video
- nuclear
- net book
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Abstract
The invention relates to a mobile automobile danger survey method based on a third generation (3G) network and a mobile automobile danger survey system based on the 3G network. The system consists of survey wireless single-soldier equipment, an internetwork, an insurance company local area network, a server and a personal computer (PC), wherein the survey wireless single-soldier equipment comprises a 3G netbook, a global positioning system (GPS) Bluetooth module and a universal serial bus (USB) high-definition video camera; the GPS Bluetooth module receives a satellite positioning signal and is connected with the 3G netbook through a Bluetooth interface; an automobile danger signal shot by the USB high-definition video camera is connected with the 3G netbook; the 3G netbook is connected with the internetwork in a wireless communication mode; the internetwork is connected with the insurance company local area network in a communication mode; and the insurance company local area network is connected with a storage server, an application server, a database server, a telephone traffic PC, a nuclear damage PC and a management PC in a communication mode. By the invention, advanced electronic equipment and a network communication technology are utilized; site survey, damage report, monitoring, data delivery, video evidence collection, professional damage assessment and reasonable payment are performed timely; high efficiency, quickness and accuracy are achieved; dispute is reduced; fault is avoided; and risk is reduced.
Description
Technical field
The present invention relates to a kind of network communicating system, be specifically related to a kind of mobile vehicle insurance and survey method and system based on 3G network.
Background technology
Car insurance is occupied critical role in property insurance, and the prospecting of vehicle insurance Claims Resolution is the most important thing of car insurance operation flow.Because the automobile industry development rapidly, domestic relevant supporting industry is immature, and car accident takes place frequently and brought huge pressure to vehicle insurance prospecting Claims Resolution.Difficulty and the domestic automobile market that is emerging that vehicle insurance prospecting claims personnel cultivates have formed striking contrast and drop.Because vehicle insurance prospecting claims personnel professional qualities, the very different mistake that causes of moral qualities are paid for, fraudulent claim happens occasionally, and has brought enormous economic loss to insurance industry.
Existing vehicle insurance Claims Resolution flow process is following:
At first, the client dials the Claims Resolution hot line of reporting a case to the security authorities, and reports a case to the security authorities to the telephonist, informs the particular location of traffic accident, the number-plate number of oneself etc.; The telephonist sends the local person of surveying to go scene of an automobile accident to survey Claims Resolution according to the message scheduling of reporting a case to the security authorities.
Then, after the person of surveying is reached the spot, field condition is taken with the digital camera in the hand; Then according to own working experience, judge the order of severity, divisions of responsibility can of traffic accident etc., and the Claims Resolution processing is made at the scene; Like maintenance, reparations, change parts etc., and consult with the client.
After both sides confirmed, the person of surveying was filled in the Claims Resolution list, after both sides' signature, gave the client.The client can some other day whereby document get reparations to insurance company.The person of surveying is rushed for next crime place again, handles next Claims Resolution case, finishes up to honest jump, just can get back to company, reports the work of today, and uploads to the file store preservation of company to the photo of today etc.
Present vehicle insurance is surveyed in the Claims Resolution work, has following drawback:
When 1, the telephonist dispatches the person of surveying, the situation that the person of surveying is present is known nothing.Whether the person of surveying is nearest apart from the crime place, and whether the person of surveying also has other task at hand, whether also has other person of surveying in the free time, or the like.
When 2, the person of surveying is surveyed at the scene, can't obtain any assistance of company aspect, can only survey Claims Resolution with the working experience etc. of oneself, business risk is very big.
3, the person of surveying is surveyed the Claims Resolution operation alone, freely measures Quan Taida, lacks supervision, has the leak of collusion from both within and without insurance fraud.
4, the person of surveying can be brought unnecessary dispute to company as the client has been made wrong promise.
Summary of the invention
Technical matters to be solved by this invention is: solve the problem that above-mentioned prior art exists, and provide a kind of mobile vehicle insurance based on 3G network to survey method and system.These method and system are utilized the advanced electronic equipment and the network communications technology, in time carry out dam site investigation, newspaper damage, monitoring, data submission, video evidence obtaining, professional setting loss, rationally compensate, and efficiently quick and precisely, reduce dispute, avoid error, reduce risk.
The technical scheme that the present invention adopts is: this mobile vehicle insurance based on 3G network is surveyed system; By surveying five most of compositions of wireless individual soldier's equipment, internet, insurance company's LAN, server, PC, survey wireless individual soldier's equipment and comprise 3G net book, GPS bluetooth module, USB HD video camera; GPS bluetooth module receiving satellite positioning signals also is connected with the 3G net book through blue tooth interface; The vehicle insurance vision signal that USB HD video camera is taken also connects the 3G net book; The 3G net book is communicated by letter with internet wireless and is connected; The internet is connected with the insurance company local area network communication again, and insurance company's LAN decreases PC with storage server, application server, database server and traffic PC, nuclear respectively, the management PC is connected communication.
This mobile vehicle insurance method of surveying based on 3G network is:
1) wireless individual soldier's equipment, internet, insurance company's LAN, server, PC are surveyed in employing; Wherein survey wireless individual soldier's equipment and comprise 3G net book, GPS bluetooth module, USB HD video camera; GPS bluetooth module receiving satellite positioning signals also is connected with the 3G net book through blue tooth interface; The vehicle insurance vision signal that USB HD video camera is taken also connects the 3G net book; The 3G net book is communicated by letter with internet wireless and is connected; The internet is connected with the insurance company local area network communication again, and insurance company's LAN decreases PC with storage server, application server, database server and traffic PC, nuclear respectively, the management PC is connected communication;
2) person's of surveying open wireless individual soldier equipment; Be connected with internet communication by the 3G net book; Login is moved the vehicle insurance video and is surveyed system; End is surveyed in entering; System receives satellite latitude and longitude coordinates signal by the GPS bluetooth module; Automatically obtain the locating information of the person of surveying, during this locating information is uploaded onto the server by 3G net book, internet, insurance company's LAN;
3) telephonist receives client's phone number, moves the vehicle insurance video through the login of traffic PC and surveys system, gets into dispatching terminal; Locate the crime place rapidly; Search is the person's of surveying information nearby, and the scheduling person of surveying is gone to the scene of the accident, and the person of surveying can be gone to the scene of the accident through the navigation of GPS bluetooth module;
4) nuclear damage person opens nuclear and decreases PC, and login is moved the vehicle insurance video and surveyed system, gets into nuclear and decreases end;
5) person of surveying is carried out video/voice communication through 3G net book, internet, insurance company's LAN with nuclear damage PC, nuclear damage person;
6) nuclear damage person takes the scene of the accident through video/voice guidance person of surveying operation USB high definition digital camera head; Vision signal is uploaded nuclear through 3G net book, internet, insurance company's LAN and is decreased PC; Field data is submitted to, and specialty evidence obtaining setting loss is assigned setting loss and compensated standard;
7) nuclear decreases and finishes, and the person of surveying is filled in the Claims Resolution list, and client, individual soldier's choice of equipment " end " are handed in signature;
8) keeper surveys system through any one road video of administration PC machine monitoring.
In the technique scheme:
1, at first carry out 3G network configuration: the 3G card of surfing Internet can adopt UNICOM or telecom operators; Mostly in the market is two kinds of the internally-arranged types of externally positioned type and the PCI-E interface of USB interface; And 3G net book is in the market all supported built-in PCI-E slot basically, if use internally-arranged type 3G card of surfing Internet, can practice thrift USB interface; Reduce unnecessary parts problem, so internally-arranged type is a better choice;
2, the 3G card of surfing Internet is installed in the net book, the 3G SIM is installed then,, special parameters such as APN are set through the newly-increased dial-up connection of the built-in Dial-up Network of Windows;
3, dial through the built-in Dial-up Network of Windows, put through the back 3G network and be linked on the machine room server, the net that forms 3G net and machine room LAN joins intercommunication, and said process can be referred to as to make up " 3G LAN ";
4, carry out the pairing of bluetooth GPS module then: bluetooth GPS module has the multiple product of a plurality of producers; Best with Nokia LD-3W type at present, accurate positioning speed is fast, after this said bluetooth GPS module; If no special instructions, all be meant Nokia LD-3W type product basically;
5, GPS module and 3G net book are carried out Bluetooth pairing, and slightly different, windows platform all has guide to this step basically according to the model difference (key is the difference of Bluetooth chip) of 3G net book, operates getting final product according to the guide indication;
6, after above-mentioned configuration is accomplished; The function that provides by system; Cooperate the practical business requirement; Accomplish the GPS location; GIS map inquiry, navigation according to comprehensive situation on duty and regional dividing condition, are reasonably carried out task and are issued and in time carry out surveying of task; Supporting video+voice call simultaneously, video recording waits the associative operation function.
The wireless 3G network that the present invention utilizes present operator to provide; Combine dull and stereotyped this combination VPDN that gets online without being tethered to a cable to insert network-in-dialing simultaneously to the machine room server; Through the application of building, carry out system's visit through all kinds of external equipments and wireless video transfer function simultaneously at the machine room server; Utilize the gps satellite location technology that the user of this mobile office of use getting online without being tethered to a cable is carried out the location, geographic position simultaneously, be convenient to that task issues personnel or it is carried out the work monitoring to managerial personnel and task issues; Through GIS ground diagram technology, carry out the search of position, in conjunction with gps satellite positioning function technology, personnel are carried out the real-time demonstration and the route guidance of map; The function comprehensive on duty of coupling system and area dividing function, the dispatcher reasonably assigns task according to situation on duty; Combine 3G network through video+voice technology means, make the mobile office personnel carry out real-time communication and exchange with the internal staff.
Characteristics of the present invention:
1, greatly improve office dirigibility and office efficiency, this is accomplished separately can to pass through wireless Internet access in the use, can carry out in the place of any 3G of having signal, handles official business whenever and wherever possible.Through the advantage of individual soldier system, carry out real-time video+voice office, reduce workflow and time, realization is fast, efficiently, accurately.
2, greatly raise the management level and improve working system.In system's use, the supvr can be at any time exercises supervision to subordinate's working condition, can understand implementation dynamics and subordinate's situation well through system simultaneously, avoids mistake to pay for, and is just transparent, prevents error and risk.
3, greatly improve the examination level: the person of surveying receives an assignment, place of arrival, video are surveyed, finished the work; Detailed record is all arranged, comprise time, place or the like, can stop all behaviors of engaging in fraud for selfish ends basically; And can quantize appraisal standards; Like the time that the statistics person of surveying is finished the work from receiving an assignment to, compare with averaging time, be to prolong or shorten or the like.
4, the present invention makes full use of existing advanced electronic equipment and 3G cordless communication network; Technically greatly before go a step further; Eliminated that traditional vehicle insurance surveys that means are original, backward in technique, human factor, standard differs, leak is more, risk is serious situation; The present invention makes vehicle insurance survey scientific, the standardization of Claims Resolution, informationization, has substantive distinguishing features and obvious improvement.
Description of drawings
Fig. 1 is a system architecture diagram of the present invention
Embodiment
Referring to Fig. 1, this mobile vehicle insurance based on 3G network is surveyed system, by surveying wireless individual soldier's equipment.Internet, insurance company's LAN, server, PC five most of compositions are surveyed wireless individual soldier's equipment and are comprised 3G net book, GPS bluetooth module, USB HD video camera; GPS bluetooth module receiving satellite positioning signals also is connected with the 3G net book through blue tooth interface; The vehicle insurance vision signal that USB HD video camera is taken also connects the 3G net book; The 3G net book is communicated by letter with internet wireless and is connected; The internet is connected with the insurance company local area network communication again, and insurance company's LAN decreases PC with storage server, application server, database server and traffic PC, nuclear respectively, the management PC is connected communication.
This mobile vehicle insurance method of surveying based on 3G network is:
1) wireless individual soldier's equipment, internet, insurance company's LAN, server, PC are surveyed in employing; Wherein survey wireless individual soldier's equipment and comprise 3G net book, GPS bluetooth module, USB HD video camera; GPS bluetooth module receiving satellite positioning signals also is connected with the 3G net book through blue tooth interface; The vehicle insurance vision signal that USB HD video camera is taken also connects the 3G net book; The 3G net book is communicated by letter with internet wireless and is connected; The internet is connected with the insurance company local area network communication again, and PC decreases with storage server, application server, database server and traffic PC, nuclear respectively with LAN again in insurance company, the management PC is connected communication;
2) person's of surveying open wireless individual soldier equipment; Be connected with internet communication by the 3G net book; Login is moved the vehicle insurance video and is surveyed system; End is surveyed in entering; System receives satellite latitude and longitude coordinates signal by the GPS bluetooth module; Automatically obtain the locating information of the person of surveying, during this locating information is uploaded onto the server by 3G net book, internet, insurance company's LAN;
3) telephonist receives client's phone number, moves the vehicle insurance video through the login of traffic PC and surveys system, gets into dispatching terminal; Locate the crime place rapidly; Search is the person's of surveying information nearby, and the scheduling person of surveying is gone to the scene of the accident, and the person of surveying can be gone to the scene of the accident through the navigation of GPS bluetooth module;
4) nuclear damage person opens nuclear and decreases PC, and login is moved the vehicle insurance video and surveyed system, gets into nuclear and decreases end;
5) person of surveying is carried out video/voice communication through 3G net book, internet, insurance company's LAN with nuclear damage PC, nuclear damage person;
6) nuclear damage person takes the scene of the accident through video/voice guidance person of surveying operation USB high definition digital camera head; Vision signal is uploaded nuclear through 3G net book, internet, insurance company's LAN and is decreased PC; Field data is submitted to, and specialty evidence obtaining setting loss is assigned setting loss and compensated standard;
7) nuclear decreases and finishes, and the person of surveying is filled in the Claims Resolution list, and client, individual soldier's choice of equipment " end " are handed in signature;
8) keeper selects any one road video of monitoring to survey system through the management PC.
Do further explain in the face of practical implementation method of the present invention down:
In the technical scheme that the present invention takes, staff's role is divided into telephonist, the person of surveying, nuclear damage person and four roles of keeper.Compare with original system, the keeper is the role who increases newly, and former telephonist's role is constant, and the role of the former person of surveying splits into two roles of the person of surveying and nuclear damage person.
The hardware device that the person of surveying is equipped with is following:
The 3G net book, size is little, and complete function is easy to carry, and is the optimal selection that the person of surveying grade is carried out mobile office.The S10-3t of association model is selected in suggestion for use, supports rotary screen, supports touch-screen, supports the PCI-E slot.
The 3G card of surfing Internet, the product of CHINAUNICOM is chosen in suggestion, like the EM770W of Huawei type (built-in), etc.Key is to subscribe to the agreement with CHINAUNICOM, puts through behind the 3G signal and inserts in the internal network system of insurance company.
The GPS bluetooth module, compact size, no display screen sends out the satellite-signal of collecting through blue tooth interface, and after it and the blue tooth interface of 3G net book were matched, the 3G net book can be received information such as latitude and longitude coordinates.NOKIA LD-3W type is selected in suggestion for use.
New workflow is following:
When 1, the person of surveying goes to work every day, open wireless individual soldier system, and the mobile vehicle insurance video of login is surveyed system's (surveying end); System obtains his locating information automatically through the GPS bluetooth module, and in regularly uploading onto the server through the 3G wireless network;
When 2, the telephonist receives the phone that the client reports a case to the security authorities; Survey system's (dispatching terminal) through mobile vehicle insurance video and can locate crime place (system supports functions such as place name search) rapidly; And near seeing at once which person of surveying is arranged; And their current states (distance, whether free time etc.), the telephonist can dispatch targetedly, for example sends the nearest person of surveying to rush for the scene of the accident to handle;
3, after case is received by the individual soldier system of the person of surveying, can remind the person of surveying processing; After the person of surveying is selected " acceptance ", the accident spot of driving at once to rush for, individual soldier system can navigate to him (optional, he can walk not according to navigation way); After arriving accident spot, the person of surveying must be selected " arrival ", just begins then to survey;
When 4, nuclear damage person goes to work every day, must login mobile vehicle insurance video and survey system's (nuclear decreases end), waiting system is assigned automatically;
5, the person of surveying is sent video core through the individual soldier system to company and is decreased request, and system assigns suitable nuclear damage person automatically, and both sides can carry out video/voice call; Nuclear damage person is the veteran staff that insurance company selects especially, and he instructs the USB high definition digital camera head floor situation in the person's of surveying operator through voice call, and nuclear damage person watches in real time; Nuclear damage person instructs the person of surveying and client to consult, and confirms the Claims Resolution project and the amount of money by nuclear damage person, and the person of surveying can not be decided separately;
6, nuclear decreases and finishes, and the person of surveying is filled in the Claims Resolution list, and the client is given in signature; Finishing video core decreases; The person of surveying is selected " end ", representes that this case finishes, and continues to wait for next task;
7, the keeper has the right any one road video surveyed and monitors, monitoring period, and the monitored person of surveying is all ignorant with nuclear damage person.
System is introduced in detail:
One, vocabulary of terms
3G: (3rd-generation, abbreviation 3G) are meant the honeycomb mobile communication technology of supporting high speed data transfer, i.e. wireless broad band technology to the 3G (Third Generation) Moblie technology.The 3G service can transmit sound and data message simultaneously, and speed is generally more than hundreds of kbps.3G exists four kinds of standard: CDMA2000, WCDMA, TD-SCDMA, WiMAX at present.In native system, insurance company subscribes to the agreement through the telecom operators with cooperation, puts through after the 3G WiMAX, inserts automatically in insurance company's internal network, reaches the effect of " WiMAX LAN ".
GPS:GPS is the abbreviation of GPS (English Global Positioning System), and it is made up of satellite and receiver two parts.The satellite portion of GPS is made up of 24 work satellites, and it is positioned at the sky of the 20200km apart from the face of land, is evenly distributed on (4 of each orbital planes) on 6 orbital planes, and orbit inclination is 55.。In addition, also have 3 active redundancy satellites in orbit; The distribution of satellite makes in the whole world Anywhere, all can observe any time satellite more than 4 and the navigation information that can in satellite, prestore.Receiver partly is a gps signal receiver.Its major function is can capture by the selected satellite to be measured of certain satellite cutoff angle, and follows the tracks of the operation of these satellites.When receiver acquisition behind the satellite-signal of following the tracks of, just can measure the rate of change of the distance and the distance of receiving antenna to satellite, position calculating by the positioning calculation method, calculate the longitude and latitude of user geographic location, highly, information such as speed, time.In native system, the GPS bluetooth module that wireless individual soldier system uses is exactly a kind of of gps signal receiver.
GIS:GIS is the abbreviation of GIS-Geographic Information System (Geographic Information System); Be to be the basis with the geospatial database; Under the support of computer software and hardware; The theory of utilization systems engineering and information science, scientific management and analysis-by-synthesis have the geodata of space intension, so that the technological system of information needed such as management, decision-making to be provided.Briefly, GIS-Geographic Information System is exactly overall treatment and a kind of technological system of analyzing geographical spatial data.In native system, generalized information system is used for the displaying of electronic chart.
Two, structure system
System designs according to present state-of-the-art three layer models, and most crucial is storage server and database server, and they have born the responsibility of storage of the raw data of total system; On this basis be application server, comprise WebLogic service, video communication service, map location service etc.; Other comprise that telephonist, nuclear damage person, keeper use in-company PC and the person of surveying use in the wireless individual soldier system of company outside etc.
Wherein the mobile vehicle insurance video that uses of telephonist is surveyed mobile vehicle insurance video that system's (dispatching terminal), nuclear damage person use and is surveyed mobile vehicle insurance video that system's (nuclear decreases end), keeper use to survey system's (management end) all be the pure software scheme, is applicable under the in-company LAN environment.
Wireless individual soldier system is the software and hardware Integrated Solution and the person of surveying is used, and the hardware of employing is:
1,3G net book (built-in 3G card of surfing Internet): it is that the mobile vehicle insurance video of operation is surveyed the basis of system's (surveying end), also needs its 3G network to connect insurance company's internal network simultaneously; Proposed model is the S10-3t of association.
2, GPS bluetooth module: the basis of wireless individual soldier system location; It obtains behind the satellite-signal coordinate through blue tooth interface the longitude and latitude of this locality is passed to the 3G net book, surveys system's (surveying end) by the mobile vehicle insurance video that moves on the 3G net book and is sent to application server; Proposed model is NOKIA LD-3W.
3, USB HD video camera: the collecting device that wireless individual soldier's system video is surveyed, picture is smooth, and sharpness is high, and the mobile vehicle insurance video that receives to move on the 3G net book is surveyed system's (surveying end) control, and the video acquisition signal is sent to application server; Proposed model is that sieve skill is seen UVC E1100 type soon.
4, vehicle power fission device: wireless individual soldier system must be through this adapter conversion through the vehicle power power supply.
5, external power supply: in order to remedy the not enough disadvantage of 3G net book battery flying power, can increase external power supply, be full of electricity after, can supply the work of 3G net book about 5 hours; Proposed model is patriot's piggyback pod N2688.
Software section is to move the vehicle insurance video to survey system's (surveying end) naturally.
Three, telephonist
It is a pure software scheme that the mobile vehicle insurance video that the telephonist uses is surveyed system's (dispatching terminal); May operate on current any a PC equipment; Unique requirement is that this PC has been connected into insurance company's internal lan network; Can directly have access to application server (ignored the influence of network firewall etc. here, it has been regarded as transparent).
1, the mobile vehicle insurance video of telephonist's use is surveyed system's (dispatching terminal), and most important part is based on the GIS Map Services part of SAAS, functions such as the convergent-divergent of support electronic chart, translation, place name search; On this basis, native system strengthens, the drafting of support irregular area and demonstration (service area), map label (position of the mark crime place and the person of surveying), path navigation (on electronic chart, drawing navigation way) etc.;
2, when receiving caller client; The information of reporting a case to the security authorities according to the client; Can carry out the place name search earlier; Say that like the client traffic accident occurs near the Wangfujing,, click " search " just the operator can import " Wangfujing " three words; Systematic search goes out all places that meet " Wangfujing " this place name; Enumerate out, select wherein any one, system is presented at map center with this ground automatically;
3, when the operator finds the said crime of client place on electronic chart after; Can the electronic chart marked it; Click " mark "; The crime place taps on electronic chart then; This crime place can show the mark of a blueness; If this case is distributed to certain person of surveying, also can show this crime place marks on the electronic chart of the person of surveying; Except the crime place marks, also can show the boundary line of region, expression region, crime place; As above among the figure; Show that the crime place is in the North Area, Changsha (zone is self-defining, and is not necessarily identical with existing administrative division, and its division mainly is according to portfolio);
4, after the following crime place marks; System searches near the person of surveying all automatically; And according to number of tasks what, the distance last task time length, apart from the far and near sequencing display in crime place, also the mark with the above-mentioned person of surveying is presented on the electronic chart, and the people can be come into plain view;
5, after the telephonist selects the person of surveying, can show the recommendation navigation way of this person of surveying on the electronic chart towards the crime place;
6, the telephonist only need fill in contents such as compensation case number, insurance kind, points for attention, clicks " issuing task ", can this case be distributed to the person of surveying of appointment.So far report a case to the security authorities and the scheduling process end.
Four, the person of surveying
The wireless individual soldier system that the person of surveying is used is a cover software and hardware integration scenario, and its hardware is equipped with and describes hereinbefore, does not repeat now; Yet the software section that remains it that plays the role of a nucleus promptly moves the vehicle insurance video and surveys system's (surveying end), and it melts each equipment as a whole.The work of wireless individual soldier system is divided into preparatory stage and operational phase two parts, respectively as follows:
Preparatory stage:
● prepare the 3G dialing:
Precondition is: Windows XP operating system installation finishes; The driver of 3G card of surfing Internet installs; There is the 3G signal in residing place; The preparation version 3G of Huawei dialer software Mobile Partner.
Preparation process is:
1, operation Mobile Partner:
2, get back to the working interface of Mobile Partner after, click " connections " button, put through once with Set For Current, put through the back operation and move the vehicle insurance video and survey system's (surveying end), if login system successful, proves that it is correct that 3G network disposes.
3, close Mobile Partner, operation IE clicks " instrument "---" internet option ", in " the internet option dialog box " that eject, selects " connection " TAB page or leaf.
4, only need open any browser from now on, and get into mobile vehicle insurance video and survey system's (surveying end), system can put through 3G network automatically, inserts in company's ad hoc network environment.
● prepare Bluetooth pairing: (is example with the NOKIALD-3W type)
Precondition is: the notebook wireless switching is opened; The notebook Bluetooth function is opened; GPS module electric power is sufficient.
Preparation process is:
1, NOKIA LD-3W GPS has power light from right to left, and bluetooth state lamp and positioning states lamp in the time of start just, have only power light to glimmer slowly;
2, right click taskbar lower right corner icon is clicked and is added bluetooth equipment;
3, after Bluetooth pairing was accomplished, the bluetooth pilot lamp of middle blueness also began to glimmer slowly above the GPS module;
4, this moment bluetooth GPS module is placed rather spacious environment, locate like open-air or windowsill etc., treat its search of satellite signals, can see that soon the satellite-signal pilot lamp of its left side white also begins flicker, satellite-signal is found in expression, and has located successfully;
5, the bluetooth coupling only need be done once, and after this start at every turn will be mated between notebook and the GPS module automatically.
Operational phase;
1, the person of surveying is opened the power supply of GPS module, opens the power supply of 3G net book, and after startup was accomplished, unlatching was moved the vehicle insurance video and surveyed system's (surveying end), uses the account number/password login of oneself; Open " comprehensive investigation " function.
2, in tabulation, click any case of selection.
3, double-click this task, can eject the Task Details dialog box, show the particular content of this task.
After the person of surveying receives an assignment, should drive to rush for accident spot at once, after arriving accident spot, should click " arrivals " button, write down the time of arrival of oneself, just can click then and " begin to survey " button on the main interface, carry out the video core damage.
4, the video seen of the person of surveying is the picture that this machine camera photographs, and this picture is delivered to server simultaneously, watches for the nuclear damage person in the company; Simultaneously; Both sides carry out speech exchange, and the person of surveying is taken under nuclear damage person's guidance, and and user communication Claims Resolution matters.
5, after Claims Resolution work was accomplished, the person of surveying was closed video window, withdrawed from video and surveyed function, and on main interface, click " finishing the work " button, represented that this case disposes, and case finishes.
Five, nuclear damage person
It is a pure software scheme that the mobile vehicle insurance video that nuclear damage person uses is surveyed system's (nuclear decreases end); May operate on current any a PC equipment; Unique requirement is that this PC has been connected into insurance company's internal lan network; Can directly have access to application server (ignored the influence of network firewall etc. here, it has been regarded as transparent).
Login is moved the vehicle insurance video and is surveyed system's (nuclear decreases end),
After 1. logining the entering system, click " surveying management "-＞" video core damage " menu, open video core and decrease window.
Nuclear damage person can carry out alternately with 4 road videos simultaneously at most, and promptly while and 4 persons of surveying are carried out the video core damage; When just getting into video core damage function, be that one road video does not all have, examine damage person and must wait for this moment.
As the person of surveying when system's application video is surveyed, system is based on scheduling rule, and this application is transmitted to idle nuclear damage person, after nuclear damage person receives, will show the video pictures of this person of surveying.
3. nuclear damage person also can click the button of any one road video, and the white space in the middle of its video is amplified to shows.
4. after nuclear decreases completion, examine damage person and have the right to click " end " button, finish this road video and link up, this moment, this road video disappeared from examining the damage operator interfaces, and simultaneously, the video window of the person of surveying also can be closed automatically.
Six, keeper
It is a pure software scheme that the mobile vehicle insurance video that the keeper uses is surveyed system's (management end); May operate on current any a PC equipment; Unique requirement is that this PC has been connected into insurance company's internal lan network; Can directly have access to application server (ignored the influence of network firewall etc. here, it has been regarded as transparent).
Login is moved the vehicle insurance video and is surveyed system's (management end).
One, the keeper can see current all person of surveying tabulations, and on map, shows their particular location; This position was upgraded once in per 5 seconds;
Two, person of surveying on the click map or the person of surveying in the tabulation, demonstration Pop-up bubble as shown in the figure, name, job number, position, place, taskbar number and the photo etc. of the demonstration person of surveying;
Three, click " video monitoring " button, open video monitoring function, the person of surveying of appointment is carried out video monitoring, specifically, divide two kinds of situation:
(1) person of surveying is in the non-state of surveying, and this moment, his video was just idle, carried out video monitoring this moment, and management end is opened the video monitoring interface.
The keeper can see the video of the person of surveying, and hears the sound of the person of surveying, but the computer at the person of surveying place is as good as shape extremely, also can't discover; Remove the non-administrator and click " opening voice ", and it is spoken.
(2) person of surveying being in surveyed state, carries out video with nuclear damage person, carries out video monitoring this moment; Management end is opened the video monitoring interface, and with the conversation procedure that gets into both sides, what see is the video of the person of surveying; But the sound of hearing is the person of surveying and nuclear damage person both sides' sound; Same, the person of surveying all can not have been perceived the keeper with nuclear damage person both sides and monitor, and removes the non-administrator and clicks " opening voice ", and they are spoken.
Claims (2)
1. the mobile vehicle insurance based on 3G network is surveyed system; It is characterized in that surveying wireless individual soldier's equipment and comprising 3G net book, GPS bluetooth module, USB HD video camera by surveying five most of compositions of wireless individual soldier's equipment, internet, insurance company's LAN, server, PC; GPS bluetooth module receiving satellite positioning signals also is connected with the 3G net book through blue tooth interface; The vehicle insurance vision signal that USB HD video camera is taken also connects the 3G net book; The 3G net book is communicated by letter with internet wireless and is connected; The internet is connected with the insurance company local area network communication again, and insurance company's LAN decreases PC with storage server, application server, database server and traffic PC, nuclear respectively, the management PC is connected communication.
2. the mobile vehicle insurance based on 3G network is surveyed method, it is characterized in that:
1) wireless individual soldier's equipment, internet, insurance company's LAN, server, PC are surveyed in employing; Wherein survey wireless individual soldier's equipment and comprise 3G net book, GPS bluetooth module, USB HD video camera; GPS bluetooth module receiving satellite positioning signals also is connected with the 3G net book through blue tooth interface; The vehicle insurance vision signal that USB HD video camera is taken also connects the 3G net book; The 3G net book is communicated by letter with internet wireless and is connected; The internet is connected with the insurance company local area network communication again, and PC decreases with storage server, application server, database server and traffic PC, nuclear respectively with LAN again in insurance company, the management PC is connected communication;
2) person's of surveying open wireless individual soldier equipment; Be connected with the communication of internet through the 3G net book; Login is moved the vehicle insurance video and is surveyed system, gets into to survey end, and system receives satellite latitude and longitude coordinates signal through the GPS bluetooth module; Automatically obtain the locating information of the person of surveying, during this locating information is uploaded onto the server through 3G net book, internet, insurance company's LAN;
3) telephonist receives client's phone number, moves the vehicle insurance video through the login of traffic PC and surveys system, gets into dispatching terminal; Locate the crime place rapidly; Search is the person's of surveying information nearby, and the scheduling person of surveying is gone to the scene of the accident, and the person of surveying can be gone to the scene of the accident through the navigation of GPS bluetooth module;
4) nuclear damage person opens nuclear and decreases PC, and login is moved the vehicle insurance video and surveyed system, gets into nuclear and decreases end;
5) person of surveying is carried out video/voice communication through 3G net book, internet, insurance company's LAN with nuclear damage PC, nuclear damage person;
6) nuclear damage person takes the scene of the accident through video/voice guidance person of surveying operation USB high definition digital camera head; Vision signal is uploaded nuclear through 3G net book, internet, insurance company's LAN and is decreased PC; Field data is submitted to, and specialty evidence obtaining setting loss is assigned setting loss and compensated standard;
7) nuclear decreases and finishes, and the person of surveying is filled in the Claims Resolution list, and client, individual soldier's choice of equipment " end " are handed in signature.
8) keeper surveys system and process through any one road video of administration PC machine monitoring.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010102870858A CN102411763A (en) | 2010-09-20 | 2010-09-20 | Mobile automobile danger survey method and system based on third generation (3G) network |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010102870858A CN102411763A (en) | 2010-09-20 | 2010-09-20 | Mobile automobile danger survey method and system based on third generation (3G) network |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN102411763A true CN102411763A (en) | 2012-04-11 |
Family
ID=45913830
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2010102870858A Pending CN102411763A (en) | 2010-09-20 | 2010-09-20 | Mobile automobile danger survey method and system based on third generation (3G) network |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN102411763A (en) |
Cited By (16)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102831502A (en) * | 2012-08-13 | 2012-12-19 | 福州华昆电子科技有限公司 | Automobile insurance management system and method |
| CN102917037A (en) * | 2012-10-10 | 2013-02-06 | 深圳房讯通信息技术有限公司 | Mobile terminal-based site survey system and method thereof |
| CN103824154A (en) * | 2014-02-08 | 2014-05-28 | 刘文书 | Vehicle on-line accident solution method and system |
| CN105005853A (en) * | 2015-07-07 | 2015-10-28 | 广州市三信汽车信息咨询有限公司 | Automotive aftermarket service management system |
| CN105243592A (en) * | 2015-11-06 | 2016-01-13 | 东莞市创世纪保险代理有限公司 | Intelligent car insurance quotation and insurance system and method |
| CN106228447A (en) * | 2016-07-25 | 2016-12-14 | 深圳市永兴元科技有限公司 | Vehicle remote surveys the system and method for setting loss |
| CN106296413A (en) * | 2016-08-08 | 2017-01-04 | 卢松青 | Vehicle insurance mobile video surveys system |
| CN106408147A (en) * | 2016-01-25 | 2017-02-15 | 平安科技（深圳）有限公司 | Automobile insurance survey task distribution method and system |
| CN106603899A (en) * | 2016-12-22 | 2017-04-26 | 安徽保腾网络科技有限公司 | Image acquisition device for field investigation in auto insurance analysis |
| CN106971594A (en) * | 2017-04-11 | 2017-07-21 | 武汉华创欣网科技有限公司 | A kind of car accident inspection of the scene of a crime method and system |
| CN106997501A (en) * | 2016-01-25 | 2017-08-01 | 平安科技（深圳）有限公司 | The location acquiring method and system surveyed based on vehicle insurance |
| CN108898502A (en) * | 2018-07-05 | 2018-11-27 | 北京精友世纪软件技术有限公司 | Mobile service system is surveyed in a kind of settlement of insurance claim Internet-based |
| CN109146393A (en) * | 2018-06-09 | 2019-01-04 | 安行惠保（北京）科技发展有限公司 | People's wound surveys information processing method and system |
| CN109146695A (en) * | 2018-07-26 | 2019-01-04 | 江苏汉德天坤数字技术有限公司 | A kind of vehicle insurance by third party's operation, which is in danger, shared surveys platform |
| CN111080458A (en) * | 2018-10-22 | 2020-04-28 | 上海摩莱信息科技有限公司 | Insurance industry mobile investigation APP system |
| CN112348686A (en) * | 2020-11-24 | 2021-02-09 | 德联易控科技(北京)有限公司 | Claim settlement picture acquisition method and device and communication equipment |
Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1588345A (en) * | 2004-08-03 | 2005-03-02 | 华东师范大学 | Geological marking language ata browser and its mapping method |
| CN1867143A (en) * | 2006-06-08 | 2006-11-22 | 中国移动通信集团公司 | Map engine embedded mobile terminal and mobile terminal map platform |
| US20070152850A1 (en) * | 2005-10-26 | 2007-07-05 | Pini Pechenick | Real time navigation and advertising platform for public transportation |
| CN101147174A (en) * | 2004-10-15 | 2008-03-19 | 微软公司 | System and method for managing communication and/or storage of image data |
| CN101242202A (en) * | 2008-01-15 | 2008-08-13 | 北京宝特莱科技发展有限责任公司 | Organizational person management, advertisement information distribution and collection system for Bluetooth communication |
| CN101452072A (en) * | 2008-12-26 | 2009-06-10 | 东南大学 | Electronic information system for earth monitor and method thereof |
| CN201789632U (en) * | 2010-09-20 | 2011-04-06 | 湖南科创信息技术股份有限公司 | 3G network-based mobile auto insurance check system |
-
2010
- 2010-09-20 CN CN2010102870858A patent/CN102411763A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1588345A (en) * | 2004-08-03 | 2005-03-02 | 华东师范大学 | Geological marking language ata browser and its mapping method |
| CN101147174A (en) * | 2004-10-15 | 2008-03-19 | 微软公司 | System and method for managing communication and/or storage of image data |
| US20070152850A1 (en) * | 2005-10-26 | 2007-07-05 | Pini Pechenick | Real time navigation and advertising platform for public transportation |
| CN1867143A (en) * | 2006-06-08 | 2006-11-22 | 中国移动通信集团公司 | Map engine embedded mobile terminal and mobile terminal map platform |
| CN101242202A (en) * | 2008-01-15 | 2008-08-13 | 北京宝特莱科技发展有限责任公司 | Organizational person management, advertisement information distribution and collection system for Bluetooth communication |
| CN101452072A (en) * | 2008-12-26 | 2009-06-10 | 东南大学 | Electronic information system for earth monitor and method thereof |
| CN201789632U (en) * | 2010-09-20 | 2011-04-06 | 湖南科创信息技术股份有限公司 | 3G network-based mobile auto insurance check system |
Cited By (18)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102831502A (en) * | 2012-08-13 | 2012-12-19 | 福州华昆电子科技有限公司 | Automobile insurance management system and method |
| CN102917037A (en) * | 2012-10-10 | 2013-02-06 | 深圳房讯通信息技术有限公司 | Mobile terminal-based site survey system and method thereof |
| CN103824154A (en) * | 2014-02-08 | 2014-05-28 | 刘文书 | Vehicle on-line accident solution method and system |
| CN105005853A (en) * | 2015-07-07 | 2015-10-28 | 广州市三信汽车信息咨询有限公司 | Automotive aftermarket service management system |
| CN105243592A (en) * | 2015-11-06 | 2016-01-13 | 东莞市创世纪保险代理有限公司 | Intelligent car insurance quotation and insurance system and method |
| CN106997501A (en) * | 2016-01-25 | 2017-08-01 | 平安科技（深圳）有限公司 | The location acquiring method and system surveyed based on vehicle insurance |
| CN106408147A (en) * | 2016-01-25 | 2017-02-15 | 平安科技（深圳）有限公司 | Automobile insurance survey task distribution method and system |
| CN106228447A (en) * | 2016-07-25 | 2016-12-14 | 深圳市永兴元科技有限公司 | Vehicle remote surveys the system and method for setting loss |
| CN106296413A (en) * | 2016-08-08 | 2017-01-04 | 卢松青 | Vehicle insurance mobile video surveys system |
| CN106603899A (en) * | 2016-12-22 | 2017-04-26 | 安徽保腾网络科技有限公司 | Image acquisition device for field investigation in auto insurance analysis |
| CN106971594A (en) * | 2017-04-11 | 2017-07-21 | 武汉华创欣网科技有限公司 | A kind of car accident inspection of the scene of a crime method and system |
| CN109146393A (en) * | 2018-06-09 | 2019-01-04 | 安行惠保（北京）科技发展有限公司 | People's wound surveys information processing method and system |
| CN109146393B (en) * | 2018-06-09 | 2024-02-02 | 安行惠保（北京）科技发展有限公司 | Human injury investigation information processing method and system |
| CN108898502A (en) * | 2018-07-05 | 2018-11-27 | 北京精友世纪软件技术有限公司 | Mobile service system is surveyed in a kind of settlement of insurance claim Internet-based |
| CN109146695A (en) * | 2018-07-26 | 2019-01-04 | 江苏汉德天坤数字技术有限公司 | A kind of vehicle insurance by third party's operation, which is in danger, shared surveys platform |
| CN111080458A (en) * | 2018-10-22 | 2020-04-28 | 上海摩莱信息科技有限公司 | Insurance industry mobile investigation APP system |
| CN112348686A (en) * | 2020-11-24 | 2021-02-09 | 德联易控科技(北京)有限公司 | Claim settlement picture acquisition method and device and communication equipment |
| CN112348686B (en) * | 2020-11-24 | 2021-07-13 | 德联易控科技(北京)有限公司 | Claim settlement picture acquisition method and device and communication equipment |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN102411763A (en) | Mobile automobile danger survey method and system based on third generation (3G) network | |
| CN201789632U (en) | 3G network-based mobile auto insurance check system | |
| US20140310188A1 (en) | System, method and apparatus for managing and conducting property inspections | |
| US20070096900A1 (en) | Location visit confirmation services for wireless devices | |
| WO2015123810A1 (en) | Electric power field operation system combined with smartphone | |
| WO2014066016A2 (en) | Virtual badge, device and method | |
| WO2008085225A1 (en) | Responder route and site-specific critical data system | |
| US20120317202A1 (en) | GPS Pathfinder Cell Phone And Method | |
| CN102402852A (en) | Taxi interaction lattice application system combined with electronic map | |
| CN108537690B (en) | Tourism management system | |
| KR100944827B1 (en) | Congestion information delivery system, mobile terminal, server, method of congestion information delivery and computer-readable medium storing program | |
| JP2007067487A (en) | Information processing system and positional information providing method | |
| Zografos et al. | Design and assessment of an online passenger information system for integrated multimodal trip planning | |
| CN105718927A (en) | Intelligent meter reading method and system based on rotary tap water meter | |
| JP2002092082A (en) | System for realizing unitary construction site working management | |
| JP2002259581A (en) | Method and system for providing information | |
| US8466651B2 (en) | Multifunctional computer rechargeable battery application system and application method thereof | |
| CN106203909A (en) | Visual receipts sends part system and method | |
| US20210027263A1 (en) | Information processing apparatus, document creating method, and recording medium | |
| CN108898502A (en) | Mobile service system is surveyed in a kind of settlement of insurance claim Internet-based | |
| US20180174083A1 (en) | Site Management Systems and Methods | |
| US11495965B2 (en) | Site management systems and methods | |
| CN202121733U (en) | Interphone system | |
| JP4958985B2 (en) | Travel support device, travel support method, and travel support system using bidirectional communication network | |
| JP2009194812A (en) | Base station establishment investigation support method and base station establishment investigation support system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C02 | Deemed withdrawal of patent application after publication (patent law 2001) | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20120411 |