CN101137085B - Garbage message and multimedia message blocking method - Google Patents
Garbage message and multimedia message blocking method Download PDFInfo
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- CN101137085B CN101137085B CN200710020657A CN200710020657A CN101137085B CN 101137085 B CN101137085 B CN 101137085B CN 200710020657 A CN200710020657 A CN 200710020657A CN 200710020657 A CN200710020657 A CN 200710020657A CN 101137085 B CN101137085 B CN 101137085B
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Abstract
This method includes: (1) The Garbage short message and color message server supervises the number and its content of the notes sending volume exceeding standard (ES) in a unit time. (2) BOSS obtains the file and content of the ES number; (3) compares the number with the White Name List (WNL) and judges whether the number is within WNL. (4) If it is, the flow is concluded. (5) If it is not, the number and content are presented to the operator interface for manually judgment. (7) If it is not, the flow is concluded. (8) If it is, a halting note function instruction is sent to HLR against this number. At the same time, the related data are stored into the User Service Database for staff explanation when complaint rises.
Description
Technical field
The invention belongs to the information security management field of common carrier.Especially refer to influence the user illegally, the management of junk short message such as advertisement, Multimedia Message, WAPpush link message.These innovation and creation can directly apply to the management O﹠M field of each common carrier to its communication network.
Background technology
1, for garbage message and multimedia message, each common carrier mainly adopts the mode that Subscriber Unit time transmitted traffic is provided with the upper limit on message and multimedia message equipment at present.For sending the number that surpasses the upper limit, system will be considered as sending garbage message and multimedia message and taking the shutoff measure.
This mode has been contained the transmission of refuse messages to a certain extent, but has bigger weak point.The flow upper limit is set too high, can cause hitting ineffective; The flow upper limit was set low, can limit normal users again by mistake.One side refuse messages mass-sending merchant usually is set at transmission speed the flow upper limit that is lower than operator slightly and hides shutoff; Along with the continuous reinforcement of mobile phone terminal function, the mass-sending of normal domestic consumer (as blessing in red-letter day, notice of meeting) amount is also increasing, how to distinguish refuse messages and has normally mass-sended into a problem that perplexs each operator on the other hand.
Part operator attempts setting the mode that keyword or keyword add the flow shielding in the message and multimedia message system, but since the multitone ambiguity characteristics of Chinese character be easy to be walked around by refuse messages mass-sending merchant.Also inevitably can limit the normal note that contains keyword simultaneously by mistake.
2, Korea S hits refuse messages and mainly adopts mobile phone identification policy, because Korea S's mobile phone employing is the plane No. one, the mode that No., a machine is so hit than being easier to for the illegal activities control of personal mobile phone.Korea S has further improved cell-phone function in addition, note is set rejects menu, the user can be directly on mobile phone operation shield be reluctant sender's number of receiving.
The problem and shortage part that exists: but the mode of Korea S can not be transplanted to China, because China Information Industry Department does not issue the decree of mobile phone identification policy as yet, and China adopts is the separation between machine and card mode, and for the juice that sends refuse messages, the SIM card cost seems insignificant.It is to adopt to send a large amount of notes in the short time that current underground refuse messages sends the commercial city, abandons the mode of SIM card after the arrearage, so the refuse messages that the user receives all is a new digit at every turn, even the user adopts note to reject menu like this, also will produce little effect.
3, China Mobile Telecommunications Group reveals, China Mobile has has researched and developed correlation technique at present, and this technology has realized the isolation of refuse messages fully in the laboratory, and the user can make the complete shielding rubbish short message of mobile phone of oneself by this technology.But according to expression, popularization at present also has certain difficulty, mainly is that cost is very high, and the user need change cell phone software.
The problem and shortage part that exists: this technology mainly is that the black and white lists mode is being set by mobile phone terminal, the user need change mobile phone and on software, cost is higher, difficult the popularization.And the refuse messages calling number that the user receives is all inequality at every turn, and institute produces effects in this way can be very not big.
Summary of the invention
In order to summarize purpose of the present invention, some aspect of the present invention, advantage and novel feature have been described here.Should be appreciated that, need not all these aspects, advantage and feature and be included among arbitrary special embodiment.
In order to remedy the deficiencies in the prior art, the present invention proposes a kind of garbage message and multimedia message plugging method, may further comprise the steps:
Step 3, with the contrast of number and white list, judge that this number whether in white list, if in white list, then is not for further processing, flow process finishes; If not in white list, then enter next step;
Step 4, this number and content are submitted to the customer service operator interface by customer service affirmation system;
Step 5, need to judge whether artificial judgment, if "No" then enters step 7; If "Yes" then enters next step;
Whether step 6, contact staff's artificial cognition content are garbage message and multimedia messages, if not garbage message and multimedia message is then deleted this record, flow process finishes; If garbage message and multimedia message is then submitted to BOSS with this number by customer service affirmation system.
Step 7, this number sent to attaching position register HLR stop the message and multimedia message function command;
Step 8, this number is added database for inquiry;
Step 9, if do not complained by being stopped the client, then flow process finishes; If stopped customer complaint, then check whether this number is arranged in the database, when having this number, tell the client and stopped the message and multimedia message function, when not having this number, inquire about this client note multimedia message in other respects and can not send reason because send garbage message and multimedia message by special interface.
Above-mentioned garbage message and multimedia message plugging method, it is further characterized in that, described white list is a kind of dynamic white list, promptly regularly send the possibility of refuse messages automatically property calculation users such as net duration, brand, the consumption amount of money according to the user by the BOSS system, the Subscriber Number that possibility is low adds white list, and the number that possibility in the white list is elevated to a certain threshold values eliminated white list, realize dynamic auto maintenance to white list.
Send for the outer area under one's jurisdiction refuse messages that roams in this area under one's jurisdiction, on the signaling link between moving exchanging center MSC and the rudimentary service switch point LSTP, insert message processor MPM, MPM is the signaling process machine hardware of customization, all short message signalings through MPM are carried out counting statistics, determine the number that sends feature abnormalities, add the blacklist of MPM, this number will be tackled by MPM thereafter.Described Signaling Layer SMS interception flow process is:
A) MPM gathers, transmits the message that MSC mails to LSTP, and common message is carried out transparent forwarding;
B) MPM sends MO message to CSM and carries out statistical analysis management object MO message;
C) centralized traffic server CSM obtains the information of some suspicious users according to statistical analysis, and CSM is loaded into the MPM blacklist with such user's information;
D) MPM receives the MO message that MSC sends, and analyzes;
E) as the user in blacklist, change message into response message, and destination cell encoding D PC put the signaling point code of MSC;
F) as the user not in blacklist, the normal transmission.
Beneficial effect of the present invention:
The garbage message and multimedia message plugging new technology standard of the invention is carried out multiple innovation on techniqueflow and networking plan, compared following obvious advantage with garbage message and multimedia message monitoring shutoff scheme in the past:
1, faster to the shutoff speed of garbage message and multimedia message transmission number, a number the soonest need be through 1.5 hours to being stopped SMS from beginning to send refuse messages in the past, and after the standard of employing new technology, time delay shortens to 30-45 minute.
2, wider to the strike of garbage message and multimedia message transmission number, traffic threshold was set to per hour 250 in the past, hanged down and just may limit domestic consumer by mistake, and after the standard of employing new technology, traffic threshold can be low to moderate per hour 100.
3, more accurate to the strike of garbage message and multimedia message transmission number, according to statistics, 8% the normal users of number for limit by mistake arranged in the limit number under the single traffic threshold mode.After the standard of employing new technology, limit the generation of phenomenon with fundamentally stopping mistake.
4, break through the limitation that in the past can only monitor this area under one's jurisdiction number.The new technology standard can not only be implemented monitoring to this area under one's jurisdiction number, also can monitor the outer area under one's jurisdiction number that roams in this area under one's jurisdiction.
Adopt new garbage message and multimedia message plugging technical specification, will increase substantially the dynamics and the efficient of garbage message and multimedia message plugging.The minimizing of garbage message and multimedia message will bring tangible and intangible benefits such as network load alleviates, arrearage minimizing, customer complaint reduction, customer satisfaction raising, corporate image lifting to common carrier.
Description of drawings
Fig. 1 is a garbage message and multimedia message monitoring shutoff process chart in the embodiment of the invention;
Fig. 2 is a garbage message and multimedia message monitoring shutoff process chart in the embodiment of the invention;
Fig. 3 is a Signaling Layer refuse messages controlling schemes configuration diagram in the embodiment of the invention;
Fig. 4 is that the MPM rule loads flow chart in the embodiment of the invention;
Fig. 5 is a SMS interception flow chart in the embodiment of the invention;
Fig. 6 is the system block diagram of the embodiment of the invention.
Embodiment
Below in conjunction with drawings and Examples the present invention is further described.
The invention improves at the problem that exists in the current garbage message and multimedia message control technology.The garbage message and multimedia message plugging new technology has mainly adopted the intelligent decision technology of multiple combination, dynamically white list technology, screening system add new technique and means such as artificial decision means, Signaling Layer refuse messages control device.
By these technological means, solved the indeterminable problem of single in the past flow control.
1, the intelligent decision mode of multiple combination:
Often concentrate these characteristics of certain number section that mail in the short time at refuse messages, employing section hit rate judgment technology, add up receiving the called of a certain calling number in the unit interval, if the probability that called number drops in a certain section exceeds normal threshold values, then being judged to be it mass-sends at a certain specific number section, send out the quantity upper limit (being lower than the common flow upper limit) according to number stage group of setting simultaneously, if the mass-sending quantity at this number section has exceeded the upper limit, then be considered as sending the number of refuse messages, it is write the refuse messages ticket.
The called number that mails at refuse messages is consecutive numbers or every the position characteristics often, has adopted consecutive numbers every the position judgment technology.If consecutive numbers and the note quantity that sends every the position exceed the consecutive numbers of setting every the position mass-sending quantity upper limit (being lower than the common flow upper limit), then be considered as sending the number of refuse messages, it is write the refuse messages ticket.
Because the normal pocket transmission news of domestic consumer does not possess above characteristics, so the intelligent decision mode can effectively be differentiated the mass-sending information of refuse messages and normal users.The intelligent decision mode also adopts multiple combination simultaneously, as 1 hour flow upper limit, 12 hours flow upper limits, 24 hours flow upper limits, consecutive numbers every Multiple Combination such as the position upper limits, as long as the flow that note sends exceeds wherein any one, promptly be regarded as sending refuse messages.Refuse messages sends the merchant and transmission speed is set at the flow upper limit that is lower than operator slightly hides the method for shutoff and will be difficult to prove effective again like this.
Above threshold values and hit probability all are made as in system and can dispose.
2, dynamic white list technology:
In the information monitoring process, high-quality user and a part of important VIP user that a part can not be sent refuse messages add list so far.The abnormal flow number that sms center monitors is introduced into this list screening, if in white list, then is not for further processing.
White list in the past all is by artificial interpolation, and workload is big and do not accomplish real-time update.Dynamically the white list technology is by BOSS (Businuss Operation Support System, OSS) system regularly sends the possibility of refuse messages automatically property calculation users such as net duration, brand, the consumption amount of money according to the user, the Subscriber Number that possibility is low adds white list, and the number that possibility in the white list is elevated to a certain threshold values eliminated white list, realize dynamic auto maintenance to white list.Effectively ensured the right of normal users pocket transmission news.
3, screening system adds artificial decision means:
Because limiting by simple system means always might be with normal users mistake limit, thereby cause customer complaint, and for preventing that this situation from too much occurring, operator tends to be provided with the flow upper limit more higher, and this sends the merchant to refuse messages again provides gap to bore.Screening system in the garbage message and multimedia message plugging new technology standard adds the possibility that artificial decision means has fundamentally stopped to limit normal users by mistake.By setting up the message and multimedia message center, the BOSS system, the artificial cognition system, workflow between the service knowledge base, after the number of flow or called feature abnormalities is arrived by the message and multimedia message center monitoring, by file interface with number, abnormal cause, send the bar number, content (the random information content that a last time period sends) is delivered to the BOSS system, the BOSS system is with number and dynamically white list contrast, the record in white list will not be presented on the WEB page of artificial cognition system, whether the artificial cognition content is refuse messages, if not refuse messages is then deleted this record, otherwise enter next link that BOSS stops SMS, add service knowledge base simultaneously, the contact staff explains when being stopped number initiation complaint for quilt.Flow process as shown in Figure 1 and Figure 2, garbage message and multimedia message monitoring shutoff process chart.
4, Signaling Layer refuse messages control device
Because each is economized note that cell-phone number sign indicating number sends and is risen by the sms center of each province and exhale, therefore common mode in the past can't be monitored the refuse messages that other provinces number is initiated, even this number roams to this province.Signaling Layer refuse messages controlling schemes in the garbage message and multimedia message plugging new technology standard adopts and is called the equipment of message processor (MPM) as short message collection, treatment facility, MPM is connected on the signaling link between MSC and the LSTP in no signalling point mode, and the message of flowing through is gathered and analyzing and processing.Filled up in the past to roaming in the helpless blank of other provinces spam SMS sender number of this province.
Signaling Layer refuse messages control system framework as shown in Figure 3, Jiangsu company of China Mobile Signaling Layer refuse messages control system is made of jointly centralized traffic server (CSM) and message processor (MPM).Insert MPM on the signaling link between MSC and the LSTP, CSM centralized traffic server links to each other by the TCP/IP net with MPM with the office terminal.Data passes between the system is finished by two routers.
The function of whole system each several part is as follows:
■ supports 2Mb/s and 64Kb/s link
■ supports no signalling point working method
■ Message Record and statistical analysis
The user data that ■ will tackle is loaded into MPM
Office terminal: the human interface function that equipment control and business function are provided
As shown in Figure 4 and Figure 5, load flow chart and SMS interception flow chart for the MPM rule.
Its SMS interception flow process is:
1), MPM gathers, transmits the message that MSC mails to LSTP, and common message (non-SCCP message, non-MAP message, non-MO message) is carried out transparent forwarding;
2), MPM is to MO message, send MO message to CSM and carry out statistical analysis;
3), CSM is according to statistical analysis, obtains the information of some suspicious users, CSM is loaded into the MPM blacklist with such user's information.
4), MPM receives the MO message that MSC sends, analyze;
5), as the user in blacklist, change message into response message, and DPC put the signaling point code of MSC;
6), as the user not in blacklist, the normal transmission.
The invention is mainly carried out aspect flow process and technical scheme, as shown in Figure 6.
1, workflow reengineering aspect:
Original system is stopped to increase in the SMS artificial cognition link automatically.Original flow process only is present in the BOSS system of the message and multimedia message system of Network Dept. and information technology center, improved flow process then increases the artificial cognition system in above-mentioned two systems, all are stopped note number needs the discriminating of process artificial cognition system before delivering to HLR to stop function, thereby has guaranteed can not limit normal users by mistake.
2, system reform aspect:
At first improve the garbage message and multimedia message monitoring software of normal short message MMS center, make it to possess the intelligent distinguishing technology of multiple combination, and in the ticket that generates, comprise the information content.Send for other provinces refuse messages that roams in this province, between MSC and LSTP, add the MPM module, MPM is the signaling process machine hardware of customization, all short message signalings through MPM are carried out counting statistics, determine the number that sends feature abnormalities, add the blacklist of MPM, this number will be tackled by MPM thereafter.
Secondly in the BOSS system, develop interface module and dynamic white list with the message and multimedia message center, the exception record that the former can go out the message and multimedia message center monitoring (comprise number, the number that exceeds standard, the reason that exceeds standard, the information content) is gone into database, and contrast with latter's white list, if number in white list, then is not for further processing.If not in white list, then be presented in real time in the customer service judgement system of other exploitation.
The customer service judgement system of exploitation mainly adopts the WEB webpage representation to give the customer service staff, whether judge to message by refuse messages according to the content that represents for the customer service staff, if refuse messages, the then simple operations by the interface, to the BOSS spam SMS sender number processing module of transferring, BOSS spam SMS sender number processing module is passed to HLR (home Location Register) with number by worker's single instrction, and HLR carries out and stops the SMS instruction.The judgement system of customer service simultaneously adds service knowledge base with this record, service knowledge base is a knowledge base for future reference towards the whole province's customer service and business hall staff, when customer complaint, whether the contact staff can find its reason that can not send note to the knowledge base is because of sending refuse messages, thereby makes an explanation.
Though the present invention with preferred embodiment openly as above; but they are not to be used for limiting the present invention; anyly have the knack of this skill person; without departing from the spirit and scope of the invention; from when can doing various variations or retouching, so being as the criterion of should being defined with the application's claim protection range of protection scope of the present invention.
Claims (5)
1. garbage message and multimedia message plugging method may further comprise the steps:
Step 1, refuse messages, multimedia message server are monitored out number and the content that the unit interval traffic volume exceeds standard;
Step 2, OSS BOSS obtain to exceed standard number file and content;
Step 3, with the contrast of number and white list, judge that this number whether in white list, if in white list, then is not for further processing, flow process finishes; If not in white list, then enter next step;
Step 4, this number sent to HLR stop the message and multimedia message function command;
Step 5, this number is added database for inquiry;
Step 6, if do not complained by being stopped the client, then flow process finishes; If stopped customer complaint, then check whether this number is arranged in the database, when having this number, tell the client and stopped the message and multimedia message function, when not having this number, inquire about this client note multimedia message in other respects and can not send reason because send garbage message and multimedia message by special interface.
2. garbage message and multimedia message plugging method according to claim 1 is characterized in that, has added artificial decision means between step 3 and the step 4, and described artificial decision means may further comprise the steps:
Step 3+A, this number and content are submitted to the customer service operator interface by customer service affirmation system;
Step 3+B, need to judge whether artificial judgment, if "No" then enters step 4; If "Yes" then enters next step;
Whether step 3+C, contact staff's artificial cognition content are garbage message and multimedia messages, if not garbage message and multimedia message is then deleted this record, flow process finishes; If garbage message and multimedia message is then submitted to BOSS with this number by customer service affirmation system.
3. garbage message and multimedia message plugging method according to claim 2, it is characterized in that, described white list is a kind of dynamic white list, promptly regularly send the possibility of refuse messages automatically net duration, brand, consumption amount of money property calculation user according to the user by the BOSS system, the Subscriber Number that possibility is low adds white list, and the number that possibility in the white list is elevated to a certain threshold values eliminated white list, realize dynamic auto maintenance to white list.
4. garbage message and multimedia message plugging method according to claim 2, it is characterized in that, send for the outer area under one's jurisdiction refuse messages that roams in this area under one's jurisdiction, on the signaling link between moving exchanging center MSC and the Low-level Signaling Transfer Point LSTP, insert message processor MPM, MPM is the signaling process machine hardware of customization, and all short message signalings through MPM are carried out counting statistics, determines the number that sends feature abnormalities, add the blacklist of MPM, this number will be tackled by MPM thereafter.
5. garbage message and multimedia message plugging method according to claim 4 is characterized in that, described Signaling Layer SMS interception flow process is:
A) MPM gathers, transmits the message that MSC mails to LSTP, and common message is carried out transparent forwarding;
B) MPM sends MO message to CSM and carries out statistical analysis management object MO message;
C) centralized traffic server CSM obtains the information of some suspicious users according to statistical analysis, and CSM is loaded into the MPM blacklist with such user's information;
D) MPM receives the MO message that MSC sends, and analyzes;
E) as the user in blacklist, change message into response message, and destination cell encoding D PC put the signaling point code of MSC;
F) as the user not in blacklist, the normal transmission.
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| CN101754132B (en) * | 2008-12-12 | 2012-12-12 | 中国移动通信集团辽宁有限公司 | White list management system and method as well as business operation support system proxy server |
| CN101635894A (en) * | 2009-08-28 | 2010-01-27 | 中兴通讯股份有限公司 | Monitoring system, monitoring method and information transmission method for junk information |
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| CN101790142B (en) * | 2010-03-11 | 2012-11-14 | 上海粱江通信系统股份有限公司 | Method and system for identifying spam message sources by combining message contents and transmission frequency |
| CN101848441B (en) * | 2010-05-18 | 2014-12-10 | 中兴通讯股份有限公司 | Suspicious short message deferrable transmitting method, device thereof and system thereof |
| CN102098640B (en) * | 2010-12-28 | 2015-01-28 | 中兴通讯股份有限公司 | Method, device and system for distinguishing and stopping equipment from sending SMS (short messaging service) spam |
| CN103685161A (en) * | 2012-09-03 | 2014-03-26 | 北京千橡网景科技发展有限公司 | Abnormal user behavior processing method and equipment |
| CN105636047A (en) * | 2014-10-29 | 2016-06-01 | 中兴通讯股份有限公司 | Fraud user detecting method, fraud user detecting device and fraud user detecting system |
| CN106454818A (en) * | 2015-08-06 | 2017-02-22 | 中国移动通信集团四川有限公司 | Data information service credit control method and data information service credit control device |
| CN107231334A (en) * | 2016-03-24 | 2017-10-03 | 中国移动通信集团山东有限公司 | A kind of short message monitoring method and device |
| CN106332021A (en) * | 2016-08-22 | 2017-01-11 | 安徽拓通信科技集团股份有限公司 | Method for sending automatic monitoring sensitive words by short message |
| CN108391240B (en) * | 2018-05-23 | 2021-08-24 | 中国联合网络通信集团有限公司 | Junk multimedia message judgment method and device |
| CN108769933B (en) * | 2018-05-31 | 2021-06-04 | 中国联合网络通信集团有限公司 | Multimedia message identification method and multimedia message identification system |
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